Jobs at BigCommerce

Positions 777

BigCommerce is a leading e‑commerce SaaS platform that powers thousands of online stores worldwide. Since its 2009 launch in Austin, Texas, the company has grown into a major alternative to Shopify, offering flexible APIs, advanced analytics, and a marketplace for extensions. Its platform powers merchants from small boutiques to global brands, making it a key player in the retail tech ecosystem.

The company hires across engineering, product, design, data science, marketing, sales, and customer success. Engineering roles range from full‑stack Node.js developers to front‑end React specialists, while product managers focus on roadmap prioritization and user experience. Candidates can expect a collaborative environment, emphasis on data‑driven decisions, and opportunities to work with cloud services such as AWS, Docker, and GraphQL.

Checking BigCommerce’s listings on Job Transparency gives you a clear view of each role’s salary range, equity potential, and employee sentiment. The platform aggregates real‑time compensation data and reviews, allowing you to compare offers, negotiate confidently, and gauge culture before you schedule an interview.

Senior Automation Specialist - Campaign Operations

Company: BigCommerce

Location: Mexico

Posted Dec 19, 2024

The text describes a job posting for a Sr Automation Specialist in Marketing Operations at BigCommerce. The role involves working cross-functionally with the Marketing team to develop new processes, build Marketo programs, and manage lead flow tracking. The candidate should have 5+ years of related industry experience, 2+ years in Marketo, and be proficient in Best Practice Automation skillsets. The role requires being a power user of Marketo and an additional critical platform, training junior Automation Manager skillsets, and having a team-first mentality.

Technical Support Representative - French Speaking

Company: BigCommerce

Location: USA

Posted Dec 18, 2024

BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. They enable customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce has already expanded into Europe and is honing those efforts. They are seeking a Technical Support Representative that is French-speaking for their 24x7 Customer Success Services CSS Team.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application. The successful candidate will have 3-5 years of experience with Zuora recurring billing software and knowledge of billing support processes. The company offers competitive benefits and growth opportunities.

Account Executive

Company: BigCommerce

Location: USA

Posted Dec 14, 2024

BigCommerce is a mission-driven company that aims to help merchants grow their businesses by providing the best ecommerce platform. They are committed to growing their employees and customers, and have been recognized for their product and workplace culture. They are seeking a driven Account Executive to join their growing sales team and drive new and expansion revenue.

Senior Solutions Architect - Remote

Company: BigCommerce

Location: Remote

Posted Dec 20, 2024

BigCommerce is looking for a driven Senior Solutions Architect to join their BizApps team. The role involves ensuring core business systems are supported, maintained, and continuously improved. The Senior Solutions Architect will provide strategic solution approach, architecture design, recommendation, arbitration, standards, governance, and security for projects and initiatives across BigCommerce. They will work closely with the Senior Director of Business Technology and report to them.

Senior Automation Specialist, Campaign Operations - Remote

Company: BigCommerce

Location: Remote

Posted Dec 18, 2024

BigCommerce is a SaaS leader for fast-growing midmarket businesses, enabling customers to build intuitive and engaging stores to support every stage of their growth. The Sr Automation Specialist Campaign Operations role involves working cross-functionally with the Marketing team, developing Marketo Programs, and contributing to operational programs like Lead Scoring and Lead Lifecycle. The ideal candidate is a Marketing Automation expert with 5+ years of experience and a passion for learning and implementing best practices.

Sales Engineer - Remote

Company: BigCommerce

Location: Austin, TX

Posted Dec 14, 2024

BigCommerce is seeking a Sales Engineer to facilitate sales growth, educate prospects on their solution, and collaborate with various teams to ensure successful sales cycles and higher win rates. The role requires strong knowledge of web technologies, SaaS sales experience, and consultative presentation skills. The company values diversity, equity, and inclusion and offers a targeted salary range of $115,000 - $195,000 USD.

Global Account Manager

Company: BigCommerce

Location: Other US Location

Posted Dec 20, 2024

BigCommerce is seeking a highly motivated and experienced Global Account Manager to develop and manage strategic relationships with key clients. The role involves creating and executing a systematic plan to identify, qualify, and build a robust pipeline of upsell and crosssell opportunities within existing accounts for the suite of BigCommerce Inc products. The candidate should have 5+ years of experience managing complex B2B and B2C SaaS accounts with a proven record of achieving retention and expansion goals.

Customer Implementation Manager

Company: BigCommerce

Location: Australia

Posted Dec 15, 2024

BigCommerce is a thriving global SaaS company looking for a Customer Implementation Manager to help customers implement the BigCommerce platform, achieve launch milestones, and build best-in-class stores. The role requires strong project management skills, client relationship skills, and the ability to communicate effectively. The ideal candidate is an Australian resident with a Bachelor's degree in computer science or related field, 13 years of experience in client implementation or project management, and excellent communication skills.

Customer Implementation Manager

Company: BigCommerce

Location: Australia

Posted Dec 19, 2024

BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is a thriving global SaaS company and has been named a Best Place to Work in multiple offices. We are looking for a Customer Implementation Manager to help our customers during the implementation of the BigCommerce platform.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application, as well as integrations with other systems. The successful candidate will have 3-5 years of experience with Zuora recurring billing software, a minimum Bachelor's degree, and strong technical and communication skills.

Technical Support Representative - French Speaking - Remote

Company: BigCommerce

Location: Remote

Posted Dec 17, 2024

BigCommerce is a leading eCommerce platform that empowers merchants to build intuitive and engaging stores for growing their businesses. They are expanding globally and are looking for a Technical Support Representative to join their 24x7 Customer Success Services CSS Team. The role involves providing outstanding technical support, developing solutions, and communicating with the management team and developers to improve product functionality.

Frequently Asked Questions

What is it like to work at BigCommerce?
BigCommerce promotes a flat hierarchy that encourages open communication and rapid decision‑making. Employees work in cross‑functional teams, often collaborating with designers, data analysts, and marketing specialists to launch features. The company supports remote work with flexible schedules, provides comprehensive health and wellness benefits, and offers equity participation to align long‑term success with employee rewards. Diversity, equity, and inclusion initiatives are visible in hiring practices, mentorship programs, and employee resource groups.
What types of positions are available?
Open roles span technical and non‑technical disciplines: full‑stack developers (Node.js, React), front‑end engineers, back‑end specialists (Python, Ruby), DevOps & Site Reliability Engineers (AWS, Docker), data scientists, product managers, UX/UI designers, marketing strategists, sales leaders, customer success managers, and support roles. Each position emphasizes customer impact, scalability, and continuous learning.
How can I stand out as an applicant?
Tailor your resume to highlight measurable outcomes—e.g., "increased checkout conversion by 12% through A/B testing"—and align your skill set with the job’s tech stack. Showcase a portfolio or GitHub repo that demonstrates relevant projects. Research BigCommerce’s recent product releases and mention how your experience addresses those challenges. Prepare case studies or prototypes for interviews, and ask insightful questions about the company’s roadmap, technical architecture, and growth strategy.

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