Jobs at Braze
10,358 open positions
Sr CRM Email Developer
Company: Massive Rocket | Global Braze & Snowflake Agency
Location: Other US Location
Posted May 02, 2024
Massive Rocket, a UK-based Data & CRM Consultancy, is seeking a Sr CRM Email Developer for a remote position in Brazil. The ideal candidate will be an experienced email developer with advanced knowledge of HTML/CSS and responsive email design. They will join an agile delivery team, work on project architecture, and contribute to the modernization of the brand. The company offers a fast-paced environment, international presence, flexible vacation policy, career progression, and team events.
Technical Program Manager
Company: Massive Rocket | Global Braze & Snowflake Agency
Location: Other US Location
Posted May 02, 2024
Massive Rocket is seeking a Technical Program Manager with extensive experience in program management, particularly in the B2C space. The role involves leading complex programs, managing budgets, and driving customer satisfaction. The company offers a fast-paced environment, international presence, remote work, flexible vacation, career progression, and team events. The ideal candidate should have a strong understanding of Agile methodologies, excellent communication skills, and proficiency in project management tools. Technical knowledge in engineering practices, cloud infrastructure, and relevant technologies within the Digital Consumer Engagement space is also required.
Senior Analytics Engineer
Company: Braze
Location: Canada
Posted Mar 28, 2024
Braze is a customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking a data/analytics engineer with 7+ years of experience, proficiency in SQL, data modeling, and data governance principles. The role involves leading large-scale data projects, partnering with cross-functional teams, and mentoring stakeholders on data best practices. Braze offers competitive compensation, flexible paid time off, comprehensive benefits, and opportunities for professional development.
Account Executive (S2), Scale
Company: Braze
Location: San Francisco, CA
Posted Apr 25, 2024
Braze is a customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking an Account Executive with 3-5 years of field sales experience in SaaS solutions. The role involves owning the full sales cycle, working as a 'hunter' to identify and close new business, and acting as a trusted advisor to customers. Braze offers competitive compensation, comprehensive benefits, and opportunities for professional development. They are committed to creating equitable growth and opportunities, and fostering a diverse and inclusive environment.
Technical Account Manager
Company: Braze
Location: Austin, TX
Posted May 02, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><b><strong>WHAT YOULL DO<strong><b> <p><p>As a Technical Account Manager you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio collaborating very closely alongside the Customer Success and wider account teams This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform<p> <p>Your focus will be to drive value retention and adoption of Brazes product through the customer lifecycle acting as the technical counterpart between Braze and your clients product and engineering team You will be responsible for understanding your customers needs and proactively driving forward technical initiatives that help your customers achieve their business goals <p> <p>Youll manage a portfolio of named accounts typically in the Enterprise and Strategic classification of accounts a tier of customers with enterprise organizational structures and architectures posing unique geographical scale and complexity challenges<p> <p>This is an opportunity to bring your experience as a product and implementation expert business analyst problem solver and customer success professional along with a high level of product and technical competence delivering highimpact engagements that drive tangible outcomes for some of Brazes most advanced customers<p> <ul><li>Youll be responsible for client success partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption accelerated technical value and continued technical maturity<li> <li>Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable which in turn contributes to renewals and upsells<li> <li>Facilitate conversations regarding the customers desired use case conducting discovery and recommending solutions based on their unique needs and architecture <li> <li>Support and advocate for daytoday inquiries and requests to support optimization and value through the customer lifecycle<li> <li>Empower customer product and engineering teams to use our product as independently and efficiently as possible communicating with customers and internal teams to explain products and solutions by delivering enablement and education<li> <li>Adopt governance practices such as creating solutions documentation and building architectural diagrams and drive progress against key technical work streams through project management <li> <li>Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers unique requirements to Brazes Product team <li> <ul><p><b><strong>WHO YOU ARE<strong><b> <p><ul><li>35 years clientfacing experience as a TAM or in a related technical area such in Implementation Technical Support or Solutions Architecture for a product offering serving EnterpriseStrategic accounts<li> <li>3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following SaaS Mobile API or Programming<li> <li>You are an excellent communicator written and verbal skills with demonstrable customer communication and coordination efforts and the ability to take complex technical ideas and translate them to nontechnical stakeholders<li> <li>You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems <li> <li>You are able to maintain a high level of productivity manage multiple competing priorities and work effectively under the pressure of time constraints in a fastpaced complex and collaborative environment<li> <li>You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language Please note that this is not a requirement for the role but something that we welcome in our team<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $81000 and $112500year with an expected On Target Earnings OTE between $90000 and $125000year including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company <p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 3 on Great Place to Work UKs 2024 Best Workplaces Large 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><strong datastringifytype=bold>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER<strong><p> <p>At Braze we strive to create equitable growth and opportunities inside and outside the organization<p> <p>Building meaningful connections is at the heart of everything we do and that includes our recruiting practices Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you <em datastringifytype=italic>you<em><p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100 of the criteria If this sounds familiar we encourage you to apply as wed love to meet you<p> <p><em datastringifytype=italic>Please see our <em><em datastringifytype=italic>Candidate Privacy Policy<em><em datastringifytype=italic> for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Senior Analytics Engineer
Company: Braze
Location: Remote
Posted Apr 13, 2024
Braze is a customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking a data professional with 4+ years of experience in Snowflake and other cloud data warehouses, proficiency in SQL, data modeling, and data governance principles using dbt. The ideal candidate will lead the design, implementation, and monitoring of large-scale data warehouses, excel in SQL, and mentor data-savvy stakeholders. Braze offers competitive compensation, flexible paid time off, comprehensive benefit plans, and opportunities for professional development.
Senior CRM Consultant
Company: Massive Rocket | Global Braze & Snowflake Agency
Location: Other US Location
Posted May 02, 2024
Massive Rocket is a UK-based Data & CRM Consultancy looking for a Strategy Consultant (CRM) to manage and grow customer accounts and relationships. The role involves leading client projects, developing CRM strategies, and creating presentations to communicate growth opportunities.
Senior Software Engineer, AI/ML
Company: Braze
Location: Remote
Posted Apr 13, 2024
Braze is a customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking a senior engineer with 5+ years of full-stack development experience, strong understanding of distributed system design, and prior team experience. The role involves building and maintaining machine learning-driven features, working on significant engineering challenges, and shaping best practices. Braze offers competitive compensation, flexible paid time off, comprehensive benefits, and opportunities for professional development.
Technical Program Manager
Company: Massive Rocket | Global Braze & Snowflake Agency
Location: Other US Location
Posted May 02, 2024
Massive Rocket is seeking a Technical Program Manager with extensive experience in managing complex programs and projects. The role involves leading cross-functional teams, developing comprehensive program plans, and ensuring successful delivery. The company offers a fast-paced environment, international presence, flexible vacation policy, and opportunities for career progression. The ideal candidate should have a strong understanding of Agile methodologies, excellent communication skills, and proficiency in project management tools.
Senior Product Designer
Company: Braze
Location: Remote
Posted Apr 13, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><strong>WHAT YOULL DO<strong><p> <p>Are you a critical thinker Are you willing to challenge ideas and receive feedback Are you comfortable with ambiguity We are seeking an experienced and passionate Senior Product Designer to join Brazes Customer Lifecycle Identity and Permissions CLIP team<p> <p>Product Designers at Braze have the freedom to work on all aspects of the user experience with particular strength in at least one area of user experience or service design user research user flows wireframing diagramming interaction design rapid prototyping design documentation or motion design to name a few examples <p> <p>Youll be primarily working on defining and designing high impact features as well as refining the user experience for projects related to improving how customers set up and manage their Braze account Through research youll identify and prioritize problems to solve and design experiences to offer the bestinclass marketing tools <p> <p>You will be expected to collaborate closely with product managers UX researchers product analysts technical writers engineers and your fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with You will need to understand our users and our business and you will be expected to be an effective verbal and visual communicator<p> <p><strong>WHO YOU ARE<strong><p> <ul><li>4+ years of product design experience working on SaaS products in Enterprise SaaS <li> <li>A collaborative designer you seek the truth with partners across engineering product management UX research product analysts product marketing and technical writers<li> <li>An evidencebased decision maker you identify problems to solve that add value via user research<li> <li>A framer for creative solutions you contextualize the problem space in peoples journeys<li> <li>At ease with ambiguity you learn through experimentation to find clarity<li> <li>A clear communicator you articulate design decisions their constraints trade offs and risks<li> <li>A dedicated craftsperson you use your skills of wireframing prototyping and interaction design to create a great user experiences<li> <li>A growthoriented Individual Contributor You have a few years under your belt working on complex applications and are focused on expanding your broad proficiency of skills and career<li> <li>Expertise in information architecture especially in structuring and organizing largescale data systems for optimal administrative use<li> <li>Significant experience with any aspect of lifecycle marketing<li> <li>Experience crafting user experiences for enterprise environments<li> <li>Knowledge of data privacy and security best practices<li> <li>Expertise in information architecture especially in structuring and organizing largescale data systems for optimal administrative use<li> <li>Advanced degree in HCI interaction design or service design<li> <li>Portfolio demonstrating the whys of the design decision supported by user insights data or technical limitations <li> <li>Experience shipping high impact features <li> <li>Experience working on SaaS products both on web and mobile<li> <li>Experience in an agile organization working in crossfunctional teams pods verticals<li> <li>Technical aptitude familiarity with data structures JSON objects andor transitioned into design from a technical background<li> <ul><p>LIREMOTE<p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 3 on Great Place to Work UKs 2024 Best Workplaces Large 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><strong datastringifytype=bold>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER<strong><p> <p>At Braze we strive to create equitable growth and opportunities inside and outside the organization<p> <p>Building meaningful connections is at the heart of everything we do and that includes our recruiting practices Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status national origin race religion sex sexual orientation or status as a protected veteran When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you <em datastringifytype=italic>you<em><p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100 of the criteria If this sounds familiar we encourage you to apply as wed love to meet you<p> <p><em datastringifytype=italic>Please see our <em><em datastringifytype=italic>Candidate Privacy Policy<em><em datastringifytype=italic> for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Senior UX Researcher, AI & Analytics
Company: Braze
Location: Remote
Posted Apr 25, 2024
Braze is a leading customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking an experienced Senior UX Researcher for their AI and Analytics products. The ideal candidate should have 5+ years of experience in qualitative and quantitative UX research, with a focus on AI/analytics products. They should be excellent communicators, capable of influencing product roadmaps and design decisions. Braze offers competitive compensation, flexible paid time off, comprehensive benefits, and opportunities for professional development.
Technical Support Engineer
Company: Braze
Location: New York City, NY
Posted Apr 27, 2024
Braze is a leading customer engagement platform that values a collaborative, transparent, and fun culture. They are seeking a Technical Support Engineer with a strong background in web and mobile application development, expertise in Ruby on Rails, JavaScript, Swift/Objective-C, or Java, and previous experience in a customer-facing role. The role involves investigating and resolving complex customer issues, creating documentation, and building internal tools. Braze offers competitive compensation, comprehensive benefits, and opportunities for professional development. They are committed to fostering work-life harmony and creating equitable growth and opportunities.