Jobs at Braze
10,358 open positions
Senior Manager, Business Operations
Company: Braze
Location: San Francisco, CA
Posted Mar 15, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><strong>WHAT YOULL DO<strong><p> <p>Braze is looking for a Business Operations Manager to strengthen crossfunctional alignment and operational rigor in the office of the CBO This role is reporting into the Senior Director of Business Practices and Chief of Staff to the CBO this role will drive critical strategic initiatives strengthen operational processes ensure accountability and establish effective communication channelsThis is an integral role in the Office of the CBO taking strategic ideas and projects from conception through to execution and impact<p> <ul><li>Implement business processes and cadences that support execution of both Marketing and GTM initiatives<li> <li>Identify operational gaps and build a longterm operational scaling strategy<li> <li>Provide operations support by optimizing processes collaborating with teams analyzing data contributing to strategy monitoring key performance indicators and addressing specific needs to meet sales targets and ensure organizational success<li> <li>Formalize planning and communication cadence from the top down and socialize new processes to ensure broad adoption<li> <li>Provide endtoend project management for the delivery of crossfunctional initiatives including stakeholder management setting and monitoring of project milestones data collection and final delivery<li> <li>Create channels for crossfunctional knowledge sharing increasing visibility into CBO initiatives<li> <li>Hold stakeholders accountable to processes and procedures while keeping documentation updated<li> <li>Collaborate effectively with colleagues across the organization and focus on achieving results quickly and efficiently<li> <ul><p><strong>WHO YOU ARE<strong><p> <ul><li><strong>High productivity<strong> Take meaningful responsibility and initiative for shaping and executing our strategy with limited oversight<li> <li><strong>Structured in thinking and approach <strong>Develop and leverage frameworks to help structure the teams thinking facilitate alignment across various stakeholders and identify 8020 opportunities to reach insightful actionable answers without analysis overload<li> <li><strong>An expert at prioritization<strong> Experience and an enjoyment of balancing numerous priorities and demands<li> <li><strong>Teamoriented <strong>Energized by teamwork and skilled in crossfunctional collaboration<li> <li><strong>Highenergy with a positive attitude<strong> Motivated to work hard and drive results in a fastpaced environment<li> <li>Operations program management or project management experience in SaaS highly preferred<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $136000 and $157600year with an expected On Target Earnings OTE between $170000 and $197000year including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company<p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Director, Partner Marketing
Company: Braze
Location: New York City, NY
Posted Mar 16, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><strong>WHAT YOULL DO<strong><p> <p>Braze is looking for a Marketing leader to elevate and execute our partner marketing strategy Reporting to the VP of Global Demand Generation this role is focused on developing the strategy and supporting execution for multichannel integrated engagement with key strategic technology and agency partners<p> <p>In this key role you will work crossfunctionally to implement and expand foundational partner marketing programs and processes and apply a new partnercentric strategy that supports global amp regional pipeline targets and revenue attainment<p> <p>Responsibilities include<p> <ul><li>Lead the function responsible for developing global partner marketing strategy and framework amp execution to drive new business pipeline<li> <li>Work with key agency and technology partners to build joint GTM plans that help deliver shared targets amp orchestrate execution of joint plans<li> <li>Closely partner with the regional marketing teams for successful execution of partner marketing strategy<li> <li>Build multichannel campaigns in alignment with key strategic partners to drive awareness and pipeline generation Collaborate with marketing teams to execute across digital email events web content<li> <li>Build topartner programs to drive awareness within partner decision makers and increase attach rate to opportunities <li> <li>Build strong relationships with key partners Serve as the voice of the partners with respect to nuances and differentiators tofrom the field that will allow for a constant feedback loop externally and internally to iterate and evolve programs<li> <li>Set targets and forecast measure and optimize performance by analyzing data from partner marketing initiatives<li> <li>Create repeatable predictable programs that build off of global demand generation activitiesfrom concept and implementation to optimization and ensure activations continue to scale across channels online and offline to expand the Braze footprint<li> <li>Deliver on demand generation metrics and OKRs with a laser focus on data specifically leading the local forecasting measurement and analysis of the partner marketing strategys impact<li> <li>Travel into various markets and interface directly with customers prospects and partners to support lead generation and pipeline development efforts including handson involvement in execution of live programs<li> <ul><p><strong>WHO YOU ARE<strong><p> <ul><li>15+ years experience in areas of marketing with at least 8+ years in partner marketing<li> <li>Experience at B2B SaaS company andor at Brazes key technology or agency partners<li> <li>Experience with regionalized pipeline generation strategy and implementation including working closely with Sales Partnership and Customer Success teams<li> <li>Experience with digital marketing events account based marketing<li> <li>Highly developed interpersonal and communication skills to work with and maintain longterm relationships with peers customers prospects and influencers<li> <li>A selfstarter with the ability to work independently and as part of a team<li> <li>Ability to juggle multiple demanding tasks simultaneously and with accuracy<li> <li>High aptitude for looking at problems as opportunities and working cross departmentally to create unique solutions to solve them for the benefit of regional programs andor the company<li> <li>Familiarity with tech and marketing communities familiarity with SaaS business communities<li> <li>Experience working in a highgrowth high intensity environments<li> <li>Bachelors degree required<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $144000 and $192000year with an expected On Target Earnings OTE between $180000 and $240000year including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company<p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Customer Success Manager II, Scale
Company: Braze
Location: New York City, NY
Posted Mar 12, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p>As a Customer Success Manager in our Scale team you will work closely with agile technologyfocused brands to help them realize value from their investment in Braze<p> <p><strong>WHAT YOULL DO<strong><p> <ul><li>Own client renewals retention and net retention targets for your customers<li> <li>Be your customers main point of contact and trusted advisor at Braze<li> <li>Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment<li> <li>Drive feature adoption by building a shared Success Plan with your customers providing strategic guidance enablement and daytoday advice to help them hit their objectives with Braze<li> <li>Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze<li> <li>Proactively analyze your customer product usage to identify opportunities and risks to account health <li> <li>Maintain ongoing regular contact with your customers via adhoc communications regular checkins events and Executive Business Reviews<li> <li>Advocate for your customers soliciting and synthesizing customer product feedback to contribute to product development<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $XX and $XXhouryear with an expected On Target Earnings OTE between $YY and $YYhouryear including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company <p> <ul><li>Provide continuing education for customers to maximize product usage identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze<li> <li>In addition to being a dedicated contact for strategy product training inquiries and nontechnical support you will coordinate with other Braze teams including Technical Support Industry Solutions and Deliverability Services to ensure your customers receive the support they need simply and seamlessly<li> <li>Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity<li> <li>You will likely spend time onsite with customers and may travel internationally<li> <ul><p>Please note this job description cannot possibly cover every duty you may need to undertake you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role <p> <p><strong>WHO YOU ARE<strong><p> <p>You are passionate about customer success and find satisfaction in helping your customers achieve great things You have a proven track record in customer success and are seeking to progress your career with one of the industrys most advanced customer success teams by working with agile technology savvy scale customers with between 100 and 1000 employees<p> <ul><li>You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve<li> <li>Youre excited by working with medium and large technology companies who move fast and want to build new customer experiences quickly<li> <li>Youre known for being a team player We just cant emphasize this enough<li> <li>You build great relationships with colleagues and customers<li> <li>You have a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others<li> <li>You have experience successfully managing complex accounts or projects with sophisticated clients multiple stakeholders and competing priorities<li> <li>You have excellent time management skills<li> <li>You have domain knowledge of two or more of the following SaaS Mobile APIs Marketing Automation Direct Marketing Marketing Analytics or Programming HTML etc<li> <li>25 years relevant experience in a related area for example Onboarding Customer Success Implementations or Project Management<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $81000 and $99000year with an expected On Target Earnings OTE between $90000 and $115000year including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company <p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Manager, Global IT Infrastructure
Company: Braze
Location: Chicago, IL
Posted Mar 16, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p>The Global Infrastructure Manager is a new role and will oversee our growing global office infrastructure This role will lead the transition away from contractor support for our infrastructure to building out an internal team The services under the responsibility of this role are the underpinning or supporting services and infrastructure that enable the delivery of employeefacing IT services supporting our offices You will manageoversee the architecture of infrastructure for office buildouts infrastructure upgrades and daytoday operations You will manage and grow the Infrastructure team<p> <p><strong>WHAT YOULL DO<strong><p> <ul><li>Manage the design installation configuration and maintenance of AV security systems and networking equipment for office buildouts<li> <li>Develop and implement policies and procedures related to infrastructure management<li> <li>Manage services and direct reports in three functional areas networking audiovisual physical security and enduser cloud security<li> <li>Work alongside the service desk security teams development teams project managers and vendors to deliver IT services<li> <li>Manage and support the network AV surveillance and physical security systems<li> <li>Performance monitoring Implementing reporting of performance and ensuring business continuity Proactively identifying issues and developing solutions to remediate issues<li> <li>Own the architecture planning configuration and implementation of our networking infrastructure<li> <li>Responsible for supporting monitoring and responding to infrastructure incidents<li> <li>Report on infrastructure performance and availability<li> <li>Design and execute longterm plans that assure a companys infrastructure capacity remains uptodate<li> <li>Maintain activity logs and identify and measure critical operational metrics<li> <li>Expect to travel to global sites to support office infrastructure builds and maintenance<li> <li>Provide recommendations for the annual IT division budget<li> <ul><p><strong>WHO YOU ARE<strong><p> <ul><li>7+ years of experience in network engineering and 5+ years of experience in IT infrastructure management<li> <li>Experience with vendor management<li> <li>Excellent communication and interpersonal skills<li> <li>Indepth knowledge of supporting Juniper infrastructure and wireless networks in an enterprise environment Familiarity with supporting Ruckus systems is a plus<li> <li>Experience with enduser cloud security solutions such as Zscaler ZIA and ZPA<li> <li>Ability to work independently and as part of a team<li> <ul><p>For candidates based in the United States the pay range for this position at the start of employment is expected to be between $128000 and $144000year with an expected On Target Earnings OTE between $160000 and $180000year including bonus or commission Your exact offer may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience In addition to cash compensation Braze offers full and part time employees a comprehensive Total Rewards package that includes equity grants of restricted stock RSUs so that all Braze employees own a piece of our company<p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Learning Experience Designer
Company: Braze
Location: Remote
Posted Mar 15, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><b>WHAT YOULL DO<b> <p><p>We are looking for a Learning Experience Designer to research and design learnercentric education and blended learning training experiences for Brazes global customer base and the partner agencies who support them You will join Brazes Customer and Partner Education team and report to the Senior Manager of Curriculum Along with a growing team of customer and partner trainers creative professionals and learning experience designers you will work to research scope design test and iterate content <p> <p><strong><em>As a part of your application please provide a sample of your work or a link to your digital portfolio <em><strong><p> <p>As a Learning Experience Designer on the Customer and Partner Education team your role will focus on developing content for product and marketing education Working alongside a global team of learning experience designers certification professionals customer onboarding managers customer success managers and training specialists you will play a critical role in writing content for eLearning courses and live training experiences multimedia design and video production for the Braze Learning website You will also help coordinate our growing library of content produced by Braze experts<p> <p><b>WHO YOU ARE<b> <p><p>You are a skilled curriculum developer with 13 years experience in designing and delivering education and training experiences in a digitalfirst environment You are excited by the prospect of being a key player on new projects and you relish the challenge of rolling up your sleeves and solving complex problems with crossfunctional teams You are a proactive problemsolving thinker and a thoughtful designer who puts the customer at the center of the experience In addition<p> <ul><li>You have a professional working level proficiency in English<li> <li>You have instructional design experience preferably developing customerfacing online learning or live training<li> <li>You have experience working in SaaS or technology<li> <li>You have experience working crossfunctionally with Subject Matter Experts SMEs to create outcomebased learning experiences<li> <li>You are a skilled writer who can confidently write about technical concepts and distill complex topics into digestible information<li> <li>You have experience producing educational multimedia assets eg graphics or videos from starttofinish<li> <li>You have knowledge of best practices in instructional design online learning adult learning blended learning accessible and inclusive education and trainthetrainer models<li> <li>You are comfortable updating material regularly based on data trainingrelated feedback and product updates<li> <li>You have a BABS or MAMEd in instructional design learning experience design or a similar field<li> <li>You have experience with Camtasia Adobe Creative Suite Skilljar LMS or Sanity CMS<li> <ul><p>LIREMOTE<p> <div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Strategic Account Executive
Company: Braze
Location: Remote
Posted Dec 23, 2023
Braze is a global company that values approachability, kindness, and passion. They seek high-performing individuals who can contribute to their rapid growth and strive for equity. The role is a SaaS Sales Hunter, requiring at least 5 years of experience selling SaaS solutions to enterprise clients. The ideal candidate should have a background in enterprise sales for mobile or marketing technology, strong verbal and presentation skills, and experience with Salesforce.com CRM. Braze offers competitive compensation, comprehensive benefits, and a collaborative culture.
Senior Product Designer, Design Systems
Company: Braze
Location: Austin, TX
Posted Dec 10, 2023
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Mastery over design tools like Figma, Sketch, Adobe XD, and Illustrator and motion design tools like After Effects or Principle. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Your attention to detail is impeccable, demonstrated through your UI designs, illustrations, and how you weave visual narratives. Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), 5 on Fortune’s 2022 Best Workplaces for Millennials in the US, 10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), 19 on Fortune’s 2023 Best Workplaces in New York (Large), and were named as a Top Achiever on Great Place to Work UK’s 2023 Best Workplaces in Tech. Documented success in significant visual design projects, particularly in brand integrations and design system revamps. Benefits may vary by location. A keen eye on design trends, ensuring our brand and product feel current yet enduring.
Marketing Manager, Global Strategic
Company: Braze
Location: Chicago, IL
Posted Mar 10, 2024
Braze is a customer engagement platform seeking a Marketing Manager, Global Strategic to develop and execute account-based and events marketing strategy for their Global Strategic Accounts segment. The role involves leading end-to-end planning and production of high-value owned and sponsored marketing events, executing 1:1 and 1:few global ABM campaigns, managing project management tools, building strong partnerships with Sales and Success teams, and owning reporting and analysis on ABM campaigns and events. The ideal candidate has a proven track record in executing strategic events and ABM campaigns, deep knowledge of best practices for planning and executing successful marketing events, and data-driven marketing skills. The role requires 5+ years of Demand Gen experience, with at least 3+ years focused on account-based marketing and/or field marketing for enterprise/strategic accounts in a SaaS organization. Braze offers competitive compensation, comprehensive benefits, and a collaborative, transparent, and fun culture.
Account Executive (S3), Enterprise
Company: Braze
Location: San Francisco, CA
Posted Dec 24, 2023
Braze is a global company that values approachability, kindness, and passion. They seek high-performing SaaS sales professionals with a proven track record in enterprise sales, preferably in mobile or marketing technology. The ideal candidate should have experience in net-new business acquisition, expanding commercial relationships, and selling front-office applications. Braze offers competitive compensation, comprehensive benefits, and a collaborative culture. They are recognized as a Great Place to Work in multiple countries.
Account Executive (S3), Enterprise
Company: Braze
Location: Remote
Posted Dec 24, 2023
Braze is a company that values approachability, kindness, and passion. They are looking for a SaaS sales professional with experience in enterprise sales, preferably in mobile or marketing technology. The ideal candidate should have a track record of acquiring net-new business and expanding commercial relationships within existing customer enterprise accounts. They should be able to navigate complex decision-making processes, have excellent communication skills, and be familiar with Force Management's sales training. Braze offers competitive compensation, comprehensive benefits, and a collaborative culture. They are recognized as a Great Place to Work in multiple countries.
Senior Software Engineer, Channels
Company: Braze
Location: Remote
Posted Mar 15, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><strong>WHAT YOULL DO<strong><p> <p>Were looking for a Senior Software Engineer to join our Channels team which is responsible for building and scaling several of Brazes core messaging channels Push Content Cards and Webhooks We work on all of the message definition composition journeybuilding and analytics parts of Brazes product including a featurerich dashboard that allows our customers to compose messages and and a highly parallelized platform for sending and processing messagingrelated events at scale<p> <p>As a senior engineer on the team you will work with us to build out new features improve performance and provide guidance on key architectural decisions You will have the opportunity to tackle significant engineering challenges such as architecting new iterations of critical components for our systems and optimizing our systems for resilience as they scale We greatly value colleagues who help make us better engineers and are excited in turn to learn from us If thats you wed love to hear from you<p> <p><strong>WHO YOU ARE<strong><p> <ul><li>5+ years of fullstack development experience<li> <li>Experienced technical leader<li> <li>Strong understanding of design data structures and algorithms<li> <li>A self starter with great communication and organizational skills and will have worked in a team environment before<li> <ul><p>Bonus<p> <ul><li>Professional experience building software at scale<li> <li>Professional experience with Ruby Go TypeScript or JavaScript MongoDB or Postgres Ruby on Rails or React<li> <li>Experience with agile processes<li> <ul><div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>
Senior UX Researcher, AI & Analytics
Company: Braze
Location: Remote
Posted Mar 15, 2024
<div> <p><span>At Braze we have found our people Were a genuinely approachable exceptionally kind and intensely passionate crew<span><p> <p><span>We seek to ignite that passion by setting high standards championing teamwork and creating worklife harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization<span><p> <p><span>To flourish here you must be prepared to set a high bar for yourself and those around you There is always a way to contribute Acting with autonomy having accountability and being open to new perspectives are essential to our continued success Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a oneofakind vibrancy into our culture<span><p> <p><span>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back If Braze sounds like a place where you can thrive we cant wait to meet you<span><p> <div> <p><strong>WHAT YOULL DO<strong><p> <p>We are seeking an experienced and passionate Senior UX Researcher to work on our AI and Analytics products In this role you will conduct UX research to understand user needs behaviors and motivations to inform product development and design decisions You will work across 23 crossfunctional product teams helping them gather insights that inform product strategy as well as enabling them to ask and answer questions on their own You will tackle greenfield and netnew product opportunities drawing from your extensive expertise in mixedmethods research creativity and critical thinking You will bring teams along on the journey of your discoveries collaborating closely with PMs designers data scientists and other crossfunctional partners<p> <p><strong>WHO YOU ARE<strong><p> <ul><li>5+ years experience conducting qualitative and quantitative UX research ideally informing AI analytics products and features<li> <li>Experience leveraging a broad range of research methodologies across the various stages of product development informing both strategic and tactical decisions<li> <li>An excellent communicator dynamic crossfunctional partner and excelling in presenting findings to a variety of audiences including senior leadership<li> <li>Track record of influencing product roadmaps and design decisions especially ones that may be complex or ambiguous in nature demonstrated by a strong research portfolio and compelling storytelling<li> <li>Background in HumanComputer Interaction Psychology Behavioral Economics Anthropology Sociology or similar<li> <ul><div> <p><strong>WHAT WE OFFER<strong><p> <p><em>Details of these benefits plan will be provided if a candidate receives an offer of employment Benefits may vary by location<em><p> <p>From offering comprehensive benefits to fostering flexible environments weve got you covered so you can prioritize worklife harmony<p> <ul><li>Competitive compensation that may include equity<li> <li>Retirement and Employee Stock Purchase Plans<li> <li>Flexible paid time off<li> <li>Comprehensive benefit plans covering medical dental vision life and disability<li> <li>Family services that include fertility benefits and equal paid parental leave<li> <li>Professional development supported by formal career pathing learning platforms and tuition reimbursement<li> <li>Community engagement opportunities throughout the year including an annual company wide Volunteer Week<li> <li>Employee Resource Groups that provide supportive communities within Braze<li> <li>Collaborative transparent and fun culture recognized as a Great Place to Work®<li> <ul><p><strong>ABOUT BRAZE<strong><p> <p>Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love Braze allows any marketer to collect and take action on any amount of data from any source so they can creatively engage with customers in real time across channels from one platform From crosschannel messaging and journey orchestration to Alpowered experimentation and optimization Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty<p> <p>Braze is proudly certified as a Great Place to Work® in the US the UK and Singapore We ranked 1 on Great Place to Work UKs 2023 Best Workplaces Medium 3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing Medium 4 on Great Place to Works 2023 Best Workplaces in Europe Medium 10 on Great Place to Work UKs 2023 Best Workplaces for Women Large 19 on Fortunes 2023 Best Workplaces in New York Large We were also featured in Built Ins 2024 Best Places to Work US News Best Technology Companies to Work For and Great Place to Work UKs 2023 Best Workplaces in Tech<p> <p>Youll find many of us at headquarters in New York City or around the world in Austin Berlin Chicago Jakarta London Paris San Francisco Singapore Sydney and Tokyo not to mention our employees in nearly 50 remote locations<p> <p><em>Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights<em><p> <div>