Jobs at CarMax

5,654 open positions

CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.

The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.

By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.

Senior Manager, Product Design (Hybrid)

Company: CarMax

Location: Richmond, VA

Posted Oct 31, 2024

The Sr Manager, Product Design role at CarMax involves leading a team of designers to create innovative, digital-first experiences for the company. This role requires extensive UX design experience, strong leadership skills, and the ability to communicate a clear design vision. The ideal candidate should have a deep understanding of user-centered design processes, be proficient in visual design, and have experience with Agile development. E-commerce experience is a plus.

Service Operator

Company: CarMax

Location: Raleigh, NC

Posted Oct 31, 2024

The job description outlines a position at CarMax in Raleigh, North Carolina. The role involves delivering exceptional customer service in the service department, answering incoming service calls, assisting customers in person and over the phone, scheduling appointments, and maintaining proper records. The job requires strong interpersonal, communication, and customer service skills, as well as intermediate computer skills. The working conditions include a primarily indoor environment with flexible hours, including nights, weekends, and holidays. CarMax is an Equal Opportunity Employer.

Supply Associate

Company: CarMax

Location: Albuquerque, NM

Posted Oct 31, 2024

The job posting at CarMax in Albuquerque, New Mexico, outlines a role for a Parts Specialist. The position involves assisting technicians, locating and receiving parts, managing inventory, ensuring OSHA/EPA compliance, and providing exceptional customer service. Key responsibilities include determining correct part numbers, maintaining accurate records, and completing various training modules. The role requires intermediate computer skills, ability to lift up to 50 lbs, and adherence to CarMax policies. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Customer Operator

Company: CarMax

Location: Tucson, AZ

Posted Oct 31, 2024

CarMax is seeking a Customer Operator for their Tucson location. The role involves delivering exceptional customer service, answering incoming service calls, assisting Customer Advisors, scheduling appointments, and filing repair orders. The ideal candidate will have strong interpersonal and communication skills, telephone etiquette, and active listening abilities. They should be comfortable working in a fast-paced environment, with flexible hours including nights, weekends, and holidays. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For®.

Automotive Night shift painter 3:15 pm-12:15 am

Company: CarMax

Location: Newark, DE

Posted Oct 31, 2024

CarMax is seeking a Paint Preparation Technician in Newark, Delaware. The role involves completing all aspects of the paint preparation process, including body repairs, applying primer, and ensuring vehicles meet CarMax's high standards. The position offers a clean, modern work environment, competitive benefits, and opportunities for cross-training. The ideal candidate should be able to work in a fast-paced environment, lift up to 50 lbs, and adhere to CarMax's policies and standards.

Sales Consultant - Part Time

Company: CarMax

Location: San Antonio, TX

Posted Oct 31, 2024

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax values honesty, transparency, and building relationships with customers. They offer competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as they provide training and a personal mentor. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Senior Manager, Specialty Collections

Company: CarMax

Location: Kennesaw, GA

Posted Oct 31, 2024

CarMax Auto Finance is seeking a Senior Manager in Collections to lead a team and ensure best-in-class service to customers. The role involves driving associate engagement, managing collections strategies, and identifying trends for continuous improvement. The ideal candidate should have a bachelor's degree, 5+ years of management experience, and proficiency in Microsoft Office Suite. CarMax is known for its commitment to training, diversity, and providing iconic customer experiences.

Production Manager

Company: CarMax

Location: Frederick, MD

Posted Oct 31, 2024

The Service Operations Support Manager in Training at CarMax is responsible for managing and leading associates to achieve production targets, maintain inventory levels, and provide exceptional customer service. The role involves conducting observations, communicating expectations, participating in hiring and development, maintaining key performance measures, and assisting with continuous improvement efforts. The position requires a minimum of 5 years of management experience in a fast-paced environment, strong multi-tasking abilities, and effective communication skills. The working conditions include a combination of indoor and outdoor work, extended periods of walking or standing, and various work schedules including nights, weekends, and holidays. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For®. The annual salary for this position ranges from $67,400.00 to $118,000.00.

Customer Service Consultant (Remote) - Milwaukee

Company: CarMax

Location: Kenosha, WI

Posted Oct 31, 2024

CarMax is seeking a Customer Experience Consultant for a remote position in Madison, Wisconsin. The role involves providing an iconic customer experience by responding to sales leads and customer inquiries, guiding them through the car buying process, and ensuring a seamless transition from online to in-store purchasing. The successful candidate will have sales and customer service experience, strong communication skills, and the ability to work in a fast-paced environment. CarMax offers an hourly rate with potential for a performance-based sales incentive. The company is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Customer Service Consultant (Hybrid)

Company: CarMax

Location: Norcross, GA

Posted Oct 31, 2024

CarMax is seeking a Customer Experience Consultant for their Norcross, Georgia location. The role involves providing an exceptional customer experience, both online and in-store, by guiding customers through the car buying process. Key responsibilities include responding to sales leads and customer inquiries, using inventory knowledge to match customers with suitable vehicles, and ensuring a seamless transition from online to in-store purchasing. The position offers an hourly rate, potential performance-based sales incentives, and opportunities for career growth. CarMax values honesty, transparency, and teamwork, and is committed to providing iconic customer experiences. Qualifications include sales and customer service experience, strong communication skills, and the ability to work flexible shifts.

Business Office Associate - Part Time

Company: CarMax

Location: Richmond, VA

Posted Oct 31, 2024

This job posting is for a Business Office Associate position at CarMax in Midlothian, Virginia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate should have intermediate PC skills, be able to lift up to 20 lbs, and maintain confidentiality of records.

Business Office Associate

Company: CarMax

Location: Williamstown, NJ

Posted Oct 31, 2024

This job posting is for a Business Office Associate position at CarMax in Sicklerville, New Jersey. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. The successful candidate will also mentor new associates and maintain confidentiality of records. The job requires strong organizational skills, attention to detail, and the ability to lift up to 20 lbs. The work environment is described as pleasant but noisy, with potential for distractions and various work schedules.

Frequently Asked Questions

What is it like to work at CarMax?
CarMax fosters a data‑centric culture where every employee can influence the customer journey. Teams collaborate across engineering, analytics, and retail operations, and the company rewards initiative with performance bonuses, comprehensive health plans, and flexible remote options. Employees often cite the steady pace of the retail cycle and the emphasis on continuous learning as major benefits.
What types of positions are available at CarMax?
CarMax actively recruits for software engineering (backend, frontend, mobile), data science & analytics, product management, UX/UI, cloud & infrastructure, cybersecurity, and machine‑learning roles. There are also opportunities in AI‑driven pricing, supply‑chain optimization, and digital marketing tech.
How can I stand out as an applicant?
Tailor your resume to highlight quantifiable results—such as reducing data pipeline latency by X% or improving recommendation accuracy. Include open‑source or automotive‑related projects, showcase proficiency with Python, SQL, and cloud platforms (AWS or Azure), and demonstrate familiarity with automotive data standards (e.g., ISO 26262). Finally, reference CarMax’s mission in your cover letter to show alignment with their customer‑first philosophy.

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