Jobs at Carrot Fertility
Carrot Fertility offers a technology‑driven platform that gives employees and partners access to fertility benefits, including coverage for IVF, egg freezing, and family‑planning counseling. Founded in 2014, the company has grown to serve over 20,000 employees across more than 120 firms, positioning itself as a pioneer in workplace reproductive wellness.
Hiring at Carrot Fertility spans product engineering, data science, design, sales, marketing, and operations. Candidates can expect a hybrid work model, a flat hierarchy that encourages ownership, and a culture that prioritizes mental health and continuous learning. Technical roles often require experience with React, Node.js, Python, and cloud infrastructure like AWS or GCP.
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Customer Success Manager (Japan)
Company: Carrot Fertility
Location: Remote
Posted Oct 14, 2024
Carrot Fertility, a leading global fertility and family-building platform, is seeking a Customer Success Manager. The role involves proactively engaging with customers, understanding their needs, and fostering trust. The ideal candidate should have 3+ years of experience in Customer Success, Account Management, or Project Management, preferably in a high-growth environment. Fluency in English is required. Carrot offers a competitive compensation package and is recognized for its pioneering work in diversity, equity, and inclusion.
Proposal Writer
Company: Red Carrot
Location: Washington DC
Posted Oct 11, 2024
The Proposal Writer is responsible for developing Federal Government proposals, ensuring compliance, and working with the team to create a winning proposal. The role requires experience in writing and leading Federal Government requests for proposals, and involves preparing proposals, gathering information, and writing content.
Part Time Payroll Specialist
Company: Carrot Fertility
Location: Peninsula
Posted Oct 15, 2024
Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are seeking an experienced Payroll Specialist to join their fast-growing team.
Marketing Manager (Social & Advertising)
Company: Red Carrot
Location: remote
Posted Oct 14, 2024
The job posting is for a Marketing Manager position at Red Carrot, a woman-owned small business. The role involves leading marketing and communications efforts, managing a team, and developing integrated marketing plans. The company offers a competitive compensation and benefits package, including tuition reimbursement, healthcare, and paid time off.
Customer Success Enablement Specialist
Company: Carrot Fertility
Location: Remote
Posted Oct 12, 2024
Carrot Fertility, a leading global fertility and family-building platform, is seeking a Customer Success Enablement Specialist. The role involves creating and managing tools, templates, and resources for the Customer Success team, supporting the onboarding program, and managing requests from the Customer Success teams. The ideal candidate should have 2+ years of experience in a Customer Success or Account Management role, strong project and time management skills, and excellent communication skills. The position offers a competitive compensation package and the opportunity to work with a newly developed Customer Success Enablement team. Carrot has received numerous awards for its pioneering work in the field.
Claims Processor, Greek Speaking
Company: Carrot Fertility
Location: Remote
Posted Oct 14, 2024
Carrot Fertility is a leading global fertility and family-building platform, trusted by numerous employers and health systems. The company offers comprehensive clinical programs, delivering cost savings for employers and excellent experiences for members. The role involves reviewing member out-of-pocket expenses, collaborating with various teams, and ensuring an exceptional member experience. The position is in-office in Des Moines, Iowa, with flexible shifts available. Minimum qualifications include a Bachelor's degree, fluency in Greek, 1-3 years of relevant work experience, and strong organizational skills. Preferred qualifications include interpersonal skills, problem-solving abilities, and experience with claims operations. Carrot offers a competitive compensation package, including health and wellness benefits, retirement savings plans, and paid time off. The company has received numerous awards for its innovative work and commitment to diversity, equity, and inclusion.
Director, Customer Success Enablement
Company: Carrot Fertility
Location: Remote
Posted Oct 12, 2024
Carrot Fertility, a leading global fertility and family-building platform, is seeking a Director of Customer Success Enablement. The role involves developing and driving programs, defining metrics, and using business insights to ensure the Customer Success and Customer Management teams can execute effectively. The Director will lead a team dedicated to empowering customer teams to deliver a seamless experience and increase customer retention and expansion. The ideal candidate will have 5+ years of experience leading Sales or Customer Success Enablement teams, strong knowledge of the customer success process, and a data-driven mindset.
CS Enablement - GTM Manager
Company: Carrot Fertility
Location: Remote
Posted Oct 13, 2024
Carrot Fertility, a leading global fertility and family-building platform, is seeking a Manager Customer Success Enablement GTM. The role involves developing and executing comprehensive go-to-market strategies, conducting market research, and partnering with the Training Manager to create training programs. The ideal candidate should have 3-5 years of enablement experience in a high-growth B2B startup, strong knowledge of the customer success process, and excellent presentation and coaching skills. Carrot offers a competitive compensation package and is recognized for its pioneering work in diversity, equity, and inclusion.
Claims Processor, Korean Speaking
Company: Carrot Fertility
Location: Remote
Posted Oct 15, 2024
Carrot Fertility is a leading global platform offering comprehensive fertility and family-building care. Trusted by numerous employers and health plans, Carrot provides cost-effective solutions and exceptional member experiences. The role involves reviewing member expenses, collaborating with various teams, and ensuring smooth payment processes. The ideal candidate should have a Bachelor's degree, fluency in Korean, and relevant work experience. Strong communication, problem-solving, and interpersonal skills are preferred. Carrot offers a competitive compensation package and has received numerous awards for its innovative work in healthcare and diversity, equity, and inclusion.
Reporting Associate
Company: Carrot Fertility
Location: Remote
Posted Oct 13, 2024
Carrot Fertility, a leading global fertility and family-building platform, is seeking a Reporting Associate. The role involves ensuring accurate and transparent analytics for leaders and stakeholders, designing and maintaining real-time dashboards, and creating new business reports. The ideal candidate should be adaptable, have strong communication and problem-solving skills, and be proficient in Google Sheets, Excel, Atlassian tools, and Salesforce reporting. The Operations team aims to drive efficiency and provide best-in-class service. Carrot offers a competitive compensation package and has received numerous awards for its innovative work.
CSM II
Company: Carrot Fertility
Location: Remote
Posted Oct 14, 2024
Carrot Fertility, a leading global fertility and family-building platform, is hiring a Customer Success Manager II for the Small Business segment. The role involves driving retention, increasing member engagement, and maintaining high customer satisfaction. The ideal candidate should have 3+ years of experience in customer success, be detail-oriented, process-oriented, and enthusiastic about Carrot's mission. Familiarity with Salesforce or other CRM is preferred. Carrot offers a comprehensive Total Rewards package, including health and wellness benefits, retirement savings plans, and a competitive compensation package. The starting base salary ranges from $70,000-$90,000.
Claims Processor, India
Company: Carrot Fertility
Location: Remote
Posted Oct 13, 2024
Carrot Fertility is a global fertility and family-building platform, trusted by numerous employers and health systems. The company offers comprehensive clinical programs, delivering cost savings for employers and excellent experiences for members. The role involves reviewing member out-of-pocket expenses, collaborating with various teams, and ensuring an exceptional member experience. The position is based in Des Moines, Iowa, and requires a Bachelor's degree, 1-3 years of relevant work experience, and strong organizational and communication skills. Carrot offers a competitive compensation package, including health and wellness benefits, retirement savings plans, and paid time off. The company has received numerous awards for its innovative work and commitment to diversity, equity, and inclusion.