Jobs at ClickUp
212,990 open positions
Staff Frontend Engineer, Platform (Angular 16)
Company: ClickUp
Location: Other US Location
Posted Aug 04, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! Ideally, you have worked in pure full stack roles and understand intricacies of building out scalable microservices and microfrontends. Responsibilities:Envision, develop, and enforce the global architecture for our frontend applicationContribute clean code that follows strict typing rules and modern patternsProvide technical know how and expertise to other engineering teams and organizationsDesign and implement backend experience services to support frontend applicationsParticipate in the frontend and backend architecture councils, creating and reviewing proposals, and working with teams to implement architectural changesEvaluate complex business requirements from the executive team, and translate those into actionable software itemsSkills and Qualifications:8+ years working experience on large-scale SaaS productsProficient with TypeScript, Angular/React, and vanilla JavaScriptStrong experiences in SOA, API best practices, and event based solutionsWorking knowledge in REST, gRPC, GraphQL, and WebSocketExperiences in persistence technologies such as relational, NoSQL, and in memory cacheProficient understanding of server-side CSS pre-processing platforms, such as SASSExcellent presentation and story-telling skills are a mustStrong sense of ownership and accountabilityPreferred Qualifications and Bonus Points:Expertise with various build and release management tools for the frontend stackDeep knowledge of performance optimization for complex frontend applicationsModern development patterns knowledge, such as Micro Frontend Architecture.Experience using AWS technologiesExperience working in rapid-growth startupsLI-RemoteClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. You will be working closely with the product team, graphical designers, backend engineers, and quality assurance team to provide a world-class software platform empowering ClickUp. We need somebody who understands challenges of rapid growth startups. Our work involves solving complex issues for large-scale product development — with high quality, optimal performance and enterprise-grade security. &129412;We use Angular 16, we are seeking TOP talent and experience working with modern Angular. The ideal candidate will be responsible for setting the overall vision for our frontend application, and enforcing standards around frontend software development. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally.
Site Reliability Engineer
Company: ClickUp
Location: Remote
Posted Aug 08, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Therefore, we avoid listing specific technologies. However, if you have worked with at least one of the technologies we have in our stack that would definitely be a bonus point.CloudFormation/CDK, ECS, ElasticBeanstalkPostgreSQL, DynamoDB, AuroraDBTypescript or any JavaScript based frameworkLI-RS1LI-REMOTEClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! A good understanding of indexing, locking, replication and sharding are a bonus!Observability: You have worked with logging, monitoring and alerting tools before and you know how logs are collected, aggregated and injected. Create frameworks, processes and best practices to be used across ClickUp EngineeringAutomate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovationManage capacity and performance to help scale our infrastructure both on public and private clouds around the world What we’re looking for:Software engineering: At the very core, we are looking strong software engineers with operational, infrastructural or SRE mentality who can design and build systems for platform and infrastructure layersCloud experience: Production working experience in a major cloud environment around doing CI/CD deployments, using managed services, bootstrapping and provisioning services via infrastructure-as-code (IAC) systems, automations and operationsInfrastructure Management: You have worked with and managed production grade infrastructure with IaC tools or configuration management toolsOperating systems: Strong knowledge of *nix based operating systems, their internals and advanced troubleshooting commandsCompute: Experience of working with VMs, containers and container orchestration systemsDatabase: Experience of working with RDBMS and NoSQL storage solutions within production capacity and know your way around running and inspecting queries. As an SRE at ClickUp, your primary roles will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you! What you'll do:Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identity risks and opportunities for remediationOwn, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun modelDefine SLOs and SLIs for all of our services and introduce error budgetingOwn and improve our observability on all of our servicesBuild software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and servingBuild tools and automation to eliminate toil and reduce operational overhead.
Senior Frontend Engineer, Product
Company: ClickUp
Location: Remote
Posted Aug 06, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! We’re scaling quickly, so we’re recruiting teammates who share our core values, know how to get sh*t done, and add to our very driven culture. and have a strong understanding of building reusable components and developing for performance.The Role:Build features in Angular 2+ while collaborating with designers, engineers, and productArchitect efficient and reusable front-end code that drive the ClickUp user experienceManage individual project priorities, deadlines and deliverablesIdentify and resolve performance and scalability issuesBuild and maintain unit and integration testsFixing bugs fast and finding robust solutions to tackle hard problemsFollow established practices for maintaining state inside ClickUpQualifications:5+ years working with JavaScript and one or more modern frameworks (Angular 2+ required)Experience with Redux style state management Ngrs, Typescript, and RxJsHTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibilityA strong self-starter, operationally-focused; a problem-solverExcellent interpersonal, written, and oral communication skillsYou’ve mentored teammates on new ways to deepen their technical craftSalary Range: $160,000 - $215,000 (base pay) This position is eligible for the following benefits:Equity401(k) with up to 2% matchClickUp swagTeammate recognition awardsProfessional development programHealth insuranceDental insurancePaid parental leaveFlexible paid time offSabbatical programWellness stipendLI-CDGLI-RemoteClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. Engineers at ClickUp are also responsible for the quality of their own code, so you will work with a QA counterpart to ensure all edge cases are tested. &129412;Collaboration and partnership are vital to how ClickUp operates. You should be proficient in using one or more of the modern JavaScript frameworks (Angular//Vue/etc.) As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
Procurement Operations Analyst
Company: ClickUp
Location: Other US Location
Posted Aug 07, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. Execute strategy, processes, and build trust-based relationships with our functional leaders to optimize cost, terms, and other benefits in vendor contracts. Responsible for Vendor management and end-to-end procurement transactions and ensuring alignment with policies and internal controlsExecute communication plans for new process and systems to ensure user adoption and successAssist in implementing enterprise grade procurement system, including Supplier portal, operations, product catalog, and payments (v-card and global payments functionality)Administer travel and employee credit card programsPartner with Legal, Security and People departments during the procurement process to ensure business requirements are met and information is gathered efficientlyIdentify creative ways to improve operational efficiency and effectiveness of procurement activities including re-working our current purchasing flowWork alongside the FP&A team to ensure purchasers are adhering to budgetAssist with the administration of Coupa, our current procurement software, and ensure we’re maximizing its full potential.Monitor Purchase requests and Conduct periodic Purchase Order reviews. Improve efficiency and effectiveness by driving process improvements within the function aligned with department and organizational objectives.Work with FP&A, Accounting, Accounts Payable, Operations, and other partners to continuously improve processes, with an eye toward efficiency, automation, user experience and appropriate controlsRequirements:Bachelor's degree in Supply Chain, Finance, Accounting, Business or equivalentAt least 3 years experience in an area of corporate management relative to spend and/or contracts (e.g., finance/FP&A, procurement, legal operations, etc. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! )Experience with a Purchase Order (PO) and/or Contract Lifecycle Management system preferred (e.g., Coupa, SAP, Apttus, Conga, or the like)Outstanding customer service and communication skills, both written & verbal.Highly organized with strong attention to detail.Mid- to advanced PC skills and proficiency with MS Word, Excel, Google Sheets. Self-motivated with ability to prioritize and manage multiple responsibilitiesCollaborate well with other members of the Accounting team and other departmentsStrong analytical & problem-solving skills to research and resolve inquiries and respond in a timely manner.Ability to work independently but also passionate about teamwork with an optimistic outlookThrive in a fast-paced, growth environmentOperates in a professional and ethical manner with customers and vendorsAbility to drive changeAmenable to work shifting schedule and can support EMEA and AMER timezone.ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. Manager, this newly created role will have responsibilities that span across our procurement function. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. Clickup is looking for a procurement professional that wants to build the entire global procurement infrastructure to meet the demands of the incredible scale the Company is projecting. Job ResponsibilitiesAdminister and execute purchase request workflow and process to ensure that company purchase cycle times remain within expectationsFacilitate our procurement process. &129412;lickup is looking for a Procurement Specialist to help us build and scale our procurement function. Reporting to the Global Finance Services Sr.
Senior Frontend Engineer, Product
Company: ClickUp
Location: Other US Location
Posted Aug 16, 2023
ClickUp is an all-in-one productivity platform that unifies various workplace productivity tools. It is a fast-growing SaaS company with a mission to make the world more productive. The company values collaboration, partnership, and hard work. They are looking for a front-end engineer proficient in modern JavaScript frameworks to build features, collaborate with the team, and maintain performance.
Senior Marketing Manager, APAC
Company: ClickUp
Location: Other US Location
Posted Aug 08, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! This is an opportunity to build the APAC marketing function from the ground up and be part of the senior leadership team in the region.If you have an innovative approach to solving problems, a growth and entrepreneurial mindset and you thrive in a fast-paced environment, you’ve found the right place!The roleRaise awareness of ClickUp in APAC through a multi-channel strategy.Be the face of marketing for the regional sales team, ensuring they are enabled and engaged with marketing.Arm the regional sales team with customized templates, emails, and snippets to enhance their customer outreach efforts.Develop and execute a regional revenue marketing plan and strategy that supports the APAC revenue goals.Drive efficiency of demand generation programs in your region, including field events, content localization, and marketing campaigns via various online and offline channels to meet regional goals.Collaborate with the global performance marketing team to provide regional market requirements and optimize campaigns through digital channels.Develop and implement a regional partner marketing plan.Work with the regional GTM team and the customer advocacy lead to identify and develop APAC case studies.Ensure timely lead routing and follow up with local GTM teams to track success metrics.Track, analyze and improve the impact of the regional marketing campaigns.The role may require approximately 20% travel (when travel is permitted)Qualifications5+ years of experience in regional marketing at a fast-growing organization.Ability to work collaboratively with regional and global teams across departments.Comfortable building programs from the ground up without perfect data and proven best practices.Proven ability to design and execute in-person and virtual events at scale, including webinars, user conferences and tradeshows.Strong sense of ownership, coachability, and a track record as a consistent performer with a willingness to push boundaries.Exceptional writing and verbal communication skills.LI-Remote LI-MCMClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. &129412;As a Senior Marketing Manager for ClickUp, you will work closely with the regional GTM team and the global marketing team to build and execute the marketing plan aligned with the regional revenue goals. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. This role will require you to build strong relationships with the field sales team and have a strong sense of ownership and accountability. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work.
Senior Security Engineer, Cloud Infrastructure
Company: ClickUp
Location: Remote
Posted Aug 13, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! The security team at ClickUp works to build and share technology including defensive security features and functionality, secure infrastructure and operational tools, security response tooling and processes, and security guidelines and guardrails. You will work to build a culture of security enablement. Your focus on our infrastructure engineers will allow them to build and ship secure products within AWS, and with our IT engineers to deploy and secure our enterprise system integrations. The Role:Perform some or all of the following, depending on skill-set:Design and build security features and defenses that protect the entire scope of the ClickUp platform and infrastructure; like public cloud account governance and access management.Design and build tools to help with all stages in security prevention, detection, and response; across the full SDLC from code and test, through to deploy and operate.Perform threat models, implementation reviews, and security testing; review requirements and designs.Embed yourself into existing engineering, product, and IT teams, acting as a "security player-coach".Build security automation for and into the ClickUp platform; design and build secure-by-default infrastructure and applications.Monitor and analyze production security events and, as needed, provide in-depth incident analysis.Build relationships with other engineers, product managers, data engineers, IT operators, and security team members to enable shipping a secure product. Qualifications:Multiple years of experience in technology / software development.Multiple years of AWS experience (GCP or Azure); IAM and least-privilege architectures.An ability to identify and provide a basic assessment of security threats.An understanding of security problems, paired with an ability to suggest solutions to software design problems.Cloud and SaaS experience.Ability to mentor others on technical topics, including security. Desirable:Past experience with pushing technical initiatives; team, project, or indirect management of technology.5+ years of software development experience and 1+ year of security-specific experience.Experience with AWS Control Tower and Account Factory, AWS Service Control Policies, AWS Organizations.Infrastructure & configuration as code technologies such as Terraform, CDK, and AnsibleExperience with Angular, Node.js, and PostgreSQL; or similar technologies.If you are a software engineer who is only starting on learning security, please do apply!Salary Range: $160,000 - $205,000 (base pay in the US remotely depending on level and location). &129412;We're looking for a Security Engineer, InfraSec for our engineering-focused security team. This position is eligible for the following benefits:Equity401(k) with up to 2% match ClickUp swagTeammate recognition awardsProfessional development programHealth insuranceDental insurancePaid parental leaveFlexible paid time off Sabbatical programWellness stipendLI-REMOTELI-RS1ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. We partner with and embed inside of existing engineering teams at ClickUp. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
Staff Frontend Engineer, Product
Company: ClickUp
Location: Remote
Posted Aug 08, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! Ideally, you have worked in pure full stack roles and understand intricacies of building out scalable microservices and microfrontends. Responsibilities:Envision, develop, and enforce the global architecture for our frontend applicationContribute clean code that follows strict typing rules and modern patternsProvide technical know how and expertise to other engineering teams and organizationsDesign and implement backend experience services to support frontend applicationsParticipate in the frontend and backend architecture councils, creating and reviewing proposals, and working with teams to implement architectural changesEvaluate complex business requirements from the executive team, and translate those into actionable software itemsSkills and Qualifications:8+ years working experience on large-scale SaaS productsProficient with TypeScript, Angular/React, and vanilla JavaScriptStrong experiences in SOA, API best practices, and event based solutionsWorking knowledge in REST, gRPC, GraphQL, and WebSocketExperiences in persistence technologies such as relational, NoSQL, and in memory cacheProficient understanding of server-side CSS pre-processing platforms, such as SASSExcellent presentation and story-telling skills are a mustStrong sense of ownership and accountabilityPreferred Qualifications and Bonus Points:Expertise with various build and release management tools for the frontend stackDeep knowledge of performance optimization for complex frontend applicationsModern development patterns knowledge, such as Micro Frontend Architecture.Experience using AWS technologiesExperience working in rapid-growth startupsSalary Range: $160,000 - $275,000 (base pay) This position is eligible for the following benefits:Equity401(k) with up to 2% matchClickUp swagTeammate recognition awardsProfessional development programHealth insuranceDental insurancePaid parental leaveFlexible paid time offSabbatical programWellness stipendLI-CDGLI-RemoteClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. You will be working closely with the product team, graphical designers, backend engineers, and quality assurance team to provide a world-class software platform empowering ClickUp. We need somebody who understands challenges of rapid growth startups. Our work involves solving complex issues for large-scale product development — with high quality, optimal performance and enterprise-grade security. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. &129412;The ideal candidate will be responsible for setting the overall vision for our frontend application, and enforcing standards around frontend software development. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally.
Site Reliability Engineer
Company: ClickUp
Location: Other US Location
Posted Aug 08, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Therefore, we avoid listing specific technologies. However, if you have worked with at least one of the technologies we have in our stack that would definitely be a bonus point.CloudFormation/CDK, ECS, ElasticBeanstalkPostgreSQL, DynamoDB, AuroraDBTypescript or any JavaScript based frameworkLI-RS1LI-REMOTEClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! A good understanding of indexing, locking, replication and sharding are a bonus!Observability: You have worked with logging, monitoring and alerting tools before and you know how logs are collected, aggregated and injected. Create frameworks, processes and best practices to be used across ClickUp EngineeringAutomate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovationManage capacity and performance to help scale our infrastructure both on public and private clouds around the world What we’re looking for:Software engineering: At the very core, we are looking strong software engineers with operational, infrastructural or SRE mentality who can design and build systems for platform and infrastructure layersCloud experience: Production working experience in a major cloud environment around doing CI/CD deployments, using managed services, bootstrapping and provisioning services via infrastructure-as-code (IAC) systems, automations and operationsInfrastructure Management: You have worked with and managed production grade infrastructure with IaC tools or configuration management toolsOperating systems: Strong knowledge of *nix based operating systems, their internals and advanced troubleshooting commandsCompute: Experience of working with VMs, containers and container orchestration systemsDatabase: Experience of working with RDBMS and NoSQL storage solutions within production capacity and know your way around running and inspecting queries. As an SRE at ClickUp, your primary roles will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you! What you'll do:Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identity risks and opportunities for remediationOwn, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun modelDefine SLOs and SLIs for all of our services and introduce error budgetingOwn and improve our observability on all of our servicesBuild software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and servingBuild tools and automation to eliminate toil and reduce operational overhead.
Sr SWE, Frontend Engineer Systems (EngProd/DevX)
Company: ClickUp
Location: Remote
Posted Aug 04, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! &129412; This position is located remotely, in the United States or Canada; working hours below as well. ClickUp is seeking a Frontend Engineering Productivity Engineer that has strengths in optimizing and improving frontend development workflows, tools, and processes. This individual has a strong and balanced understanding of build tooling, CI/CD, and frontend development. You will collaborate closely with frontend engineers and cross-functional teams to enhance the productivity and efficiency of our frontend development efforts. If you have a strong understanding of frontend build tools, a knack for making things fast and a passion for automation, this role is for you! The Role:Building new and maintaining existing infrastructure used by the frontend engineering organisation e.g. local development, CI/CD systems etcFinding creative ways to speed up tools and processes to help frontend engineers be more productiveAssisting frontend engineers when there is a blocking problem with tools or systemsWorking Hours 8am to 5pm PST M-F, and on call will be follow the sun model so 9am to 9pm (but paging volume is typically during normal work hours right now, and our application is a b2b product so typically M-F) Preferred Qualifications:Solid understanding of using ASTs to create custom lint rules with eslint, babel plugins or codemodsStrong proficiency with modern bundlers such as esbuild and webpack - from configuration to creating custom pluginsAbility to build and maintain CI/CD systems using GitHub Actions or a similar toolExperience with modern frontend build tools - Jest, Cypress, Nx etcFamiliarity with a frontend framework such as Angular, React or VueSalary Range: $118,000-$203,000 (USD base pay) This position is eligible for the following benefits:Equity401(k) with up to 2% matchClickUp swagTeammate recognition awardsProfessional development programHealth insuranceDental insurancePaid parental leaveFlexible paid time offSabbatical programWellness stipendLI-RemoteClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
Priority Support Specialist
Company: ClickUp
Location: Other US Location
Posted Aug 08, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Managing a book of accounts assisting them in hands on workspace configuration, workflow validation, escalated support, and more. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! &129412;At ClickUp, customer service is our 1 Core Value. You will implement solutions that enable customers to unlock the value of their ClickUp investment while showcasing ROI and driving renewals.The Role:Build a deep knowledge of the ClickUp product to provide contextualized support to strategic Enterprise users.Scope, validate, and optimize client workflows in order to enable adoption of the platform and drive renewals of both the product and the service.Participate in customer calls, document meetings, and record current state customer processes.Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.Provide support for customer inquiries via email and Zoom.Act as product expert and maintain a strong understanding of the ClickUp platform's functionality and capabilities.Provide exceptional customer service and build strong, long-lasting relationships.Partner with our sales and success teams to identify upsell opportunities.Qualifications:3+ years prior experience in a consulting role, preferably with mid-market or enterprise customers.Strong technical aptitude with experience in configuring, implementing, and customizing SaaS platforms.Demonstrated customer-centric approach with a strong focus on delivering exceptional customer service.Exceptional ability to establish and cultivate relationships with clients across all levels of the organization.Excellent problem-solving and troubleshooting skills.Outstanding written and verbal communication skills.Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Self-motivated, proactive, and able to work independently.Proficiency in English, as well as Spanish or PortugueseDesirable:An existing familiarity with the ClickUp product.Preferred experience in SaaS PPM software or collaborative work management (CWM).LI-Remote LI-MCMClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. You'll work with many teams at ClickUp to both debug issues our users face and represent their needs across the company.Additionally, you will work in a revenue generating vertical of support. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. Our goal is to provide them with not only the best customer service in the industry, but to also position them to maximize the use of the platform and therefore make their productivity soar.As a Priority Support Specialist you'll have the opportunity to partner closely with some of our largest users and build an understanding of their business in order to provide white-glove support through email and zoom.
Senior Backend Engineer, Billing Platform
Company: ClickUp
Location: Other US Location
Posted Aug 15, 2023
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. Throughout this journey, you'll be backed by your team and the modern toolstack we employ. We are offering flexible working hours, remote work, competitive salary augmented with participation in company success. If you're the one we're searching for, don't hesitate. We’re recruiting teammates who share our core values, know how to get sh*t done, and add to our very driven culture. You'll have the opportunity to make significant contributions to a product used by millions, including us! Apply now! Salary Range: 400k - 470k PLN (yearly base pay) + Equity + Benefits. The Role:Own (develop and maintain) our Billing/Entitlements platform, including APIs, services as well as integration with 3rd party dependencies for best Customer UX.Collaborate with Product Managers and Designers to establish product requirements, define scope, and assess business impact.Contribute to the design and construction of systems that prioritize performance, reliability, and scalability.Understand the intricate workings of our infrastructure and how all components interact.Work alongside fellow engineers to deliver sophisticated backend features outlined in the roadmap.Challenge the status quo.Have fun! Qualifications:An eagerness to learn.Strong sense of ownership and accountability.Team player with excellent communication skills.Bachelor’s Degree in Computer Science/Engineering or equivalent experience.5+ years of experience in creating and maintaining a production environment.Proficient with TypeScript or other popular programming languages.Familiarity with SQL and relational databases (preferably PostgreSQL). Preferred Qualification:Passionate about Productivity platforms and saving people time by making the world more productive!Proficient in Node.js / Nest.js / Express.js / TypeScriptLI-RS1LI-REMOTEClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. You'll tackle the unique engineering challenges of rapid-growth startups, providing opportunities for learning and development along the way. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week &129412;. As we accelerate our expansion in Poland, we're seeking a Sr Backend engineer to join our Platform team! You'll be part of an exceptional, talented engineering team tasked with scaling the platform for future growth! Our Core Values are not just a slogan!