Jobs at DFIN
9,351 open positions
Support Operations Project Lead - Remote
Company: DFIN
Location: Remote
Posted Oct 23, 2023
Donnelley Financial Solutions (DFIN) is hiring a Support Operations Project lead to define and implement global customer service workflows. The ideal candidate should have 5+ years of contact center experience, a track record of continuous process improvement, and strong innovation skills. They will collaborate with cross-functional teams to enhance the customer experience through quality management, process improvement, training, and technology assessment. The role requires excellent communication skills, empathy for technical support teams, and the ability to influence through persuasion and consensus building.
Azure Integration Solutions Architect/Developer - Remote
Company: DFIN
Location: Remote
Posted Sep 23, 2023
We are seeking someone who can design, create, and deliver a range of supporting APIs and Azure platform elements and who has a proven track record of solution excellence.Responsibilities: Architect, develop, and implement cloud and on-premises integration solutions as part of Microsoft Azure Logic Apps, Azure Integration Services, Function Apps, DevOps, Power BI, and Azure Data Factory.Utilize your communication, analytical, and problem-solving skills.Review in-depth business requirements and develop technical solution proposals, functional requirements, and technical documentation relating to Microsoft Azure SolutionsRequirements Analysis and Solution Architecture Design.Ensuring that platforms and data solutions can be deployed and operated in a highly repeatable and predictable mannerDocumentation of solutions (e.g., data models, configurations, and setup).Guarantee the provision of quality project deliverables according to all specified requirements including timelines and project requests.Follows established methodologies during system development and ensures systems adhere to the standards and procedures established by the IT department.Perform other related duties as assigned by managementQualifications: Bachelor of Science in Computer Science or equivalent experience 1+ years of hands-on experience of designing and delivering integration solutions using Microsoft Azure including Microsoft Azure Logic Apps, Azure Integration Services, Function Apps, Service Bus, Event Hubs, and Azure Data FactoryPreferred Skills:Microsoft Azure , Logic Apps, Azure Integration Services, Function Apps, Event Grid, Power BI, and Azure Data Factory.Hands on experience of executing cloud native projects in Azure using VSTS along with Microsoft as well as Open-Source ToolsPossession of either the Developing Microsoft Azure Solutions or Architecting Microsoft Azure certifications.Experience with best practice design principles and approaches for a range of application styles and technologies to help guide and steer decisions.Have a good understanding of current available and upcoming tools and technologies in the market and build solutionsShould be able to create and present technical solutions to project stakeholdersGood understanding of Middleware platforms for connecting various backend platforms using different mechanisms SOAP, REST, File based, etcDeep understanding of technology and architecture conceptsIt is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. Summary:The ideal candidate will have a proven track record in designing and delivering Microsoft Azure Integration solutions and APIs with Enterprise level organizations. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe.
Maintenance and Building Senior Specialist
Company: DFIN
Location: Philadelphia, PA
Posted Sep 26, 2023
The qualifications below are representative of the knowledge, skills, and/or abilities required. Interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Mathematics Able to uses arithmetic to add, subtract, multiply and divide whole numbers, fractions, decimals and percentages. Language Able to read and interpret work instructions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. Ability to start, stop, regulate, troubleshoot, maintain, and perform complex repairs on the utility(ies) for optimum efficiency and safety. Able to communicate effectively in writing using proper format, punctuation, spelling, and grammar, using all parts of speech. Specific Vocational Prep Over 2 years up to and including 4 years Personal Protective Equipment over 2/3 of the time The duties and responsibilities described above are the essential functions of the job. Ability to read and interpret blueprints, schematics and diagrams. Basic construction experience / competency required (drywall replacement / repair, painting, etc.…) Repair or replace doors, building brick, stone, and concrete. You can request a reasonable aaccommodation by sending an email to [email protected]. Excellent knowledge and skill in general building maintenance and operation of building piping, systems and controls. General Education and Work Requirements Education Level Equivalent to high school Reasoning Apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to read and interpret blueprints, schematics, and diagrams.
Senior Software Engineer - Remote
Company: DFIN
Location: Remote
Posted Sep 21, 2023
Product managers, other developers, SRE, junior engineers, senior engineers, offshore. Shine a light on it, even when it hurts. Qualifications: BS in Computer Science or equivalent work experience. At least 6 years of experience designing and building scalable data-driven software applications. Experience developing secure code meeting security standards and willing to participate in financial systems security practices. Experience in .Net, React, Azure Functions, SQL Server, RESTful web services, JavaScript,&8239;JQuery, HTML, CSS, Visual Studio, Azure DevOps, CI/CD, GitHub. Construct software that matters. Understands that systems are to be operated and monitoring and metrics are important. Engineer for simplicity, reliability, manageability, scalability, extensibility, reusability and performance. Makes sure to constantly address technical debt. Optional: Blazor, Azure Data Factory Experience designing services based and/or tiered web and mobile applications.It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. Responsibilities: Be a key contributor to our development practice: design, full-stack development and testing. Write concise, clear, well-tested and well-documented code with quality that adheres to industry best practices. Optimize code for quality, performance, scalability, efficiency and security; through testing, code scanning, refactoring and monitoring. Analyze, design and build solutions that solve the problems we have, not the problems that we think we may have one day. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote As a senior engineer, you’ll contribute to projects end to end, write code that less senior engineers can emulate, understand how we operate our systems and help make sure our technology grows and doesn’t become a big pile of tech debt. Build software with people. Generally adaptable across the stack. But they almost always look the same, right?
Program Lead - Knowledge Management (Remote)
Company: DFIN
Location: Remote
Posted Oct 23, 2023
Donnelley Financial Solutions (DFIN) is hiring a Program Lead, Knowledge Management to establish global knowledge-centered support standards and best practices. The candidate should have 3-5 years of progressive experience in knowledge management roles, with a track record of innovation and strong communication skills. The role involves designing and managing knowledge management programs, collaborating with cross-functional teams, and fostering a knowledge-sharing culture across the company.
Service Delivery Associate (GIC) - Remote
Company: DFIN
Location: Remote
Posted Sep 23, 2023
Applies understanding of customers’ business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with sales. Has primary responsibility for all steps of service delivery, including Composition and Manufacturing through the final disposition of the customer product. Responsibilities: Engage appropriate departments to verify the issue and determine the root cause of issues that arise.Communicate with customers regarding the resolution of issues.Monitor progress of jobs throughout production, conferring with manufacturing operations on counts and final runs, and ensure the final product meets customer requirements and company standards.May tally the final production runs and work performed to assemble paperwork for billing purposes.Maintain continuing education and training in new Financial Services platforms and technologies as they are implemented and introduced into the service offerings.Mentor and train Account specialists 1 and 2 levels.Management and coordination of projects for new and existing clients including managing the client experience and interaction with other team members.May present internal and client presentations regarding Financial Services products and offerings relevant to specific client needs.Performs other related duties and participates in special projects as assigned.Qualifications: 3-5 years of relevant work experience managing all Financial Services products, including Printed Documents and SEC. 3-5 years of experience working within a service role.3-5 years of experience in software programs such as MS Office word processing, Excel Preferred Qualifications:Able to apply broad work experience and knowledge when analyzing complex problems.Must be able consistently to identify critical elements, variables, and alternatives to develop solutions.Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.Able to communicate clearly and courteously with those who need to know of decisions/actions/problems.Able to apply excellent business acumen and collaborative skills when resolving problems.Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, or other technical tools in completing assignments.Able to apply expertise in all the tools or applications used to complete work assignments.Able to mentor junior-level team members in the use of tools and/or systems in the position.It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. Uses experience and knowledge, including that of XBRL, to provide advisory and consulting services to clients to provide direction in meeting their project needs and goals to achieve and meet all regulatory requirements of the client. Works directly with clients to develop an overall plan to coordinate the production of client documents, electronic SEC filings, and print production in order to achieve the objectives of the service agreement in compliance with customer expectations, company policy, and profit and quality requirements. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. Summary:Acts as a project manager and service liaison between customers, sales, and multiple production platforms. Advocates on behalf of the client with a proactive, collaborative approach to all departments and the production team. May participate in support roles in sales presentations and client site visits with salesforce. May serve in leadership roles within shifts or project teams to lead the successful accomplishment of the above objectives. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles.
Venue Sales Associate
Company: DFIN
Location: Remote
Posted Oct 17, 2023
Maintain a positive attitude.It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote Employs value based conversations to arrive at a highly differentiated solution.Engages customers in “unscripted” dialogue that focuses on addressing the customer’s problems.Articulates the value DFIN solutions can solve, leveraging the strength of the DFIN brand, scale, and market position to place DFIN at a competitive advantage.Build and maintain strong sales pipeline and forecast, through discovery calls and meetings.Manage all information in our Salesforce.com CRM system related to the account(s).Qualifications: Bachelors’ degree or equivalent experience required.6 to 24 months general business experience. Professional and personal presentation skills.Demonstrate personal confidence and resilience.Passion and desire to build a career in sales. Good levels of responsiveness and customer awareness.Good personal organization and discipline. As markets fluctuate, regulations evolve and technology advances, we’re there. Able to communicate clearly.Comfortable working in a team environment. The job holder is expected to show initiative and to take independent responsibility for their duties, learning from more experienced members of the team.Responsibilities: Identify and establish relationships with clients through prospecting and marketing leads for new accounts and expansion of contacts within existing accounts.Meet or exceed set Key Performance Indicators (KPI’s), for example on number of calls and meetings and other sales based activities.Identifies the need for, and collects, information to better understand client issues and problems.Support your designated team generally with both client facing and administrative duties.Use a diverse set of digital sales tools (ie: LinkedIn Sales Navigator) to locate new client and builds on these contacts to create business relationships.Deliver the DFIN value proposition in the field, phone meetings and WebEx. And through it all, we deliver confidence with the right solutions in moments that matter. Summary: The Sales Associate is an entry level role leading to a full sales role. Good follow through.Quick learner and demonstrate willingness to learn from others.Can articulate ideas and arguments clearly and concisely. Training and guidance/coaching by the more experienced members of the team and the Sales Director will be provided. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles.
Customer Champion - Remote
Company: DFIN
Location: Remote
Posted Oct 23, 2023
Donnelley Financial Solutions is seeking a Customer Champion, Support Project lead to work with large clients, build relationships, and deliver confidence with the right solutions.
Project/ Process Manager - Remote
Company: DFIN
Location: Remote
Posted Oct 13, 2023
Leveraging technology while focusing on services our client's value with measuring outcomes. Understand client requirements in alignment to DFIN's capabilities for a successful outcome.Manage teams to coordinate the development of a process improvement plan to enhance operational and financial performance.Review, measure and forecast service gross margin and work with management on plans to improve profitability.Set direction and provide oversight into key DFIN internal initiatives to ensure consistency, accuracy, and compliance across all products and services. Develop trusted relationships with key stakeholders, enabling issues and opportunities to be addressed with a spirit of partnership.Gain a deep understanding of the services that are delivered to our clients and make recommendations to enhance the process to bring added value to the client relationship.Serve as an escalation point for process and project implementations.Qualifications: 3 years management experienceDemonstrated history of delivering performance during periods of intense changeDemonstrated focus on developing individuals and teamsStrong negotiation, management, and decision-making skillsExcellent analytical, problem-solving, and organizational skillsEffective written and verbal communication skillsIt is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. As markets fluctuate, regulations evolve and technology advances, we’re there. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote And through it all, we deliver confidence with the right solutions in moments that matter. Summary: We are a dynamic, global organization seeking a forward-thinking Project/Process Manager. The successful candidate should be able to serve as a liaison between DFIN's Service Delivery and all other applicable business units to provide guidance for all on ongoing Client Success process improvements. Responsibilities: Execute on DFIN's core strategies of streamlining and standardizing processes and communications. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe.
Sr Financial Analyst - Remote
Company: DFIN
Location: Remote
Posted Sep 22, 2023
Expert level knowledge of ExcelStrong communication, interpersonal, time management and decision making skills Proven ability to respond within short time constraints and meet deadlines, while maintaining accuracyAbility to handle multiple priorities with attention to detail and an ability to work independentlyProficiency in SAP BPC or related financial systems strongly preferredEase in communicating and partnering with all levels in the organizationIt is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. Provides analyses of the monthly results to the budget, forecast and prior yearsProvides key inputs to monthly forecast process, working with primary financial systems and collaborating with multiple departments Prepares annual budget templates and serves key role in broader budgeting process and related analyticsManages monthly software metrics and related key performance indicator reporting Leads preparation of key components of routine reporting packages, including quarterly business reviewsPartners with other financial departments (tax, treasury, IT, consolidations, etc.) This individual and team are responsible for business unit-level budgeting, forecasting, planning, reporting and related-analytics. to improve internal forecasting and reporting Serves as resource for management in effecting efficiency and cost improvement projectsPrepares ad hoc analyses for senior management to support their decision-making processQualifications: Bachelors degree in Accounting, Finance or related field or equivalent work experience.Minimum 3-5 years of related work experienceHighly analytical and excellent problem solving skills Excellent technical knowledge of budgeting, financial analysis processes, including forecasting and financial modeling. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote Additionally, this individual will be involved in various financial analysis activities to aid executive level decision-making and key performance indicator reporting. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. Summary:This highly visible FP&A role will support DFIN Global Investment Companies business unit finance function. Responsibilities: Analyzes and evaluates the company's operating results to prepare detailed variance reports. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles.
Principal Software Engineer - Remote
Company: DFIN
Location: Remote
Posted Sep 23, 2023
We are looking for someone who thrives on collaboration within the team and across other groups and can operate independently to deliver solutions.Responsibilities: Champion and implement a culture of SRE to maintain a high-quality platform infrastructureChampion and implement application and infrastructure monitoring and alerting to prevent client impacting issues by ensuring system availability, performance and scalability to maintain SLOs and SLAsOptimize application performance at scaleAutomate everything including system operational runbooksDefine and support continuous integration and deployment pipelines (CI/CD) aligned to branching and quality assurance strategiesDive deep into technology and stay on the forefront of the latest tools, technologies, and strategies; help evaluate, prototype, and integrate them into work processesPerform with broad independence and deliver on project milestones and tasks on schedule while communicating progress regularlyBuild strong relationships with SRE team members and software engineering teams to hold each other accountable for quality expectationsLearn continuously and apply lessons learnedEvangelize best practices, eliminate bottlenecks, and improve processQualifications: BS in Computer Science or equivalent work experience.10+ years demonstrating hands-on technical leadership and business impact in combining software skills with systems to solve complex automation and reliability challenges5+ years working with various cloud providers, containerization technologies, automated deployment frameworks, orchestration frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture5+ years of experience supporting public client facing revenue generating systems5+ years instrumenting Application Performance Monitoring (APM) using a tool such as New Relic (preferred), DataDog, AppDynamics, etc.3+ years of experience writing software in any modern software language such as C.NET, Java, Javascript, Node.js, React.3+ years of experience creating automation with tools such as Azure DevOps, Ansible, Terraform, PowerShell, Python/Bash to build and deploy in a continuous integration (CI) environment and to manage infrastructure as codeYou have proven track record to implement load, stress, performance and reliability testing standards at scale to improve service, platform and infrastructure resiliencyYou are experienced in leading efforts in securing systems in 24x7 production environmentsIt is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. SRE’s at DFIN take on availability, performance, managing change, monitoring, response and are guardians of non-functional requirements. You either have an infrastructure background with a programmatic, automated mindset or are someone that comes with a software engineering background with infrastructure experience. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. Summary: The Principal Site Reliability Engineer is responsible for ensuring our SaaS products are fast, stable and optimized for our customers. You can request a reasonable accommodation by sending an email to [email protected]. BI-Remote The SRE goal is to build automated systems that reduce or eliminate manual work to keep our products up and running and performing optimally. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe.
Staff Software Engineer - Remote
Company: DFIN
Location: Remote
Posted Oct 24, 2023
Donnelley Financial Solutions (DFIN) is seeking technical team members at all levels to develop best-in-market SaaS solutions. The Staff Software Engineer role involves accelerating product execution in the cloud, designing high-performance applications, leading feature designs, and mentoring talent. The ideal candidate should have 10+ years of software development experience, strong technical understanding of the Microsoft stack, and expertise in Agile methodologies and cloud technologies.