Jobs at Famous Supply
856,592 open positions
Business Analyst II - ASG & DSSI
Company: Direct Supply
Location: Milwaukee, WI
Posted Mar 09, 2024
Direct Supply is seeking a Business Analyst II to design and support products and services that enhance the lives of seniors. The role involves collaborating with cross-functional teams, leveraging data insights, and driving innovative solutions. The ideal candidate will have a Bachelor's degree, 3+ years of experience in business analysis, and 1+ years in data analysis. They should be proficient in Microsoft Excel, Google sheets, and reporting tools, and have experience in agile/scrum teams.
Senior Manager, Engineering - TELS
Company: Direct Supply
Location: Raleigh-Durham, NC
Posted Mar 09, 2024
Direct Supply is seeking a Senior Manager, Engineering to lead a team of engineers, drive technical excellence, and contribute to their AI strategy. The role involves collaborating with cross-functional teams, shaping the technology roadmap, and delivering impactful solutions. The candidate will play a crucial role in the professional growth and development of their direct reports. The position is in the TELS line of business, which provides integrated Life Safety, Asset Management, and Maintenance solutions for Senior Living maintenance professionals. The ideal candidate should have a Bachelor's degree in Computer Science, Software Engineering, or Computer Engineering, 10+ years of IT and Software Engineering work experience, and 5+ years of experience leading technical professionals and software development teams.
Executive Administrator
Company: Exotic Automation & Supply
Location: Other US Location
Posted Mar 09, 2024
Exotic Automation & Supply is seeking an experienced Executive Administrator with a minimum of 10 years in a similar role. The ideal candidate should possess strong time management, information management, confidentiality, strategic support, and overall efficiency skills. They must have an Executive-like presence, compassionate nature, and adaptability to the changing needs of the President and Executive team. The role requires availability outside traditional work hours and a strong commitment to maintaining operational and executive-level excellence.
Business Analyst II - ASG & DSSI
Company: Direct Supply
Location: Milwaukee, WI
Posted Mar 11, 2024
<p><b>Position Summary <b> <p> <p>Direct Supply is building the future of healthcare technology with industryleading products solutions and platforms to help improve the lives of millions of seniors and those who care for them <p> <p>In the Business Analyst II position youll design define and support the build of products amp services that aid Direct Supply customers in providing seniors exceptional life experiences through useful usable and delightful user experiences Working collaboratively with teams from UX product management engineering business partners and customers youll drive technology and designs that are aligned with our Platform and Technology strategies delivering a high degree of customer value through the innovations we are part of Youll identify understand and prioritize broader stakeholder needs both stated and unspoken and facilitate collaboration to develop elegant solutions that bring positive impact to our business Additionally through experience with technology youll drive creativity with the development teams <p> <p>This position works with teams in our DSSI Senior Living market and newly created ASG business area where we leverage existing tools and build new for expansion into new markets <p> <p><b>Direct Supply® DSSI®<b> <p> <p>The DSSI platform connects care providers directly to their unique supply chain networks and delivers datadriven and AIpowered procurement tools to help our customers optimize profitability and efficiency at every turn <p> <p><b>Competencies amp Skills Needed<b> <p> <ul><li><b>Leverages Data amp Business Insights<b> Draws insights from data to inform strategies and datadriven decisions Applies business and customer knowledge to prepare key insights and analysis<li> <li><b>Effectively Collaborates<b> Collaborates well with team members to navigate and digest data Is viewed as friendly and helpful<li> <li>Uses strong <b>analytical skills<b> including proficiency with <b>Microsoft Excel<b> <b>Google sheets<b> internal reporting tools <b>CognosPower BI<b> and an eye for detail to craft reports and build dashboards to inform decision making<li> <li><b>Establishes amp Drives Business Priorities<b> Navigates multiple incoming requests identifies the highest priority and adjusts workload as needed to meet deadlines<li> <li><b>Delivers Results<b> Creates and drives strategies and executes for self team and crossfunctional Partners<li> <li><b>Solves Problems<b> Critically approaches problems researching and leveraging new and unique approaches when standard solutions dont work<li> <li><b>Communicates Effectively<b> Clearly articulates data and trends in a digestible format to end users through both verbal and written communication<li> <ul><p><b>What Youll Do and Impact <b> <p> <ul><li>Work with cross functional teams consisting of product managers engineers data scientists operations marketing amp business partners to design and drive solutions to complex problems that execute on the vision strategic initiatives and technical objectives of a program<li> <li>Identify obtain and analyze required data to develop business cases support initiative design and help to drive leadership buy in<li> <li>Recognize and validate assumptions regarding requirements scope and benefits of a project<li> <li>Use the appropriate negotiating tactics for a variety of situations through to conclusion<li> <li>Brainstorm and document requirements in the form of user stories and workflows strategically and tactically<li> <li>Manage and prioritize the team backlog to be aligned with stakeholder needs<li> <li>Help to identify and analyze areas for process improvements and efficiencies<li> <li>Influence changes in process and technology with internal and external stakeholders<li> <li>Leverage quantitative and qualitative data to understand more about what our users are doing and why Use this data to drive the team to the right solution<li> <li>Facilitate one or more engineering teams through the design process using design thinking techniques to define and design business and customer requirements for new and existing ideas<li> <ul><p><b>Experience<b> <p> <ul><li>Bachelors Degree in business or a technology related field<li> <li>3+ years of experience in Business problem analysis strategic planning design thinking thought leadership process improvement and change management<li> <li>1+ years of experience with the process and best practices of data analysis<li> <li>Demonstrated ability to define and design data driven requirements using design thinking techniques such as user research workflowprocess analysis prototyping usability testing and metrics<li> <li>Experience mentoring coaching and delegating work direction to junior members of the team<li> <li>Experience as a product owner on an agilescrum team<li> <ul><p><b>Additional Items of Interest<b> <p> <ul><li>Experience facilitating internal andor external customer engagement activities<li> <li>Demonstrated understanding of current industry trends in design and product development<li> <ul><p>Job to be performed in the location listed Generous benefit package available Click here to learn more <p> <p>Direct Supply Inc and its US subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces <p> <p>© 2013 to 2024 Direct Supply Inc All rights reserved<p>
Project Manager II - Technology
Company: Direct Supply
Location: Milwaukee, WI
Posted Mar 09, 2024
Direct Supply is seeking a Project Manager II - Technology to lead multiple technology projects, focusing on custom software development or third-party solution deployment. The role involves planning, managing, and delivering projects, collaborating with teams, and driving innovation. The ideal candidate should have a Bachelor's degree in a technology-related field, 5+ years of project management experience, and expertise in Agile Development concepts. Experience with SCRUM or Kanban, business analysis, and AI-powered solution projects is preferred. A generous benefit package is offered.
Senior Software Engineer (Raleigh-Durham) - TELS
Company: Direct Supply
Location: Raleigh-Durham, NC
Posted Mar 11, 2024
<p><b>Position Summary <b> <p> <p>Direct Supply is building the future of healthcare technology with industryleading products solutions and platforms to help improve the lives of millions of seniors and those who care for them <p> <p>In the Senior Software Engineer position youll develop solutions using C ASPnet SQL AWS for efficiency and quality Youll work on a team of engineers and architects to design solutions for web based products mobile applications or server based transaction systems that will directly drive topline revenue Youll be working to solve real problems our customers experience and make a meaningful difference The team will collaborate to bring the design to life and provide you the opportunity to grow your craftsmanship skills with modern technologies <p> <p>This position works within our TELS business <p> <p><b>Direct Supply® TELS®<b> <p> <p>The TELS platform empowers Senior Living maintenance professionals to more easily and measurably manage the health of their buildings and residents With unparalleled visibility into safety maintenance and asset management we help make maintenance professionals the hero of their buildings <p> <p><b>Competencies amp Skills Needed<b> <p> <ul><li><b>Deals with Ambiguity<b> Effective approach to solving problems with limited insight that includes defining and proposing feasible solutions<li> <li><b>Makes Quality Decisions<b> Through a lens of customer focus can make decisions on design and implementation that provide elegant and impactful solutions<li> <li>Demonstrated ability to learn apply and mentor others on new software technologies quickly<li> <li><b>Learns Quickly<b> Adapts to a dynamic and changing environment customer needs and an evolving industry<li> <li><b>Communicates Effectively<b> Delivers clear and effective communication to crossfunctional teams with an ability to articulate technical complexities<li> <li><b>Builds Networks <b> Ability to building networks accelerate change and provide technical risk awareness to influence prioritization<li> <ul><p><b>What Youll Do and Impact <b> <p> <ul><li>Largescale web application design and coding using the Microsoft stack CASPNetWebAPIMVCSQL Server as well as some open source technologies Git AngularJS ReactJS PostgreSQL etc<li> <li>Develop a defined feature or provide direction and guidance to a group of engineers to develop defined feature set ranging from small to medium in size<li> <li>Define and implement optimizations for maintainability scalability availability security reusability and performance<li> <li>Identify patterns in defects and implement patterns andor tools to protect against an entire class of defects<li> <li>Proactively monitor and maintain a healthy solution<li> <li>Identify and communicate failure modes and take measures to mitigate where reasonable<li> <li>Understand the business problem and take ownership of defining how the solution as a whole aligns to the overall technical strategy<li> <li>Communicate implications of design decisions and propose mitigation plans<li> <li>Ensure team buyin to and reliable delivery of committed outcomes<li> <li>Work collaboratively with architects UX and other shared groups to ensure quality solutions<li> <li>Proactively communicate with stakeholders operations customer other teams andor leadership regarding solutions and status updates to business problems<li> <li>Actively share knowledge through peer mentoring shared resources eg wikis readmes and informal teachings eg lunch and learns<li> <li>Drive best practices and process improvements within the team<li> <li>Participate in innovation days and hackathons to experiment and learn new technologies<li> <ul><p><b>Experience<b> <p> <ul><li>Bachelors degree in Computer Science Computer Engineering or Software Engineering<li> <li>3+ years of software engineering experience<li> <li>Excellent C NET and database development skills in a webbased environment<li> <li>Experience with large JavaScript frameworks such as Angular or React<li> <li>Experience applying proven design principles code practices and SDLC concepts to improve customer outcomes<li> <ul><p><b>Additional Items of Interest<b> <p> <ul><li>Experience developing large scalable highlyavailable webbased software<li> <li>AWSCloud experience<li> <li>Knowledge of the fundamentals of AI and MLE and experience in coding with Python<li> <li>Experience working in Git source control systems<li> <li>Knowledgeable in Continuous Integration Continuous Deployment CICD Build automation practices<li> <li>Experience working in an agile Scrum methodology<li> <ul><p>Job to be performed in the location listed Generous benefit package available Click here to learn more <p> <p>Direct Supply Inc and its US subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces <p> <p>© 2013 to 2024 Direct Supply Inc All rights reserved<p>
11am Outbound GWA
Company: HD Supply
Location: Boston, MA
Posted Mar 10, 2024
<p><b>Where<b> 100 Meadow Road Hyde Park MA 02136 <p> <p><b>Work Schedule<b> MondayFriday <b>11<b><b>00am730pm<b> with overtime as needed <b>NO WEEKENDS<b> <p> <p><b>Type<b> Full Time NonExempt <p> <p><b>Wage starts at $2000<b> <p> <p><b>Benefits<b> Medical Dental Vision 401K PaidTime Off Sick Time Tuition Reimbursement and more <p> <p><b>Musthaves to apply for this job<b> <p> <ul><li>18+ years of age<li> <li>Able to pass a drug test<li> <li>Ability to lift up to 50lbs walk move push and pull product throughout the day<li> <li>Willingness to train to operate forklifts electric pallet jacks or similar equipment<li> <ul><p><b>What will give you an edge<b> <p> <ul><li>Experience working in a fast paced productivitydriven environment<li> <li>MHEforklift experience<li> <li>Ability to understand written material<li> <ul><p><b>Job Summary<b> <p> <p>Works in multiple departments within a distribution center including case pick shipping receiving returns loading order processing and replenishment Operates material handling equipment to move inventory within the facility <p> <p><b>Major Tasks Responsibilities and Key Accountabilities<b> <p> <ul><li>Uses material handling equipment to locate and deliver products supplies and equipment to designated areas<li> <li>Assists with staging and loading orders into trucks for customer delivery<li> <li>Verifies quantity and quality of incoming products from vendors and distribution centers<li> <li>Uses packing list information to collect items for customer orders including building and wrapping pallets of products<li> <li>Examines and inspects stock items for wear and defects and notifies management of inventory issues<li> <li>Returns misplaced products to proper storage areas<li> <li>Maintains a clean working environment in accordance with company safety policies<li> <li>Performs inventory control functions as needed<li> <ul><p><b>Nature and Scope<b> <p> <ul><li>Refers complex unusual problems to supervisor<li> <li>Under general supervision exercises some judgment in accordance with welldefined policies procedures and techniques Work typically involves regular review of output by a senior coworker or supervisor<li> <ul><p><b>Work Environment<b> <p> <ul><li>Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness such as temperature extremes moving machinery loud noises and fumes<li> <li>Ability to lift and carry up to 50 pounds in a physical environment Ability to stand for periods of time up to and exceeding 60 minutes Ability to make repetitive movements such as using a 10key or calculator bending or squatting<li> <li>No travel required<li> <ul><p><b>Education and Experience<b> <p> <ul><li>HS Diploma or GED strongly preferred Specialized skills trainingcertification may be required Generally 25 years of experience in area of responsibility<li> <ul><p><b>Our Goals for Diversity Equity and Inclusion<b> <p> <p>We are committed to creating a culture that promotes equity respect and advocacy for every HD Supply associate We value the diversity of our people <p> <p><b>Equal Employment Opportunity<b> <p> <p>HD Supply is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>
Hydronic Sales
Company: Famous Supply
Location: Other US Location
Posted Mar 12, 2024
<p>Under the leadership of the Director of Hydronics and Water Heating take a lead role in developing sales and support of the hydronic offering of Famous Supply by actively participating in contractor sales training job site visits quotations and identification of hydronic customers and targets<p> <p>The Hydronic Sales Representative will be part of the marketing and product recommendations and will provide technical sales support in system design layout troubleshooting and supporting branch questions towards hydronics<p> <p>A positive attitude enthusiasm initiative creativity leadership teamwork professionalism and a strong desire for continuous improvement are important for this position<p> <p><strong>Education andor Experience<strong><p> <ul><li>Requires successful completion of an approved HVACR vocational curriculum and at least 3 years in the industry The successful candidate must also have a track record of creating partnerships with internal and external customers<li> <ul><p><strong>Job Requirements<strong><p> <ul><li>Strong knowledge of various hydronic systems components and control systems<li> <li>Solid Computer skills A demonstrated ability to quickly learn and work with Outlook Excel Eclipse operating system Radiant Design software<li> <li>Good presentation skills for group training and sales support Must be a team player and have aboveaverage communication skills<li> <li>Skilled in troubleshooting hydronic applications<li> <li>Occasional overnight travel required<li> <ul><p><strong>Job Responsibilities<strong><p> <ul><li>Assist in hydronic market development through customer identification sales support customer training and development and sales team development<li> <li>Support Sales team and customers in system design application proposal generation and presentations<li> <li>Field Technical sales support by site walkthrough system analysis application analysis performance recommendations to meet customers requirements<li> <li>Train branch personnel within assigned territory<li> <li>Make recommendations for effective branch inventory stock levels new product offerings consolidation opportunities<li> <ul>
Organizational Development Specialist- Atlanta- Hybrid
Company: HD Supply
Location: Atlanta, GA
Posted Mar 11, 2024
<ul><li><strong>Responsible for supporting the design delivery and evaluation of programmatic organizational development initiatives across the enterprise Provide thought partnership and guidance to HR Business Partners HR and Business leaders regarding organizational development best practices organizational design theory leadership practices performance improvement change management associate listening and communications<strong><li> <li><strong>Solution oriented problemsolver<strong><li> <li><strong>Ability to provide consultative guidance to key partners and leaders<strong><li> <li><strong>Willingness to learn Organizational Design principles<strong><li> <ul><p><b>Job Summary<b> <p> <p>Responsible for partnering with OD Consultants to support the design delivery and evaluation of programmatic organizational development initiatives for specific business units Provide thought partnership and guidance to OD Consultants and HR business partners regarding training and organizational development best practices instructional design principles organizational design theory leadership practices performance improvement change management and communication <p> <p><b>Major Tasks Responsibilities and Key Accountabilities<b> <p> <ul><li>Drives organizational design and redesign work including conducting current state assessments creation of design principles and structural designs based on best practices and industry benchmarking providing guidance to internal partners on talent assessment and identification partnering on change management and communication planning and providing advisement and guidance during execution<li> <li>Partners with HR business partners to assess design and implement organizational effectiveness OE strategies and tools to ensure strong business focused programs that support and enhance the business<li> <li>Develops solutions tools and training necessary to deliver bestpractice leadership teambuilding initiatives associate listening initiatives and processes change management initiatives and other organizational development initiatives<li> <li>Ensures processes are streamlined efficient and meet business needs Supports implementation of business initiatives<li> <li>Procures necessary toolsresources to support overall service requirements Diagnoses potential organizational problem areas using talent analytics data and other sources of data input Makes recommendations on solutions and interventions based on analysis<li> <li>Partners with stakeholders to create project timelines and deadlines<li> <li>Develops and monitors project plans Prepares reports on project plans milestones metrics and budgets to track progress and effectiveness of all programs<li> <ul><p><b>Nature and Scope<b> <p> <ul><li>Demonstrates skill in data analysis techniques by resolving missingincomplete information and inconsistenciesanomalies in more complex researchdata<li> <li>Nature of work requires increasing independence receives guidance only on unusual complex problems or issues Work review typically involves periodic review of output by a supervisor andor direct customers of the process<li> <li>May provide general guidancedirection to or train junior level support or professional personnel<li> <ul><p><b>Work Environment<b> <p> <ul><li>Located in a comfortable indoor area Any unpleasant conditions would be infrequent and not objectionable<li> <li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about On rare occasions there may be a need to move or lift light articles<li> <li>Typically requires overnight travel less than 10 of the time<li> <ul><p><b>Education and Experience<b> <p> <ul><li>Typically requires BSBA in a related discipline Generally 25 years of experience in a related field OR MSMA and generally 24 years of experience in a related field Certification is required in some areas<li> <ul><p><b>Our Goals for Diversity Equity and Inclusion<b> <p> <p>We are committed to creating a culture that promotes equity respect and advocacy for every HD Supply associate We value the diversity of our people <p> <p><b>Equal Employment Opportunity<b> <p> <p>HD Supply is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>
National Accounts Manager (REMOTE)- USABlueBook
Company: HD Supply
Location: Remote
Posted Mar 10, 2024
<p>Must reside in the states specified above This position is only open to residents in the states specified above <p> <p><b>Job Specific Responsibilities and Preferred Qualifications <b> <p> <p>USABlueBook is the recognized source of products and technical support for professional water and wastewater operators As the company founded by utility operators for utility operators It is our goal to remain the industrys top technical and customer service leader USABlueBook wwwusabluebookcom is a division of HD Supply <p> <p>As a National Accounts Manager you will be taking over a book of business but also seeking new opportunities to grow the business with companies and that use water and create wastewater in the creation of their productssolutions <p> <p><b>Preferred Qualifications<b> <p> <ul><li>Bachelors degree in Chemistry Biology Chemical Engineering Business Administration or related field preferred<li> <li>Water wastewater experience preferred<li> <li>National or Corporate Account Management<li> <li>Strong background experience in sales management<li> <li>Sound industry and process knowledge<li> <li>Knowledge trained in Consultative Selling Skills<li> <ul><p><b>Job Summary<b> <p> <p>Build relationships and develop plans to increase sales and profitability for targeted national accounts and make purchasing decisions Drive sales by creating executing and communicating business plans to grow sales for the organization This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20 of the average work week If selected for this position the company will run a Motor Vehicle Record MVR report A requirement of this position is an acceptable MVR report <p> <p><b>Major Tasks Responsibilities and Key Accountabilities<b> <p> <ul><li>Develops and maintains business relationships Strategically plans customer visits to cultivate relationships perform presentations offer innovative programs and communicate plans<li> <li>Researches develops and acquires account opportunities Effectively communicates competitive strengths and develops strategy to acquire competitive business<li> <li>Develops and executes profitable business plans for managing existing and newly acquired accounts and implements those plans effectively<li> <li>Negotiates national contracts and rebate programs consistent with industry management goals<li> <li>Teams with individuals within sales and other key corporate personnel to communicate account plans pricing and offer assistance to drive sales<li> <li>Participates in local and national trade associations and conferences<li> <ul><p><b>Nature and Scope<b> <p> <ul><li>Identifies key barrierscore problems and applies problem solving skills in order to deal creatively with complex situations Troubleshoots and resolves complex problems Makes decisions under conditions of uncertainty sometimes with incomplete information that produce effective end results<li> <li>Independently performs assignments with instruction limited to the expected results Determines and develops an approach to solutions Receives technical guidance only on unusual or complex problems or issues<li> <li>May oversee the completion of projects and assignments including planning assigning monitoring and reviewing progress and accuracy of work evaluating results etc Contributes to employees professional development but does not have hiring or firing authority<li> <ul><p><b>Work Environment<b> <p> <ul><li>Located in a comfortable indoor area Any unpleasant conditions would be infrequent and not objectionable<li> <li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about On rare occasions there may be a need to move or lift light articles<li> <li>Typically requires overnight travel more than 50 of the time<li> <ul><p><b>Education and Experience<b> <p> <ul><li>Typically requires BSBA in a related discipline Generally 58 years of experience in a related field OR MSMA and generally 35 years of experience in a related field Certification is required in some areas<li> <ul><p><b>Our Goals for Diversity Equity and Inclusion<b> <p> <p>We are committed to creating a culture that promotes equity respect and advocacy for every HD Supply associate We value the diversity of our people <p> <p><b>Equal Employment Opportunity<b> <p> <p>HD Supply is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>
Customer Solutions Specialist
Company: Encompass Supply Chain Solutions
Location: Atlanta, GA
Posted Mar 10, 2024
<p><strong>Description<strong> <p> <p>Customer Solutions Specialist Remote <p> <p>See What Were All About <p> <p>Encompass is one of the countrys largest suppliers of parts to repair products throughout the home At our distribution centers located in Georgia Florida New York and Nevada we stock parts from 250+ worldleading brands like Whirlpool GE Samsung LG Sony Panasonic and Vizio <p> <p>We are proud of our long history in the aftermarket supply chain and the opportunity to serve our valued customers From our beginnings in 1953 as a parts supply house for television tubes and antennas we have grown to be an industry leader supporting all segments of the supply chain in multiple product categories representing worldleading manufacturer brands <p> <p>We have a friendly and engaging workplace atmosphere that revolves around teamwork and adaptability You wont experience the typical office life here we work hard and play hard and sometimes dance too To us each one of our team members is a VIP and we treat them as such <p> <p>If youre ready to roll up your sleeves go above and beyond and put your ambition to work all while having some fun lets chat Apply Today <p> <p>Perks <p> <ul><li>The Encompass Family check out Who We Are to become a part of it<li> <li>Team member appreciation events and recognition programs<li> <li>Volunteer opportunities<li> <li>Casual dress code<li> <ul><ul><li>All the traditional benefits like health insurance life short and longterm disability we care about your wellbeing<li> <li>401k401k match and paid time away wed love you to stay with us forever<li> <li>Discounts on all our merchandise plus a variety of other cool special deals with area businesses<li> <li>Remote work schedule Monday Friday 930 am 600 pm<li> <ul><p>The Job at a Glance <p> <p>As a Customer Solutions Specialist you will deliver the best possible experience for our customers Serving as the friendly voice and trusted resource of Encompass you will be in constant communication with customers and supporting them throughout the entire ordering process If you thrive at building strong relationships with customers by displaying high energy have great attention to detail and have a passion to go above and beyond We want to meet you <p> <p>A Typical Day <p> <ul><li>Proactively respond to productservice inquiries via telephone email or fax <li> <li>Accurately place and process orders per Customer Service Representative guidelines <li> <ul><ul><li>Recognize and act on the opportunity to up sell additional products and services to customers <li> <li>Followup on outbound calls assigned cases and quotes in a timely manner <li> <li>Follow up on all open quotes and unresolved customer inquiries <li> <li>Properly and accurately documenting all calls<li> <ul><p>To Land This Opportunity <p> <ul><li>You have great communication skills amp youre proficient in English verbal and written<li> <ul><ul><li>You get excited about taking a high volume of indepth calls while maintaining a friendly and helpful demeanor in troubleshooting<li> <li>You build strong customer relationships and develop loyal customers by understanding customer needs<li> <li>You thrive working independently and efficiently in meeting all deadlines<li> <li>You exemplify all company policies and procedures<li> <li>You know MS Office Word and Excel you may not be a master but youre on your way<li> <ul><ul><li>You have a High School Diploma andor combination of customer service experience As well as a typing speed that averages 40 wpm<li> <ul><p>Encompass Supply Chain Solutions Inc welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race religion color national origin sex age sexual orientation gender identity disability or protected veteran status<p>
Sr Analyst Supply Chain Systems
Company: HD Supply
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b>Job Summary<b> <p> <p>Responsible for using a variety of methods and tools to contribute to the planning design and implementation of new or updated supply planning processes execution and reporting systems Provide timely consistent relevant and actionable data analyses in support of key supply chain initiatives Support multiple short and long term projects <p> <p><b>Major Tasks Responsibilities and Key Accountabilities<b> <p> <ul><li>Crafts develops and executes daytoday inventory analytics with respect to fulfillment replenishment inventory on hand transfer activity aged inventory reduction forecasting and forecast accuracy<li> <li>Performs exploratory data analysis generates and tests working hypotheses and uncovers important trends and relationships<li> <li>Performs data management through a combination of data mining data modeling data analysis andor problem analysis while executing daytoday processes related to area of responsibility<li> <li>Participates in all stages of frontend and backend web application development including but not limited to coding testing installation and documentation<li> <li>Documents business requirements functional and system design processes and procedures<li> <li>Creates analyzes and publishes reporting to drive crossfunctional business insights<li> <li>Develops and maintains business tools and solutions to drive continuous improvement<li> <ul><p><b>Nature and Scope<b> <p> <ul><li>Identifies key barrierscore problems and applies problem solving skills in order to deal creatively with complex situations Troubleshoots and resolves complex problems Makes decisions under conditions of uncertainty sometimes with incomplete information that produce effective end results<li> <li>Independently performs assignments with instruction limited to the expected results Determines and develops an approach to solutions Receives technical guidance only on unusual or complex problems or issues<li> <li>May oversee the completion of projects and assignments including planning assigning monitoring and reviewing progress and accuracy of work evaluating results etc Contributes to employees professional development but does not have hiring or firing authority<li> <ul><p><b>Work Environment<b> <p> <ul><li>Located in a comfortable indoor area Any unpleasant conditions would be infrequent and not objectionable<li> <li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about On rare occasions there may be a need to move or lift light articles<li> <li>Typically requires overnight travel 20 to 50 of the time<li> <ul><p><b>Education and Experience<b> <p> <ul><li>Typically requires BSBA in a related discipline Generally 58 years of experience in a related field OR MSMA and generally 35 years of experience in a related field Certification is required in some areas<li> <ul><p><b>Our Goals for Diversity Equity and Inclusion<b> <p> <p>We are committed to creating a culture that promotes equity respect and advocacy for every HD Supply associate We value the diversity of our people <p> <p><b>Equal Employment Opportunity<b> <p> <p>HD Supply is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>