Jobs at Favor Delivery
1,061,799 open positions
Program Manager, Operations
Company: Favor Delivery
Location: Austin, TX
Posted May 04, 2024
<p>Favor is looking for a Program Manager for our Operations team to support HEB home delivery operations out of our Austin headquarters Our Operations team delivers service excellence across our 3sided marketplaceRunners thats what we call Favor delivery drivers merchants restaurants and stores and customersand regularly pilots and implements new processes and programs We are seeking an experienced Program Manager to report to the Director of Operations Continuous Improvement and manage complex external and internal projects In particular you will be focused on increasing capacity for the HEB home delivery business line through the development and implementation of new products and services in close collaboration with the Product Technology and HEB teams <p> <p><b>What Youll Do<b> <p><ul><li>Manage multiple concurrent and complex projects based on the evolving needs of the business<li> <li>Establish and execute gotomarket strategies for new products and services<li> <li>Plan and facilitate effective process improvement and change management initiatives across Favor and HEB eStore teams<li> <li>Partner closely with Favor and HEB eStore leaders to understand key areas of opportunity and develop the scope deliverables required resources work plan budget and timing for new initiatives<li> <li>Collaborate across the Operations teams Quality Onboarding Pay and Support to identify opportunities for continuous improvement drive performance enhancements conduct analysis and communicate to relevant stakeholders<li> <li>Create and manage project plans with clearly defined deliverables and resources and organize work streams allocate resources consider dependencies track and communicate progress and proactively identify obstacles<li> <li>Collect input from relevant stakeholders and leaders to ensure alignment across teams on goals plans deliverables and deadlines<li> <li>Work with business owners to ensure all risks issues and dependencies are clearly identified mitigated and consistently monitored to ensure successful outcomes<li> <li>Own agendas and action items for informative strategic planning meetings to provide clear measurement of progress analytics team alignment and effective reporting<li> <li>Build and scale programs that drive strategic priorities from ideation to implementation primarily through strong program management principles <li> <li>In partnership with business owners continually monitor the effectiveness of initiatives and programs to ensure information sharing and decision making processes are as efficient as possible<li> <li>Manage budget usage and performance of platforms and vendors needed to accomplish tasks and be accountable for delivering against established business goalsobjectives<li> <li>Travel locally in Texas up to 50 of the time as needed<li> <ul><p><b>Skills You Have<b> <p><ul><li>A bachelors degree in business or equivalent relevant work experience<li> <li>5+ years of program management andor operations management consulting experience particularly in groceryretail delivery or gig economy industries<li> <li>Demonstrated experience creating and driving programs to deliver exceptional experiences to customers and constituents<li> <li>Strong attention to detail and the ability to navigate complex challenging problems and find creative solutions<li> <li>Ability to build strong working relationships and rapport across all levels of the organization<li> <li>Proficient in Microsoft Office suite Google Suite Slack Jira or similar and project management software<li> <li>A datadriven mindset and the ability to maintain a high degree of confidentiality<li> <li>Strong time management and organizational skills with the ability to manage competing priorities and meet deadlines<li> <li>Project Management Professional PMP certification is a plus<li> <ul><p><b>Who You Are<b> <p><ul><li>You are a processoriented empathic leader<li> <li>You have strong analytical skills needed to track report and provide insights on daily weekly and monthly metrics<li> <li>You are a decisive and clear communicator<li> <li>You are an accountable selfstarter who thrives in an environment with shifting priorities<li> <li>You are excited to support the growth of a dynamic growing team<li> <li>You are intimately familiar with project management software and principles <li> <ul>
CRM Specialist
Company: Delivery Hero
Location: Other US Location
Posted May 17, 2024
PedidosYa, a leading technology company in delivery and quick commerce across 15 Latin American countries, is seeking an analyst for data analysis, budget management, and campaign creation. The role involves CRM actions, data maintenance, automated campaign frameworks, A/B testing, and collaboration with various teams. The ideal candidate should have a marketing, economics, statistics, or engineering background, proficiency in Excel and SQL, and English skills. The company values dynamism, adaptability, and creativity, offering a diverse and inclusive work environment with growth opportunities.
Merchant Marketing Manager
Company: Favor Delivery
Location: Austin, TX
Posted May 17, 2024
The Merchant Marketing Manager is a crucial role responsible for aligning and enhancing the productivity of Sales and Marketing teams. They develop strategies to optimize collaboration, drive alignment, and maximize effectiveness. Key responsibilities include enabling the Sales team with marketing materials, partnering with various teams to create marketing campaign playbooks, and analyzing campaign performance metrics. The ideal candidate should have a marketing degree or equivalent experience, 4+ years of marketing experience, and strong skills in campaign planning, execution, and reporting. They should be meticulous, data-driven, creative, and capable of working in a fast-paced environment.
Manager, Support
Company: Favor Delivery
Location: Austin, TX
Posted May 09, 2024
Favor is seeking a Support Manager to lead a team of Team Leads, ensuring high-quality customer and Runner support. The role involves driving team performance, coaching, and improving operations. The ideal candidate should have a relevant degree, 6+ years of customer support experience, and 3+ years of leadership experience. Favor offers competitive benefits, unlimited PTO, learning opportunities, and a supportive, diverse community.
Staff iOS Engineer
Company: Favor Delivery
Location: Austin, TX
Posted May 09, 2024
Favor is a high-growth startup that values simplicity, collaboration, and clean code. The company is looking for a Staff iOS Engineer to join its team, who will be responsible for developing and maintaining native iOS applications. The ideal candidate will have 8+ years of software engineering experience, a relevant degree, and expertise in coding patterns, data structures, and algorithms.
Senior Consultant (PMO Specialist) - Nigeria
Company: Delivery Associates
Location: Other US Location
Posted May 03, 2024
<p><strong>Senior Consultant PMO Specialist Nigeria<strong><p> <p><br ><p><p><strong>Overview<strong><p> <p>Work with governments and impact organizations engaging senior leaders in the public sector in Nigeria to address their most complex challenges to improve outcomes for citizens Your role involves project delivery building capacity for delivering priority initiatives and contributing to datadriven decisionmaking<p> <p><br ><p><p><strong>Job Description<strong><p> <p>As a PMO Specialist you will support the delivery of prioritized interventions that would improve the lives and livelihood of Nigerians You will be embedded and work closely with stakeholders across the entire implementation chain including senior government officials implementing partners private sector players across the federal state and local governments Working in this role will require a sharp focus on delivering tangible results by monitoring progress and rapidly solving problems as they arise This is a contractor role being offered as a 2year fixed term engagement in Abuja Nigeria There may be an opportunity for the contract to be extended after the initial 2year period depending on performance of the PMO Associate and prevailing business needs and an opportunity to transition to a full time role within Delivery Associates<p> <p><br ><p><p><strong>Key Responsibilities<strong><p> <ul><li>Build and maintain relationships with stakeholders responsible for the implementation of the prioritized interventions<li> <li>Lead the planning scheduling and tracking of progress against deliverables and milestones for prioritized interventions <li> <li>Provide datainformed insights and recommendations to accelerate implementation of the interventions<li> <li>Lead the capacity building efforts and engagements with stakeholders that the PMO works closely with<li> <li>Plan and execute stakeholder engagements ensuring the smooth flow of routine meetings<li> <li>Produce reports that detail project status risks and other critical metrics that feed into key routines such as monthly progress notes etc<li> <li>Identify potential project risks analyze their impact and develop mitigation strategies<li> <li>Foster a culture of learning collaboration and continuous improvement<li> <li>Other related responsibilities as may be advised by the PMO Lead<li> <ul><p><br ><p><p><strong>Skill sets<strong><p> <p>We work closely in diverse global teams leaning on each others strengths We dont expect any one person to do all these things perfectly Our teams are made up of people who can<p> <p><br ><p><ul><li><strong>Build relationships<strong> Earn trust and influence among diverse stakeholders especially in the public sector or nonprofit world<li> <li><strong>Facilitate and coach<strong> Run effective meetings and workshops that drive towards problem solving and consensus<li> <ul><ul><li><strong>Analyze data and visualize<strong> Collect manage and analyze raw data to extract actionable insights and recommendations and visualize it for decision making<li> <li><strong>Model data to identify patterns and forecast future trends<strong> Utilize advanced analytical techniques and tools to reveal relationships within datasets enabling prediction of outcomes and informed decisionmaking<li> <li><strong>Write and communicate clearly<strong> Turn complex problems or insights into clear memos and wellstructured slides speak clearly and concisely in remote and inperson settings Be able to simplify complexity translating technical language into digestible narratives that enable great decision making of different audiences <li> <li><strong>Prioritize and manage projects<strong> Bring clear structure and planning to daytoday work and communication<li> <li><strong>Solve problems<strong> Break down problems and identify root causes before developing hypotheses and solutions<li> <li><strong>Stay focused<strong> Navigate complexity especially in policy and program implementation consistently steering large coalitions back to a singleminded focus on priority outcomes<li> <ul><p><br ><p><p><strong>Mindsets <strong><p> <p>We work well with people who are<p> <ul><li><strong>Adaptable<strong> Public sector work is dynamic Our people are too<li> <li><strong>Analytical<strong> We identify dissect and solve complex problems<li> <li><strong>Accountable<strong> We work collaboratively but selfsufficiently oversight is often minimal<li> <li><strong>Driven<strong> Our work is important so its important we do it well<li> <li><strong>Curious<strong> We never stop learning from our clients colleagues and partners<li> <li><strong>Collaborative<strong> We are flexible thoughtful and team players<li> <li><strong>Inclusive<strong> We embrace all voices and backgrounds it enriches our work<li> <li><strong>Resilient<strong> We deliver results that are typically difficult to achieve We stay on track and do not give up <li> <ul><p><br ><p><p><strong>Required SkillsExperience<strong><p> <ul><li>Masters degree or advanced undergraduate degree in public policy public administration business administration or related fields<li> <li>46 years of full time experience with a successful record in top consulting firms governments or international organizations<li> <li>Prior experience in a clientfacing role in public sector contexts<li> <li>Strong proficiency in data analysis is required<li> <li>Strong proficiency in project implementation and experience in delivery are required<li> <li>Courses of study andor experience in agriculturerelated fields are also highly preferable<li> <li>Must have businesslevel proficiency in English <li> <li>Ability to travel to states across Nigeria approximately 2030 of travel time is required<li> <li>Candidates must be living in Abuja or willing to relocate to Abuja for the duration of this contract<li> <ul><p><br ><p><p><strong>What we offer<strong><p> <ul><li>Exposure to senior leaders in government nonprofits NGOs and other social impact organizations<li> <li>Opportunity to be part of a growing organization working on transformative projects around the world<li> <li>Competitive compensation capacity building and skills development in deliverology and exposure and access to a global talent pool of delivery specialists<li> <ul><p><br ><p><p><strong>About Delivery Associates<strong><p> <p>We help governments foundations and social impact organizations all over the world turn big ideas campaign promises and ambitious goals into everyday reality for the people they serve With over ten years of experience and expert staff guiding our work Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East We approach every problem with a strong bias towards implementation an open mind to possibilities empathy for governments and residents and a strong values system We are always asking ourselves our partners and our clients What would it take to make change happen<p> <p><br ><p><p>To learn more about Delivery Associates please visit deliveryassociatescomourwork or contact our talent team at talentdeliveryassociatescom for more information on opportunities to join our team<p>
Sr. Product Marketing Manager
Company: Favor Delivery
Location: Austin, TX
Posted May 18, 2024
Favor Product team is seeking a Sr. Product Marketing Manager to establish product vision and strategy. The role involves developing product positioning, planning marketing strategies for new launches, driving engagement among stakeholders, collaborating with research and brand strategy teams, and evaluating product effectiveness. The ideal candidate should have 5+ years of product marketing experience, proven track record in creating effective programs, and strong leadership skills. The role is hybrid, offering competitive benefits, unlimited PTO, learning opportunities, and a supportive community.
Acquisition Senior Manager
Company: Delivery Hero
Location: Other US Location
Posted May 17, 2024
PedidosYa is a technology company that simplifies daily life through its passion for technology. They are looking for an Acquisition Senior Manager to join their Regional Sales team, with a focus on long-term strategy and team leadership.
Director, E-commerce Merchandising
Company: Favor Delivery
Location: Austin, TX
Posted May 15, 2024
The Director of E-Commerce Merchandising will develop and drive the strategy of the Merchandising team to improve customer conversion and retention. This role involves utilizing ecommerce trends, data, and algorithmic recommendations to drive revenue growth and enhance the customer experience. The position requires leading a team of merchandising professionals, fostering a collaborative work environment, and staying current on industry trends. The ideal candidate has a bachelor's degree in business administration or related field, a master's degree is preferred, and at least 10 years of ecommerce merchandising experience with 4 years in a leadership role.
Integrated Marketing Manager, H-E-B and B2B
Company: Favor Delivery
Location: Austin, TX
Posted May 13, 2024
The role of an Integrated Marketing Manager at Favor involves being the primary point of contact for H-E-B and B2B channels, managing multi-channel campaigns, and ensuring alignment with brand and content strategy. The individual will collaborate with various teams, including Brand Strategy, Business Analytics, and Merchant Channel Leads, to develop positioning and messaging, monitor marketing objectives, and drive demand generation. The role requires a bachelor's degree in marketing, 4+ years of cross-functional marketing experience, and strong skills in data analysis, communication, and time management.
Sr. Business Intelligence Analyst
Company: Favor Delivery
Location: Austin, TX
Posted Apr 29, 2024
Favor is seeking a Senior Business Intelligence Analyst to join their Business Analytics team in Austin, Texas. The role involves working with cross-functional teams to develop data solutions, overseeing the end-to-end business intelligence process, and defining key performance indicators. The ideal candidate should have a degree in data science or analytics, 6+ years of experience in data analysis, and proficiency in SQL, Python, R, Tableau, and Looker. They should also possess strong communication, project management, and stakeholder management skills. Favor offers a hybrid work environment, comprehensive benefits, unlimited PTO, learning and development opportunities, and a strong focus on diversity, equity, and inclusion.
Project Manager - Los Angeles County Equitable Outcomes Team
Company: Delivery Associates
Location: Remote
Posted May 01, 2024
<p><strong>Los Angeles County Equitable Outcomes Team Impact Manager <strong><p> <p><strong>Job Description<strong><p> <p><span>As the Impact Manager for the Equitable Outcomes Team EOT the individual will serve as the point person for driving progress and accelerating the impact of a top equity priority for the County of Los Angeles government and its residents The Impact Manager will serve as LA Countys expert in strategy implementation and equity by creating systems approaches and solutions to enable better service delivery and coordination across government agencies This individual will bring a rigorous approach to prioritization a laser focus on outcomes a commitment to community engagement and knowledge sharing and a strong desire to help a local government improve a highly visible and impactful service The Priority Manager will also be experienced in project management with a track record of overseeing large complex initiatives involving multiple stakeholders and many moving parts <span><span>They will also be responsible for driving a community engagement strategy that puts residents particularly those from underserved backgrounds at the center of this program ensuring it reaches those most in need<span><span> <span><p> <p><br ><p><p><strong>About the Equitable Outcomes Team<strong><p> <p><span>In July 2022 the County of Los Angeles began deploying a new <span><span>Alternative Crisis Response <span><span>ACR program a mental and behavioral health crisis responder program led by the LA County Department of Mental Health The goal of ACR is to ensure individuals experiencing a mental health crisis in LA County are treated quickly effectively and with empathy at the right level of care by the mental health care system so that they can remain in their community The program is also responsible for implementing the 988 line a mentalhealth focused crisis response alternative to 911 for the most populous county in the United States <span><p> <p><span>The EOT will serve as an internal hub of inhouse strategy and implementation experts that will support the countys existing ACR team to implement a highly complex and impactful initiative serving more than 10 million residents This EOT teams responsibilities will also heavily focus on community engagement working with key leaders and organizations to establish broader community awareness and buyin for the program<span><span> The mandate of the EOT will be to broadly support implementation specific areas of responsibility may include<span><p> <ul><li><span>Supporting the county to define success for the programs implementation and a roadmap for how to achieve the outcome<span><li> <li><span>Leading coordination across government agencies and influencing them to solve problems unblock challenges and ensure continued progress towards the outcome<span><li> <li><span>Supporting measurement monitoring and reporting of progress towards this outcome<span><li> <li><span>Ensuring the right community leaders and organizations are informed involved and engaged to build public support for and use of the program<span><li> <li><span>Building capacity for delivery across the government including in such areas as use of data and evidence planning performance management and communications<span><li> <li><span>Developing communications materials and liaising with leadership for the county and relevant other local jurisdictions including but not limited to the Chief Executive the Director of the Department of Mental Health and various collaborating agency leads<span><li> <ul><p><span>The <span><span>county is partnering with a philanthropic partner who will fund a yearlong pilot of the EOT The pilot will run from approximately January 2023 December 2023 and this role will be for a fixed term for the same period<span><p> <p><span>To support the EOTs success <span><span>Delivery Associates<span><span> DA will provide regular technical assistance to the Head and their team to onboard train establish operations and make progress during this year DA will support and partner with the team through regular oneonone coaching with global experts in delivery and access to bespoke resources and tools to meet the needs of this leadership role and the wider team <span><p> <p><br ><p><p><strong>Skill sets<strong><p> <p><span>Core skill sets this individual will bring includes<span><p> <ul><li><strong>Delivery of outcomes<strong><span> An ability to lead and drive day to day work on multiple workstreams working horizontally across government to ensure that all implementing stakeholders have the knowledge resources and capacity required to make progress in implementation<span><li> <ul><ul><li><strong>Project management and oversight<strong><span> Exceptional track record of project management and oversight for large complex initiatives with multiple stakeholders and moving pieces<span><li> <ul><ul><li><strong>Community engagement<strong><span> Experience conducting community outreach building awareness for educational campaigns or activities and building buyin with the public for policies or programs<span><li> <ul><ul><li><strong>Relationship building and communication<strong><span> Demonstrated experience working closely with senior government officials and other key stakeholders to build strong delivery relationships communicate progress and ensure knowledge sharing and coordination across multiple stakeholders<span><li> <li><strong>Prioritization and problem solving<strong><span> A focus on producing results for residents aligned with the highest priority utilizing a variety of tools and resources to creatively solve problems<span><li> <li><strong>Data translation<strong><span> Ability to interpret and use data to assess performance and identify actionable insights to drive progress<span><li> <li><strong>Operational excellence<strong><span> Strong track record of building and maintaining an effective administrative and project management system to support all operations including work plans and performance management tools<span><li> <ul><p><br ><p><p><strong>Mindset<strong><p> <p><span>The individual will bring core mindsets essential to success in DAs work and for this project<span><p> <ul><li><strong>Adaptable<strong><span> Public sector work is dynamic Our people are too<span><li> <li><strong>Analytical <strong><span>We identify dissect and solve complex problems<span><li> <li><strong>Accountable<strong><span> We work collaboratively but selfsufficiently oversight is often minimal<span><li> <li><strong>Driven <strong><span>Our work is important so its important we do it well<span><li> <li><strong>Curious <strong><span>We never stop learning from our colleagues and partners<span><li> <li><strong>Compassionate<strong><span> We care for our colleagues and the people we serve<span><li> <ul><p><br ><p><p><strong>Requirements<strong><p> <ul><li><span>Bachelors required Masters degree preferred<span><li> <li><span>Minimum of 7 years total relevant experience 2 or more of which is preferred to be in a management position<span><li> <li><span>Experience working in or working in partnership with local government <span><li> <li><span>Experience working with data and evidence to inform and improve policy or programming<span><li> <li><span>Experience working in community engagement or a background in human centered design desirable<span><li> <li><span>Individuals with prior experience working on or with community justice crisis response behavioral health or equity issues andor candidates with lived experience related to these issues or LA County preferred<span><li> <li><span>Experience working on large scale projects that required building relationships and influencing stakeholders across multiple government agencies and interested parties highly valued<span><li> <li><span>Must be based in and have work authorization in the United States<span><li> <ul><ul><li><span>Must be willing to be based in LA County or within commutable distance for the term of employment which will be based in the LA County area<span><li> <li><span>Selected candidate must be willing to undergo a background check and live scan by LA County<span><li> <li><span>We are most interested in finding the best candidate for the job and that candidate may come from a less traditional background DA may consider an equivalent combination of knowledge skills education and experience to meet minimum qualifications If you are interested in applying we encourage you to think broadly about your background and skill set for this role<span><li> <ul><p><br ><p><p><strong>What we offer<strong><p> <ul><li><span>High profile challenging and stimulating role with the opportunity to shape the future of how local government creates impact in LA County<span><li> <li><span>Opportunity to make progress on a top county priority and create tangible measurable change for LA County residents in a years time<span><li> <li><span>Opportunity to learn from and be part of the international DA experts working on similar transformative projects globally<span><li> <li><span>Opportunity to build connections with organizations and governments doing similar work and focusing on similar outcomes locally and globally<span><li> <ul>