Jobs at Freenome
51,591 open positions
Helpdesk Specialist (Contractor)
Company: Freenome
Location: Peninsula
Posted Sep 19, 2023
Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)LI-Onsite Kandji, Jamf)Good understanding of computer systems, mobile devices and other tech productsStrong remote troubleshooting skillsExperience onboarding and offboarding users in an enterprise environmentExcellent communication and customer service skillsExperience in creating/updating documentation on processes and solutionsExperience provisioning application licensing for end-usersNice to haves:Experience in writing executable scripts for macOS is a plusExperience in supporting Zoom Conference RoomsAdministrative support on Slack, Atlassian, Asana, 1password, Office 365, etc.Experience using Freshservice ticketing systemCreating automated workflowsAdditional information:Contractors may be hired through a third-party provider and will be considered contingent workers. As part of this role, you will use your IT expertise and tenacity when diagnosing complex customer issues with computer systems, networks, hardware or software. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. Founded in 2014, Freenome has ~500 employees and more than $1.1B in funding from key investors, such as the American Cancer Society, Andreessen Horowitz, Anthem Blue Cross, Bain Capital, Colorectal Cancer Alliance, DCVC, Fidelity, Google Ventures, Kaiser Permanente, Novartis, Perceptive Advisors, RA Capital, Roche, Sands Capital, T. Rowe Price, and Verily. At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. We invite you to check out our career page @ https://careers.freenome.com/ for additional company information. Freenome is proud to be an equal opportunity employer and we value diversity. The working hours for this role are Monday-Friday on-site from 11:00 AM - 7:00 PM PST.What you’ll do:Serve as the first point of contact for customers seeking technical assistance over the phone, slack, helpdesk tickets or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsCreate step-by-step training material and documentation with screenshots for clients and colleaguesCollaborate with other service department to create and maintain best onboarding experienceWork through the problem-solving process with customers, empowering them to do the same in the futureProactive on identifying and reporting potential problems before an incident is reportedResolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), conference room systems and other systemsDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in ticketing systemFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresProvide ideas, suggestions, and helpful questions to team meetingsMust haves:3+ years of experience as a Help Desk Specialist or related IT Customer Support roleExperience with Mac and Windows platformsExperience with Google Workspace (G Suite)Experience with Mobile Device Management (MDM) tools (e.g. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count. If so, Freenome is looking for an experienced Help Desk Specialist to join their dynamic Information Technology Team! Don't miss out on joining us at Freenome where we're revolutionizing early cancer detection through advanced technology products and services. This will be a 4-6 month contract assignment. This is why Freenome is building the clinical, economic, and operational evidence to drive cancer screening and save lives.
Senior Manager, Facilities
Company: Freenome
Location: Peninsula
Posted Aug 29, 2023
Freenome, a high-growth biotech company founded in 2014, is seeking an experienced Senior Facilities Manager to support its rapidly growing operations. The company aims to impact patients by empowering everyone to prevent, detect, and treat their disease. The Senior Facilities Manager will be responsible for maintaining and scaling facilities, managing maintenance, repairs, and improvements, and overseeing strategy for daily operations. The role requires a Bachelor's Degree or equivalent experience in a regulated environment, strong project management skills, and knowledge of GMP facility systems.
Helpdesk Specialist (Contractor)
Company: Freenome
Location: Peninsula
Posted Aug 24, 2023
Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)LI-Onsite Kandji, Jamf)Good understanding of computer systems, mobile devices and other tech productsStrong remote troubleshooting skillsExperience onboarding and offboarding users in an enterprise environmentExcellent communication and customer service skillsExperience in creating/updating documentation on processes and solutionsExperience provisioning application licensing for end-usersNice to haves:Experience in writing executable scripts for macOS is a plusExperience in supporting Zoom Conference RoomsAdministrative support on Slack, Atlassian, Asana, 1password, Office 365, etc.Experience using Freshservice ticketing systemCreating automated workflowsAdditional information:Contractors may be hired through a third-party provider and will be considered contingent workers. As part of this role, you will use your IT expertise and tenacity when diagnosing complex customer issues with computer systems, networks, hardware or software. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. Founded in 2014, Freenome has ~500 employees and more than $1.1B in funding from key investors, such as the American Cancer Society, Andreessen Horowitz, Anthem Blue Cross, Bain Capital, Colorectal Cancer Alliance, DCVC, Fidelity, Google Ventures, Kaiser Permanente, Novartis, Perceptive Advisors, RA Capital, Roche, Sands Capital, T. Rowe Price, and Verily. At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. We invite you to check out our career page @ https://careers.freenome.com/ for additional company information. Freenome is proud to be an equal opportunity employer and we value diversity. Don't miss out on joining us at Freenome where we're revolutionizing early cancer detection through advanced technology products and services. This will be a 4-6 month contract assignment.What you’ll do:Serve as the first point of contact for customers seeking technical assistance over the phone, slack, helpdesk tickets or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsCreate step-by-step training material and documentation with screenshots for clients and colleaguesCollaborate with other service department to create and maintain best onboarding experienceWork through the problem-solving process with customers, empowering them to do the same in the futureProactive on identifying and reporting potential problems before an incident is reportedResolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), conference room systems and other systemsDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in ticketing systemFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresProvide ideas, suggestions, and helpful questions to team meetingsMust haves:3+ years of experience as a Help Desk Specialist or related IT Customer Support roleExperience with Mac and Windows platformsExperience with Google Workspace (G Suite)Experience with Mobile Device Management (MDM) tools (e.g. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count. If so, Freenome is looking for an experienced Help Desk Specialist to join their dynamic Information Technology Team! This is why Freenome is building the clinical, economic, and operational evidence to drive cancer screening and save lives. To do this, Freenome uses a multiomics platform that combines tumor and non-tumor signals with machine learning to find cancer in its earliest, most-treatable stages. Cancer is relentless.
Process Engineer III
Company: Freenome
Location: Peninsula
Posted Aug 19, 2023
Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. They use a multiomics platform that combines tumor and non-tumor signals with machine learning to find cancer in its earliest, most-treatable stages. The company has a strong team, significant funding, and a clear mission to impact patients by empowering everyone to prevent, detect, and treat their disease. They are seeking a Process Engineer to support the clinical lab and contribute to the development and optimization of manufacturing/QC/Clinical Operations.
Technical Product Manager III, SLIMS
Company: Freenome
Location: Peninsula
Posted Aug 17, 2023
Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)LI- Hybrid Comprehensive knowledge in, including but not limited to, lab systems/flows, lab automation integration, design planning (i.e. You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. user acceptance testing, validation, verification), risk analysis and agile/scrum methodologies are required in order to achieve your objectives. We invite you to check out our career page @ https://careers.freenome.com/ for additional company information. Freenome is proud to be an equal-opportunity employer, and we value diversity. In this role, you will capture lab software requirements with input from Lab Operations, Research and Clinical Development stakeholders. Freenomers bring their diverse experience, expertise, and personal perspective to solve problems and push to achieve what’s possible, one breakthrough at a time.About this opportunity:The Technical Product Manager III role will work closely with Product Analysts, Engineering, and Project Managers to plan, develop, test and support lab software at Freenome. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. Founded in 2014, Freenome has ~500 employees and more than $1.1B in funding from key investors, such as the American Cancer Society, Andreessen Horowitz, Anthem Blue Cross, Bain Capital, Colorectal Cancer Alliance, DCVC, Fidelity, Google Ventures, Kaiser Permanente, Novartis, Perceptive Advisors, RA Capital, Roche, Sands Capital, T. Rowe Price, and Verily. At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. Your efforts will address the needs of our business by ensuring a stable, effective and efficient lab software system necessary for CRC screening. What you’ll do:Manage development processes, systems and software infrastructure necessary for sample processing at scale: Define and ship new internal software systems to increase productivity and integrityImprove existing software tools for laboratory and operations teamsLead projects at a cross-functional level including laboratory workflows as well as upstream and downstream integrationsCreate product requirement documents (PRDs) and tangible roadmaps for engineering teams through Agile Track and drive development and ensure fulfillment of requirements using issue tracking system (e.g., Jira)Facilitate productive interactions between users and engineers to ensure needs are understood and metMust haves:BS in a scientific or related technical field, an understanding of molecular biology 5+ years of experience in a software development environment, ideally within biotechnology or laboratory spaceDeep knowledge and experience with shipping backend software systems and infrastructure (concept through execution) Direct experience with laboratory operationsDirect experience working with off the shelf LIMS systems such as SLIMS, as well as in-house LIMS systemExperience leading software development efforts to meet regulated market standards (e.g., FDA, CAP/CLIA, ISO or CE-mark)Experienced expert at identification and prioritization of software features Demonstrated track record of excelling in a process driven functionDemonstration of measurably improving organizational success and processesDemonstration of leading complex trade-off decisions between functionsDemonstration of scaling or navigating a new area to become an expertNice to haves:Certification or formal training in software development with experience using resource management tools (agile and scrum certifications)Deep knowledge in data science/machine learning software and toolsBenefits and additional information:The US target range of our base salary for new hires is $115,000 - $175,000.
Senior Director, Digital Products
Company: Freenome
Location: Peninsula
Posted Sep 09, 2023
Freenome is a high-growth biotech company developing cancer detection tests using a multiomics platform and machine learning. The company aims to impact patients by empowering them to prevent, detect, and treat their disease. The Senior Director, Digital Products role leads a cross-functional team to execute Freenome's digital product strategy, focusing on early cancer detection products. The role involves developing and maintaining a digital product partnership strategy, identifying target industry segments, and establishing long-term data partnerships with health systems and payers.
Staff Software Engineer, Infrastructure (Remote)
Company: Freenome
Location: Peninsula
Posted Oct 13, 2023
Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)LI-Remote in computer science or a related technical field, or comparable experienceExperience in analyzing and troubleshooting distributed systemsSoftware design and development expertise, especially in PythonPractical knowledge of Linux internalsA systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and driveNice to haves:Machine learning and data science tools, such as TensorFlow, PyTorch, Jupyter, or KubeflowSystems programming languages such as Go, Rust, or modern C++Kubernetes, including tools such as Helm or FluxDocker and Linux containersProduction deployment automation tools, such as Terraform or AnsibleLarge-scale and/or high-performance storage systems, such as PostgreSQL, MySQL, Redis, HBase, Spanner, or CassandraMicroservices, service meshes, or distributed tracingSecurity, encryption, and certificate managementNetworking, firewalls, load balancers, and HTTP internalsMonitoring, alerting, logging, and tracing tools, such as Prometheus, fluentd, or JaegerData pipelines, such as Kafka, Spark, Airflow, Argo, Beam, or FlinkGoogle Cloud Platform experienceExperience with software in a regulated environmentGenomics or bioinformatics background Benefits and additional information:The US target range of our base salary for new hires is $183,000 - $280,000. You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ https://careers.freenome.com/ for additional company information. Freenome is proud to be an equal-opportunity employer, and we value diversity. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. Founded in 2014, Freenome has ~500 employees and more than $1.1B in funding from key investors, such as the American Cancer Society, Andreessen Horowitz, Anthem Blue Cross, Bain Capital, Colorectal Cancer Alliance, DCVC, Fidelity, Google Ventures, Kaiser Permanente, Novartis, Perceptive Advisors, RA Capital, Roche, Sands Capital, T. Rowe Price, and Verily. At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. A “Freenomer” is a determined, mission-driven, results-oriented employee fueled by the opportunity to change the landscape of cancer and make a positive impact on patients’ lives. Freenomers bring their diverse experience, expertise, and personal perspective to solve problems and push to achieve what’s possible, one breakthrough at a time.About this opportunity:Freenome is looking for an experienced infrastructure engineer to help build a cloud-native machine learning platform for the world’s largest multi-analyte cancer genomics dataset. As an engineering-forward biotech company, we apply modern engineering practices to build reliable, maintainable, scalable, and secure production systems for our clinical lab and Computational and Molecular Research Scientists. Our infrastructure team is a small group where you will help set the culture and build the systems that allow us to move fast without breaking things. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count. Become a FreenomerDo you have what it takes to be a Freenomer? or M.S. This is why Freenome is building the clinical, economic, and operational evidence to drive cancer screening and save lives.
Senior Software Engineer II, Backend (Remote)
Company: Freenome
Location: Peninsula
Posted Aug 30, 2023
Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. The company is seeking a senior-level Backend Engineer to help develop software to combat cancer.
Senior Software Test Engineer II, Analysis Pipeline (Remote)
Company: Freenome
Location: Peninsula
Posted Sep 20, 2023
Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)LI-Remote You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits dependent on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. This is an interdisciplinary team of engineers and scientists building end-to-end solutions for both production and R&D needs. The role reports to our software engineering management team.What you’ll do: Must haves:BS, MS, or PhD in Computer Science, Engineering or related field, or equivalent training, fellowship, and/or work experience8+ years of experience in software testing and qualityExperience creating software quality processes, strategies, and metrics in an Agile environmentExpertise in backend testing (REST APIs and microservices testing)Expertise in writing test automation using tools such as PytestProven experience proposing and executing successful test automation initiativesExperience leading and mentoring engineers in creating an effective and sustainable testing cultureDemonstrated ability to achieve goals in a highly collaborative and fast-paced environmentNice to haves:Experience in testing cloud native distributed applications using container management tools such as Docker, Kubernetes, Terraform, or similarExperience working with Verification & Validation (V&V) for applications in high governance industries subject to HIPAA, CAP, CLIA, SOC2, etc.Experience leading large testing teams and managing projectsDomain-specific experience in computational biology, genomics or a related fieldBenefits and additional information:The US target range of our base salary for new hires is $157,250 - $240,000. We invite you to check out our career page @ https://careers.freenome.com/ for additional company information. Freenome is proud to be an equal opportunity employer and we value diversity. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. Founded in 2014, Freenome has ~500 employees and more than $1.1B in funding from key investors, such as the American Cancer Society, Andreessen Horowitz, Anthem Blue Cross, Bain Capital, Colorectal Cancer Alliance, DCVC, Fidelity, Google Ventures, Kaiser Permanente, Novartis, Perceptive Advisors, RA Capital, Roche, Sands Capital, T. Rowe Price, and Verily. At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. A “Freenomer” is a determined, mission-driven, results-oriented employee fueled by the opportunity to change the landscape of cancer and make a positive impact on patients’ lives. Working with the product and engineering teams, you will develop innovative and effective test workflows, systems and procedures for measuring and improving overall software quality. The ideal candidate is a subject matter expert who is comfortable leading the quality process and providing guidance to team members on best practices and standards for software testing in a fast-paced, Agile environment. Freenomers bring their diverse experience, expertise, and personal perspective to solve problems and push to achieve what’s possible, one breakthrough at a time.About this opportunity:We are seeking a Senior Software Test Engineer for our Software Analysis Pipeline team to develop comprehensive test plans and team-level strategies to effectively deliver high quality test automation. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count. Become a FreenomerDo you have what it takes to be a Freenomer? You are passionate about designing and implementing new processes and tools, and you will have a significant impact on the continued growth of a high profile technology organization that is changing the landscape on early cancer detection.About the team: Our Analysis Pipeline team within the Engineering organization designs, builds and maintains automated computational pipelines to process a significant amount of data that comes from our lab and instrumentation.
Senior Software Test Engineer II, Analysis Pipeline (Remote)
Company: Freenome
Location: Peninsula
Posted Oct 15, 2023
Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. The company is seeking a Senior Software Test Engineer to develop comprehensive test plans and team-level strategies to effectively deliver high-quality test automation.
Senior Director, Market Access Strategy
Company: Freenome
Location: Peninsula
Posted Aug 18, 2023
Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. They use a multiomics platform that combines tumor and non-tumor signals with machine learning to find cancer in its earliest, most-treatable stages. The company has a strong focus on cancer screening and saving lives, with a first screening test for colorectal cancer (CRC) and advanced adenomas. Freenome has a strong team with diverse experience and expertise, and they have received significant funding from key investors. The company aims to impact patients by empowering everyone to prevent, detect, and treat their disease, and they have a high-performing culture of respect and cross-collaboration.
Senior Director, Field Medical and Payor Engagement (Remote)
Company: Freenome
Location: Peninsula
Posted Aug 20, 2023
Freenome is a biotech company developing tests to detect cancer using a standard blood draw. They aim to impact patients by empowering everyone to prevent, detect, and treat their disease. The company is seeking a Senior Director, Field Medical and Payor Engagement to help grow the Freenome Medical Affairs team.