Jobs at Galaxy Digital
784,780 open positions
Galaxy Digital is a global digital asset financial services firm founded by Mike Novogratz. It operates in research, trading, asset management, and technology across New York, Hong Kong, London, and Singapore, positioning itself at the intersection of finance and blockchain innovation.
Current openings span software engineering, blockchain development, data science, product management, compliance, and financial analysis. Candidates can expect to work on high‑frequency trading engines, decentralized protocol research, and cloud‑native infrastructure, often collaborating across international teams and using languages such as Python, Rust, Solidity, and Java.
By reviewing Galaxy Digital listings on Job Transparency, applicants gain immediate access to exact salary ranges, employee sentiment scores, and growth benchmarks, enabling precise comparison with similar roles in the crypto and fintech sectors.
Ops Manager (Credit Card Lending)
Company: Digital Risk
Location: Dallas-Fort Worth, TX
Posted Mar 01, 2024
<p><b>Company Description<b> <p><p>Mphasis applies nextgeneration technology to help enterprises transform businesses globally Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back™ Transformation approach Front2Back™ uses the exponential power of cloud and cognitive to provide hyperpersonalized C=X2C2TM=1 digital experience to clients and their end customers<p> <p>Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise enabling businesses to stay ahead in a changing world Mphasis core reference architectures and tools speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients<p> <p><b>Job Description<b> <p><p><strong>Position Overview<strong><p> <p>The Credit Cards Judgmental lending leaders primary responsibilities including managing endtoend operations revolving around credit card judgement lending while ensuring the level of expected service quality is maintained the leader will be responsible for having frequent connects with internal stakeholder clients and team members he also has to instill awareness of the team members goals any challenges or areas of focus and ensuring opportunities are addressed with a plan identified for success Candidates must possess a strong sense of urgency with an ability to work in a team environment maintaining excellent organizational communication skills The leader will also be responsible for the PampL of the account <p> <p><strong>Essential Job Functions<strong><p> <p> Manager a team of 45 resources who will be performing the task of credit card decisioning making<p> <p> Meet andor exceed goals set by line of business that contribute to the Service Level Agreements with the Client<p> <p> Motivate and lead team to success using recognition team building activities and positive reinforcement<p> <p> Set and manage to production and quality expectations<p> <p> Hold dailyweekly huddles to discuss results from previous days changes etc<p> <p> Helping the team with credit card decisioning making<p> <p> Underwriting decisions<p> <p> Good understanding of managing the PampL<p> <p> Good knowledge of Windows based applications Outlook Word and Excel is important<p> <p> Respond to communications from client<p> <p> Assist Senior Management as needed<p> <p> Schedule and manage weekly WBR amp monthly MBR meetings with the client<p> <p> Additional responsibilities and duties requested from Executive Management<p> <p><b>Qualifications<b> <p><p><strong>Requirements<strong><p> <p> 15+ years of general banking experience along with 3+ years of managing highly analytical teams such as risk credit lending underwriting etc<p> <p> Candidate with prior experience in managing teams across credit cards consumer lending fraud collections lending underwriting is preferred<p> <p> Underwriting decision making<p> <p> Credit Card decisioning making<p> <p> The primary responsibility of the role will be to manage endtoend operations revolving around credit card judgement lending<p> <p> A track record demonstrating a high level of personal initiative and demonstrate leadership<p> <p> Ability to swiftly understand of Client Business and its priorities<p> <p> Ability to work in a faced paced environment of strong risk and controls<p> <p> Must maintain the highest standard of attention to detail<p> <p> Excellent customer service and good written communication skills<p> <p> Strong work ethic and flexibility in a fastpaced environment<p> <p> Ability to manage and monitor to budget<p> <p> Ability to motivate and build team to achieve required goals<p> <p> A track record demonstrating a high level of personal initiative and demonstrate leadership<p> <p><strong>Preference<strong><p> <p> Candidate with prior experience in managing teams across credit cards consumer lending fraud collections lending underwriting is preferred<p> <p><b>Additional Information<b> <p><p> At Mphasis we promise you the perfect opportunity of building technical excellence understand business performance and nuances be abreast with the latest happenings in technology world and enjoy a satisfying work life balance<p> <p> With the current opportunity you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs project completion on time and being one of the best teams to work for in the organization<p> <p> You get an open and transparent culture along with freedom to experimentation and innovation<p> <p>Equal Employment Opportunity Mphasis is an equal opportunityaffirmative action employer committed to a diverse workforce All qualified applicants will receive consideration for employment without regard to race color religion sex disability or genetic information gender identity or national origin<p>
Functional Analyst
Company: Digital Cloak
Location: Other US Location
Posted Feb 29, 2024
<p>Digital Cloak is seeking a Functional Analyst to support data integrity efforts in a custom risk management system The candidate will review risk analysis data sources extract review and enter data and conduct followon quality assurance tasks consistent with established criteria This position offers the opportunity to learn new skills and develop an intricate understanding of the customers Mission Assurance program including assessing Mission Impact by using Risk Analysis methodology and learning about mission associations to critical infrastructure while working in a team environment This position has the potential to develop into a more technical role providing you with training as well as handson experience learning new IT and data analysis skills<p> <p>Our team is integrated into the customers daytoday operations and provides assistance to the client on various activities including administrative tasks systems engineering network engineering software development technical writing and system administration Our customers operating environment is a complex array of recurring and ad hoc activities and a motivated individual may have the opportunity to experience significant growth within this role and the potential to move into other roles in the future<p> <p>Digital Cloak cultivates an inclusive work environment and invests in each employee We value dynamic outofthebox thinking and support advancement of each employees career goals We offer a relaxed but professional work environment flexible work schedules and highly competitive benefits<p> <p><strong>Essential Functions<strong><p> <ul><li>Collaborate with Government clients and stakeholders to identify opportunities to improve data integrity recommend functional and procedural changes and implement approved solutions<li> <li>Review system data and source documents and collaborate with subject matter experts to identify and deconflict data discrepancies<li> <li>Conduct gap analyses related to risk management programs and processes and identify solutions of strategic benefit to Government client goals and objectives<li> <li>Produce and maintain data trackers briefs andor reports for delivery to the customer<li> <li>Validate data currently within the database by comparing it with data provided by external reports and resources<li> <li>Perform data entry analysis and validation to ensure data accuracy and currency <li> <li>Represent Digital Cloak as a company in the customers environment Interact with the customer and other subcontractors in a fluid and professional manner<li> <ul><p><strong>Required Knowledge Skills Abilities<strong><p> <ul><li>Strong interpersonal communication skills ability to communicate effectively written and orally<li> <li>Ability to effectively convey complex information to people of diverse occupational backgrounds through inperson and electronicvirtual communications<li> <li>Command of the English language including the rules of composition grammar and punctuation<li> <li>Expertise in Microsoft Word and familiarity with other Microsoft applications including Teams PowerPoint Excel and SharePoint<li> <li>Ability to work independently prioritize tasks within an established schedule and meet nonnegotiable deadlines<li> <li>Sound business ethics including the commitment to protect proprietary and confidential information<li> <ul><p><strong>Preferred Knowledge Skills Abilities<strong><p> <ul><li>Familiarity with various mission assurancerelated programs and activities such as Physical Security Emergency Management Critical Infrastructure Protection CBRNE AntiTerrorism etc<li> <li>Experience with the production and presentation of POAampMs quad briefs information papers etc<li> <li>Handson experience with one or more of the following SPSS SAS STATA or other software supporting data analysis or visualization<li> <li>Familiarity with working in a secure space and experience with using SIPRNet<li> <li>Experience with creation and implementation of data dictionaries business rules andor instructionsSOPs<li> <li>Familiarity with technical writing Experience with Adobe RoboHelp software or other similar software<li> <li>Basic understanding of how to handle classified information physical amp digital<li> <li>Familiarity with the Navy Correspondence Manual Navy Style Guide GPO Style Guide DoD Dictionary andor the Marine Corps Supplement to the Navy Style Guide<li> <ul><p><strong>Required Education Certifications Licenses Related Experience<strong><p> <ul><li>Minimum of 1 year of experience with document creation review and revision<li> <li>Minimum of 2 years relevant experience with data collection management and analysis using Microsoft Excel or SQL andor<li> <li>2 years experience in the field of mathematics statistics engineering business or computer science<li> <li>Associates Degree in a related field<li> <li>OR any equivalent combination of education and experience<li> <ul><p><strong>Preferred Education Certifications Licenses Related Experience<strong><p> <ul><li>Bachelors Degree in Computer Science Business Administration or a related field<li> <li>Current Security+ Certification<li> <li>3 years experience in document creation review revision to include formatting grammar spelling etc<li> <ul><p><strong>Physical Job Requirements<strong><p> <ul><li>This position requires the ability to remain in a stationary position standing andor seated more than half the time<li> <li>This position requires the ability to spend more than half the time viewing computer monitors<li> <ul><p><strong>Clearance Requirements<strong><p> <ul><li>US Citizenship is required<li> <li>Current active DoD SECRET clearance is required<li> <li>The ability to obtain and maintain a Top Secret clearance with SCI eligibility is required<li> <ul><p><strong>Primary Work Locations<strong><p> <ul><li>Client site Arlington VA<li> <li>10 travel to Digital Cloak Headquarters Stafford VA<li> <ul><p><strong>Travel Requirements<strong><p> <ul><li>This position has travel requirements up to 10<li> <ul><p><strong>Other Duties<strong><p> <ul><li>This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice<li> <ul><p><strong>Disability Specifications<strong><p> <ul><li>Digital Cloak will make reasonable accommodations in accordance with the Americans with Disabilities Act of 1990<li> <ul><p>Digital Cloak is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity national origin disability or protected Veteran status Digital Cloak is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities If you need special assistance or an accommodation while seeking employment please email recruitingdigitalcloaknet We will make a determination on your request for reasonable accommodation on a casebycase basis<p>
Business Intelligence Strategist - Contractor
Company: Digital Reach Agency
Location: Remote
Posted Feb 29, 2024
Digital Reach Agency, a remote full-service digital marketing agency, is seeking a Business Intelligence Strategist with 2-5 years of experience. The role involves creating data-driven strategies, designing automated reporting systems using Google Big Query and Power BI, and managing Power BI and Looker Studio dashboards. The ideal candidate should be a self-starter, comfortable with complex marketing data, and familiar with tools like Power BI, Looker Studio, Google BigQuery, and Salesforce. The position is a contract role with a compensation range of $50-$100/hour.
Application Consultant (TalkDesk)
Company: TTEC Digital
Location: Remote
Posted Feb 29, 2024
<p><span>At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive<span><p> <p><br ><p> <p>An Application Consultant plays a variety of roles from leading design sessions with customers creating design documentation configuration testing training and deploying TalkDesk contact center solutions The type of project work may include designing and implementing a new contact center solution changes or enhancements to an existing solution or consulting on the use of TalkDesk contact center solutions Working on multiple client projects at the same time is typical This position works closely with a team of Project Managers and on larger projects with Engineers and Developers<p> <p><b>What Youll Be Doing<b> <p><ul><li>Lead design sessions with customers<li> <li>Collaborate with the customer to develop design specifications business needs and other factors that impact operational requirements and end user experience<li> <li>Document all system design which includes call flows and a data collection workbook Depending on the design a Solution Design document might be needed<li> <li>Exhibit knowledge and understanding of industry best practices<li> <li>Compare customers current operations vs best practices<li> <li>Collaborate with the customer to develop design specifications business needs and other factors that impact operational requirements and end user experience<li> <li>Identify key areasopportunities for improvement<li> <li>Leverage experience and examples of technology and processes to support analysis recommendations<li> <li>Utilize a demo environment to presentreview system features as part of the requirements gathering session<li> <li>Assist with andor create QAUAT test scripts utilizing the design documentation Visio call flows data collections workbook etc<li> <li>Execute internal end to end QA testing and communicate defects to build team<li> <li>Train customers on the use of test scripts and defect reporting<li> <li>Assist customer with planning their UAT environment and resource needs<li> <li>Support customer during UAT<li> <li>Host UAT standup meetings with customers to discuss testing progress blockers and questions<li> <li>Develop and execute cutover plans to deploy TalkDesk solutions for production use<li> <li>Support users after the cutover by addressing issues and answering questions<li> <li>Maintain current knowledge of TalkDesk solutions<li> <li>Support the development of internal processes and methods to deploy contact center solutions <li> <li>Assist with the Design of solution integrations with the contact center solutions Integrations such as CRM WFM and other information systems<li> <li>Lead training planning meetings and create and provide training plans for each project<li> <li>Follow curriculum to train all levels and audiences end user supervisor administrator trainthetrainer on the use of TalkDesk solutions through in person onsite or remote sessions<li> <ul><p><b>What Youll Bring to the Role<b> <p><ul><li>4+ years experience designing configuring testing and supporting telephony projects in a customer facing environment TalkDesk product experience highly preferred<li> <li>Strong understanding of Contact Center business operations and processes and the ability to identify and implement solutions that solve management needs<li> <li>Excellent verbal amp written communication This includes the ability to effectively communicate technical concepts to nontechnical audiences<li> <li>Ability to analyze and problem solve<li> <li>Solid presentation skills<li> <ul><p><b>What You Can Expect<b> <p><ul><li>The anticipated range for individuals expressing interest in this position is $100000 to $130000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <li> <li>Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off<li> <ul><p> <p><p><span>LIDD1<span><p> <p><br ><p> <p><b>About Us<b><p> <p>TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital<p> <p><span> <span><p> <p>TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity<p> <p><span> <span><p> <p>Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications<p> <p><br ><p> <p><span>LIRemoteUS<span><p> <p><p>
Development Manager
Company: Digital NEST
Location: Other US Location
Posted Feb 29, 2024
Digital NEST, a workforce development center, is seeking a Development Manager to manage fundraising strategies, including individual contributions, special campaigns, and in-kind donations. The role involves managing end of year campaigns, using Salesforce, building budgets, and processing gifts. The position is based in Watsonville, with potential for a hybrid work schedule after 90 days. The ideal candidate will have at least 8 years of professional experience in a development role at a nonprofit organization, Salesforce experience, excellent communication skills, and a strong sense of humor and passion for the work of the NEST.
SEO Content Quality Editor
Company: BluShark Digital
Location: Washington DC
Posted Feb 29, 2024
BluShark Digital is hiring for a Content Quality Editor position. The role involves reviewing and editing content for grammar, punctuation, clarity, and SEO optimization. The successful candidate will also manage the content department, contribute to strategic decisions, and implement innovative editing solutions. Qualifications include adherence to style guides, workflow optimization, providing feedback, client engagement, and staying updated on editing tools and AI. The company values innovation, collaboration, and community focus, offering a professional environment with benefits and equal employment opportunities.
Senior Cloud Engineer
Company: Foundry Digital
Location: Rochester, NY
Posted Feb 28, 2024
Foundry, a cryptocurrency pioneer, is seeking a Senior Cloud Engineer to join their team in Rochester, NY. The role involves designing and implementing infrastructure, acting as a subject matter expert, and proposing architectural design ideas. The ideal candidate should have 5+ years of cloud engineering experience, deep knowledge of cloud design patterns, and proficiency in Infrastructure as Code/configuration management tooling. Foundry offers a competitive salary, professional development budget, and a supportive work environment.
Senior Escalation Engineer (Acqueon Dialer)
Company: TTEC Digital
Location: Remote
Posted Feb 29, 2024
<p><span>At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive<span><p> <p><br ><p> <p>We are a Cisco Gold Preferred partner and provider of Cisco UCCE solutions and services and attribute our success to our talented team of professionals who are passionate about the drive for results and providing our clients best in class service with Contact Center solutions As part of our Managed Services Support team you will help deliver and drive our support of premier solutions and service offerings around complex selfservice enterpriselevel Contact Center technologies<p> <p><b>What Youll Be Doing<b> <p><ul><li>Work with our enterprise level clients providing troubleshooting and support expertise primarily in Acqueon Dialer in the Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite <li> <li>Leverage your knowledge and experience with problem resolution of all Acqueon components including Cisco UCCE RoutersLoggers HDS Cisco PGs CUIC Finesse CVP applications IPIVR systems Cisco Call Managers and 3rd Party application integrations<li> <li>Creating and updating SOPs as needed<li> <li>Creating new LCM Campaigns<li> <li>Updating outbound voicemail application<li> <li>Working with the clients agent experience team to create the inbound scripts for the customer call backs<li> <li>Maintaining and updating solution design documentation<li> <li>Maintaining Dialer design workbook<li> <li>Performing Dialer and LCM updates<li> <li>Working with Acqueon team for any product database custom applications custom gadgets within finesse portal updates<li> <ul><p><b>What Youll Bring to the Role<b> <p><ul><li>5+ years configuring and supporting complex Contact Center solutions including dialer within a Cisco UCCE design with Cisco Unified Call Manager Cisco UCCE IPCC CVP and FINESSE <li> <li>Strong experience troubleshooting Call Flows<li> <li>UCCE PCCEIPCC Enterprise script design deployment andor support experience <li> <li>HDS administration and support<li> <li>UCCE schema structure and SQL Query Analyzer knowledge and experience<li> <li>Demonstrated ability to perform complex problem isolation<li> <li>Experience with Cisco Unified Communications Manager including FXOFXSPRIT1DS3 Circuits amp Signaling Protocols desired<li> <li>Prior experience designing administering or supporting LANWAN HSRP QoS VLANs Bandwidth modeling and VoIP infrastructures desired<li> <li>Experience configuring and troubleshooting Voice GatewaysGatekeepers desired<li> <li>Cisco Emergency Responder CER desired<li> <li>Cisco Certifications preferred<li> <ul><p><b>What You Can Expect<b> <p><ul><li>The anticipated range for individuals expressing interest in this position is $125000 to $135000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <li> <li>Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off<li> <ul><p> <p><p><span>LIDD1<span><p> <p><br ><p> <p><b>About Us<b><p> <p>TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital<p> <p><span> <span><p> <p>TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity<p> <p><span> <span><p> <p>Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications<p> <p><br ><p> <p><span>LIRemoteUS<span><p> <p><p>
Sales Coordinator
Company: Apex Digital Solutions
Location: Detroit, MI
Posted Feb 29, 2024
<p><span><span><span>Sales Coordinator<span> Full Time <span><span>Hybrid role needs to be local to Metro Detroit<span><span><span><span><br ><span><span><span><span>Apex Digital Solutions is one of the premier Microsoft Gold Partners in Michigan We focus on using Microsoft Cloud Technologies to empower our customers to be more secure productive and engaged We accomplish this by delivering highvalue services such as briefings immersion and architecture sessions fixed fee engagements managed services and adoptionchange management engagements<span><span><span><span><br ><span><span><span><span>As one of Inc Magazines Best Workplaces and one of Crains 100 Cool Places to Work in Michigan in 2023 we are looking for Apex Warriors to join our team to empower people to make a positive difference in the lives of others If you are looking for your next opportunity to join a team that is passionate about culture growth customer experience and making an impact wed love to hear from you<span><span><span><span><br ><span><span>The Sales Coordinator will be a critical role to our sales organization We are looking for an individual who is eager to learn about many areas of the business with opportunity to grow This individual has the potential to be a major driver of growth in the years ahead<span><span><br ><span><span><span>Responsibilities<span><span><span><br ><p><ul type=disc><li><span><span>Process all approved orders within our internal systems while moving them through to the appropriate departments to assist in project setup<span><span><li> <li><span><span>Place all hardwaresoftware orders with vendors<span><span><li> <li><span><span>Handle return process for any damaged or unneeded product<span><span><li> <li><span><span>Support internal requests for hardware pricing and availability from vendors<span><span><li> <li><span><span>Maintenance of the productservice catalogue amp eCommerce Site<span><span><li> <li><span><span>Manage vendor and partner programs to represent the Apex organization accurately to all critical partners<span><span><li> <li><span><span><span><span>Have a thorough understanding of how to navigate processes within Microsofts Partner Program<span><span><span><span><li> <li><span><span>Manage leads and programmatic marketing tasks<span><span><li> <li><span><span>Work with modern CRM platforms for marketing campaign efficacy<span><span><li> <li><span><span>Submit vendor marketing and sales funding requests contributing to the health and profitability of the business<span><span><li> <li><span><span>Serve as the primary organizer and point of contact for external customer events webinars and internal events ensuring seamless event management and coordination<span><span><li> <li><span><span>Oversee customer followup and appreciation campaigns identifying and celebrating new customer acquisitions significant wins and project completions Maintain systematic records of all related communications and gifts<span><span><li> <li><span><span>Manage mass communication with customers including regular quarterly feedback surveys Net Promoter Score and notifications of office closures or important updates<span><span><li> <ul><p><span><span> <span><span><br ><span><span><span>Skills and Qualifications<span><span><span><br ><p><ul type=disc><li><span><span>25 years of sales or marketing related experience preferably in the technology space at either a service provider or partner<span><span><li> <li><span><span>BABS preferably in Marketing Communications or Sales<span><span><li> <li><span><span><span>Prior experience with CRM system preferably ConnectWise or Microsoft Dynamics365<span><span><span><li> <li><span><span>Ability to work with CRM Dashboards to work through activities next steps and updating prospects and customer information in a timely manner<span><span><li> <li><span><span><span>Strong knowledge of working with Microsoft tools Word Excel Outlook Teams is a must<span><span><span><li> <li><span><span>Enjoy working with customers and external audiences<span><span><li> <li><span><span>Strong organizational presentation and customer service skills<span><span><li> <li><span><span>Skill in preparing written communications and materials<span><span><li> <li><span><span>Ability to thrive in high pressure fast paced environments<span><span><li> <ul>
Senior DevOps Engineer
Company: Foundry Digital
Location: Rochester, NY
Posted Feb 28, 2024
Foundry, a cryptocurrency pioneer, is seeking a Senior DevOps Engineer to join their team in Rochester, NY. The role involves building and maintaining continuous integration, automating tasks, deploying applications, and ensuring development environments are properly configured. The ideal candidate should have 5+ years of DevOps experience, a technical degree, and passion for blockchain technology. Foundry offers a competitive salary, flexible time off, professional development budget, and a supportive work environment.
Senior Developer Strategist
Company: Digital Reach Agency
Location: Remote
Posted Feb 29, 2024
Digital Reach Agency, a full-service digital marketing firm specializing in B2B SaaS & Tech, seeks a Senior Developer Strategist with extensive web development experience. The role involves strategic planning, mentorship, risk management, quality assurance, and deployment management. The agency offers competitive compensation, a healthy work-life balance, unlimited PTO, health benefits, and a commitment to diversity and autonomy.
AWS Lead Developer
Company: TTEC Digital
Location: Remote
Posted Feb 29, 2024
<p><span>At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive<span><p> <p><br ><p> <p>VoiceFoundry a TTEC Digital LLC company is seeking an <b>AWS Lead Developer<b> to join our team This is a <b>remote<b> role based in the United States<p> <p> <p> <p>As the <b>AWS Lead Developer<b> working <b>remotely<b> in the US you will provide the vision execution and direction to implement strategies processes and technologies that deliver bestinclass customer experience<p> <p> <p> <p>VoiceFoundry teams function as autonomous units working with multiple clients at any given time Developer teams consist of three to four developers including the team lead and a project manager After receiving SOWs and rough requirements from our sales team the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the clients product owners Our teams are treated as groups of equals but the lead has the final say and responsibility for the technical decisions made on a project As such the lead must be able to handle professional conflict in a way that is productive and edifying not destructive to the morale of their teammates Reporting to the Technology Manager the Team Leads are expected to contribute to Best Practice Documentation within the organization <p> <p> <p> <p>VoiceFoundrys solutions include an everevolving field of AWSfocused contact center implementations and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry The Team Lead will ensure VoiceFoundry continues to polish our practice to deliver faster with higher quality and better performance for our clients<p> <p><b>What You Will Be Doing<b> <p><ul><li>Morning meetings with internal team and clients<li> <li>Requirements analysis and design conversations when you have a new project starting<li> <li>Working on issues in Jira with your team building systems creating CloudFormationServerless templates to deploy resources etc<li> <li>Helping junior team members with struggles in code and in teamwork<li> <li>Studying new AWS Services tools or even new languages to address project needs<li> <li>You need to be ready to learn quickly<li> <ul><p><b>What You Bring to The Role<b> <p><ul><li><b>Demonstrated expert knowledge of AWS services and cloud architecture<b><li> <li>Experience with AWS services including Lambda DynamoDB S3 CloudFormation RDS Redshift VPCNetwork configurations<li> <li>7+ years of development experience with a recent focus on NodeJS working with AWS services<li> <li>Thorough knowledge of agile methodologies such as Scrum<li> <li>Ability to mentor more junior team members and to correct constructively fostering growth in the teams skills while strengthening relationships amongst team members<li> <li>The ideal candidate seeks to understand before prescribing a solution<li> <li>Love of technology and the latest and greatest in development best practices especially the latest services from AWS<li> <ul><p><b> What You Can Expect <b> <p><ul><li>The anticipated range for individuals expressing interest in this position is $110K to $130K Actual compensation offers to a candidate may vary based on geographic location work experience education andor skill levels<li> <li>This position is eligible to participate in an annual incentive program <li> <p><br ><p> <p><b>Benefits available to eligible employees include<b><p> <li>Medical dental and vision <li> <li>Taxadvantaged healthcare accounts<li> <li>Financial and income protection benefits<li> <li>Paid time off PTO and wellness time off<li> <ul><p> <p><p>VoiceFoundry and Avtex are now TTEC Digital The acquisitions align to TTECs continued focus on fueling experience transformations Our deep expertise in the most innovative and disruptive brands in the digital industry enables our clients to provide amazing customer experiences<p> <p><br ><p> <p><span>LIJF1 <span><p> <p><br ><p> <p><br ><p> <p><b>About Us<b><p> <p>TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital<p> <p><span> <span><p> <p>TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity<p> <p><span> <span><p> <p>Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications<p> <p><br ><p> <p><span>LIRemoteUS<span><p> <p><p>