Jobs at GoHealth
915,726 open positions
Senior Manager, Customer Experience Strategy
Company: GoHealth
Location: Chicago, IL
Posted Aug 08, 2023
GoHealth encourages you to break that statistic and to apply today!About the role: The Senior Manager, CX Strategy leads a team to guide day-to-day and long-term success and growth across the company’s sales centers. This role utilizes analytics and business insights to identify high-impact opportunities that span operational units and functions, then designs and implements solutions to ensure goal attainment.What you’ll do:Grow and lead a team responsible for improving upon all processes and operations related to setting, communicating, and executing on sales targets and delivering on companywide EBITDA goalsManage and develop team members, creating an effective, multi-layered organization with future leadersServe as a go-to partner for Executive and cross-functional leadership to identify and lead strategic initiatives across Product, Marketing, HR, Finance, and more in order to facilitate growth Leverage your team to design, deliver and iterate on strategic initiatives, from assessment through proposal creation, internal approval, negotiation, and executionProvide innovative ideas that keep GoHealth at the forefront of our industry through analytics and data-based decision-making, within and beyond the scope of our current businessIdentify, design and implement new processes that support our business by decreasing costs, increasing efficiency, and reducing time to onboard new agents and programsOwn multiple, long-term workstreams from ideation through implementation to create sustainable and impactful business practices, and identify opportunities to build on and expand those workstreamsUse analytics and data modeling to identify opportunities for GoHealth to optimize its financial and operational performanceDevelop, lead and iterate on short- and long-term operations improvement proposals for leadershipPresent on progress across initiatives to Executive and cross-functional leadershipQuantify growth and cost savings opportunities through a variety of models and analysesWhat we’re looking for:Bachelor’s degree in business administration or relevant field5+ years of work experience3+ years experience leading and building driven, successful teamsEntrepreneurial spirit combined with sound thought leadership skillsSolid understanding of foundational business concepts and their associated levers (e.g. EBITDA, market segmentation, KPI’s, etc)Proven change management and leadership skillsInterest and passion for continuous improvement and leveraging the expertise of other team membersStrong analytical capabilities with a passion for providing innovative and impactful insights through modeling and data analysisAbility to quickly build trust with cross-functional stakeholders at all levels to drive forward impactful changesProven success working in a fast-paced environment and meeting changing deadlines/priorities on multiple simultaneous projectsSuperior interpersonal and communication skills, both oral and written, with the ability to simplify complex conceptsLocation: Onsite/Hybrid/RemoteBenefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity EmployerLI-JL1 We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We are looking for builders who will contribute to the long-term health of the company. GoHealth Intro: As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America.
DEI & HR Business Partner
Company: GoHealth
Location: Chicago, IL
Posted Aug 10, 2023
Passionate about engagement and DEI work.Demonstrated ability to drive the execution of multi-stakeholder initiatives, providing direction when needed and removing obstacles as needed to get work done.Excellent communication skills both written and verbal, excellent project management skills, and the ability to multi-task with a variety of stakeholders.Location: Hybrid, Chicago IL (3 days Onsite)Benefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendLI-SI1GoHealth Privacy Policy Working both independently and collaborative.Experience working in a fast-paced, highly cross-functional organization in the Advertising, Marketing or Tech space. This is a new role that will partner closely with other HR Business Partner colleagues regularly and other team members of the HR team including but not limited to L&OD, Talent, HRIS just to name a few.What you’ll do:Create and execute innovative and scalable programs that result in increased engagement, education, awareness, and acknowledgement of DEIB and Culture initiatives.Lead the implementation and overall management of ERGs and Culture Committee groups – engaging with select business units, sponsors, and the community.Support assigned business units with HR matters and serving as the DEI subject matter expert.What we’re looking for:Bachelor’s degree is required. Preferred certifications in DEI and/or SHRM - CP.2 plus years of experience preferred, implementing Diversity, Equity and Inclusion Strategies.3-5 years experience as a HR Business Partner.Proven track record of driving and implementing innovative diversity and inclusion initiatives with positive results. The incumbent will provide additional HR business partner support for respective business units as assigned. The DEI & HR Business Partner is an effective engaging DEI/HR practitioner with a proven track record of collaborating with the business, developing creative programs throughout the employee life cycle and bringing DEI/Compliance initiatives successfully to fruition. This role is critical to shaping our culture as we grow and strengthen our engagement and DEI practices as well as maintaining a successful partnership with the GH business community. A successful partner has the proven ability to create and implement scalable programs, while establishing benchmarks and tracking progress while providing HR guidance to respective business units. This role will directly report to the VP of People and Culture and work closely with both the VP of People and Culture and the CPO on specific initiatives.About the team: The HR department is comprised of professionals dedicated to supporting the business throughout the entire employee life cycle. Ability to work in an environment where structure is not completely built.Demonstrated experience to work with business leaders to devise and implement tailored DEI strategies for specific departments. GoHealth encourages you to break that statistic and to apply today!About the role: This is a hybrid role as DEI &HR Business Partner you will collaborate cross-functionally within the People and Culture team (HR) and company-wide to develop targeted tools, resources and actions that will shape and strengthen company culture while effectively creating, driving, and providing oversight specific to relevant DEIB program/ Compliance initiatives. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why Apply: As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs.
Senior Manager, Customer Experience Strategy
Company: GoHealth
Location: Chicago, IL
Posted Aug 08, 2023
GoHealth encourages you to break that statistic and to apply today!About the role: The Senior Manager, CX Strategy leads a team to guide day-to-day and long-term success and growth across the company’s sales centers. This role utilizes analytics and business insights to identify high-impact opportunities that span operational units and functions, then designs and implements solutions to ensure goal attainment.What you’ll do:Grow and lead a team responsible for improving upon all processes and operations related to setting, communicating, and executing on sales targets and delivering on companywide EBITDA goalsManage and develop team members, creating an effective, multi-layered organization with future leadersServe as a go-to partner for Executive and cross-functional leadership to identify and lead strategic initiatives across Product, Marketing, HR, Finance, and more in order to facilitate growth Leverage your team to design, deliver and iterate on strategic initiatives, from assessment through proposal creation, internal approval, negotiation, and executionProvide innovative ideas that keep GoHealth at the forefront of our industry through analytics and data-based decision-making, within and beyond the scope of our current businessIdentify, design and implement new processes that support our business by decreasing costs, increasing efficiency, and reducing time to onboard new agents and programsOwn multiple, long-term workstreams from ideation through implementation to create sustainable and impactful business practices, and identify opportunities to build on and expand those workstreamsUse analytics and data modeling to identify opportunities for GoHealth to optimize its financial and operational performanceDevelop, lead and iterate on short- and long-term operations improvement proposals for leadershipPresent on progress across initiatives to Executive and cross-functional leadershipQuantify growth and cost savings opportunities through a variety of models and analysesWhat we’re looking for:Bachelor’s degree in business administration or relevant field5+ years of work experience3+ years experience leading and building driven, successful teamsEntrepreneurial spirit combined with sound thought leadership skillsSolid understanding of foundational business concepts and their associated levers (e.g. EBITDA, market segmentation, KPI’s, etc)Proven change management and leadership skillsInterest and passion for continuous improvement and leveraging the expertise of other team membersStrong analytical capabilities with a passion for providing innovative and impactful insights through modeling and data analysisAbility to quickly build trust with cross-functional stakeholders at all levels to drive forward impactful changesProven success working in a fast-paced environment and meeting changing deadlines/priorities on multiple simultaneous projectsSuperior interpersonal and communication skills, both oral and written, with the ability to simplify complex conceptsPreferred Experience:Management consulting, venture capital or private equity firm experienceKnowledge of or experience in the Healthcare industryLocation: Onsite/Hybrid/RemoteBenefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity EmployerLI-JL1 We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We are looking for builders who will contribute to the long-term health of the company. GoHealth Intro: As a leading health insurance marketplace, Go Health’s mission is to improve access to healthcare in America.
Strategy Associate
Company: GoHealth
Location: Chicago, IL
Posted Aug 11, 2023
Reporting to the Manager of Strategy & Operations, you will be the driver for operations, analytics, and strategy across GoHealth’s customer operations team. We are looking for a Customer Operations Strategy Associate, who is a team player, driven, highly analytical, and has a history of implementation success. You will collaborate with key stakeholders from internal business units and external partners to help create a best-in-class experience for our members.What you’ll do:Deep understanding of our processes and technology stack across the entire funnel to ensure a smooth transition of members through our sales funnel and to the customer operations team post saleGather and analyze data, formulate and test hypotheses, synthesize findings, and develop go-forward plans aimed at increasing member engagement, managing member churn, and increasing customer lifetime valueCollaborate with members of the marketing, sales, technology, finance, data science, and commercial teams to define and achieve KPIs and identify areas for improvementIntroduce and manage change within the team, especially as it relates to process improvementWillingness to dig into data, take risks, experiment, and be prepared to learn from itAbility to develop external partner-ready materials with minimal review from senior leadersDisplays proficiency in summarizing multiple data sources into digestible insights for executive audiencesWhat we’re looking for:Bachelor’s degree (preferred) 3+ years of work experience in business operations, consulting, marketing, statistics or analyticsA creative approach to problem solving; comfortable thinking in a “scrappy” way to deliver short term wins and insights, while working towards a broader goalsExpert at project management, able to independently manage multiple projects at various stages at one timeDemonstrated ability to lead cross-functional projects; strong communication skills and experience with working cross-functionally across various teamsStrong analytical, problem solving, and multi-tasking skillsComfort with ambiguity, significant autonomy, and a fast-paced environment; must be comfortable with pivoting quickly with changing requirements and prioritiesA “love” for data – ability to manipulate data and use metrics to drive business resultsBenefits & Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity Employer In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!About the role:The GoHealth Customer Engagement team interacts with hundreds of thousands of GoHealth members with the goal of improving member experience and satisfaction with products purchased from GoHealth. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why apply:As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. GoHealth Intro:GoHealth is a leading health insurance marketplace and Medicare-focused digital health company.
Senior Security Engineer
Company: GoHealth
Location: Chicago, IL
Posted Aug 15, 2023
This person will report into our Sr. Director of IT Security What you’ll do: The Candidate will develop and test patches to fix Software, Hardware and Firmware vulnerabilitiesThe Candidate will concentrate on vulnerability management including analysis and remediation of IAVMs, Cyber Tasking Orders (CTOs), Common Vulnerabilities and Exposures (CVEs), Vendor Patches and STIG configurationsDocumentation and verification of all installation and configuration stepsDevelop test plans/procedures for software integration and unit testWork with software developers and/or vendors as needed to help diagnose and identify the root cause of problems found during system integrationSubmit problem reports for errors found per Agile processes and coordinate daily integration activities Installing and unit testing Cyber Products Providing redlines to engineers and feedback to Cyber Leadership will be required as part of this position responsibilitiesDocumenting lessons learned, best security engineering practices, and industry standards will be required in daily tasks as wellWhat we’re looking for: Bachelor's degree in computer science, information technology, or a related field. Minimum 5 years of experience required, with expertise in security architecture design, network security, mobile security, vulnerability management, threat intelligence/analysis, and risk management. CISSP or CISM Required Experience with vendor selection Superior collaboration, communication, people management, and coaching skillsIn-depth understanding of relevant frameworks and regulations including HIPAA, SOX, and NISTAbility to translate complex technology and security information into understandable business risksDemonstrated ability to build consensus and execute iteratively as a pragmatic change agentExcellent written and verbal communication skills Benefits/Perks: Open vacation policy because work life balance is important 401k program with company match Employee Stock Purchase Program Medical, dental, vision, and life insurance benefits Paid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity Employer Location: Hybrid LI-DI1GoHealth Privacy Policy This candidate will oversee and delegate to the group major initiatives and be involved in strategy, planning, vendor selection, assessment and implementation. GoHealth encourages you to break that statistic and to apply today!About the role: GoHealth is looking for a Senior Security Engineer to join its InfoSec department. This person has the opportunity to implement infosec strategies with major impact across our organization. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! This person will play an integral role in ensuring protection of our network and data. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why Apply: As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. GoHealth Intro: GoHealth is a leading health insurance marketplace and Medicare-focused digital health company.
Vice President, Performance Marketing
Company: GoHealth
Location: Chicago, IL
Posted Aug 15, 2023
The GoHealth Marketing department is seeking creative thinkers with the mental agility to ask meaningful questions and draw upon insights to drive impactful results.The VP of Performance Marketing will oversee the strategy, operations, execution, and expansion of GoHealth’s multi-million-dollar performance marketing agenda, leading each of the teams driving demand and lead gen in Offline Media, Digital Media, and Partnerships, respectively. You will have the opportunity to build the long-range strategic plans to drive innovation and differentiation, while also maintaining an eye on the near-term production needs of the business governed by weekly and monthly KPIs.This role is a hybrid/remote role based in Chicago, ILWhat You’ll DoLead the Performance Marketing Team and manage a significant marketing budget to efficiently achieve customer acquisition goals across a diversified mix of inbound channels:Offline Media: Set the vision and oversee team’s strategy, execution, and performance across Direct Mail, DRTV, Radio, Print, OOH and other offline channelsDigital Media: Collaborate with channel team to optimize ad expand customer acquisition strategy across all paid digital channelsPartnerships: Lead the strategy and oversee build-out of a breadth of partnership channels, from affiliate to strategicLeverage extensive first and third-party data to maximize campaign profitability by analyzing dimensions such as lifetime customer value, lead quality, product mix, location, age, and deviceServe as the subject matter expert for performance marketing, including keeping a pulse on industry trends, creative and value propositions, new targeting opportunities, and data hygieneOngoing coaching and skills assessment of managers and junior staff, identifying gaps for professional development, career growth, and retention of key talent Collaborate with key stakeholders to plan and execute a continuous test & learn approach to optimize existing channels and break into new onesCollaborate with technology, strategy, and channels owners to improve consumer experience, business efficiency, and profitabilityIntegrate & manage 12-month media plan for peak efficiency and scaleContinuously optimize media through stringent analysis of dayparting, seasonality, geographical exposure, frequency, cost and more to drive strategic decision-makingWhat We’re Looking For10 years experience within a marketing management function with an emphasis in direct response performance media5-8 years experience managing teams ranging from 10-25 people in sizeSelf-starter & self-directed, with a sense of urgency and bias for actionExecutive presence with the ability to productively participate in cross-functional leadership discussions and advocate for marketingExperience identifying new go-to-market strategies, developing new markets/channels, and building programs to capitalize on opportunityDemonstrated experience in developing and executing full-funnel strategy that continually evolves based on dynamic business objectivesProven campaign and lead generation experience with clear & established accountability metrics to assess effectivenessLocationChicago, ILWhat We OfferFast-paced, entrepreneurial environmentOpportunity to make a real impactMentorship from senior leaders to invest in your career growthOpen vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveEmployee Resource GroupsLI-SR1GoHealth Privacy Policy GoHealth encourages you to break that statistic and to apply today!About The RoleGoHealth is a performance marketing powerhouse, bringing together creative, strategy, media, and analytics to engage customers in their all-important health insurance decisions for maximum impact. We are leading from the front, shifting an industry built on transactional encounters to one centered on trusted relationships. As empathetic communicators and data-driven decision makers, we are passionate about connecting with our consumer in a purposeful and personal way. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why ApplyAs an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. GoHealth IntroGoHealth is a leading health insurance marketplace and Medicare-focused digital health company.
Actuarial Analyst
Company: GoHealth
Location: Chicago, IL
Posted Aug 14, 2023
GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. They offer individualized, simplified healthcare solutions for beneficiaries and are committed to discovering the best in-class talent. The company is looking for an Actuarial Analyst to join its Actuarial Analytics team and work on projects such as building ASC606 compliant revenue forecast, Medicare Advantage policy reporting, and commission payment reporting.
Sr. Director Security
Company: GoHealth
Location: Chicago, IL
Posted Aug 17, 2023
GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. They offer a multi-tiered guidance approach to meet Medicare consumers' enrollment needs and empower them to choose the best plan. GoHealth has extensive industry expertise, data science, machine learning, and proprietary technology to help consumers enroll confidently. They are committed to hiring innovators, risk-takers, and collaborators to create individualized healthcare solutions. The Senior Director of Information Security role involves protecting customer technology and data assets, safeguarding from physical and cyber threats, and leading the security program.
Executive Assistant to the CMO
Company: GoHealth
Location: Chicago, IL
Posted Aug 06, 2023
Preferably in a fast-paced professional environment.· Bachelor’s Degree (preferred)· Strong verbal and written communication skills· Polished and professional demeanor· Strong values orientation with particular importance on integrity· Proven ability to handle confidential information· Excellent interpersonal and customer service skills· Proficient in Microsoft Office Suite or related software (especially Word and PowerPoint)· Ability to multi-task, meet deadlines and prioritize workload· Organizational skills with high attention to detail· Proactive approach to management of issues or potential issues to avoid disruption of plans· Ability to manage and prioritize Executive’s calendar· Ability to work independently***Location: This position must be based in Chicago and is expected to be in the office daily***LI-JL1GoHealth Privacy Policy A high level of discretion and integrity in handling confidential information is required.What you’ll do:· Develop and leverage a deep understanding of the needs of our CMO, marketing team, and other key stakeholders· Manage the CMO’s calendar, prioritizing urgent items, and allowing space for strategic thinking· Work closely and effectively with the CMO to keep him well informed of upcoming commitments and responsibilities, following up as appropriate· Coordinates and schedules travel, meetings, and appointments as assigned· Interact with key contacts and other C-level executives as needed· Work with corporate communications to coordinate video broadcasts, town halls, major announcements, and newslettersWhat we’re looking for:· 3 – 5 years of experience as an executive assistant. You will directly support our CMO on day-to-day priorities including but not limited to extensive calendar management, scheduling internal / external meetings, business travel, expense reporting along with other standard responsibilities pertaining to an executive assistant role. This role requires you to have the ability to work with team members across all levels of the organization. GoHealth encourages you to break that statistic and to apply today!About the role:GoHealth is looking for an outstanding Executive Assistant to support our Chief Marketing Officer (CMO). In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. The position serves as the primary point of contact for internal and external constituencies on matters pertaining to the CMO. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why Apply:As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs.
Actuarial Associate
Company: GoHealth
Location: Chicago, IL
Posted Aug 01, 2023
GoHealth, a leading health insurance marketplace and Medicare-focused digital health company, is seeking an Actuarial Associate for its Actuarial Analytics team. The role involves using Medicare experience and actuarial techniques to build ASC606 compliant revenue forecasts, Medicare Advantage policy reporting, and commission payment reporting. The successful candidate will work with business stakeholders and data engineers to identify and solve business problems, and stay current with data analytics tools and techniques. GoHealth values innovation, collaboration, and professional growth, offering benefits such as an open vacation policy, 401k program, employee stock purchase program, and generous employee referral bonuses.
Senior Product Manager
Company: GoHealth
Location: Chicago, IL
Posted Aug 04, 2023
We encourage you to apply if you enjoy navigating ambiguous business challenges, understanding market dynamics, negotiating with business and engineering stakeholders to drive desirable outcomes, conducting customer research, collaborating with designers, digging into the details and gathering requirements, testing and learning, and conducting rigorous financial and performance analysis on opportunities. You will sit within GoHealth's product organization and help establish, articulate, and accomplish our product vision. Familiarity with Python, Splunk and similar systems a plusWell-developed systems thinking, demonstrated through education and professional experienceBenefits/Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendGoHealth is an Equal Opportunity EmployerLocation: HybridLI-DI1GoHealth Privacy Policy In cases where a solution would require development, this includes coaching partners and vendors toward options that create generalizable, sustainable value for a broad set of related, common applications.Collaborate effectively in cross-functional product teams, facilitating positive energy / engagement and helping elevate the capability of others.Directly manage more junior product managers; indirectly manage business, design, and engineering stakeholders.What we're looking for: Bachelor's degree with a differentiated academic track record, preferably in a technical field4+ years of experience working in a product and/or technical leadership role in a high-growth companyTop-tier generalist able to quickly get up to speed on unfamiliar subject areas and clearly and concisely articulate complex problemsExperience working on digital product development programs, ideally in Agile methodologyStrong problem solving and broad business acumen to tackle a variety of issues in an integrated fashionProven ability to influence through effective “client-ready” communication and presentation skillsBroad familiarity with cloud-based infrastructure, database systems, vendor product integration, and emerging technology areasProficiency in collecting and analyzing data, including comfort in SQL, Excel (can perform complex functions). You will report to the VP of Product Management.What you'll do:Support development of GoHealth's product vision and product roadmap by collaborating across the organization to identify areas of focus where new products or product enhancements can produce value.Negotiate desirable, measurable outcomes with executive partners using clear communication and a professional, collaborative engagement style.Communicate both high-level product vision and specifics of technical implementation to audiences both inside and outside of our organization.Manage delivery of products using agile methodology, including writing, prioritizing, and approving user stories and technical stories as needed.Work with design professionals to build compelling, measurable user experiences that can be analyzed and optimized with the data they produce.Consult with partners and vendors on how our products can be used to accomplish goals. While guiding efforts to build high-value products will be a primary responsibility, you will maintain a sense of our clients' needs and behaviors. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!About the Role:GoHealth is looking for a Senior Product Manager to help lead our products into the future. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why Apply:As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t!
HR Business Partner
Company: GoHealth
Location: Chicago, IL
Posted Aug 10, 2023
PHR/SPHR is a plus, but not required.Three to seven years previous human resources experience solving complex human resources matters.Working knowledge of multiple human resource disciplines with a focus on employee relations, staffing, performance management and succession planning. This person must develop a high level of comprehension of the business unit’s daily operations, strategic position, financial and operating objectives. What you’ll do:Embedded in the business unit (s) (BU) to comprehend the strategic and day to day operations to provide consultation on various human resources matters – staffing, employee relations, compensation, performance management, and training, etc. Responsible for 250+ employees.Conducts weekly or bi-weekly meetings with respective business units.Acts as an advisor/coach to the business unit providing HR expertise and guidance when appropriate on HR related matters – coaching, counseling, career development, resource planning, succession planning and employee relations.Creates Human Resources Service Level Agreements (SLAs) for the business unit and analyzes trends and metrics in partnership with the HR team to develop solutions, programs, policies, and strategic initiatives.Develops communication cascade to keep BU and BU HRM informed of issues/matters and strategic initiatives.Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations and escalates to HR Manager for the business unit to ensure consistency.Maintains an in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.Works closely with the BU leadership and employees to improve work relationships, create culture, build morale, and strengthen retention numbers.Advisor on all HR policies; provides guidance and interpretation.Assists BU leadership on resource planning, selection process and on-boarding of business unit employees. Follows up to ensure training objectives are met.Participates and leads HR projects and DEIB initiatives as assigned.What we’re looking for:Bachelor’s Degree in Human Resources or comparable combination of education and human resources related experience. Including a solid comprehension of federal and state employment laws.High level of computer skills with a high proficiency in MS Suite of products.Excellent interpersonal skills both verbal and written.Highly detailed and ability to analyze and interpret results to create effective solutions.Able to work in a fast paced environment and leverage past experience to make solid decisions for the business.Strong work ethic, high integrity and a ‘can do’ approach.Location: Hybrid, Chicago IL (3 days Onsite)Benefits and Perks:Open vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveProfessional growth opportunitiesGenerous employee referral bonusesEmployee Resource GroupsWork from Home StipendLI-SI1GoHealth Privacy Policy HR process champion of BU’s seasonal hiring process.Advisor on all disciplinary matters up to including separations for cause and reduction in force and seasonality of the businessIdentifies training needs for business. You will work with the business unit to formulate human resources strategies that will aid the business unit achieves success in their goals. Participates in evaluation and monitoring of training programs to ensure success. You will ensure that the business unit is aligned on business related solutions while continuously developing strong partnerships across the HR function to deliver value-added service. The successful HRBP will be an employee advocate and change agent on all human resources matters.