Jobs at Grafana Labs

371,878 open positions

Grafana Labs, the creators of the leading open‑source observability stack, powers real‑time dashboards, log analytics, and distributed tracing across thousands of enterprises. Their flagship product, Grafana, is used by teams to visualize metrics from Prometheus, Loki, Tempo, and other data sources, while Grafana Cloud offers a fully managed platform with AI‑powered insights.

Hiring at Grafana Labs spans software engineering, infrastructure, data science, UX design, and growth‑stage product management. Candidates often encounter roles that emphasize open‑source contribution, rapid iteration, and a culture of continuous learning. Remote work is standard, and teams routinely collaborate using GitHub, Discord, and Slack.

Job Transparency’s listing for Grafana Labs gives you instant access to median salaries, per‑role ranges, and employee sentiment scores. By comparing these figures with your experience level and local market rates, you can negotiate confidently and decide if the compensation matches your expectations.

Customer Experience Manager

Company: Juul Labs

Location: Remote

Posted Apr 20, 2023

Juul Labs is seeking a Customer Experience Manager to lead a team and improve customer service, aiming to lower costs and increase efficiencies while maintaining exceptional service. The role involves working cross-functionally with various departments, formulating policies, and driving core customer service functions. The ideal candidate should have 3+ years of experience in support, consulting, or account management, with strong analytical skills, leadership abilities, and excellent communication skills. Juul Labs offers competitive benefits, including equity, performance bonuses, and comprehensive health benefits. The salary range varies by location, with Tier 1 locations offering the highest range.

Associate Production Designer

Company: Cresco Labs

Location: Chicago, IL

Posted Apr 19, 2023

Cresco Labs is a leading vertically-integrated multi-state cannabis operator in the United States, aiming to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. The company is seeking an Associate Production Designer to join their growing in-house creative team in Chicago, IL.

Program Manager, Campaigns

Company: dbt Labs

Location: Remote

Posted Apr 20, 2023

dbt Labs is a remote-first, values-driven company that empowers analysts to create and disseminate organizational knowledge. They are looking for a Program Manager, Campaigns to join their Revenue Marketing team and are offering a competitive salary and benefits package.

OpenTelemetry Instrumentation Senior Engineer - .NET

Company: Grafana Labs

Location: Remote

Posted Apr 20, 2023

Grafana Cloud is a composable observability platform that integrates metrics, logs, and traces with Grafana. It allows customers to leverage open source observability software without the overhead of installing, maintaining, and scaling their own observability stack. The Application Observability department focuses on enabling developers to understand the health and performance of their applications in any environment. Grafana Labs is looking for Engineers who are passionate about communicating with data and providing seamless experiences for customers. The .NET instrumentation squad works on auto-instrumentation libraries for .NET applications and contributes to OpenTelemetry's .NET instrumentation.

Key Account Manager, West

Company: Juul Labs

Location: Other US Location

Posted Apr 20, 2023

Juul Labs is seeking a Key Account Manager to work on maximizing sales opportunities at various retail chains. The role requires managing chain customers, developing category leadership programming, and communicating with internal and external stakeholders. The ideal location is Colorado or Texas, with other US locations considered in the West or Midwest. The company offers a diverse team, exceptional quality, research, design, and innovation, and is committed to hiring the best talent. Juul Labs is an equal opportunity employer with a place to grow your career, cell phone subsidy, commuter benefits, and excellent benefits.

Talent Pool

Company: Cheesecake Labs

Location: LATAM

Posted Apr 19, 2023

Cheesecake Labs is a software design and development company that delivers digital products driving business impact. With 10 years of experience and a team of 100+ employees, they have delivered 300+ digital products for a diverse range of clients, from Fortune 500 to fast-growing startups. Their commitment to high-quality services has earned them recognition as the Top 1 Mobile Development company in Latin America and among the top 10 globally. They offer perks and benefits such as monthly dollar bonuses, a Beneflex card, a MacBook setup, stock options, flexible working hours, and more.

Inside Sales Representative (NE Ohio)

Company: Cresco Labs

Location: Remote

Posted Apr 20, 2023

Cresco Labs is a leading vertically-integrated multi-state cannabis operator in the United States, aiming to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. They are seeking an Inside Sales Representative in NE Ohio to join their team and achieve agreed upon sales targets.

Technical Support Engineer (Remote, West Coast, USA)

Company: Grafana Labs

Location: Other US Location

Posted Apr 20, 2023

This is a support engineer role in the Customer Experience team at Grafana Labs. The role involves providing specialized support for Grafana Labs customers, supporting the entire observability stack, and gaining hands-on experience with various open source projects. The responsibilities include debugging customer issues, utilizing SSO/SAML experience, evaluating errors, reviewing configuration files, troubleshooting connectivity, managing customer cases, contributing to the internal knowledge base, and providing training to new team members.

Senior Software Engineer - Platform Infrastructure

Company: Grafana Labs

Location: Remote

Posted Apr 19, 2023

Grafana Labs is looking for a Platform Infrastructure team member to work on automation of codebases, support infrastructure, and collaborate with engineers. The role requires experience with Kubernetes, Docker, and Infrastructure as Code. The company offers a remote-first work environment, open source contributions, and a diverse and inclusive culture.

Solutions Engineer (Remote, Los Angeles)

Company: Grafana Labs

Location: Other US Location

Posted Apr 20, 2023

The job posting is for a Commercial Solutions Engineer at Grafana Labs, a company that provides observability solutions. The role involves partnering with the sales team, delivering product presentations, and driving product conversations. The company offers a competitive compensation range, equity, and benefits.

Senior Director, In Vitro Pharmacology

Company: Altos Labs

Location: San Francisco, CA

Posted Apr 19, 2023

Altos Labs is seeking a Senior Director to join their Institute of Medicine (IOM) Development Sciences team. The candidate will work in a dynamic and cross-functional environment, leading the exploration and implementation of various assay platforms compatible with in vitro pharmacology characterization. The position requires strong scientific training and a demonstrated track record of leading In Vitro Pharmacology groups in the biotechnology or pharmaceutical industry.

Global CX Training & Development Manager

Company: Juul Labs

Location: Remote

Posted Apr 20, 2023

Juul Labs is seeking a Global CX Training & Development Manager to strengthen knowledge and documentation supporting the accuracy and effectiveness of performance in the Customer Service Center. The role involves planning and executing learning programs, managing a team of Training Leads, and maintaining the customer support knowledge base. The ideal candidate should have 3+ years in support, training, and development, with 2+ years in a customer-facing role. Proficiency in Google/MS Suite, Learning Management Systems (LMS), and excellent interpersonal, written, and problem-solving skills are required. Juul Labs offers competitive salaries, benefits, and a diverse and inclusive work environment.

Frequently Asked Questions

What is it like to work at Grafana Labs?
Grafana Labs fosters a flat, open‑source culture where engineers own entire feature lifecycles—from concept to production. Teams meet weekly on Discord for design reviews, code walkthroughs, and hack nights, and the company values data‑driven decision making. Remote work is the default, but on‑site retreats are held quarterly to strengthen collaboration. Employees regularly contribute to Grafana, Loki, Tempo, and other projects, and receive generous equity packages that align long‑term success with personal growth.
What types of positions are available?
Current openings include software engineers (frontend, backend, infrastructure), data scientists, DevOps engineers, UX designers, product managers, technical writers, and customer success specialists. Roles focus on building scalable observability solutions, supporting Grafana Cloud services, improving open‑source tooling, and expanding the company’s AI capabilities. Each position requires a strong foundation in distributed systems, cloud architecture, or user experience design.
How can I stand out as an applicant?
Showcase concrete contributions to Grafana, Loki, Tempo, or related open‑source projects in your portfolio. Provide measurable impact metrics—such as latency reductions, feature adoption rates, or cost savings—and explain your role in those achievements. Highlight experience with cloud-native technologies (Kubernetes, Prometheus, Grafana Cloud) and demonstrate proficiency in languages like Go, TypeScript, and Python. Finally, articulate a clear vision for how you can help Grafana Labs innovate in observability and open‑source leadership.

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