Jobs at Grow Therapy
490,160 open positions
Customer Success Associate, Network Quality and Retention
Company: Grow Therapy
Location: Remote
Posted Aug 01, 2023
Grow Therapy is a healthtech startup aiming to transform mental healthcare accessibility by empowering therapists to launch and grow insurance-accepting private practices. They are building a team of entrepreneurs and mission-driven individuals, having raised over $90M from top VCs and angel investors. The Customer Success Associate role involves identifying at-risk providers, improving network quality, coaching providers, and conducting retention calls to reduce churn.
Payor Partnership Support Associate
Company: Grow Therapy
Location: Remote
Posted Sep 12, 2023
)Generous PTO Company-wide winter break Mental health mornings (2 hours each week)Team meditationWellness StipendIn-office lunch and biweekly remote lunch on us! Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities LI-REMOTE We’ve raised over $100mm of funding from Transformation Capital, TCV, and SignalFire. What You’ll Be Doing: We’re looking for a first class Payor Partnership Support Associate who is passionate about improving the landscape for mental healthcare. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format BenefitsThe chance to drive impact within the mental healthcare landscape from day oneComprehensive health insurance plans, including dental and visionOur dedication to mental health guides our culture. You will work with a remote team of 6-8 teammates and report directly to a Team Lead on our Payor Partnership team. From day one, you’ll get exposure to what it’s like to build a business from the ground-up and you’ll be able to drive real impact. Your responsibilities will include: Answer live calls, emails and live chats from our payor partner clients within our team SLAsRetain clients by rematching those who had an unfavorable experienceBooking appointments for clients and care coordinatorsEnsure patient data in software is correct and most up to date, contacting the appropriate person for any inconsistenciesComplete outbound calls to prospective and existing clientsStay current and up to date with any new workflows or partnerships Grow participates inMeet with manager to discuss QA, accept feedback and improve communicationsSalary range: Starting rate is set at $20/hour - 1099 temp to hireYou’ll Be a Good Fit If: You lead with empathy, and prioritize customer value over everything else (working closely to find solutions that make their goals possible)You are successful working independently and remotely, and adapt well to changing priorities and customer needsYou are available during West Coast hours (Pacific Time)You thrive working at a fast-paced startup, and you are excited about contributing to our startup’s growthBonus points if you have a track record of at least one year of successful customer-facing professional experienceIf you don’t meet every single requirement, but are still interested in the job, please apply. Wellness benefits include (but are not limited to):Flexible working hours and location (remote OR in-office, your choice! This position will help directly improve our relationships with our payor partners and clients. You will be responsible for all aspects of intake and support related communications and resolutions. Since launching in February 2021, we’ve empowered over 10 thousand therapists and hundreds of thousands of clients across the country and insurance landscape. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.
Growth Manager (SEO)
Company: Grow Therapy
Location: Remote
Posted Sep 06, 2023
Grow Therapy is a mental healthcare company aiming to transform accessibility by empowering therapists to establish thriving insurance-accepting private practices. They are seeking a senior SEO expert to enhance online visibility and ensure individuals can easily find their services. The role involves developing and executing comprehensive SEO strategies, staying updated with trends, and collaborating with cross-functional teams. The company offers competitive benefits, including comprehensive health insurance, flexible working hours, and a commitment to mental health wellness.
Grievance Coordinator
Company: Grow Therapy
Location: Remote
Posted Aug 18, 2023
The text describes a job posting for a Grievance Coordinator at Grow Therapy, a mental healthcare startup. The role involves investigating complaints, ensuring contractual requirements are met, and improving the quality of care. The company aims to make mental healthcare more accessible and affordable. They have raised over $90M in funding and are looking for a candidate with at least 4 years of experience in a supervisory quality function in behavioral health.
Operations Associate
Company: Grow Therapy
Location: Remote
Posted Aug 10, 2023
)Generous PTO Company-wide winter break Mental health mornings (2 hours each week)Team meditationWellness StipendIn-office lunch and biweekly remote lunch on us! Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities LI-REMOTE You’ll be responsible for identifying problems that may arise in our processes using data sets and then working towards a solution.Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale.Partner and interface with external stakeholders including our critical payor partnersSalary range: $79,500-$119,125 You’ll Be a Good Fit If:You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.You're a strong project manager with experience managing and interacting with multiple stakeholders at one time (both internal and external). You know your way around spreadsheets, and you’re able to write complex formulas and pivot tables.You have a strong command of SQL. You are metric-driven and have experience creating and/or managing business metrics.Previous experience with HubSpot, Zapier, and/or other automation tools is a very strong bonus, but we prioritize capability over experience and are excited to invest in your professional growth.Previous healthcare and/or payor experience a strong bonus. If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format BenefitsThe chance to drive impact within the mental healthcare landscape from day oneComprehensive health insurance plans, including dental and visionOur dedication to mental health guides our culture. This will involve researching, planning, and scoping out the process, implementing the protocol for our team members to follow, and building out metrics to help track the success of our operations. Since launching in 2020, Grow has raised over $90M from top VCs and angel investors, including TCV, Transformation Capital, SignalFire, Village Global, CoFound, and leaders of Oscar, Nurx, Quartet, Airbnb, and Blackstone.What You’ll Be Doing: We’re looking for experienced Operations Associates for our Insurance Operations department (specifically our Credentialing, Payor Success, Revenue Cycle Management, and Special Projects) who are passionate about improving the landscape for mental healthcare. Wellness benefits include (but are not limited to):Flexible working hours and location (remote OR in-office, your choice! As you get to know our internal systems better, you’ll have the opportunity to expand your impact into different areas of the business, and you’ll eventually become the go-to person for a myriad of responsibilities.In these roles, you will primarily be responsible for building and maintaining systems and processes that are critical for our department. You’ll play an essential role in ensuring that our teams have the appropriate data, processes, and infrastructure in place to grow our payor relationships and provider base, get our providers in-network with the insurance companies, and obtain reimbursement for services to enable continued engagement and growth. You may do this yourself through no-code automation tools, or you may work with our Engineering team to help them develop and implement high-value features for our platform. You’ll thrive in this role if you love learning new tools to enhance productivity and figuring out how to automate processes that are tedious and manual.
Senior/Staff Data Engineer
Company: Grow Therapy
Location: Remote
Posted Aug 30, 2023
Grow Therapy is a startup aiming to transform mental healthcare accessibility by empowering therapists to launch and grow insurance-accepting private practices. They have raised over $90M from top VCs and angel investors since launching in 2020. The role of Data Engineer is available, requiring at least 5+ years of experience in a data engineering role, experience with specific tools, strong communication skills, and the ability to work independently to optimize and improve data pipelines and infrastructure.
Staff Software Engineer
Company: Grow Therapy
Location: New York City, NY
Posted Sep 10, 2023
)Generous PTO Company-wide winter break Mental health mornings (2 hours each week)Team meditationWellness StipendIn-office lunch and biweekly remote lunch on us! Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities LI-REMOTE You want ownership of your work.Bonus PointsExperience with React, TypeScript, and GraphQLPython and Flask ExperienceInteresting side projects!The salary range for this position is $186 - 220K per year. BenefitsThe chance to drive impact within the mental healthcare landscape from day oneComprehensive health insurance plans, including dental and visionOur dedication to mental health guides our culture. You’ve built and scaled systems, made complex engineering decisions, and have proved out your technical skills in industry.Entrepreneurial spirit. Wellness benefits include (but are not limited to):Flexible working hours and location (remote OR in-office, your choice! You are collaborative by nature, relish in camaraderie and group wins, and are looked to by colleagues as a steadfast partner and source of encouragementHighly Motivated. You’ll own the full-stack experience of notes syncing, intelligent prefilling, and caching notes to create a best-in-class experience.Optimizing search ranking and performance at scale - there are thousands of providers who accept many different insurance types, have unique backgrounds, and differing amounts of availability. You help set best practices for the team.Team Player. We’ve raised over $100mm of funding from Transformation Capital, TCV, and SignalFire. About the RoleAs a staff software engineer at Grow Therapy, you’ll have a huge amount of scope and autonomy. You have experience mentoring younger engineers formally and informally. You get to see a number of different product surface areas (provider portal, marketplace, client experience, infrastructure, and enabling operations) in addition to working full-stack (Flask/Python on the backend, React/TypeScript on the frontend, infrastructure on AWS).What you'll doMaking a robust cost estimation and eligibility checking platform - You’ll pull in data from different sources and implement the logic and infrastructure that allows us to give cost estimates for every insurance type our providers accept.Creating a world-class note-taking experience for providers - Notes are where our providers spend most of their day!
Provider & Client Outreach Lead
Company: Grow Therapy
Location: Remote
Posted Aug 26, 2023
)Generous PTO Company-wide winter break Mental health mornings (2 hours each week)Team meditationWellness StipendIn-office lunch and biweekly remote lunch on us! Continuous learning opportunities Competitive salary The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities LI-REMOTE Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format BenefitsThe chance to drive impact within the mental healthcare landscape from day oneComprehensive health insurance plans, including dental and visionOur dedication to mental health guides our culture. Wellness benefits include (but are not limited to):Flexible working hours and location (remote OR in-office, your choice! You’ve built metrics around time to respond / time to resolution, and use that data to drive decisions.You have strong communication skills and can quickly and succinctly present your ideas to company executives.You have a bias for action and care about delivering results and meeting deadlines.If you don’t meet every single requirement, but are still interested in the job, please apply. Since launching in 2020, Grow has raised over $90M from top VCs and angel investors, including TCV, Transformation Capital, SignalFire, Village Global, CoFound, and leaders of Oscar, Nurx, Quartet, Airbnb, and Blackstone.What You’ll Be Doing: We’re looking for a compassionate people manager and customer support professional who will help to build a best-in-class support experience for our providers (therapists and other mental healthcare professionals operating private practices) and their clients (people receiving therapy).You’ll help build, grow, and refine how Grow provides support around billing-related issues. This involves explaining how Insurance, Copays and Deductibles works, setting up policies that benefit both our Provider and Client experiences, and collaborating with our Credentialing and Billing Support teams to ensure we’re following industry best practices and providing our stakeholders with top-notch support.In this role, you will:Lead an organization of provider & client outreach specialists who respond quickly and accurately to questions via chat and emailAct as a key contributor towards large scale outreach projects which are critical towards stakeholder satisfaction and organizational growthBe a critical part of our Insurance Operations Department, working to improve our key metrics and grow our PCO Team’s capacity over timeThis is a remote role, and you’ll work with a mostly remote team.Salary range: $80,000 - $118,000You’ll Be a Good Fit If: You have at least 4 years of experience specifically in customer service/support in a healthcare organization. )You are comfortable with numbers. We’d also strongly prefer some experience with responding to customers via Chat.You have 2 - 4 years of experience managing a team of 5-10 people to achieve specific and measurable goals. Experience managing growing teams is a plusYou have experience with insurance benefits and being able to explain complex medical insurance concepts to customers and providers, such as how copays, coinsurance and deductibles workYou have a basic understanding of how to verify and check benefits across a variety of platforms, such as Claim MD or Availity (with medical coding / billing experience a plus! Our founders come from Harvard Medical School, Stripe, and Blackstone, and are champions of balancing bold ambitions with a culture that promotes holistic well-being.
Senior Software Engineer
Company: Grow Therapy
Location: New York City, NY
Posted Aug 15, 2023
The text describes an opportunity to work as an early engineer at Grow, a startup aiming to transform mental healthcare accessibility. The role involves building a cost estimation and eligibility checking platform, creating a world-class note-taking experience for providers, and optimizing search ranking and performance at scale. The company has raised over $90M in funding and is led by entrepreneurs and mission-driven individuals. The salary range is $167-189K per year, with comprehensive benefits and unbounded leadership opportunities.
Senior/Staff Data Engineer
Company: Grow Therapy
Location: Remote
Posted Aug 30, 2023
Grow Therapy is a startup aiming to transform mental healthcare accessibility by empowering therapists to launch and grow insurance-accepting private practices. They have raised over $90M from top VCs and angel investors since launching in 2020. The role of Data Engineer involves building and optimizing data infrastructure, collaborating with product and engineering, and implementing data governance and error monitoring.
Payor Partnership Support Associate
Company: Grow Therapy
Location: Remote
Posted Aug 01, 2023
Grow Therapy is a startup that aims to transform mental healthcare accessibility by creating game-changing technology and building a team of entrepreneurs and mission-driven individuals. They are looking for a Payor Partnership Support Associate to improve relationships with payor partners and clients.
Senior Platform Engineer
Company: Grow Therapy
Location: New York City, NY
Posted Aug 23, 2023
Grow Therapy is a mental healthcare company aiming to transform accessibility through technology. They are seeking a Senior Platform Engineer to develop software and infrastructure for internal teams. The role involves creating golden paths, maintaining existing infrastructure, and providing expertise in AWS, Terraform, and other technologies. The company offers comprehensive benefits, including health insurance, flexible working hours, and mental health support.