Jobs at Gusto
Gusto is a cloud‑based payroll, benefits, and HR platform that serves over 100,000 small businesses worldwide. Since its 2011 launch, the company has positioned itself as a fintech pioneer, offering a user‑friendly interface combined with robust compliance tools that streamline HR operations for startups and mid‑size firms.
Gusto hires across engineering, product, data science, sales, marketing, customer success, finance, and legal. Technical candidates can expect a stack that includes Go, Ruby on Rails, React, and GraphQL, while product teams focus on rapid iteration in an agile environment. Non‑tech roles find flexible remote policies, high equity potential, and a culture that emphasizes transparency and continuous learning.
Job Transparency’s listings give applicants a clear view of each role’s salary range, benefit perks, and real‑time employee sentiment. By comparing Gusto’s compensation benchmarks against industry averages, candidates can negotiate confidently and filter opportunities that match their career goals and location preferences.
Product Marketing, Senior Manager
Company: Gusto
Location: San Francisco, CA
Posted Aug 01, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. They have a mission to create a world where work empowers a better life and are looking for a customer-backed, execution oriented product marketer to own the growth and go-to-market motions of Gusto's product offering to small and medium businesses.
Software Engineer, Türkiye
Company: Gusto
Location: Remote
Posted Jul 31, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto is committed to building a collaborative and inclusive workplace and is hiring engineers to work on customer-facing products and improve the financial wellness of their customers.
Senior Commercial Counsel
Company: Gusto
Location: New York City, NY
Posted Aug 04, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. This individual is highly self-motivated, identifies and executes on areas of opportunity for process maturity and scalability, seamlessly manages a high volume of competing priorities and workstreams, and exercises exceptional judgment and interpersonal skills in providing counsel, drafting, negotiating, and managing other business and legal needs. If this sounds appealing and you shine in a fast-paced environment and thrive on the success of a job well done, let’s chat!Here’s what you’ll do day-to-day:Draft, review, and negotiate a variety of commercial agreements in support of Gusto Embedded, partnerships, and procurement initiatives, including MSAs/SOWs, SaaS agreements, marketing and referral partnerships, API integrations, data processing agreements, and other commercial contracts.Develop trusted relationships as a thought partner to business teams and stakeholders across Embedded, Product, Finance, Security, Risk, Operations, Partnerships, Procurement, and Legal & ComplianceUnderstand the key business issues that drive legal and compliance issues, and consistently make commercial legal decisions that support achievement of those business objectives. Support and coach sales and partnerships teams on deal structure and contract negotiations.Build scalable and effective processes for deal review and negotiations, including through the creation and maintenance of playbooks and other internal resources, contract templates, and trainings.Identify and evaluate both business and legal risks, and find creative solutions to mitigate them while achieving business goals.Here’s what we're looking for:JD degree and a member of a State Bar/active license to practice law. 6+ years of combined legal experience in a technology transactions department at a law firm and an in-house legal department with a high-growth technology company.Experience drafting and negotiating complex enterprise SaaS agreements.Experience sitting on business leadership teams and/or providing counsel as a strategic partner to senior business leaders. Experience supporting and empowering account executives throughout the commercial negotiation process.Excellent communicator, strong negotiator and detail oriented drafting skillsHighly responsive, accountable, growth mindset and service-oriented attitude in a fast-paced environmentAbility to effectively prioritize and advance several deals simultaneously, often on tight deadlinesA team player mindset (no job is too big or too small).A collaborative approach and demonstrated ability to work well under pressure, cross-functionally, and independently.Bonuses:Familiarity working within the highly regulated payments or financial services industries.History of supporting highly regulated industries, such as financial services, payroll/tax SaaS, health care, etc.Our cash compensation amount for this role is targeted at $182,000 - $214,000/year in Denver, and $213,000 - $250,000/year for San Francisco & New York. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. The right candidate has an excellent track record of collaborating with the business on complex deals, is passionate about building trusted relationships with business and legal stakeholders, and embraces fast-paced change and growth without missing the details. The Senior Commercial Counsel will play an impactful role in Gusto’s growth as a key partner for business teams across Gusto, with Commercial support spanning vendor relationships, product partnerships, and Gusto’s Infrastructure-as-a-Service products, including Gusto Embedded Payroll. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Gusto is seeking a highly experienced transactional attorney to join our dynamic, collaborative Product and Commercial Legal team and lead commercial contract review and negotiation across Gusto’s most strategic initiatives. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
Customer Care Advocate
Company: Gusto
Location: Greater Denver Area
Posted Aug 03, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.Our cash compensation for this role is $20.20/hr in Denver & most remote locations. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Customer Care Advocate supporting payroll at Gusto, you will guide our customers to payroll solutions, answering queries via phone and email each day. Timezone: PST/MSTHere’s what you’ll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality. Here’s what we're looking for:You have the ability to work effectively and full-time in PST/MST time zones.6 months - 2 years of work experience in a customer-facing role Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.Reliable: Reference checks should reveal no attendance/tardiness patterns. Ethical: The demands of this position are not an excuse to abandon our values, but rather, an opportunity to reveal them to our customers.Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution.
Customer Care Advocate
Company: Gusto
Location: Greater Denver Area
Posted Aug 03, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Our customers come from all walks of life and so do we. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Customer Care Advocate supporting payroll at Gusto, you will guide our customers to payroll solutions, answering queries via phone and email each day. Timezone: PST/MSTHere’s what you’ll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality. Here’s what we're looking for:You have the ability to work effectively and full-time in PST/MST time zones.6 months - 2 years of work experience in a customer-facing role Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.Reliable: Reference checks should reveal no attendance/tardiness patterns. Ethical: The demands of this position are not an excuse to abandon our values, but rather, an opportunity to reveal them to our customers.Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals.
Lifecycle Marketing, Senior Manager
Company: Gusto
Location: San Francisco, CA
Posted Aug 01, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. The company aims to create a world where work empowers a better life and has a commitment to building a collaborative and inclusive workplace. The Lifecycle Marketing Manager, GTM Campaigns role involves managing the strategy, execution, and measurement of omnichannel campaigns, defining communication strategies, and working closely with cross-functional teams.
Software Engineering Manager, Tax Set-Up
Company: Gusto
Location: Greater Denver Area
Posted Aug 02, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Our customers come from all walks of life and so do we. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. As a People Empowerer for the Tax Setup team in Payroll Services, you’ll directly empower 7 engineers, supporting them in their continued growth and success. You’ll collaborate with a cross-functional team of Product, Design, and Data partners, as well as embedded Tax Filing Compliance Specialists to help our customers navigate highly complex tax agency requirements with clarity, and without unnecessary stress.Here’s what you’ll do day-to-day:Conduct regular 1:1s with your team members to support their continued growth and learningCollaborate with the extended team during daily “Team Times” where we plan, pair program, and laugh togetherPartner with Compliance, Customer Success, and others within and outside your teamModel Gusto’s values in your immediate team, and as part of the broader community of Gusto leadersProvide and receive mentorship and peer supportHere’s what we're looking for:At least 6 years of professional software engineering experienceAt least 2 years leading engineering teamsComfort navigating a complex and ambiguous problem space, and asking for help and clarification when neededA desire to grow and learn on the jobA focus on building with quality and rigor, while keeping in mind the impact our code has on our customer’s financial well-beingOur cash compensation amount for this role is targeted at $170,000/yr to $218,000/yr in Denver & most remote locations, and $206,000/yr to $264,000/yr for San Francisco & New York.
Principal Product Manager, Gusto Pro
Company: Gusto
Location: New York City, NY
Posted Aug 02, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto is looking for a Principal Product Manager to lead the product strategy for Gusto Pro, their product for accountants. The role involves uncovering and solving big problems, creating a long-term vision, and collaborating with cross-functional teams. Gusto offers competitive compensation packages with a strong emphasis on equity-based compensation.
Sales Operations Analyst
Company: Gusto
Location: New York City, NY
Posted Jul 29, 2023
Gusto is a modern, online people platform that offers comprehensive services for small businesses, including payroll, health insurance, 401(k)s, HR support, and team management tools. With offices in Denver, San Francisco, and New York, Gusto serves over 300,000 businesses nationwide. The company is seeking a Sales Insights and Operations professional to support and shape its high-growth sales team. The ideal candidate will have 5+ years of strategy, ops, or analytical experience, preferably in a fast-paced technology company. They should be a strong business partner, first principles thinker, and have deep experience with sales-stack technologies. The role involves day-to-day support of sales programs, up-leveling sales strategy, process design and improvement, comp and quota planning, sales productivity enablement, revenue analytics, and cross-functional partnerships. Gusto is committed to building a collaborative and inclusive workplace and offers competitive compensation packages.
Product Security Software Engineer
Company: Gusto
Location: San Francisco, CA
Posted Jul 28, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto serves over 300,000 businesses nationwide and is committed to building a collaborative and inclusive workplace. They are looking for a senior software engineer to join their Product Security Engineering team to bolster security in core systems and maintain high uptime for core services.
Contract Technical Recruiter
Company: Gusto
Location: Greater Denver Area
Posted Aug 02, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. Our ideal hire has successfully recruited in face pace agile environments supporting Directors, Senior Engineering Manager and Staff+ IC roles across multiple verticals (software engineering, product management, design, data science and machine learning). Learn more about our Total Rewards philosophy. We’re looking for a Technical Recruiter to help us scale our Engineering, Product, Data and Design Organization. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Our customers come from all walks of life and so do we. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
Procurement Manager (Indirect)
Company: Gusto
Location: New York City, NY
Posted Aug 01, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto is looking for a Procurement Manager to lead efforts in maximizing value from suppliers and meeting business objectives. The role involves developing and executing sourcing strategies, collaborating with team members, and ensuring ongoing improvement strategies are followed.