Jobs at Gusto
Gusto is a cloud‑based payroll, benefits, and HR platform that serves over 100,000 small businesses worldwide. Since its 2011 launch, the company has positioned itself as a fintech pioneer, offering a user‑friendly interface combined with robust compliance tools that streamline HR operations for startups and mid‑size firms.
Gusto hires across engineering, product, data science, sales, marketing, customer success, finance, and legal. Technical candidates can expect a stack that includes Go, Ruby on Rails, React, and GraphQL, while product teams focus on rapid iteration in an agile environment. Non‑tech roles find flexible remote policies, high equity potential, and a culture that emphasizes transparency and continuous learning.
Job Transparency’s listings give applicants a clear view of each role’s salary range, benefit perks, and real‑time employee sentiment. By comparing Gusto’s compensation benchmarks against industry averages, candidates can negotiate confidently and filter opportunities that match their career goals and location preferences.
Tax Filing Compliance, Leadership
Company: Gusto
Location: Greater Denver Area
Posted Aug 12, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. It’s a small, tight, fun group that works hard and laughs a lot. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Our customers come from all walks of life and so do we. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. There are thousands of critical operational tasks that are completed for our customers accurately and on time, every time, in a proactive and scalable manner. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Head of Payroll Tax Compliance - Symmetry
Company: Gusto
Location: New York City, NY
Posted Aug 13, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Symmetry Software, now part of Gusto, is the payroll infrastructure for software and payroll platforms. They look for a Head of Payroll Tax Compliance to set a new strategy, execute key projects, build industry partnerships, and people development. The role involves strategic direction, content strategy, industry trends and regulatory changes, cross-functional execution, internal teams enablement, workflow and process improvements, industry partnerships, team and people development, and establishing KPIs.
Senior Product Manager, Payroll
Company: Gusto
Location: New York City, NY
Posted Aug 17, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. This team owns all customer experiences and systems around compliance, taxes, payments, filings, running Payroll, tax operations, and more. As part of this team, you will closely collaborate with Engineers, Designers, Data Scientists, Compliance, Legal, and Operations partners to drive strategy, build products, and impact Gusto’s P&L. Are you passionate about detailed execution to simplify complex and highly regulated jobs-to-be-done and create delightful solutions for customers? If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. The ideal candidate would have experience working in a highly regulated industry, building and managing complex products at scale, and leading engineering and cross-functional teams.Here’s what you’ll do day-to-day:Tackle complex and ambiguous problems in a highly regulated domain while partnering with Engineering, Design, Data Science, Compliance, Legal, Operations, and other cross-functional teams Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders Understand, track and improve key product and business metrics Conduct user research to deeply understand customers’ needs, jobs-to-be-done, and then translate into actionable strategy Distill insights and data from key stakeholders, industry trends, competitive analysis, business and product metrics, and other sources to guide strategy Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact Iterate on mature features using data and customer feedback to identify areas for improvement and optimization, and ensure experiences delight our customers and surpass our business goalsHere’s what we're looking for:5+ years of hands-on product management experience with a proven track record of building products customers love preferably in rapidly scaling companiesStrong analytical and problem-solving skills: ability to articulate and build business models and prioritization Ability to set a strategy and translate it into a roadmap requirements and actionable planAbility to define and track metrics to successfully launch and land high impact features Experienced driving at-scale features/improvements to mature products. High attention to detail, strong bias for action and highly organized. Driving end-to-end execution with cross functional partners while building strong partnership and collaboration to garner buy-in across all levels and teams Relentlessly focused on customers’ needs, and thrive in working backward from the needs of your customers to build solutions that scale Obsessed with creating simple, beautiful, and enjoyable experiences that delight users and make their lives easierExperience in distilling complex and ambiguous problems into actionable solutions Previous experience in a highly regulated domain and/or in Payroll is a plusAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We are looking for an experienced Senior Product Manager with strong strategy, analytics, and leadership skills to join our team. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we.
Sales Development Representative
Company: Gusto
Location: Greater Denver Area
Posted Aug 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We have communal goals, a team spirit, and company leadership that cares about selling the right way.Here’s what you’ll do day-to-day:Qualify, and schedule demos for potential Gusto customersFollow up with a high volume of leads within a short timeframe. Field inbound emails and dials from leads (Our current team averages ~10 emails/day 65 dials/day)Document various details like customer profiles, responses, and next stepsActively listen to understand what customers need and confidently communicating Gusto's value propositionPrioritize opportunities and apply appropriate resourcesResearch, develop, and implement sales strategies and tactics to drive more demos Here’s what we're looking for:Track record of success and over-achievement (in work or school based setting)Experience using a CRM to track progress is a plus (we use Salesforce)Ambitious, enthusiastic, tenacious, and full of winA consummate team player who enjoys wearing multiple hats and inspiring everyone around you to do great workTechnically proficient and experienced with web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff)Cold-calling/prospecting experience is a plusExperience working in B2B sales preferredGreat at communicating on the phone, over email, and in person You must be located in the Metro area of Denver, CO, or Detroit, MI in order to qualify for this role. You’ll also be the first person to chat with potential, inbound customers, so we’re looking for a strong communicator who demonstrates a natural instinct for sales, initiative, resourcefulness, and a thirst for excellence. Our team of over a hundred sales professionals includes folks practices across all channels and with different types of customers, but we all share deep passion and commitment to solutions selling: our company exists to solve problems for small businesses, and our sales team is a vital front door for small businesses who need and love our solutions. As a Sales Development Representative, you will help us shape the entire sales development process. You’ll help them navigate an important onboarding process, demonstrating sophisticated customer success skills. Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory sales skills.
Salesforce Developer
Company: Gusto
Location: Remote
Posted Aug 11, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Learn more about our Total Rewards philosophy. Salesforce Developer (Internal Tools)Locations: Mexico City, Aguascalientes, Morelos, Sonora, JaliscoGusto is growing our Business Technology team and is looking for a dynamic, capable Salesforce Developer! If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. The BizTech Team is a trusted partner to those teams developing systems and tools that enable the best service. Here’s what you’ll do:Develop and maintain end-to-end integrations with our homegrown application and sales/customer support toolsImplement and maintain Salesforce configuration, custom objects, workflows, Apex, VisualforceTranslate complex business requirements into elegant technical solutionsImprove quality and completeness of documentation and end-user trainingBe the key stakeholder for change management and development processHere’s what we’re looking for:Deep knowledge and experience of Sales processes and Salesforce's suite of products across all SDLC phases.Strong proficiency with Force.com Platform skills like Apex, Lightning (LWC, Aura), Visualforce, SOQL, Unit Testing etc.Thorough understanding of SaaS data models, design considerations and connected web services.Good understanding of Salesforce DX, source-driven development using Git/Github or similar version control system, Continuous Integration and Continuous Delivery as part of DevOps process.2-7+ years of experience leveraging Salesforce platform features and building custom solutions on Salesforce and other Go-To-Market applications1-2+ years of experience integrating business applications using platforms like Mulesoft, Snaplogic, Workato etc and APIs.Salesforce Sales Cloud Consultant, Platform App Builder, Platform Developer (I and II) and Salesforce Domain Architect certifications preferred.BA/BS degree in Computer Science/Math or equivalent practical experiencePassionate about helping small business owners convert pain points into solutionsBonus points for any of the following (you always went for that extra credit, right? ):Familiarity with object-oriented programming languages, such as JavaFamiliarity with scripting languages, such as Java ScriptMarketo, Pardot, or marketing automation experienceExperience mentoring and training junior developers and administrators.Learn more about the team:Our Engineering Culture and ValuesHow We Built a Service-Driven TeamOur Diversity Goals and EffortsOur cash compensation amount for this role is targeted at 650,500-1,646,800 (MXN) plus equity (USD). You'll partner with and support teammates to develop and implement solutions supporting our Sales, Customer Experience and Marketing teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
Head of Engineering, Members
Company: Gusto
Location: San Francisco, CA
Posted Aug 12, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. The primary financial product is Gusto Wallet, which offers employees a suite of financial wellness tools as well as management of their payroll, benefits and HR functionality.You will be the engineering leader for this business, reporting directly to the GM of the Members Segment. Our engineering teams are focused on building our core credit, banking, financial wellness and infrastructure capabilities. You will also be responsible for working collaboratively with other cross-functional teams and leaders to bring and enhance our web experience for employees natively into the mobile app. Here’s what you’ll do day-to-day:Hire, lead and scale our segment engineering organization. Work cross functionally with design leadership and product management leadership to drive the segment’s vision and strategyWork with cross-functional partners in engineering leadership and data science leadership to realize the visionResponsible for driving the development of product and core platform in a fast paced, start-up environmentProviding technical leadership in defining the product and platform solutionsHere’s what we're looking for:15+ years software engineering experience7+ years software engineering management experience. 5+ years leading other engineering managersExperience in scaling engineering organizations with a focus on individual and team developmentWeb & Mobile app development expertise, including release management, observability, and performanceAbility to balance business needs, development for multiple product lines, and shipping high quality solutionsExperience in highly cross-functional environments for highly complex products preferred.Experience in mobile, growth, core infrastructure (payments, fraud, credit) and, user experience optimization required Our cash compensation amount for this role is targeted at $215,000 - $248,000 in Denver & most remote locations, and $250,000 - $290,000 for San Francisco & New York. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. We’re growing a new business that’s focused on the millions of employees and contractors that utilize the Gusto platform, who we refer to as “members.” The Members business unit is already a standalone, multi-million dollar revenue generating business that’s growing rapidly. This business unit will be one of the key contributors to Gusto’s next phase of growth and will reach revenue in the hundred of millions over the next several years. We’re looking for a strategic and inspirational engineering leader to empower and scale the engineering teams that are building Gusto’s next big thing. About the jobYou’ll focus on two new product areas for Gusto: (1) Our financial products and (2) our consumer mobile app, which are aimed at empowering personal prosperity for employees of our small business customers. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
Technical Solutions, Developer Relations
Company: Gusto
Location: New York City, NY
Posted Aug 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. You will work closely with internal and external developers to build seamless, delightful integrations that solve meaningful pain points for Gusto’s 300,000+ customers nationwide. Here’s what you’ll do day-to-day: Advise prospective Gusto partners on Gusto’s capabilities provided via the API and the value that can be derived for existing and future mutual customers. Inspire our partners to take advantage of the applicable facets of our API, driving deeper, more impactful integrations to provide additional value for mutual customers. Assist partners with solution design, imparting Gusto’s experience principles and philosophy to deliver more seamless, delightful, comprehensive user experiences. Serve as the primary technical point of contact for partners through the entire partnership lifecycle, providing technical thought partnership, investigation of bugs/issues, and advising on integration improvement opportunities.Closely partnering with Gusto’s internal teams, such as Partner Management, Partner Development and Corporate Development, to provide strategic and thought partnership on matters concerning the API and integrations.Design and execute app ecosystem related projects and initiatives.Serve as a key stakeholder in ecosystem wide strategy, projects, initiatives and maintenance.Working closely with Gusto’s engineering teams on bugs and issues, improving existing API functionality and building new functionality.Ownership of QA for new/updated integrations and building App Directory listings.Maintenance, grooming and prioritization of the App Ecosystem backlog.Advocating for the Gusto API, both internally and externally.Here’s what we're looking for:4-6 years of experience, with 2+ years in a technical-client-facing role (developer relations, technical architecture, solution design, technical consulting, support engineering etc. ).Scrappy, entrepreneurial, builder mindset - you will be part of a team that is iterating quickly with big aspirations, but finite resources.Problem solver with strong product sense and experience resolving complex issues - able to prioritize customer needs, dig into pain points, problem solve with customers, and clearly communicate product requirements to engineering and product teams.Structured thinker with strong communication skills and comfort talking with all levels of partner teams, from individual contributors to C-level executives, using language that appropriately communicates complex technical information for the given audience.Technical program, or project, management experience including stakeholder, resource, and timeline management accountability.A team player who thrives on cross-functional collaboration to understand gaps and working together to improve systems and processes. A desire to learn all about the intricacies of payroll and Gusto’s APIs.Nice to haves:Technically adept in APIs. You’re able to understand and explain how APIs can be used to simplify complex domain problems for other developers.Prior experience at an API-first companyExperience building and managing developer communities, crafting and improving standards for 3rd party developers, building trust and excitement in the developer community, and evangelizing technical solutionsProgramming experience and/or experience using Postman or similar toolsProven success in overseeing all elements of the product development lifecycle and/or demonstrated track record of designing and implementing complex solutions for enterprise-level customers.Knowledge of payroll software and/or Vertical SaaS.Experience using Github Our cash compensation amount for this role is targeted at $119,000 OTE to $149,000 OTE in Denver and most remote locations and $138,000 - $181,000 in San Francisco and New York. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Technical Solutions, Developer Relations
Company: Gusto
Location: New York City, NY
Posted Aug 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. You will work closely with internal and external developers to build seamless, delightful integrations that solve meaningful pain points for Gusto’s 300,000+ customers nationwide. Here’s what you’ll do day-to-day: Advise prospective Gusto partners on Gusto’s capabilities provided via the API and the value that can be derived for existing and future mutual customers. Inspire our partners to take advantage of the applicable facets of our API, driving deeper, more impactful integrations to provide additional value for mutual customers. Assist partners with solution design, imparting Gusto’s experience principles and philosophy to deliver more seamless, delightful, comprehensive user experiences. Serve as the primary technical point of contact for partners through the entire partnership lifecycle, providing technical thought partnership, investigation of bugs/issues, and advising on integration improvement opportunities.Closely partnering with Gusto’s internal teams, such as Partner Management, Partner Development and Corporate Development, to provide strategic and thought partnership on matters concerning the API and integrations.Design and execute app ecosystem related projects and initiatives.Serve as a key stakeholder in ecosystem wide strategy, projects, initiatives and maintenance.Working closely with Gusto’s engineering teams on bugs and issues, improving existing API functionality and building new functionality.Ownership of QA for new/updated integrations and building App Directory listings.Maintenance, grooming and prioritization of the App Ecosystem backlog.Advocating for the Gusto API, both internally and externally.Here’s what we're looking for:4-6 years of experience, with 2+ years in a technical-client-facing role (developer relations, technical architecture, solution design, technical consulting, support engineering etc. ).Scrappy, entrepreneurial, builder mindset - you will be part of a team that is iterating quickly with big aspirations, but finite resources.Problem solver with strong product sense and experience resolving complex issues - able to prioritize customer needs, dig into pain points, problem solve with customers, and clearly communicate product requirements to engineering and product teams.Structured thinker with strong communication skills and comfort talking with all levels of partner teams, from individual contributors to C-level executives, using language that appropriately communicates complex technical information for the given audience.Technical program, or project, management experience including stakeholder, resource, and timeline management accountability.A team player who thrives on cross-functional collaboration to understand gaps and working together to improve systems and processes. A desire to learn all about the intricacies of payroll and Gusto’s APIs.Nice to haves:SQL experience Technically adept in APIs. You’re able to understand and explain how APIs can be used to simplify complex domain problems for other developers.Prior experience at an API-first companyExperience building and managing developer communities, crafting and improving standards for 3rd party developers, building trust and excitement in the developer community, and evangelizing technical solutionsProgramming experience and/or experience using Postman or similar toolsProven success in overseeing all elements of the product development lifecycle and/or demonstrated track record of designing and implementing complex solutions for enterprise-level customers.Knowledge of payroll software and/or Vertical SaaS.Experience using Github Our cash compensation amount for this role is targeted at $119,000 OTE to $149,000 OTE in Denver and most remote locations and $138,000 - $181,000 in San Francisco and New York. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Senior Salesforce Business Analyst
Company: Gusto
Location: New York City, NY
Posted Aug 16, 2023
Gusto is a modern online platform for small businesses, offering services like payroll, health insurance, 401(k)s, and HR tools. They are seeking a Senior Salesforce Business Analyst with 4+ years of experience, who is organized, an expert in translating functional requirements into technical solutions, and passionate about problem-solving. The ideal candidate will drive system improvements, manage projects, and partner with cross-functional teams to scale their Service Cloud instance. They will be responsible for ensuring business partner requirements are translated into technical requirements, analyzing data to improve customer experience, and owning the vision, strategy, and roadmap for lead-to-cash capabilities.
Integration Developer
Company: Gusto
Location: New York City, NY
Posted Aug 16, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. You'll architect, design, implement and maintain scalable integrations supporting Sales, Marketing, Customer Experience, Finance, and People teams. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. You'll start by learning about our existing integration landscape.In the first 60 days, you'll help enhance our iPaas platform capabilities while migrating existing integrationsBy the end of the first 90 days, you'll have delivered several high-quality integrations that have made a positive impact on the businessThe Day-to-day In this Role involvesParticipating in Sprint CeremoniesCollaborating with various stakeholdersDesigning, implementing and testing integrationsEnhancing or troubleshooting existing integrationsResponsibilitiesDesign and implement integrations using an iPaaS solutionCollaborate with business analysts, developers, and end-users to gather requirements and build integrations that streamline business processes and improve efficiencyEnsure integrations are robust, scalable, and secure, meeting compliance and security requirementsDevelop and maintain technical documentation, including design documents, database schema designs, and runbooksTroubleshoot and resolve issues related to integrations, working with stakeholders and the iPaaS vendor as necessaryParticipate in code reviews and adhere to software development lifecycle standards and best practicesTest and validate integrations with end-users to ensure they meet their needs and requirementsParticipate in an on-call rotationHere's What We're Looking For6+ years of experience building integrations using platforms like Workato, Mulesoft, Boomi6+ years of experience integrating with Cloud/SaaS applications, APIs, SDK of packaged applications and legacy applicationsExtensive experience working with REST-ful and SOAP-based servicesStrong knowledge and experience with Enterprise architecture and Integration patternsStrong knowledge of Enterprise Service Bus, Messaging Queues (kafka, amazon SQS), RDBMS database technologyExperienced in both Agile and waterfall methodologiesExperience working with cloud services like AWS, GCPBA/BS degree in Computer Science/Math or equivalent practical experiencePassionate about helping small business owners convert pain points into solutionsKnowledge around building CICD pipeline for iPaas is a plusAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.Our cash compensation range for this role is $144,000-158,000/yr in Denver & other locations, and $174,000-191,000/yr in San Francisco & New York. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Partner Manager, Product Partnerships
Company: Gusto
Location: New York City, NY
Posted Aug 10, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. and proficiency in PPT creationDeep empathy and obsession for delivering an amazing customer experience and for making things more efficientBonus: Proficiency in SQL or Advanced Excel functions Bonus: Experience in the Fintech, payments or banking industries Here’s an overview of expectations:Each quarter, you’ll be responsible for OKRs aligned to partnership KPIs, projects focused on growth and the overall success of the Partner Operations team You’ll serve as our partners’ “go to” on day-to-day issues, serving as their sounding board and gathering feedback about customer experience, product and operational requests You build trustworthy relationships across the company; is looked to as approachable and informed product expertOur cash compensation amount for this role is targeted at $127,000 -$149,000/year in Denver & most remote locations, and between $154,000 - $181,000 in San Francisco and New York City. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. 7+ years of work experience Excellent internal and external communication abilities and interpersonal skills Strong project management skills with excellent attention to detailComfort with a fast-paced, ever-changing environment and lots of ambiguity “Builder” mentality - this is a highly leveraged team and you’ll be able to influence the way in which we operate as a team and how we grow itIntermediate Excel skills (Pivot tables, basic functions, etc.) The current team is small, but mighty, and in this role you’ll have the opportunity to be a leader as the team expands. You will develop a deep understanding of our partnerships and work closely with cross-functional partners across many teams, both internal and external, to create a world-class experience for our customers. Here’s what you’ll do day-to-day:Represent Gusto as the primary point of contact for a book of strategic partners, holding both the partner and Gusto accountable to our mutual goals and SLAsDrive strategic cross-functional projects impacting the product, partner and/or operational teamsExecute Quarterly Business Reviews with C-suite partner and Gusto audience, surfacing key learnings, trends and opportunities for the business Handle escalations on partnership related issues and make recommendations to alleviate pain points Build and iterate on processes with partners with the objective of creating efficient and scalable operations between teamsUse data-driven analysis to influence cross-functional stakeholders on key partnership initiatives Roll up your sleeves to “zoom in” on small product or process details to solve problems and improve the success of the partnership Own the launch execution of any net new partnerships added to the Financial Products suite Here’s what we’re looking for:2+ years of relevant experience, including partner management, business development, customer success or product operations. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. The Partner Operations team is responsible for partnering with many cross-functional teams to launch new partnerships, manage and grow the existing partner ecosystem (Workers’ Compensation, 401(k), 529 College Saving, HR Pros and more) and develop actionable insights by leveraging user feedback and key metrics to shape the product partnerships and positively impact the customer journey.
Sales Development Representative
Company: Gusto
Location: Greater Denver Area
Posted Aug 16, 2023
Gusto is a modern, online people platform that offers full-service payroll, health insurance, 401(k)s, expert HR, and team management tools to small businesses. The company serves over 300,000 businesses nationwide and is committed to creating a collaborative and inclusive workplace. The Sales Development Representative role involves qualifying and scheduling demos for potential customers, fielding inbound emails and calls, and communicating Gusto's value proposition. The ideal candidate should have a track record of success, experience with CRM, be a team player, and have strong communication skills.