Jobs at Insight Global

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in-depth expertise and understanding routinely recognized as a 'Best Place to Work' 75 years strong and still growing

GRC Manager (Archer)

Company: Crowe Global

Location: Chicago, IL

Posted Apr 29, 2024

Crowe is a reputable firm offering a 'Best Place to Work' environment, with a focus on emerging technology solutions and internal career growth. The company is seeking a Financial Services Integrated Risk Management GRC Manager with extensive experience in implementing the Archer GRC software platform, particularly in the banking industry. The role involves delivering consulting services, managing client service delivery, and leading a team of professionals. Qualifications include a degree in a relevant field, 5+ years of experience in managing complex systems for risk and compliance, and expertise in GRC processes and technology.

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SOC Supervisor

Company: Global Guardian

Location: Charlotte, NC

Posted Apr 27, 2024

Company Overview At Global Guardian client safety and satisfaction are their top priorities Global Guardian is a provider of worldclass security solutions customtailored to the individual needs of its global client base They offer a comprehensive and integrated suite of bestinclass security emergency and medical services that help clients identify and mitigate the risks of traveling and doing business both overseas and domestically Solutions and services include personnel location sharing and monitoring emergency response security and transportation support intelligence and due diligence medical support medical evacuation emergency and custom aviation cyber security and video surveillance monitoring Global Guardians Operations Center outside Washington DC and security teams in over 130 countries give clients peace of mind in knowing that no matter where they are in the world Global Guardian stands ready to support quickly 24 7 365 Position Overview Global Guardians Asset Security Division is seeking an enthusiastic individual for Security Operations Center Operator role to join our fastpaced Charlotte NC office The Security Operations Center Supervisor will cross train in the Video monitoring Intrusion detection FA and Asset Tracking We are looking for a team member who is extremely efficient and wants to grow with us Job Responsibilities <ul><li>Dispatch local authorities when necessary<li> <li>Able to handle lifesaving situations utilizing event driven Artificial Intelligence<li> <li>Respond to events and alarms for Video Monitoring Intrusion detection FA and Asset Tracking<li> <li>Conduct site guard tours and immediate response to panic alarms<li> <li>Maintain uptodate knowledge of and adherence to site protocols<li> <li>Maintain accurate records of all incidents and prepare incident reports for any events<li> <li>Be able to lead and guide operators on shift to meet company and monitoring expections<li> <ul> Experience Requirements <ul><li>Previous experience in a monitoring or dispatch center REQUIRED<li> <li>13 years experience in the security industry preferred<li> <li>Military and or security background preferred<li> <li>Proficient in Microsoft Office<li> <li>Excellent organizational skills with high attention to detail<li> <li>Ability to multitask and has a strong work ethic<li> <li>Excellent oral and written communication skills<li> <li>Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members<li> <li>Have a strong sense of ownership and willingness to take charge of a situation<li> <li>Strong organizational skills <li> <ul>Fulltime positions available 1st shift 7a3p 2nd shift 3p11p 3rd shift 11p7a US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at email protected

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Group Product Mgr

Company: Neuron team at CDK Global

Location: Chicago, IL

Posted Apr 28, 2024

Position Summary Provides leadership to product managers Accountable for the performance amp results of team including crossfunctional interactions Develops team plans including product roadmaps team OKRs amp hiring development amp retention plans Manages larger teams Key outcomes of role <ul><li>Delivery of differentiated product line strategy amp roadmap and execution plans that meets growth amp profitability targets<li> <li>Drive adoption of product line achieve target NPS scores<li> <li>Build a worldclass product management team driving team goals amp development plans demonstrated in engagement scores amp achievement of target OKRs<li> <li>Create fulllife cycle portfolio plan executing on new products through EOL<li> <ul>Position Responsibilities amp Essential function <ul><li>Define amp drive roadmap for product line<li> <li>Accountable for entire product line lifecycle<li> <li>Articulate market trends demand drivers competitive dynamics to inform product roadmap amp priorities<li> <li>Identify key build partner amp buy criteria <li> <li>Integrate market research persona research usability studies to evolve existing products in market<li> <li>Define success metrics and OKRs for product report on OKR outcomes in regular business amp technical reviews<li> <li>Drive initiatives to capture amp implement customer requirements<li> <ul>Qualifications Preferred <ul><li>MBA MA Computer Science Engineering or equivalent experience<li> <li>Expert knowledge of the auto OR rec amp heavy industry relevant customer environment amp technical domain<li> <li>Pragmatic Institute Experience SAFEAgile<li> <ul>EducationExperience <ul><li>Bachelors degree in Computer Science Business Engineering or equivalent industry experience <li> <li>10+ years of Product Management andor equivalent experience in Enterprise SaaS full lifecycle management Experience in managing larger teams<li> <li>Experience in Agile softwareDevOps methodologies amp working with globally distributed teams<li> <li>Excellent critical thinking skills ability to make decision in dynamic environment<li> <li>Excellent written amp verbal communication skills Experience in presenting at senior level customers amp internal stakeholders<li> <li>Ability to listen amp consider the points of view of others collaborate build consensus crossfunctionally<li> <li>Financial acumen to support the development of business casesmonetization options<li> <li>Highly motivated gogetter driven to achieve business results with the ability to remain positive amp focused on delivering customer outcomes<li> <li>Experience in mentoring amp growing product management expertise in teams using standard industry frameworks<li> <ul>Compensation $144000 $185000 CDK Global is committed to fair and equitable compensation practices Compensation packages are based on several factors including but not limited to skills experience certifications and work location The total compensation package for this position may also include annual performance bonus benefits andor other applicable incentive compensation plansWe offer Medical dental and vision benefits in addition to <ul><li>Paid Time Off PTO<li> <li>401K Matching Program<li> <li>Tuition Reimbursement<li> <ul>At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities We are open curious and encourage different views so that everyone can be their best selves and make an impact CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability including pregnancy results of genetic testing service in the military veteran status or any other category protected by law Applicants for employment in the US must be authorized to work in the US CDK may offer employer visa sponsorship to applicants

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DevOps Engineer Specialist

Company: Global Payments Inc.

Location: Atlanta, GA

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Responsibilities <ul><li>Lead the design and implementation of DevOps practices and principles across the organization<li> <li>Develop and maintain CICD pipelines for automating the build test and deployment of applications<li> <li>Build and deploy software releases and patches<li> <li>Actively troubleshoot any issues that arise during testing catching and solving issues before launch<li> <li>Automate the operational processes as needed with accuracy and compliance with our security requirements<li> <li>Establish DevOps Engineer team best practices<li> <li>Implement infrastructure as code IaC using tools such as Terraform or Ansible<li> <li>Manage and optimize cloud infrastructure on the GCP platform<li> <li>Design and implement monitoring and logging solutions to ensure system stability and performance<li> <li>Collaborate with development teams to integrate automated testing into the CICD pipeline<li> <li>Implement and manage containerization and orchestration using Docker and Kubernetes<li> <li>Lead efforts to improve security practices and implement security controls across environments<li> <li>Mentor junior team members and provide technical guidance and best practices<li> <li>Stay updated with industry trends and emerging technologies in DevOps and cloud computing<li> <ul>Requirements <ul><li>Bachelors degree in Computer Science Engineering related degree or related work experience<li> <li>6+ years of experience with RHEL Linux and networking<li> <li>3+ years of experience in DevOps software development or related roles<li> <li>Strong experience with CICD tools like Jenkins Git and CICD<li> <li>Expertise in automation scripting using Groovy Python and Bash<li> <li>Indepth knowledge of containerization technologies like Docker Rancher and container orchestration with Kubernetes<li> <li>Experience with infrastructure as code IaC tools such as Terraform and Ansible<li> <li>Excellent problemsolving skills and the ability to troubleshoot complex issues<li> <li>Strong communication and collaboration skills to work effectively with crossfunctional teams<li> <ul>Preferred Qualifications <ul><li>Docker Certified Associate DCA Certified Kubernetes Administrator CKA Cloud DevOps Engineer Professional or related certifications are a plus<li> <li>Solid understanding of networking concepts and security best practices<li> <li>Proficient with cloud platforms such as GCP AWS or Azure<li> <li>6+ years of relevant experience in SME IT roles<li> <ul>Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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company overview global guardian global guardian security solutions security operations center operator

SOC Operator

Company: Global Guardian

Location: Charlotte, NC

Posted Apr 27, 2024

Company Overview At Global Guardian client safety and satisfaction are their top priorities Global Guardian is a provider of worldclass security solutions customtailored to the individual needs of its global client base They offer a comprehensive and integrated suite of bestinclass security emergency and medical services that help clients identify and mitigate the risks of traveling and doing business both overseas and domestically Solutions and services include personnel location sharing and monitoring emergency response security and transportation support intelligence and due diligence medical support medical evacuation emergency and custom aviation cyber security and video surveillance monitoring Global Guardians Operations Center outside Washington DC and security teams in over 130 countries give clients peace of mind in knowing that no matter where they are in the world Global Guardian stands ready to support quickly 24 7 365 Position Overview Global Guardians Asset Security Division is seeking an enthusiastic individual for Security Operations Center Operator role to join our fastpaced Charlotte NC office The Security Operations Center Operator will cross train in the Video monitoring Intrusion detection FA and Asset Tracking We are looking for a team member who is extremely efficient and wants to grow with us Job Responsibilities <ul><li>Dispatch local authorities when necessary<li> <li>Able to handle lifesaving situations utilizing event driven Artificial Intelligence<li> <li>Respond to events and alarms for Video Monitoring Intrusion detection FA and Asset Tracking<li> <li>Conduct site guard tours and immediate response to panic alarms<li> <li>Maintain uptodate knowledge of and adherence to site protocols<li> <li>Maintain accurate records of all incidents and prepare incident reports for any events <li> <ul>Experience Requirements <ul><li>13 years experience in the security industry preferred<li> <li>Military and or security background preferred<li> <li>Proficient in Microsoft Office<li> <li>Excellent organizational skills with high attention to detail<li> <li>Ability to multitask and has a strong work ethic<li> <li>Excellent oral and written communication skills<li> <li>Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members <li> <ul>Fulltime positions available US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at email protected

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Channel Marketing Manager

Company: Global Payments Inc.

Location: Oklahoma City, OK

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary The Channel Marketing Manager will join the Channel Marketing Team reporting to the Senior Marketing Manager This position will plan develop and execute partner acquisition marketing campaigns utilizing multitouch omnichannel campaigns via inbound and outbound marketing The Channel Marketing Manager will collaborate with several different teams across the business on various marketing campaigns to accelerate the growth of our multiple partner channels throughout North America including Heartland Dealer Agent Bank and Payroll and Global Payments Wholesale This individual will create acquisition campaigns to accelerate growth and deliver highly qualified opportunities to multiple partner business development teams This will include understanding sales cycles and value propositions overseeing asset and content creation and distributing cohesive campaigns leveraging an omnichannel approach This individual will be responsible for executing programs and will report on metrics to recommend an optimal marketing mix Responsibilities <ul><li>Plan and develop integrated marketing prospecting and nurture campaign programs for the Partner Business Development organization to achieve pipeline and revenue goals<li> <li>Support all aspects of campaign and communications activities including planning copywriting editing placementpublishing obtaining management approvals vendor execution and reporting amp analysis<li> <li>Evaluate new channels and scope vendors for new advertising and lead gen opportunities<li> <li>Analyze sales records research corporate and competitor information identify trends and estimate market development and potential for prospects<li> <li>Deliver marketing campaign results and related marketing activities to stakeholders with data from tools such as Google Analytics Pardot Salesforce and Tableau Performs overall analysis of marketing activities and metrics from marketing campaigns to enhance future programs<li> <li>Work crossfunctionally in and outside of the marketing organization including Product Marketing Creative Services Channel Marketing Marketing Technical Ops and Sales to deploy and optimize revenuegenerating programs<li> <li>Build strong business partnerships with constituents internally and externally throughout the company including marketing sales client relations product management executives HR and parent company team members to develop corporate messaging<li> <li>Be a partner to the digital marketing team advising on business and campaign goals while working with them to identify optimization opportunities<li> <li>Work with Marketing Technical Ops to ensure campaigns are set up correctly appropriately tagged and tested prior to deployment<li> <li>Support the execution of partner acquisition special events trade shows and webinars<li> <ul>Job Requirements Minimum Qualifications <ul><li>Bachelors Degree in Marketing Advertising Communications Business or related field<li> <li>24 years relevant work experience<li> <li>Proven ability to work in a fastpaced complex environment is a must<li> <li>Proven track record of building and executing highly engaging and revenuedriven marketing programs<li> <li>Strong relationship builder and high collaborator with sales marketing leadership and other stakeholders<li> <li>Solid experience working with new tools and vendors to deliver bestinclass customer acquisition in all stages of the sales funnel<li> <li>Excellent communication skills particularly when articulating findings in meaningful clear ways to stakeholders with an emphasis on actionable insight<li> <li>Exceptional time management skills<li> <li>Selfmotivated and disciplined with the ability to define and achieve objectives with limited oversight<li> <li>Project Management Plan organize motivate and manage multiple projects resources and timelines simultaneously<li> <li>Basic knowledge in these key areas <ul><li>Marketing campaign development and management<li> <li>Campaign performance analytics<li> <li>Google DocsSlides andor Microsoft Office<li> <li>Salesforce<li> <ul><li> <ul>Preferred Qualifications <ul><li>3+ years relevant work experience<li> <li>Financial technology or B2B SaaS or general software industry experience<li> <li>Advanced knowledge in these areas <ul><li>Integrated marketing campaign development<li> <li>Campaign performance analytics<li> <li>Pardot Outreach andor other Marketing Automation Tools<li> <ul><li> <ul>Travel <ul><li>Travel 1015<li> <ul>LIRemote LILWI Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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Financial Institution Strategic Partner Manager

Company: Global Payments Inc.

Location: Oklahoma City, OK

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary of This Role Plans and oversees enterpriselevel support and service activities for company products and services for a designated client or group of clients Ensures quality service and operational performance within the parameters of program and delivery standards Develops client relationship and understanding of client business and product installations to identify service needs plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business What Part Will You Play <ul><li>Is responsible and accountable for totality of client relationship for assigned accounts all Global Payments products and services including TMS Value Added Products VAPs and Core across all platforms including Commercial Consumer and Debit Ensures the appropriate support and service activities are provided for company products and services for clients of varying sizes On call 24 hours a day 7 days a week and responds appropriately to ensure Global Payments support groups respond and react accordingly and with empathy to the client impact Update client business groups as necessary during and after severity one incidents Required to carry a cell phone and travel to client sites as necessary Client Management<li> <li>Supports the client by acting as the voice of the customer identifying product support and development needs and communicating needs internally Client Management<li> <li>Maintains longterm relationships with clients Ensures understanding of the client business and product installations to identify service needs plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs Identifies new product services based on strategic direction of the clients business Client Management<li> <li>Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership Client Management<li> <li>Ensures quality service and operational performance is within the parameters of the clients projects and service delivery standards Client Management<li> <li>Acts as the client advocate in the Client Business Review from a strategic direction based on experience and trends Aligns clients needs with internal solutions Ensures the complete setup and preparation for the client review monthly andor quarterly and annual Executive reviews including collecting reporting from other areas generating certain types of reporting and understanding the output from that reporting Manages the implementation execution and follow up of actions associated to monthlyquarterly balanced scorecards and Global Payments Inc client survey Assists with presenting specified sections of this information to the client with the intent to improve the clients business Client Management<li> <li>Ensures accurate and timely forecasting of all revenue and lines on a monthly and quarterly reporting basis for assigned accounts Validates monthly billing to the client ensuring accuracy and timely issuance of invoices Ensures client stays current with no bad debt Client Management<li> <li>Accountable for the negotiation and settlement of any direct loss claims or billing disputes for assigned accounts Client Management<li> <li>Has revenue targets for new and existing accounts The North America segment collaborates with internal stakeholders to identify create and deliver the successful closure of cross sell opportunities of Global Payments and partner products and services Extends Global Payments revenue and footprint with the client to meet individual account revenue and strategic growth targets Tracks and reports performance The International segment identifies and owns the successful closure of cross sell opportunities of Global Payments and partner products and services to extend Global Payments revenues and footprint with the clients to meet individual account revenue and strategic growth targets as set by your manager Creates business case for Executive approval Tracks and Reports Performance Is accountable for the profitability of new commercial deals achieve agreed revenue and margin targets and adhere to them whilst adopting a Senior Executive exception approval process Client Growth<li> <li>Develops an Account Plan and Contact Plans Fully understands the client organization and strategy to enable Global Payments to engage and navigate throughout the enterprise Defines relevant propositions for each client and qualify opportunities to ensure high probability of win and successful delivery Accountable for the profitability of the client achieve agreed revenue targets Client Growth<li> <li>Is accountable for renewal of client contracts and addenda to agreed retention deal parameters and financial and commercial points for assigned accounts Receives support from legal and other key stakeholders for areas outside of the Relationship Managements area of expertise Client Growth<li> <li>Manages sales support resources and work with internal stakeholders to create and deliver propositions Client Growth<li> <li>Stays abreast of industry trends regulations and competitive products in order to strategically identify and target sales opportunities Client Growth<li> <li>Implements creative strategies and work with SMEs and other RMs to seek new client solutions where appropriate Work to develop initiatives to improve communications processes and workflow with clients and within Global Payments to create and maintain positive relationships Deliver reports that provide revenue projection product penetration rates and sales forecasts for senior executive management Client Growth<li> <ul>What Are We Looking For in This Role Minimum Qualifications <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in Degree in Finance Marketing Business etc Combination of relevant training and or experience in lieu of degree<li> <li>Typically Minimum 8 Years Relevant Exp<li> <li>Experience in client facing roles andor financial industry<li> <ul>What Are Our Desired Skills and Capabilities <ul><li>Skills Knowledge Having broad expertise or unique knowledge uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways Having ownership of a function account or matrix management responsibilities uses knowledge to ensure success strengthen relationships expand the business and lead matrix teams on complex projects Barriers to entry such as technical committee review may exist at this level<li> <li>Job Complexity Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles Exercises independent judgment in methods techniques and evaluation criteria for obtaining results Creates formal networks involving coordination among groups both internal and external<li> <li>Supervision Acts independently to determine methods and procedures on new or special assignments<li> <li>Communication Skills Oral and written Ability to develop and conduct presentations<li> <li>Collaboration Skills Collaborate with internal and external audiences to solve problems<li> <li>Customer Service Skills Aligns client needs with internal solutions<li> <ul>LIRemote LILW1 Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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zOS Systems Programmer

Company: Global Payments Inc.

Location: Columbus, OH

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary of This Role Designs develops installs configures and maintains enterprise operating and infrastructure systems eg OS upgrades and patches database management systems application integration amp communications storage etc as well as installed thirdparty systems components to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements Recognizes and troubleshoots problems with hardware and operating systems and assigned thirdparty software running on an IBM Mainframe or HP NonStop system Establishes and documents standards and procedures including disaster recovery procedures for management review Communicates with and provides reporting and technical support to system users and clients What Part Will You Play <ul><li>Researches assigned aspects of Mainframe operating system OS firmware and Independent Software Vendors ISV product upgrade packages for applicability and impact to Mainframe environments including serving as expert on assigned native programs and ISV software Provides overall findings with supporting details to Lead for review Researches assigned accepted products in depth to build knowledge and become resident expert or backup of the product Recommends configuration settings to Lead System Administrator Performs larger upgrades and new product installs under limited review to various environments under limited review by higher level System Administrator Understands the relationship of product rollout including impact on other teams and proposes rollout schedules accordingly Displays a thorough knowledge of systems for assigned areas of expertise Resolves and leads others in resolving daily and oncall issues Documents moderate to complex projects Peer reviews work of others as directed<li> <li>Conducts necessary modification and changes to communication channels as directed by a higher level System Administrator to include adjustments to assigned ISV program configurations as needed Utilizes management panels to make changes and ensure messagetransaction and data migration processes are successful and timely May support higher level System Administrator in strategy and rule definitions<li> <li>Installs configures and monitors Mainframe Operating Systems and various ISV software for performance and tuning issues Monitors subsystem performance issues by performing daily health checks Recommends to appropriate team possible issues based on performance data Adjusts configuration settings as necessary to improve performance and response time Supports higher level System Administrators on new client blueprints by pulling facts and making recommendations May develop plans and implement within a development environment<li> <li>Assists in the development of disaster recovery procedures including execution of procedure during testing and training Provides higher level system administrators feedback on procedures to improve clarity readability and accuracy Identifies intricacies in procedures that could impact recovery efforts Works with clients on resolving issues during a live disaster recovery ensuring they have access and configuration changes required to connect to the backup site<li> <li>Assesses capacity and resource performance and makes recommendations on how to adjust work to improve performance Researches tuning opportunities such as multilog reviews and historic runtimes to isolate performance issues through data assessments Identifies possible bottlenecks and provide recommendations to application owner for improvements Designs develops and runs sophisticated reports and chart sets for internal review including review with Finance regarding actual<li> <ul>What Are We Looking For in This Role Minimum Qualifications <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in Major in Computer Science preferred other majors considered Willing to accept additional experience in lieu of a degree<li> <li>Typically Minimum 4 Years Relevant Exp<li> <li>Experience in system administration within a highly available enterprise environment or related experience<li> <ul>Preferred Qualifications <ul><li>Typically Minimum 4 Years Relevant Exp<li> <li>Global Payments administration experience in a highly available enterprise environment is strongly preferred<li> <ul>What Are Our Desired Skills and Capabilities <ul><li>Skills Knowledge A seasoned experienced professional with a full understanding of area of specialization resolves a wide range of issues in creative ways This job is the fully qualified careeroriented journeylevel position<li> <li>Job Complexity Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors Demonstrates good judgment in selecting methods and techniques for obtaining solutions Networks with senior internal and external personnel in own area of expertise<li> <li>Supervision Normally receives little instruction on daytoday work general instructions on new assignments<li> <li>Operating Systems Knowledge Mainframe Skills zOS zVM TSOISPF ISMF JCL SMPE Catalogs CA1 DFSMS DFHSM DFDSS REXX Utilities<li> <li>General Business Knowledge A strong level of understanding of the payments industry and the services Global Payments provides Possess a strong understanding of Global Payments enterprise infrastructure systems and how they work together to provide payment services<li> <li>Thorough knowledge of software installation issue detection and resolution skills Product specific knowledge desirable BMC IBM BroadcomCA Precisely ASPG HDS Mantissa Rocket Software Tone Software and zOS Systems Programmer and Sysplex knowledge REXX CLIST and Assembler skills desired zVM sys prog knowledge to include maintenance and issue resolution and zLinux guest provisioning<li> <ul>Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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GSOC Operator

Company: Global Guardian

Location: Washington DC

Posted Apr 27, 2024

Company Overview Global Guardian is a leading provider of emergency medical and security solutions for corporations and individuals Our 247 Operations Centers in Charlotte NC and McLean VA identify monitor and respond to threats and emergencies with ontheground teams in over 100 countries Our worldclass professionals possess extensive experience in the intelligence community military special operations and federal law enforcement Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel we are a valuesbased organization that focuses on a culture of camaraderie service and excellence We have managed crises in the worst environments in the world and we know how to act fast to provide unmatched service for our clients Global Guardian is an investor backed high growth company that provides employees with unmatched promotion opportunities within the organization Position Overview The Global Security Operations Center GSOC Operator will be responsible for security operations requests managing client data international travel itineraries global beacon tracking devices worldwide intelligence monitoring and assisting clients under duress traveling overseas The GSOC Operator will report directly to the Operations Center Director and the VP of Operations This is an Associate Intermediate Level position Duties and Responsibilities Core Duties and Responsibilities <ul><li>Build Mission Briefs based on clients itinerary and required security posture<li> <li>Coordinate and direct international security team members in support of clients under duress<li> <li>Identify and prioritize emergency situations as they develop internationally<li> <li>Communicate effectively verbally and in writing with a diverse group of people to include CSuite executives support staff international security operators international law enforcement and international operation centers<li> <li>Perform Operations Center functions such as responding to phone calls and emails entering and updating client data maintaining duty logs updating and organizing company shared drive files and applications<li> <li>Conduct regular client interface and account management related functions while delivering exceptional customer service<li> <ul>Other Duties and Responsibilities <ul><li>Manage GPSbased global tracking devices and platform<li> <li>Troubleshoot and resolve possible technical issues of tracking devices and platform<li> <li>Perform all other related duties as assigned including but not limited to assisting with marketing efforts and the creations of intelligence products<li> <li>Provide support for aerial medical evacuations<li> <li>Respond to crisislevel events to facilitate emergency extractions and protection as needed<li> <ul>Qualifications Required Qualifications <ul><li>At least 12 years in a customer supportsecurity environment<li> <li>Ability to manage multiple projects at a time while paying strict attention to detail<li> <li>Interest in executive protection travel and security services<li> <li>Excellent verbal and written communication skills to interact with large corporate clients and high net worth families and individual<li> <li>Must possess strong problemsolving skills and ability to work independently with minimal guidance<li> <li>Strong attention to detail<li> <li>Provide security posture recommendations for travelers<li> <li>Experience in delivering clientfocused solutions based on customer needs<li> <ul>Desired Qualifications <ul><li>Working understanding of physical security and executive protection<li> <li>Military Experience<li> <li>Bachelors Degree in International Relations Security Studies Political Science or related field<li> <li>Travel Experience<li> <li>Bilingualism is a plus<li> <ul> Work Environment amp Schedule <ul><li>This is a fulltime inperson position at the McLean VA office<li> <li>The GSOC operates 247<li> <li>Start Date February 1st 2024 or after<li> <li>Global Guardian is an Equal OpportunityAffirmative Action Employer and an AlcoholandDrug Free Workplace<li> <ul>EEO US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at basinhumanresourcesbasinholdingscom Location McLean Virginia

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Viking Global Investors global investment firm public equity private equity

Opportunistic - Investment Teams

Company: Viking Global Investors

Location: New York City, NY

Posted Apr 29, 2024

<div> Viking Global Investors LP is a global investment firm founded in 1999 We manage more than $46 billion of capital for our investors across public equity private equity and credit and structured capital investment strategies We have more than 275 employees and offices in Stamford New York Hong Kong London and San Francisco <div> We are always interested in speaking with qualified individuals who wish to pursue a career at Viking If you wish to discuss career opportunities in Public Equity Private Equity or Credit and Structured Capital please follow the steps below

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Opportunistic - Operations Teams

Company: Viking Global Investors

Location: New York City, NY

Posted Apr 29, 2024

<div> Viking Global Investors LP is a global investment firm founded in 1999 We manage more than $46 billion of capital for our investors across public equity private equity and credit and structured capital investment strategies We have more than 275 employees and offices in Stamford New York Hong Kong London and San Francisco <div> While we are not actively recruiting for positions across all Our Departments we are always interested in speaking with qualified individuals who wish to pursue a career at Viking Our Operations Teams include <ul><li>Research Specialists<li> <li>Trading and Treasury<li> <li>Investor Relations<li> <li>Legal and Compliance<li> <li>Finance Accounting and Operations<li> <li>Technology<li> <li>Human Resources and Office Management<li> <li>Viking Global Foundation<li> <li>Administrative Professionals<li> <ul>If you wish to discuss career opportunities with any of our Operations Teams please follow the steps below

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Salesforce Business Analyst Intern

Company: S&P Global

Location: Houston, TX

Posted Apr 28, 2024

About the Role Grade Level for internal use 05 About the Role Salesforce Business Analyst Intern The Team We are responsible for the management and improvements of the Business Applications that drive SampP Global Our team leads many internal applications from Salesforce Order to Cash Order Fulfillment Reporting and Workflow tools You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe Responsibilities and Impact <ul><li>Assist with pulling Azure Dev Ops reports monitor key progress send summary emails during key meetings etc<li> <li>Assist with SOX reporting duties documentation small projects as defined by the functional architect leadership<li> <li>Communicate with all levels of client resources across project management executive needs sales pricing order and billing teams<li> <li>Learn Salesforce functionality as an admin and business user flows as well<li> <li>Assist with the design of Salesforce solutions and project planning Add value in all stages of project work definition development deployment<li> <li>Learn how to migrate and understand data on the Salesforce CPQ Platform<li> <li>Coordinate with QA UAT and GoLive Activities<li> <ul>CompensationBenefits Information This section is only applicable to US candidates SampP Global states that the anticipated base salary range for this position is $20 to $30 Final base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and certifications This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan What Were Looking For Basic Required Qualifications <ul><li>Working towards a Bachelors degree in a technical field of study in Engineering Computer Science Computer Engineering Management Information Systems or IT<li> <li>Fully matriculated students with anticipated graduation date in Fall 2024 or Spring 2025<li> <li>Some familiarity with CRM ERP and Commerce Technology Systems<li> <li>Preferred handson proactive training experience on Salesforce Trailhead share your trailhead profile<li> <li>Thorough knowledge of delivering projects in an agile scrum environment<li> <li>Able to participate and be a productive member of the team Must be able to manage time with multitasking<li> <ul>Additional Preferred Qualifications <ul><li>Strong initiator and ability to work with limited supervision<li> <li>Strong Excel skills ie XLOOKUP MATCH Nexted IF Statements<li> <li>Strong problem solving critical thinking troubleshooting and analytical skills to set up and interpret logic data and rule relationships<li> <li>Excellent verbal and written communication skills<li> <ul>Right to Work Requirements This role is limited to persons with indefinite right to work in the United States Whats In It For You Our Purpose Progress is not a selfstarter It requires a catalyst to be set in motion Information imagination people technologythe right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At SampP Global we transform data into Essential Intelligence® pinpointing risks and opening possibilities We Accelerate Progress Our People Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business Were constantly seeking new solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership At SampP Global we focus on Powering Global Markets Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people Thats why we provide everything youand your careerneed to thrive at SampP Global Our benefits include <ul><li>Health amp Wellness Health care coverage designed for the mind and body<li> <li>Flexible Downtime Generous time off helps keep you energized for your time on<li> <li>Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills<li> <li>Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs<li> <li>Family Friendly Perks Its not just about you SampP Global has perks for your partners and little ones too with some bestin class benefits for families<li> <li>Beyond the Basics From retail discounts to referral incentive awardssmall perks can make a big difference<li> <ul>For more information on benefits by country visit httpsspgbenefitscombenefitsummaries Diversity Equity and Inclusion at SampP Global At SampP Global we believe diversity fuels creative insights equity unlocks opportunity and inclusion drives growth and innovation Powering Global Markets Our commitment centers on our global workforce ensuring that our people are empowered to bring their whole selves to work It doesnt stop there we strive to better reflect and serve the communities in which we live and work and advocate for greater opportunity for all Equal Opportunity Employer SampP Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to raceethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to EEOCompliancespglobalcom and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster httpwwwdolgovofccpregscomplianceposterspdfeeopostpdf describes discrimination protections under federal law 203 Entry Professional EEO Job Group inactive 20 Professional EEO2 Job CategoriesUnited States of America IFTECH203 Entry Professional EEO Job Group

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