Jobs at Insight Global
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Sr. Customer Success Manager
Company: Neuron team at CDK Global
Location: Other US Location
Posted Apr 12, 2024
The job description outlines a client services role at CDK Global, requiring a minimum of 5 years of relevant experience. Key responsibilities include fielding client questions, defining CDK solutions, maintaining relationships with dealership management, assessing risk factors, preparing reports, identifying training needs, and driving business growth. The role involves working closely with Sales, Marketing, and Lead CSMs, and requires strong communication skills, analytical abilities, and the capacity to travel. The position offers a competitive salary, benefits, and opportunities for professional development. CDK Global is committed to diversity and inclusion.
Sr. Customer Success Manager
Company: Neuron team at CDK Global
Location: Washington DC
Posted Apr 12, 2024
<p><b>Position Responsibilities amp Essential functions<b> <p> <ul><li>Fields questions and direct clients to appropriate support resources Assists clients with defining their strategy around CDK solutions working with customers to ensure they understand CDKs products and how best to utilize them for their individual needs and goals<li> <li>Maintains preestablished relationships and assists in buildingcreating new relationships with dealership management Demonstrates expertise in CDK products establishing a reputation for being a trusted advisor<li> <li>Assesses dealership risk factors identifies risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunities Works with Sales and Marketing to create prospecting opportunities<li> <li>Prepares client specific reports and presentations for the purposes of educating and driving growth in the clients organization Identifies trends to help create solutions for identified gaps using analytics<li> <li>Identifies opportunities creating a plan for addressing training needs for dealership staff Makes recommendations and assists client with industry best practices and solutions<li> <li>Is seen as a key business partner with Sales helping to grow the CDK business by proactively identifying opportunities to grow our business with the client Drives true value for customers<li> <li>Successfully identifies and implements strategies for retaining at risk clients<li> <li>Develops a productive working relationship with Lead CSMs leaning in and assisting where needed Demonstrates subject matter expertise on best practices and can backup Lead CSMs based on need Mentors CSMs on best practices teaching engagement as it pertains to solutions for client needs<li> <li>Seeks and listens to feedback Demonstrates a positive outlook on work Provides recognition to peers Mentors and trains junior staff on risk mitigation strategies client recommendations and best practices<li> <li>Utilizes Totango to document valuedadded conversations amp engagements with dealer partners<li> <ul><p><b>Qualifications<b> <p> <p><b>Minimum<b> <p> <ul><li>Minimum 5 years of client services marketing or sales experience B2B or outside sales or account management in a similar industry <li> <li>Ability to work and influence across all levels of the dealership<li> <li>Knowledge of CDK applications business strategy and familiarity with automotive industry<li> <li>Indepth knowledge of variable dealership operations or in training dealer staff on software applications and process<li> <li>Proficient in using SalesForce CX platform as a bonus<li> <li>High sense of urgency Handles high stress interactions and situations and is able to deescalate appropriately using empathy<li> <li>Strong communication skills with peers as well as clients both oral as well as written Ability to work as a team members<li> <li>Take ownership for clients and oversee resolution while handling all aspects of client and internal communication<li> <li>Ability to travel to client site<li> <li>Analytical organizational and time management skills<li> <ul><p><b>Preferred<b> <p> <ul><li>Understanding of CDKs org structure solutions implementation and service models<li> <li>SaaS experience preferred but not required<li> <li>Experience using a CX platform<li> <li>Some knowledge of automotive areas FrontEnd parts and service and Accounting Dealership workflows and technology industries preferred<li> <ul><p><b>EducationExperience<b> <p> <p><b>Minimum <b> <p> <ul><li>high school diploma<li> <ul><p><b>Preferred <b> <p> <ul><li>BABS Preferred<li> <li>5+ years of retail automotive experience preferred<li> <ul><p>Compensation $85000 $110000 <p> <p>CDK Global is committed to fair and equitable compensation practices Compensation packages are based on several factors including but not limited to skills experience certifications and work location The total compensation package for this position may also include annual performance bonus benefits andor other applicable incentive compensation plansWe offer Medical dental and vision benefits in addition to <p> <ul><li>Paid Time Off PTO<li> <li>401K Matching Program<li> <li>Tuition Reimbursement<li> <ul><p>At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities We are open curious and encourage different views so that everyone can be their best selves and make an impact <p> <p>CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability including pregnancy results of genetic testing service in the military veteran status or any other category protected by law <p> <p>Applicants for employment in the US must be authorized to work in the US CDK may offer employer visa sponsorship to applicants<p>
Sr. Business Analyst
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Apr 12, 2024
McDonald's is seeking a Senior Business Analyst with extensive experience in data analysis and business solutions. The role involves collaborating with business stakeholders, analyzing complex data sets, and creating reports and visualizations to support data-driven decision-making. The ideal candidate should have a strong understanding of business processes, proficiency in SQL, and familiarity with data visualization tools. Experience with Agile/Scrum methodologies and cloud-based data systems is also required.
Senior Payroll Specialist
Company: LTD Global, LLC
Location: East Bay
Posted Apr 12, 2024
The Senior Payroll Specialist, reporting to the Payroll Manager, is responsible for complex payroll transactions, ensuring compliance with policies, contract requirements, regulations, and laws. This role involves overseeing, executing, and monitoring payroll transactions, processes, and systems. The specialist is also responsible for payroll reporting to internal and external customers, researching and correcting irregularities, and utilizing computer databases for financial information analysis. The role requires significant professional-level experience, complete knowledge of payroll policies and procedures, and advanced skills in financial spreadsheets and databases. The Senior Payroll Specialist also contributes to policy development, process improvement, and project participation, demonstrating strong communication, problem-solving, and interpersonal skills.
Finance Manager
Company: 500 Global
Location: Remote
Posted Apr 12, 2024
500 Global is a venture capital firm with $2.7B in assets under management, investing in founders building fast-growing technology companies. They focus on markets where technology, innovation, and capital can unlock long-term value and drive economic growth. The firm has backed over 5,000 founders representing more than 2,700 companies operating in 81 countries. They are currently seeking a Financial Analyst to manage budgets, conduct forecasting, and build reporting packages. The role requires a Bachelor's degree in Finance, Accounting, or similar field, and 6 or more years of experience in financial analysis, corporate budgeting, and forecasting. Familiarity with Netsuite, Cube Software, Essbase, Tableau, and advanced Excel skills are preferred. Benefits include health care, unlimited PTO, family leave, training & development, work from home, and monthly credits for food delivery.
Kodiak Operations Analyst
Company: Crowe Global
Location: Indianapolis, IN
Posted Apr 12, 2024
Crowe Healthcare Consulting, now Kodiak Solutions, is seeking an Operations Analyst for its Revenue Cycle group. The role involves assisting with billing and collections, invoice preparation, review, coordination, and follow-up. The ideal candidate should be detail-oriented, organized, a problem solver, and capable of working independently. The position offers opportunities for career growth and working with cutting-edge technology in the healthcare industry.
Manager of Cybersecurity Service Engineering - Endpoint Security
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Apr 12, 2024
McDonald's is seeking a Manager of Cybersecurity Service Engineering - Endpoint Security to develop and enhance Endpoint Cybersecurity services. The role involves working with global teams to ensure high availability and resiliency of services, leading strategic direction for McDonald's Endpoint Cybersecurity products, and collaborating with various teams to improve Cybersecurity systems. The ideal candidate should have a Bachelor's degree in Computer Science, Cybersecurity, Engineering, or equivalent experience, and 5+ years of Service Manager experience with a background in building and/or operating Endpoint security services.
Admissions Representative
Company: Adtalem Global Education
Location: USA
Posted Apr 12, 2024
Chamberlain University, a 130-year-old institution, is seeking Admissions Advisors to join their team. The role involves reaching out to prospective students, understanding their goals, and guiding them through the admissions process. The university offers a range of degree programs in nursing and health professions. The ideal candidate should have a passion for higher education, excellent communication skills, and the ability to work in a team environment.
Senior Customer Success Manager
Company: MineralTree, a Global Payments Company
Location: Boston, MA
Posted Apr 12, 2024
This role involves being a collaborative member of the Customer Success team, responsible for proactive communication with customers, facilitating business reviews, annual renewals, and professional service opportunities. The Customer Success Manager acts as a trusted advisor, identifying opportunities for continued success with MineralTree. The ideal candidate should be passionate about solving customer needs, have strong communication skills, and be able to set customer expectations. They will also partner with service, sales, and product teams to share insights and feedback. The role requires ensuring customer retention, increasing company revenue, developing long-term business relationships, collecting customer requirements, and showcasing new features. Minimum qualifications include a Bachelor's Degree and relevant experience or degree, typically with 8 years of experience in client-facing roles or the financial industry. Desired skills include broad expertise, unique knowledge, ownership of functions, account management, matrix management, independent judgment, formal network creation, strong communication and collaboration skills, and customer service skills.
Kodiak Senior Manager Leader
Company: Crowe Global
Location: Chicago, IL
Posted Apr 12, 2024
<p><b>Your Journey at Crowe Starts Here<b> <p> <p>At Crowe you have the opportunity to deliver innovative solutions to todays complex business issues Crowes accounting consulting and technology personnel are widely recognized for their indepth expertise and understanding of sophisticated process frameworks and enabling technologies along with their commitment to delivering measurable results that help clients build business value Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work We are 75 years strong and still growing Come grow with us <p> <p><b>Job Description<b> <p> <p><b>About the opportunity<b> <p> <p>Kodiak seeks a dynamic Chief Information Security Officer to provide leadership vision across diverse teams and direction for information security security initiatives regulations compliance and privacy This role will report to the General Counsel + Chief Risk Officer and work closely to reduce the risk and impact of cyberattacks as well as increasing product security <p> <p>The CISO is expected to be a master communicator who is confident but humble and capable of interfacing effectively with other Clevel executives as well as members of the board of directors and audit committees Additionally the CISO must possess a strong handson technical and security practitioner background and the ability to effectively collaborate with technical staff understand threats risk mitigation and technical controls The ideal CISO is a people person who focuses on building a synergistic team where employees are valued challenged to achieve excellence and enjoy working for the company As the leader of the information security program the CISO establishes highly effective policies corporate protocols and appropriate collaboration among teams <p> <p><b>About Kodiak<b> <p> <p>Kodiak Solutions Kodiak provides software and techenabled services to the Office of the CFO within health systems provider groups and other healthcare organizations The Companys flagship software product Revenue Cycle Analytics RCA is the only outsourced solution that automates accrualbased net revenue analysis standardizing the monthend close process for 1800+ hospitals and 200K+ practicebased physicians <p> <p>Headquartered in Indianapolis IN Kodiak was founded in 2005 by the current CEO Derek Bang as the healthcare division of multinational accounting firm Crowe LLP Leveraging the direct access to the CFO and the strong customer advocacy of the RCA product the Company has expanded to offer a suite of software and services across finance revenue cycle and risk and compliance driving a 15+ organic revenue growth CAGR over the past three years <p> <p>Kodiak was recently acquired by TPG Growth TPG Growths longstanding health system relationships provided differentiated insight into the mission critical nature of Kodiaks solutions and allowed them to gain conviction in our underwriting While the business has seen strong traction in its Office of the CFO product portfolio over the last decade the leadership team believes they can inflect growth as a standalone Company and with TPG as a strategic partner <p> <p><b>About TPG Growth<b> <p> <p>TPG Growth has been actively investing in high quality companies since 2007 The Firm specializes in growth equity and middlemarket buyout opportunities TPG Growth works in partnership with its management teams and its network of operating executives and strategic advisors to transform its portfolio companies into industryleading businesses <p> <p>TPG Growth currently manages over $24B in assets across the globe focused in media software business services and healthcare industries TPG Growth <p> <p>assists at all stages of a companys growth from its inception to its international expansion They have become <p> <p>the partner of choice for companies and executives and a highly regarded private equity firm in North America <p> <p>Team <p> <p>Who youll work with <p> <p>Reports to Chief Operating Officer <p> <p>Where youll be based <p> <p>Location Open for ideal candidate <p> <p><b>How youll make an impact<b> <p> <p><b>Key Responsibilities<b> <p> <p><b>Cybersecurity Strategy<b> <p> <ul><li>Standup build and develop a cohesive information security strategy as well as a roadmap for strategy implementation that is integrated and tied into technology and aligned to business strategy<li> <li>Develop implement and monitor a strategic comprehensive enterprise information security and cyber risk management program to ensure the integrity confidentiality and availability of information owned controlled or processed by the organization while balancing risk tolerance and financial budget<li> <li>Partner closely with and guide technology business owners across all functions to leverage the right mix of security controls and capabilities into the tools and technologies they directly oversee<li> <li>Provide technical leadership for all information security platforms Serve as the escalation point for technical issues related to information security platforms<li> <li>Develop a participatory culture that promotes principles and adopts practices of information security into the work habits and work products of each business unit<li> <ul><p><b>Governance and Risk Measurement<b> <p> <ul><li>Establish and oversee the development of a frameworkoriented risk measurement reporting and communication practice that continuously assesses various levels of cyber risk and its impact to business operations regulatory obligations and customer commitments<li> <li>Develop a risk management process that derives the appropriate investment plans and strategies and drive transparency and accountability for offsetting risk across all functional areas and executive management<li> <li>Establish a process to assess measure and manage 3rd party vendor risk in close partnership with business owners and legal office to ensure that baselines are developed and requirements are included in contracts<li> <li>Conduct regular technical risk assessmentsaudits of Kodiak and its key IT suppliers systems and infrastructure<li> <li>Communicate routinely with business unit leaders and TPG cyber field operations as required to build bridges and create risk awareness including overseeing periodic audits and riskfocused reporting as required<li> <li>Establish an industry and as required ie HIPAA CCPA etc regulatory certification capability aligned to business strategy that includes audit requirements plans investments and audit engagement execution<li> <li>Conduct cyber diligence while evaluating potential MampA targets and help the management team understand potential security problems that might arise from acquisitions or other strategic business moves<li> <ul><p><b>Cybersecurity Operations<b> <p> <ul><li>Implement wellaligned process technology and organizational controls within risk tolerance thresholds and drive userminded adoption across the enterprise<li> <ul><ul><li>Develop maintain and publish uptodate security policies standards and guidelines and oversee training and dissemination of security policies and practices<li> <li>Oversee the administration of all information security technology platforms ensuring that technologies are optimally configured and maintained to provide maximum uptime and protection to the organizations information systems<li> <li>Develop and own the disaster recovery plan in conjunction with technology operations leadership and partner to exercise tabletops on a periodic basis<li> <li>Implement companywide cybersecurity training to reduce opportunities for and impact of any cyber incidents This training should be conducted and tested regularly<li> <li>Collaborate across departments and communicate to ensure appropriate security processes procedures and tools are installed monitored and effectively operating and alerting<li> <li>Define implement amp oversee vulnerability management tooling process amp remediation processes<li> <li>Partner with IT and other technology owners to ensure a routine patch management process and approach is operationalized for all systems applications and infrastructure<li> <li>Manage service levels control effectiveness control failure remediation operational automation and oversight of information security team<li> <li>Coordinate the development of implementation of incident response plans and procedures to ensure that businesscritical services are recovered in the event of a security event Take the lead on security incident response measures<li> <ul><p><b>Product Security amp Trust<b> <p> <ul><li>Provide guidance to ensure Kodiak products are built to be secure in our customers environments including architectural and independent cyber reviews of products<li> <li>In collaboration with the technology and product development leaders build a DevSecOps function that integrates security early and routinely into the software development lifecycle<li> <li>Establish a Trust Center that enables a processoriented method for the company to effectively respond to cyberrelated customer public and regulatory inquiriesaudits that is both integrated into the sales process and based on reasonable and accepted practices<li> <ul><p><b>About the right person<b> <p> <p><b>What makes you qualified<b> <p> <ul><li>The ideal candidate will come from the software or data management industry and have experience with cloud security and SaaS Prior experience in software development andor a detailed understanding of the software development lifecycle would be very helpful plus experience in a high growth acquisition heavy environment and proven experience assessing risk in such an environment<li> <li>Several years of experience in a combination of risk management information security or related IT leadership roles within a high growth acquisition heavy environment Ideally 5+ years gained in rapidly growing fast moving and changing environments within a software or technology company of $100M+<li> <li>Commercially minded with the ability to be customer facing as part of the companys communications and GTM strategy<li> <li>Significant experience in managing MSSPs to outsource multiple security functions while maturing the program<li> <li>The ideal candidate will have experience in handling and mitigating one or more significant cyber events<li> <li>Handson leader and team player who will roll up hisher sleeves and serve as a playercoach when necessary Moves with agility Team builder able to establish a strong internal following and to hire additional talent to build out the security organization and drive accountability<li> <li>Indepth knowledge of applications systems network and data security telecommunications security operations and associated hardware software and protocols<li> <li>Professional security management certification is required such as Certified Information Systems Security Professional CISSP Certified Information Security Manager CISM Health Insurance Portability and Accountability Act HIPAA Certified Information Systems Auditor CISA or other similar credentials<li> <li>Knowledge and experience initiating implementing andor maintaining common information security management frameworks such as ISOIEC 27001 ITIL COBIT as well as those from NIST including 800 53 and Cybersecurity Framework<li> <li>Strong knowledge of security implications involving a variety of security technologies<li> <li>Excellent written and verbal communication skills interpersonal and collaborative skills and the ability to communicate information security and riskrelated concepts to technical and nontechnical audiences at various hierarchical levels ranging from board members to technical specialists<li> <ul><p><b>What makes you extra qualified<b> <p> <ul><li>Proven leader in the healthcare industry with 10+ years of strong healthcare experience<li> <li>Ability to motivate by clearly communicating vision and strategy and creating a shared purpose<li> <li>Educationalexperiential requirements<li> <li>Strong consensus building skills Champions leads and supports change takes appropriate chances<li> <li>Achieves business results by taking action achieving quality and focusing on the future<li> <li>Demonstrates integrity and ethics sets a personal example<li> <li>Knowledge of budgeting processes and performance reporting<li> <ul><p><b>What working here offers<b> <p> <ul><li>Our client is offering a highly competitive compensation package with an attractive base salary as well as short and longterm incentive programs<li> <ul><p><b>Our Benefits<b> <p> <p>At Crowe we know that great people are what makes a great firm We value our people and offer employees a comprehensive benefits package Learn more about what working at Crowe can mean for you <p> <p><b>How You Can Grow<b> <p> <p>We will nurture your talent in an inclusive culture that values diversity You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations Learn more about where talent can prosper <p> <p><b>More about Crowe<b> <p> <p>Crowe wwwcrowecom is one of the largest public accounting consulting and technology firms in the United States Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax advisory risk and performance services Crowe is recognized by many organizations as one of the countrys best places to work Crowe serves clients worldwide as an independent member of Crowe Global one of the largest global accounting networks in the world The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world <p> <p>Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>Crowe LLP does not accept unsolicited candidates referrals or resumes from any staffing agency recruiting service sourcing entity or any other thirdparty paid service at any time Any referrals resumes or candidates submitted to Crowe or any employee or owner of Crowe without a preexisting agreement signed by both parties covering the submission will be considered the property of Crowe and free of charge<p>
Admissions Representative
Company: Adtalem Global Education
Location: USA
Posted Apr 12, 2024
Chamberlain University, a 130-year-old institution, is seeking Admissions Advisors to join their team. The role involves reaching out to prospective students, understanding their goals, and guiding them through the admissions process. The ideal candidate should have a Bachelor's Degree, passion for higher education, and excellent communication skills. The university offers competitive benefits and a salary range of $17.95 to $23.65.
Sustainability Manager
Company: CSafe Global
Location: Other US Location
Posted Apr 12, 2024
CSafe, a leader in cold chain solutions, is seeking a Sustainability Manager. The role involves developing and implementing sustainability strategies, managing environmental compliance, and leading global sustainability projects. The ideal candidate should have a degree in sustainability or related field, 5+ years of environmental experience, and strong communication skills. Benefits include PTO, health insurance, 401k, and more.