Jobs at JustAnswer
189 open positions
AI Prompt Engineer
Company: JustAnswer
Location: San Francisco, California, United States
Posted Feb 14, 2024
<p><strong>About the Role<strong><br>As an AI Prompt Engineer you will build test and scale LLM prompts in a small fastmoving team In this role you will use entrylevel Python as well as LLMs You will manipulate prompts to better understand our users our marketplace experts and improve our chatbot experience driving revenue and strategic outcomes at every step You know how to process data at scale and are comfortable making decisions based on that information As an AI Prompt Engineer you will blend operational LLM support with companywide outreach to enable teams across the organization to get more out of their prompts You should be selfdirected and have keen judgment about moving projects to completion nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbspnbsp<p> <p><strong>What You’ll Do<strong><p> <ul> <li>Practical intermediate LLM prompt engineering<li> <li>Core competency using LLMs to process large data swaths create desired outcomes and shape bot logic<li> <li>Use Excel and basic analysis tools to evaluate the efficiency of the LLM prompts<li> <li>Experience improving products and customer experience with AB testing nbsp<li> <li>Optimize existing conversation flows and build new ones that engage convert and support customers<li> <li>Conduct linguistic and functional quality assurance of chatbots<li> <li>Work closely with Product Managers to identify new testing opportunities and conversational strategies<li> <ul> <p><strong>What We’re Looking For<strong><p> <ul> <li>2+ years of experience in conversation design software engineering or computational linguistics<li> <li>1+ years of experience in prompt engineering<li> <li>Extensive LLM experience in particular with prompt engineering<li> <li>Bachelor’s degree in computer science linguistics computational Linguistics or a related field<li> <li>Strong knowledge in developing chatbots or working on AI projects<li> <li>Intermediate Python Regular Expression C++ or equivalent software development experience to prepost process data<li> <li>Exceptional logical analytical and organizational skills<li> <li>Basic understanding of NLP techniques libraries or toolkits<li> <li>Intermediate or higher proficiency in Microsoft Excel<li> <li>Excellent business judgement and analytical problemsolving skills<li> <li>Ability to take direction and work autonomously once briefed<li> <li>Understanding technologies and platforms such as Dialogflow Watson LUIS etc and how they impact conversation designs<li> <li>Proficiency PowerBI andor Google Analytics<li> <li>Familiarity with Agile or experience working in scrum sprints<li> <li>Familiarity with Microsoft Teams<li> <li>Familiarity with Azure Boards Asana andor related project management suites<li> <li>Master’s Degree or PhD in Computer Science Linguistics Computational Linguistics or a related field<li> <ul> <hr> <p><strong>About Us<br><strong>We are a San Francisco based company founded in 2003 Our mission is simple we help people We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget JustAnswer members enjoy roundtheclock access to 12000+ doctors lawyers tech support mechanics vets home repair pros and more In the last 20 years we have helped 22 million customers in 196 countries by answering more than 25 million questionsnbsp<p> <p><strong>Why Join the Team<strong><br>With 1000+ employees we are growing at an amazing pace Our hiring criteria Smart Fun Get things done We love what we do and celebrate our success together best of all you get to work at a hot company that’s drum roll please profitable <p> <p><strong>Our JustAnswer Promise<strong><br>We strive together to make the world a better place one answer at a time JustAnswers mission is to help people We do this by connecting our members with verified Experts to help answer lifes questions and solve problems It’s not every day in your life that you get to be a part of a simple yet powerful mission We pride ourselves in doing things the JA Way<p> <ul> <li><strong>Data driven<strong> Data decides not egos<li> <li><strong>Courageous<strong> We take risks and challenge the status quo<li> <li><strong>Innovative<strong> Were constantly learning creating and adapting<li> <li><strong>Lean<strong> We focus on customers using lean testing to learn how to serve them best<li> <li><strong>Humble<strong> Past success is not a guarantee of future success<li> <ul> <p>If these things matter to you come join the team here at JustAnswer<p> <p><strong>Perks and Benefits<strong><p> <ul> <li>Fully Remote Work Environment<li> <li>Competitive Pay<li> <li>United Healthcare PPO Kaiser<li> <li>FSA and HSA options including Dependent Care Spending<li> <li>Dental amp Vision<li> <li>Employer paid Long amp Short Term Disability<li> <li>Employer paid life insurance<li> <li>$75 monthly RemoteWork stipend<li> <li>$360 annual Wellness stipend<li> <li>$200 per year for registration fees for fitness events races and marathons<li> <li>Flexible time off<li> <li>11 company holidays<li> <li>401k with company matching<li> <li>Paid parental leave<li> <li>Charitable donation matching<li> <li>JustAnswer subscription with access to 12000 experts in over 700 categories<li> <ul> <p>And lets not forget having fun Our Minister of Fun organizes weekly popup lotteries for prizes monthly virtual bingo trivia competitions photo contests puzzles virtual mixedteam lunches and spirited companywide challenges<strong><br><strong><p> <hr> <p><strong>Remote From these States<br><strong>Arizona California Connecticut Florida Georgia Idaho Illinois Indiana Massachusetts Michigan Nevada New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania South Carolina Texas Vermont Virginia Washington West Virginia and Wisconsin<p> <p><strong>Pay Transparency<br><strong>JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions nbsp <strong>nbsp nbspnbsp<br><strong><p> <p><strong>Our Commitment to Diversity<br><strong>At JustAnswer we embrace workplace diversity We believe that diversity drives richer insights fuels innovation and creates better outcomes We are committed to attracting and developing an engaged and inclusive workforce Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people Individuals seeking career opportunities at JustAnswer are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or any other protected status under all applicable laws regulations and ordinances<strong><br><strong><p> <p>LIREMOTE<p><br><br>Please mention the word PROVIDENCE and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Vice President, Analytics
Company: JustAnswer
Location: Remote
Posted Feb 25, 2024
The Vice President of Analytics at JustAnswer will lead an international team of analysts and automation specialists, driving business impact through strategic insights and problem-solving. The role involves managing performance and career development, implementing advanced analytics, and evangelizing new developments across the organization. The ideal candidate will have 10-15+ years of experience in senior analytics, expertise in A/B testing, Bayesian inference, and predictive/generative ML, and strong leadership skills. JustAnswer offers a fully remote work environment, competitive pay, and various benefits.
AI Prompt Engineer
Company: JustAnswer
Location: San Francisco, California, United States
Posted Feb 14, 2024
The job posting is for an AI Prompt Engineer role at a San Francisco-based company founded in 2003. The role involves building, testing, and scaling LLM prompts, using Python and LLMs to manipulate prompts for better user understanding and improved chatbot experience. The ideal candidate should have 2+ years of experience in conversation design, software engineering, or computational linguistics, with 1+ year of experience in prompt engineering. They should have extensive LLM experience, a Bachelor's degree in a related field, and intermediate Python skills. The role offers a competitive pay, remote work environment, and various benefits. The company is committed to diversity and inclusion.
AI Prompt Engineer
Company: JustAnswer
Location: Remote
Posted Mar 29, 2024
JustAnswer, a San Francisco-based company founded in 2003, is seeking an AI Prompt Engineer with 2+ years of experience in conversation design, software engineering, or computational linguistics. The role involves using LLMs to process large data swaths, create desired outcomes, and shape bot logic. The ideal candidate should have extensive LLM experience, a Bachelor's degree in a related field, and intermediate Python skills. The company offers a fully remote work environment, competitive pay, and various benefits. They are committed to diversity and inclusivity, considering all individuals without regard to protected status.
Director, Product Management
Company: JustAnswer
Location: USA
Posted Apr 02, 2024
JustAnswer is seeking a Director of Product Management with 10+ years of experience in e-commerce and high-growth consumer businesses. The role involves partnering with business leaders to envision growth strategies, managing the P&L for a high-traffic B2C funnel, and spearheading multiple growth initiatives. The Director will craft and execute strategies to optimize the funnel experience for paid search and organic traffic, collaborate with the Customer Acquisition team to maximize revenue, and integrate AI insights to tailor marketing efforts for optimal conversions. The role also involves working closely with the CRM team to customize post-conversion flows and ensure visibility into growth strategies and performance expectations. The Director will be instrumental in removing blockers, fostering cross-functional collaboration, and inspiring a team of product managers to achieve growth objectives with innovation and excellence.
Executive Assistant
Company: JustAnswer
Location: USA
Posted Mar 27, 2024
The Executive Assistant role at JustAnswer involves managing complex calendars, travel arrangements, and expense reports for executives. The role also includes acting as the primary point of contact for stakeholders, preparing correspondence, and maintaining confidentiality. Additionally, the role involves event planning, budget management, and vendor coordination. The ideal candidate should have exceptional organizational skills, strong communication abilities, and proficiency in Microsoft Office Suite. The position is fully remote but requires residency in the Eastern Time Zone. JustAnswer offers a competitive pay, comprehensive benefits, and a fun work environment.
Senior Analyst
Company: JustAnswer
Location: Ukraine
Posted Mar 28, 2024
JustAnswer is seeking a Senior Analyst with 5+ years of experience in e-commerce/customer experience products. The role involves collaborating with Product and Analytics leadership, conducting in-depth data analysis, and delivering actionable insights. The ideal candidate should have proficiency in Excel, Google Analytics, BigQuery, Google Ads, PowerBI, Python/R, and SQL. They should also have expertise in Descriptive and Inferential Statistical Analysis, A/B Testing, and excellent communication skills. The company offers a remote-first work environment, professional development support, and a commitment to diversity.
Payments Analyst
Company: JustAnswer
Location: Remote
Posted Feb 28, 2024
The Payments Analyst role at a global ecommerce membership organization involves analyzing payment data, developing strategies to optimize payment processes, and collaborating with cross-functional teams. The ideal candidate should have a degree in business, finance, or related fields, 2-4 years of experience in analytical businesses, and strong SQL and visualization skills. The role offers opportunities for growth, a competitive pay, and a fully remote work environment.
Director, Product Management
Company: JustAnswer
Location: Remote
Posted Mar 21, 2024
JustAnswer, a San Francisco-based company founded in 2003, is seeking a Director of Product Management to drive growth strategies, manage the P&L for high-traffic B2C funnel, and spearhead multiple growth initiatives. The role involves partnering with business leaders, managing the funnel experience for paid search and organic traffic, collaborating with the Customer Acquisition team, and integrating AI insights for optimal conversions. The ideal candidate should have 10+ years of experience in e-commerce and high-growth consumer businesses, leading and developing high-performing Product teams, and experience with pricing strategy, business models, and A/B testing. The company offers a fully remote work environment, competitive pay, and various benefits.
AI Prompt Engineer
Company: JustAnswer
Location: Remote
Posted Mar 04, 2024
JustAnswer, a San Francisco-based company founded in 2003, is seeking an AI Prompt Engineer with 2+ years of experience in conversation design, software engineering, or computational linguistics. The role involves using LLMs to process large data swaths, create desired outcomes, and shape bot logic. The ideal candidate should have extensive LLM experience, a Bachelor's degree in a related field, and intermediate Python skills. The company offers a fully remote work environment, competitive pay, and various benefits. They are committed to diversity and inclusion, considering all individuals without regard to protected status.
Legal Operations Manager
Company: JustAnswer
Location: Remote
Posted Mar 04, 2024
The Legal Operations Manager at JustAnswer is a crucial role that optimizes the legal department's efficiency and effectiveness. The position involves strategic planning, process improvement, technology implementation, financial management, and vendor relationships. The manager collaborates with legal leadership to develop and implement strategic initiatives, streamline legal processes, and manage day-to-day legal operations. They also oversee legal projects, manage vendor relationships, and ensure compliance with regulatory requirements. The ideal candidate should have a Bachelor's degree, 10+ years of legal operations experience, and strong leadership, communication, and analytical skills.
Administrative Assistant
Company: JustAnswer
Location: Remote
Posted Mar 23, 2024
The Administrative Assistant role at JustAnswer is crucial for facilitating executives' focus on strategic objectives by managing administrative tasks. The role involves calendar management, meeting coordination, and handling various responsibilities with outstanding communication skills and attention to detail. The position also requires event planning and coordination, including budget management, vendor communication, and event execution. The ideal candidate should have exceptional organizational skills, strong communication abilities, proficiency in Microsoft Office Suite, and the ability to handle confidential information discreetly. The role is fully remote but requires candidates to reside in the Eastern Time Zone. JustAnswer, a San Francisco-based company founded in 2003, connects customers with verified Experts for reliable answers on various topics. The company offers competitive pay, comprehensive benefits, and a fun work environment with weekly lotteries, virtual bingo, and more.