Jobs at Klaviyo
Klaviyo is a leading marketing-automation platform that powers e-commerce brands with personalized email and SMS campaigns. Launched in 2012, the Boston-based company now processes billions of messages per month, leveraging a Python-based stack and real-time analytics to drive revenue growth for merchants worldwide.
Klaviyo hires across engineering, product, data science, and customer success, with roles ranging from Senior Software Engineer and Data Engineer to Product Manager and Customer Success Manager. Candidates can expect a culture of rapid iteration, data-driven experimentation, and frequent cross-functional collaboration.
Checking Klaviyo listings on Job Transparency gives you instant access to posted salary ranges, employee satisfaction scores, and interview experience notes—allowing you to benchmark offers, negotiate confidently, and choose a role that aligns with your career goals.
People Operations Coordinator (HUB)
Company: Klaviyo
Location: Boston, MA
Posted Jun 16, 2024
Klaviyo is a company that values diversity and inclusivity, and is looking for a People Operations Coordinator to join their team. The role involves providing excellent customer service to employees and leaders, and supporting teammates on assorted people-related projects.
Senior Director of HRBPs
Company: Klaviyo
Location: Peninsula
Posted Jul 01, 2024
Klaviyo is seeking a Sr. Director, HRBP to join their People Operations team. The role involves providing strategic HR business partnership, coaching people managers, and driving performance and talent management initiatives. The candidate should have 12+ years of HRBP experience, 5+ years of leadership experience, and strong analytic skills. The role offers a competitive pay range, benefits, and a culture of learning. Klaviyo values diversity and inclusion, and the role involves advocating for building diverse and inclusive teams.
NewCo Account Executive - SMB (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Jun 16, 2024
Klaviyo is a company that values diversity and inclusivity, and is looking for Account Executives to join their team. The role involves building relationships with clients, managing pipelines, and providing guidance to new team members. The company offers a competitive salary range, benefits, and a culture of learning and growth.
Security Engineer, Threat Response
Company: Klaviyo
Location: Other US Location
Posted Jul 10, 2024
Klaviyo is looking for a security engineer to join their Security Intelligence and Operations Team. The role involves responding to cyber threats, performing digital forensics, and automating threat response playbooks. The ideal candidate has 2+ years of hands-on security operations experience in cloud-native environments and experience with SIEM, SOAR, and cloud security.
Senior Data Science Analyst, Customer Success Analytics & Operations
Company: Klaviyo
Location: Greater Denver Area
Posted Jun 09, 2024
Klaviyo is seeking a Senior Advanced Analyst / Data Scientist to join their expanding Customer Success Analytics & Operations team. The successful candidate will leverage their quantitative and technical skills to analyze data, build customer journey, archetype, and maturity models, and collaborate with Customer Success and Go-to-Market leadership. This role involves developing and maintaining models, delivering data-driven insights, and identifying strategies to improve customer retention and expansion outcomes. The ideal candidate is intellectually curious, strategically and analytically minded, and has 5+ years of professional experience in advanced analytics or data science. They should possess advanced experience with Python, SQL, R, DBT, Github, and Excel, and have experience modeling within Python packages and building data visualizations.
Engineering Manager, SMS International
Company: Klaviyo
Location: Other US Location
Posted Jun 16, 2024
Klaviyo, a company valuing diverse backgrounds and experiences, seeks an Engineering Manager for the Mobile Platforms team. The role involves leading a team of 4-6 engineers to expand SMS product into additional regions, driving high growth areas of the business, and contributing to the engineering culture in London. The ideal candidate has 10+ years in software development, 3+ years in Engineering Management, and experience in system design, project management, and cross-functional collaboration. Proficiency in Python, Django, React, and AWS is beneficial but not required.
Outbound Business Development Representative, SMB
Company: Klaviyo
Location: Other US Location
Posted Jul 10, 2024
Klaviyo is seeking a Sales Development Representative with 7+ months of experience in a SaaS inbound or outbound BDR role to identify high potential companies, develop prospecting strategies, and contribute to the Outbound process. The role requires excellent communication skills, a focus on details, and a relentless but professional approach. The company offers a range of benefits, including private health cover, financial and professional coaching, and unlimited holiday.
Director, HRBPS
Company: Klaviyo
Location: Peninsula
Posted Jul 01, 2024
Klaviyo is seeking a Director, HRBP to join their expanding People Operations team. The role involves leading HRBPs partnering with GTM teams, driving performance and talent management initiatives, and serving as a strategic HR business partner. The ideal candidate will have a BA/BS in HR or related field, 10+ years of HRBP experience, and strong leadership, communication, and analytical skills. They will be responsible for coaching leaders, driving change management, and collaborating with various HR teams. Klaviyo offers a competitive pay range, comprehensive benefits, and a culture of learning.
Senior Customer Success Manager - Major Accounts
Company: Klaviyo
Location: Other US Location
Posted Jun 17, 2024
Klaviyo is seeking a Mid Market Customer Success Manager for their Sydney office. The ideal candidate will have 5+ years of account management experience, excellent program management skills, and strong communication abilities. They will be responsible for strategically consulting with customers, devising strategies to increase email revenue, and building strong relationships. Klaviyo offers competitive benefits, including private health cover, financial coaching, and a generous learning allowance. The company is committed to equal opportunity and non-discrimination.
Product Expert (Saturday-Wednesday)
Company: Klaviyo
Location: Greater Denver Area
Posted Jul 10, 2024
Klaviyo is seeking a Product Expert to provide high-quality support to customers scaling their businesses with Klaviyo. The ideal candidate is a thoughtful communicator with excellent written and verbal skills, passionate about creative problem-solving, and able to adapt quickly to changing priorities.
Account Executive - Small-Medium Business
Company: Klaviyo
Location: Greater Denver Area
Posted Jul 01, 2024
Klaviyo values diverse backgrounds and experiences, offering Account Executives a significant impact on the company's growth. The role requires 2+ years of closing experience, preferably in SaaS/MarTech, and is based in Boston or Denver. Key responsibilities include building the SMB client base, managing the sales cycle, and supporting peers. The ideal candidate is motivated, resilient, and adept at relationship building.
Director, Customer Support
Company: Klaviyo
Location: Boston, MA
Posted Jun 10, 2024
Klaviyo is seeking a Director of Customer Support with over 10 years of experience in customer support and 5+ years managing managers in a high-growth SaaS company. The role involves strategic oversight, team leadership, performance management, and driving efficiency. The ideal candidate should have experience in marketing, strong communication and interpersonal skills, and a results-driven approach. Klaviyo offers a competitive pay range, comprehensive benefits, and a culture of learning. The company is committed to equal opportunity and non-discrimination.