Jobs at Klaviyo
1,463 open positions
GTM Systems - Systems Analyst
Company: Klaviyo
Location: Greater Denver Area
Posted May 09, 2024
Klaviyo is seeking a Salesforce Systems Analyst with 3+ years of experience. The role involves partnering with GTM leadership, managing user management, configuring Salesforce, maintaining integrations, planning and implementing systems projects, and troubleshooting system issues. The ideal candidate has Salesforce Administrator Certification, experience with additional tools like LeanData, Outreach, and Gong, and can thrive in a fast-paced environment. Klaviyo offers a competitive pay range, comprehensive benefits, and a culture of learning. The company is committed to equal opportunity and non-discrimination.
Outbound Business Development Representative
Company: Klaviyo
Location: Boston, MA
Posted May 10, 2024
Klaviyo values diversity and encourages applications from candidates who may not be an exact match for the job description. The company is seeking an oBDR with 1+ years of experience in an inbound or outbound BDR role at a marketing technology company. The role involves identifying high potential companies, partnering with account executives, developing messaging strategies, and contributing to the Outbound process. Klaviyo offers a range of benefits, including health insurance, 401(k), flexible time off, and a culture of learning. The company is committed to equal opportunity and non-discrimination.
Newco Account Executive, MM+ (Denver/Hybrid)
Company: Klaviyo
Location: Greater Denver Area
Posted May 05, 2024
<p>At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo we call ourselves Klaviyos brings to our workplace each and every day We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements If youre a close but not exact match with the description we hope youll still consider applying Want to learn more about life at Klaviyo Visit careersklaviyocom to see how we empower creators to own their own destiny <br >Our DenverWest Coast team is seeking an EnterpriseMidmarket Account Executive At Klaviyo Account Executives are given a tremendous opportunity to have a huge impact on Klaviyos prospects on Klaviyos trajectory and as a result on themselves At Klaviyo EnterpriseMidmarket AEs pride themselves on working directly with upmarket clients like Marc Jacobs Steve Madden Walmart Home Brands Taylormade Golf Citizen Watches etc Our upmarket segment is a rapidly expanding area of business for Klaviyo Klaviyo is one of the few companies that is able to support a multisegment gotomarket strategy Midmarket AEs at Klaviyo run the entire sales cycle from qualification to demo to driving the buying process to close with support from Strategic Solutions Architects you are responsible for partnering with Customer Success and other crossdepartmental functions <br ><strong> How Youll Make a Difference <strong> <br ><p><ul><li> Build Klaviyos Midmarket and Enterprise client base and be a part of a companywide initiative <li> <li> Actively manage your pipeline and develop a strategy for longterm sustained success <li> <li> Support the success of your peers <li> <li> Exhibit Klaviyos values of accountability and effort <li> <li> Provide guidance and support to new Account Executives <li> <li> Work closely with Product Engineering Customer Success to identify and improve crossdepartmental efforts for Upmarket clients <li> <ul><p> <br ><strong> Who You Are <strong> <br ><p><ul><li> Located in a Klaviyo Hub Denver preferably <li> <li> 5+ years of closing experience ideally within SaaS amp MarTech <li> <li> Experience and interest in working with strategic accounts with multiple stakeholders <li> <li> Technical selling capability and understanding of MarTech as well as the competitive landscape <li> <li> Experience working remotely is a plus <li> <li> Arent afraid to hear no and embrace failure as an opportunity to improve <li> <li> Are thoughtful engaging and energetic <li> <li> Are adept at influencing and relationship building <li> <ul><p> <br >LIHybrid <br >The pay range for this role is listed below Sales roles are also eligible for variable compensation and hourly nonexempt roles are eligible for overtime in accordance with applicable law This role is eligible for benefits including medical dental and vision coverage health savings accounts flexible spending accounts 401k flexible paid time off and companypaid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees <br >Base Pay Range For US Locations <br >$120000$120000 USD <br ><strong> Get to Know Klaviyo <strong> <br >Were Klaviyo pronounced clayveeoh We empower creators to own their destiny by making firstparty data accessible and actionable like never before We see limitless potential for the technology were developing to nurture personalized experiences in ecommerce and beyond To reach our goals we need our own crew of remarkable creatorsambitious and collaborative teammates who stay focused on our north star delighting our customers If youre ready to do the best work of your career where youll be welcomed as your whole self from day one and supported with generous benefits we hope youll join us <br >Klaviyo is committed to a policy of equal opportunity and nondiscrimination We do not discriminate on the basis of race ethnicity citizenship national origin color religion or religious creed age sex including pregnancy gender identity sexual orientation physical or mental disability veteran or active military status marital status criminal record genetics retaliation sexual harassment or any other characteristic protected by applicable law <br >IMPORTANT NOTICE Our company takes the security and privacy of job applicants very seriously We will never ask for payment bank details or personal financial information as part of the application process All our legitimate job postings can be found on our official career site Please be cautious of job offers that come from noncompany email addresses klaviyocom instant messaging platforms or unsolicited calls <br >You can find our Job Applicant Privacy Notice here <p>
Senior Revenue Accountant (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Apr 28, 2024
Klaviyo is seeking a Senior Revenue Accountant to join their Revenue Accounting Team. The role involves preparing and reviewing journal entries, assisting with reporting, and collaborating cross-functionally. The ideal candidate should have advanced Excel skills, experience with ERP tools, and the ability to work on multiple projects. A BA/BS in Accounting or Finance, 3-5 years of accounting experience, and CPA and Big Four public accounting experience are required. Technology and SaaS industry experience is preferred. The role offers a competitive pay range, benefits, and a culture of learning. Klaviyo values diversity and equal opportunity.
Business Analytics Manager, Partnerships (HUB)
Company: Klaviyo
Location: Boston, MA
Posted Apr 25, 2024
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Manager, Partner Business Analytics. The role involves analyzing partner sales data, creating reports, and influencing strategic decisions. The ideal candidate should have a degree in a relevant field, 5+ years of experience in business analytics, and expertise in data visualization tools. The company offers a competitive pay range, benefits, and a culture of learning. Klaviyo is committed to equal opportunity and non-discrimination.
Product Designer, AI
Company: Klaviyo
Location: Boston, MA
Posted Apr 25, 2024
Klaviyo, a technology company specializing in customer data and marketing software, is seeking a designer with 2+ years of professional experience or a Masters degree in data AI or conversational design. The role involves designing AI interfaces, prototyping, and collaborating with various teams to deliver a unified AI experience. The ideal candidate should have a deep understanding of the end-to-end iterative UX process, be self-motivated, and have a portfolio showcasing end-to-end product development. The position is a hybrid role located in Boston, requiring an onsite component 2x/week. Fully remote candidates will not be considered.
Lead Software Engineer, Home
Company: Klaviyo
Location: Boston, MA
Posted May 05, 2024
<p>At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo we call ourselves Klaviyos brings to our workplace each and every day We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements If youre a close but not exact match with the description we hope youll still consider applying Want to learn more about life at Klaviyo Visit careersklaviyocom to see how we empower creators to own their own destiny <br ><strong> Why You Should Join the Home Team <strong> <br >The home page serves as the crucial starting point for every journey within our application Were assembling a dynamic team dedicated to enhancing this pivotal aspect of our product Join us in driving engagement curbing churn and maximizing the utility of our offerings As a part of this new team youll spearhead the implementation of actionable insights pioneering AI features and optimizing page performance Your contributions will extend beyond the confines of our team as you support the broader growth initiatives with your technical expertise <br >This is an opportunity to shape the technical roadmap and implement groundbreaking features Collaborate with fellow engineers and tap into the wealth of knowledge within our data science community Take center stage in shaping the future of our product and revolutionizing the customer experience <br ><strong> How You Will Make a Difference <strong> <br ><p><ul><li> Collaborate closely with Product Management Engineering leaders UX Design and Data Science to innovate and deliver new functionalities for the home page <li> <li> Architect and develop scalable resilient back end systems and APIs <li> <li> Design build and deploy critical pieces of infrastructure such as data pipelines localization and support for AB experimentation <li> <li> Pioneer an insightsbased task system to deliver timely relevant insights to our customers precisely when they need them most <li> <li> Implement experiments to validate ideas and work across products to iteratively improve features <li> <li> Write highquality documentation for developers <li> <ul><p> <br ><strong> Who You Are <strong> <br ><p><ul><li> 8+ years of full stack development experience <li> <li> Handson experience with one or more front end technologies React TypeScript Angular Vue etc <li> <li> Experience building and maintaining complex software Youll join us in writing clean maintainable software that solves hard problems Youll write testable quality code Youll push the team and the mission forward with your contributions <li> <li> Strong foundational knowledge of AWS services how to stand up infrastructure and monitor for defects <li> <li> Handson experience with REST APIs GraphQL and other middleware development tools <li> <li> Thrives in a fast paced customer focused and strategic environment <li> <li> You have led and implemented large cross team technical projects <li> <li> Experience using Generative AI LLMs to build products is a plus but not required <li> <ul><p> <br >Technologies we use not exhaustive <br ><p><ul><li> Python Django Celery <li> <li> MySQL Redis Pulsar <li> <li> Amazon Web Services EC2 RDS Aurora etc Kubernetes Terraform and other DevOps tools <li> <li> React TypeScript JavaScript HTML CSS <li> <ul><p> <br >The pay range for this role is listed below Sales roles are also eligible for variable compensation and hourly nonexempt roles are eligible for overtime in accordance with applicable law This role is eligible for benefits including medical dental and vision coverage health savings accounts flexible spending accounts 401k flexible paid time off and companypaid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees <br >Base Pay Range For US Locations <br >$192000$288000 USD <br ><strong> Get to Know Klaviyo <strong> <br >Were Klaviyo pronounced clayveeoh We empower creators to own their destiny by making firstparty data accessible and actionable like never before We see limitless potential for the technology were developing to nurture personalized experiences in ecommerce and beyond To reach our goals we need our own crew of remarkable creatorsambitious and collaborative teammates who stay focused on our north star delighting our customers If youre ready to do the best work of your career where youll be welcomed as your whole self from day one and supported with generous benefits we hope youll join us <br >Klaviyo is committed to a policy of equal opportunity and nondiscrimination We do not discriminate on the basis of race ethnicity citizenship national origin color religion or religious creed age sex including pregnancy gender identity sexual orientation physical or mental disability veteran or active military status marital status criminal record genetics retaliation sexual harassment or any other characteristic protected by applicable law <br >IMPORTANT NOTICE Our company takes the security and privacy of job applicants very seriously We will never ask for payment bank details or personal financial information as part of the application process All our legitimate job postings can be found on our official career site Please be cautious of job offers that come from noncompany email addresses klaviyocom instant messaging platforms or unsolicited calls <br >You can find our Job Applicant Privacy Notice here <p>
Senior Systems Manager (Zendesk + Gainsight)
Company: Klaviyo
Location: Boston, MA
Posted May 04, 2024
<p>At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo we call ourselves Klaviyos brings to our workplace each and every day We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements If youre a close but not exact match with the description we hope youll still consider applying Want to learn more about life at Klaviyo Visit careersklaviyocom to see how we empower creators to own their own destiny <br >Klaviyo is looking for a Manager to join our growing Customer Support and Success Systems team In this lead role you will report to the Senior Director GTM Systems and partner closely with Customer Success and Support leadership Operations leadership and other stakeholders This role will lead a team of system admins developers and configurators to implement changes and lead systems projects This role will collaborate with all relevant stakeholders from Legal Finance and Procurement to CSampS Operations <br ><strong> How Youll Make a Difference <strong> <br >Systems Manager can mean different things to different people At Klaviyo it means youll <br ><p><ul><li> Implement manage and configure multiple CSampS applications as well as their integrations <li> <li> Manage configuration and solution design in Salesforce Gainsight Zendesk such as flows approval rules and validation rules that align with Support and Success processes <li> <li> Partner with subject matter experts to gather requirements and configure enhancement requests for CSampS systems <li> <li> Play an integral role within our team to maintain our overall CSampS application ecosystem including proactively defining systems roadmaps <li> <li> Partner with the Business Process optimization team to align on priorities align and inform executive stakeholders <li> <li> Partner with external vendors for system selection <li> <li> Partner with external system integration vendors for project implementations <li> <li> Partner with the Architecture team to align the projects in guidance of architecture best practices for GTM Systems <li> <li> Mentor guide performance manage 48 system team members including 23 team leadsmanagers <li> <ul><p> <br ><strong> Who You Are <strong> <br ><p><ul><li> Minimum of 10 years of systems experience primarily in Salesforce Zendesk Gainsight or other related SaaS Systems <li> <li> Vast experience implementing and managing various Customer Support and Success technologies <li> <li> Are constantly thinking of ways to make the tech stack more efficient and streamlined <li> <li> Are results oriented have strong attention to detail and are able to prioritize multiple objectives and projects <li> <li> Experience in navigating custom Salesforce integrations andor managed package installations <li> <li> Understanding of CSampS metrics <li> <li> Ability to lead system projects end to end in partnership with overall program managers <li> <li> Ability to lead teams for critical system support <li> <li> Position can be Boston MA or remote but must be willing to work East Coast hours <li> <ul><p> <br >The pay range for this role is listed below Sales roles are also eligible for variable compensation and hourly nonexempt roles are eligible for overtime in accordance with applicable law This role is eligible for benefits including medical dental and vision coverage health savings accounts flexible spending accounts 401k flexible paid time off and companypaid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees <br >Base Pay Range For US Locations <br >$156000$234000 USD <br ><strong> Get to Know Klaviyo <strong> <br >Were Klaviyo pronounced clayveeoh We empower creators to own their destiny by making firstparty data accessible and actionable like never before We see limitless potential for the technology were developing to nurture personalized experiences in ecommerce and beyond To reach our goals we need our own crew of remarkable creatorsambitious and collaborative teammates who stay focused on our north star delighting our customers If youre ready to do the best work of your career where youll be welcomed as your whole self from day one and supported with generous benefits we hope youll join us <br >Klaviyo is committed to a policy of equal opportunity and nondiscrimination We do not discriminate on the basis of race ethnicity citizenship national origin color religion or religious creed age sex including pregnancy gender identity sexual orientation physical or mental disability veteran or active military status marital status criminal record genetics retaliation sexual harassment or any other characteristic protected by applicable law <br >IMPORTANT NOTICE Our company takes the security and privacy of job applicants very seriously We will never ask for payment bank details or personal financial information as part of the application process All our legitimate job postings can be found on our official career site Please be cautious of job offers that come from noncompany email addresses klaviyocom instant messaging platforms or unsolicited calls <br >You can find our Job Applicant Privacy Notice here <p>
Senior Software Engineer - Billing
Company: Klaviyo
Location: Boston, MA
Posted Apr 25, 2024
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Senior Software Engineer for its Billing & Monetization team. The role involves driving outcomes related to Klaviyo's growth in international markets, managing relationships with large customers, and pricing new products. The ideal candidate should have 7+ years of software engineering experience, a track record of building high-quality products, and experience with RESTful APIs and third-party integrations. The company offers a competitive pay range, comprehensive benefits, and a culture of learning.
Business Analytics Manager, Partnerships (HUB)
Company: Klaviyo
Location: Greater Denver Area
Posted Apr 25, 2024
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Manager, Partner Business Analytics. The role involves analyzing partner sales data, creating reports, and influencing strategic decisions. The ideal candidate should have a degree in a relevant field, 5+ years of experience in business analytics, and expertise in data visualization tools. The company offers a competitive pay range, benefits, and a culture of learning. Klaviyo is committed to equal opportunity and non-discrimination.
Lead Site Reliability Engineer - Platform Infrastructure
Company: Klaviyo
Location: Boston, MA
Posted Apr 28, 2024
Klaviyo values diverse backgrounds and experiences, offering opportunities for growth and learning. The company is seeking a Lead Site Reliability Engineer with 10+ years of experience in SRE/DevOps, proficient in Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Cassandra, and PostgreSQL. The role involves shipping foundational services, designing scalable systems, and championing best practices. Klaviyo offers a competitive pay range, comprehensive benefits, and a culture of learning.
Data Scientist II, Customer Success
Company: Klaviyo
Location: Boston, MA
Posted Apr 28, 2024
Klaviyo is seeking a Data Scientist with 3+ years of experience in statistical and machine learning algorithms. The role involves co-owning a strategically crucial technical area, working directly with stakeholders across the business, and conducting research to improve forecasting systems. The ideal candidate should have a strong background in data science, excellent communication skills, and experience working with business stakeholders in fields like customer success, finance, and sales. The role is based in Boston, MA, and requires a weekly hybrid onsite component. Klaviyo values diverse backgrounds and experiences, and offers a competitive pay range, benefits, and a culture of learning.