Jobs at Klaviyo
1,463 open positions
Director, Customer Success (Strategic Accounts)
Company: Klaviyo
Location: Boston, MA
Posted Nov 10, 2023
Klaviyo is seeking a Director of Customer Success, Strategic Accounts to lead a team focused on delivering high-touch, proactive engagement for their highest value customers. The role involves driving the vision for upmarket customer experience, advocating for strategic customers, and managing a team of Strategic Account Customer Success Managers. The ideal candidate should have 10+ years of experience in enterprise or strategic account leadership, strong business acumen, excellent communication skills, and a proven track record in managing complex customer relationships. The role offers a competitive pay range, comprehensive benefits, and a culture of learning.
Lead Machine Learning Engineer
Company: Klaviyo
Location: Boston, MA
Posted Nov 18, 2023
Klaviyo, a company valuing diverse backgrounds and experiences, is seeking a Lead Machine Learning Engineer. The role involves building foundational models to extract insights from massive data streams, applying cutting-edge techniques, and mentoring team members. The ideal candidate should have 7+ years of experience in machine learning or data science, with a proven track record of developing complex models on massive datasets. The company offers a competitive pay range, comprehensive benefits, and a culture of learning.
Senior Software Engineer- Audience Growth
Company: Klaviyo
Location: Boston, MA
Posted Nov 09, 2023
Klaviyo values diverse backgrounds and experiences, offering opportunities for engineers to work on impactful, customer-facing features at scale. The Audience Growth team focuses on creating personalized experiences, developing scalable frameworks, and working on high-scale systems. They seek experienced technical leaders with a strong background in front-end technologies and backend work, who can work across the stack and thrive in a fast-paced, customer-focused environment.
Senior Frontend Software Engineer, Natural Language Interfaces
Company: Klaviyo
Location: Boston, MA
Posted Nov 11, 2023
Klaviyo, a company valuing diverse backgrounds and experiences, is seeking a Senior Front-end Engineer for their Natural Language Interfaces team. This team focuses on integrating Generative AI applications into their marketing platform. The role involves building new UI experiences, partnering with the Components Library team, and mentoring less experienced engineers. The ideal candidate should have a degree in computer science or related field, 5+ years of software development experience, and proficiency in React.js or similar frameworks. Bonus points for experience with Typescript, APIs, large frontend applications, and interest in Machine Learning.
Strategic Account Executive
Company: Klaviyo
Location: Boston, MA
Posted Nov 09, 2023
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Strategic Account Executive. The role involves landing and expanding key strategic accounts, demonstrating a strong business case, and collaborating cross-functionally. The ideal candidate should have 6+ years of quota-carrying experience, preferably in SaaS or MarTech, and a proven track record of selling to VP, C-level executives, and buying teams. The company offers a competitive starting pay range, benefits, and a culture of learning.
Principal Community Specialist
Company: Klaviyo
Location: Boston, MA
Posted Nov 10, 2023
Klaviyo is seeking a Principal Community Specialist to lead operations for the Community team, act as a moderator, and manage content and user groups. The ideal candidate will have a customer-first mindset, excellent communication skills, and experience in marketing and customer marketing strategies. They will develop strategies for community content, manage special projects, and mentor teammates. The role involves fostering connections, engaging with users, and ensuring quality across community posts. Klaviyo offers a competitive pay range, benefits, and a culture of learning.
Senior Solution Architect- Pre Sales (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Nov 09, 2023
Klaviyo is a company that values diversity and inclusivity, and is looking for a Solution Architect to join their team. The role involves working with customers to build technical champions and develop solutions that ensure long-term success. The company is committed to empowering creators to own their destiny and is looking for ambitious and collaborative teammates.
Product Expert (Saturday - Wednesday), Boston
Company: Klaviyo
Location: Boston, MA
Posted Nov 10, 2023
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for a new team. The role involves providing high-quality product support, resolving customer issues, and communicating effectively. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should be located in EST/CST time zones and willing to work Wednesday-Saturday. Klaviyo offers a collaborative environment, competitive pay, and comprehensive benefits.
Customer Support Specialist (Saturday - Wednesday), Boston
Company: Klaviyo
Location: Boston, MA
Posted Nov 11, 2023
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Customer Support Specialist, or Product Expert, to join their team. The role involves providing high-quality product support, resolving customer issues, and communicating effectively. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. The company offers a competitive pay range, benefits, and a culture of learning. Klaviyo is committed to equal opportunity and non-discrimination.
Manager, Operations Analytics & Reporting (Customer Success)
Company: Klaviyo
Location: Boston, MA
Posted Nov 10, 2023
Klaviyo is seeking an Analytics Manager to join their Customer Success Operations team. The role involves collaborating with senior leaders, developing reporting and analytics resources, and driving strategic initiatives. The ideal candidate should have 9+ years of advanced analytics experience, strong Excel, SQL, and data visualization skills, and excellent communication and organizational abilities. Klaviyo offers a competitive pay range, comprehensive benefits, and a culture of learning.
Senior Manager, Marketing Analytics (Hub)
Company: Klaviyo
Location: Boston, MA
Posted Nov 11, 2023
Klaviyo, a B2B SaaS company, is seeking a Senior Manager of Marketing Analytics with expertise in campaign strategy and martech strategy. The role involves guiding, supporting, and executing marketing strategy, managing campaign operations, and providing analytics and insights. The ideal candidate should have 7+ years of marketing analytics experience, strong analytical skills, and the ability to work in a fast-paced environment. Klaviyo offers a competitive pay range, benefits, and a culture of learning.
VC / PE Partner Manager
Company: Klaviyo
Location: Boston, MA
Posted Nov 11, 2023
Klaviyo is seeking a Partner Manager with 5+ years of experience in sales or partnerships in SaaS and/or financial services. The role involves building relationships with Venture Capital and Private Equity firms to help their portfolio brands grow and achieve their vision. The candidate should have a deep understanding of the Retail industry, strong interpersonal and communication skills, and the ability to work effectively with a wide range of individuals. The role is highly collaborative and involves working across Partnerships, Customer Success, Marketing, and Sales teams. The pay range for this role is $94,400-$141,600 USD. Klaviyo is committed to a policy of equal opportunity and non-discrimination.