Jobs at KnowBe4
687 open positions
Real Specialist (LATAM) (Fluent in Spanish and Portuguese) (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 16, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p><span><strong>This position is located in the US<strong><span><p> <p>The CSM Renewal Specialist is responsible for coordinating with CSMs and customers to provide pricing quotes for renewals addons and upsells and then successfully and efficiently close those opportunities<p> <p><strong>Responsibilities<strong><p> <ul><li>Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunities<li> <li>Coordinate with CSMs to strategize on renewals addons and upsells for their customers to maximize bookings <li> <li>Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunities<li> <li>Negotiate with customers on opportunities to prevent churn and secure optimal terms<li> <li>Employ pricing strategies that meet the Companys standards policies and procedures<li> <li>Generate pricing quotes for renewals <li> <li>Manage your assigned 30 60 and 90 day opportunity pipeline weekly and daily forecasts and meet regularly with the Customer Success Regional Director to review<li> <li>Thoroughly and accurately complete the 6 month deal sheets in Salesforce for each opportunity <li> <li>Meet and exceed bookings targets and quotas<li> <li>Maintain impeccable administration of your opportunities in the Companys CRM<li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>Associates Degree or equivalent work experience and education preferred<li> <li>Minimum fluent in English and 1 other local language<li> <li>Experience with Gmail and Google Docs<li> <li>Experience with MS Office Word and Excel<li> <li>Experience with web browsers Chrome Internet Explorer etc<li> <li>Experience with Salesforce or other CRM preferred<li> <li>Familiarity with standard concepts practices and procedures within the IT Security Field<li> <li>Previous gt 2 years sales and negotiation experience<li> <li>Strong verbal and written communications<li> <li>Excellent negotiations skills<li> <li>Excellent time management and organization skills<li> <li>Superior customer service skills<li> <li>Be convincing and lead conversations with authority<li> <li>Strong collaborative and team work skills<li> <li>Ability to work with minimal supervision<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Receptionist/Front Desk
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 14, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p><span><strong datastringifytype=bold>Clearwater positions open to candidates located in greater Tampa Bay area<strong><span><p> <p><span>The ReceptionistFront Desk position is responsible for handling front office reception and other administrative duties including but not limited to greeting guests answering phones handling company inquiries and sorting and distributing incoming maildeliveries This position is also responsible for assisting with People Operations projects and administrative tasks as needed<span><p> <p><strong>Responsibilities<strong><p> <ul><li>Assist with People Operations projects as needed <li> <li>Greet and welcome guests as soon as they arrive at the KnowBe4 office<li> <li>Direct visitors to the appropriate KnowBe4 personnel<li> <li>Answer screen and route inbound phone calls <li> <li>Receive incoming maildeliveries on a daily basis and inform the shipping and receiving specialist of them<li> <li>Assist as needed in the shipping area such as the mailing and shipment of outgoing envelopes and packages<li> <li>Maintain office security by following safety protocol and controlling access via the reception desk ie issue visitor badges<li> <li>Manage office supply inventory order supplies as needed with an emphasis on sustainable items per the Environmentally Preferred Purchasing Policy <li> <li>Sends out sympathy cards<li> <li>Ensures we have enough COVID tests in stock <li> <li>Handles lost and found items<li> <li>Perform other administrative receptionist duties such as scanning <li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>High school diploma or equivalent education<li> <li>4 year college degree or equivalent education and experience preferred<li> <li>One 1 year of work experience in a customerfacing serviceoriented position<li> <li>Experience with GSuite products Gmail Google Docs Google Sheets<li> <li>Experience with MS Office Word and Excel<li> <li>Experience with web browsers Chrome<li> <li>Experience navigating a HRIS system Dayforce or Workday a plus<li> <li>PHR or SHRM certifications a plus<li> <li>Strong attention to detail<li> <li>Ability to maintain confidentiality with findings employee data and Company information high level of integrity and honesty<li> <li>Ability to work independently and be a selfstarter<li> <li>Strong verbal and written communications<li> <li>Good computer skills<li> <li>Excellent time management and organization skills<li> <li>Positive attitude and pleasant demeanor in handling guests and staff is a must<li> <li>Team player who is willing to go the extra mile<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Sales Development Representative (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 19, 2024
KnowBe4 is a global provider of security awareness training and simulated phishing platforms, helping organizations manage social engineering risks. The company is recognized as a best place to work, with numerous awards and certifications. KnowBe4 values transparency, ownership, and professional development, fostering a fun and engaging work environment. The Sales Development Representative role involves reaching out to prospects, qualifying them, and passing interested ones to Territory/Account Executives. Qualifications include IT Security knowledge, Gmail/Google Docs experience, MS Office proficiency, and strong communication skills. Benefits include company-wide bonuses, 401k matching, medical insurance, paid time off, parental leave, tuition reimbursement, and a relaxed dress code.
Cloud Identity & Security Manager (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 15, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p>The Cloud Identity amp Security Manager oversees identity infrastructure device management identity access and security protocols leading a team to ensure efficient and secure operations This role demands cloud expertise strong leadership effective communication problemsolving skills and a proactive approach to innovation<p> <p><strong>Responsibilities<strong><p> <p>Identity Infrastructure Management<p> <ul><li>Oversee the management and maintenance of our identity infrastructure ensuring optimal performance scalability and reliability<li> <li>Collaborate with crossfunctional teams to design deploy and manage cloudbased identity solutions that meet business needs<li> <li>Implement and maintain security measures adhering to best practices and compliance standards<li> <ul><p>Device Management<p> <ul><li>Ensure the effective management of devices within the organization including desktops laptops mobile devices and other endpoint systems<li> <li>Utilize cloudbased Mobile Device Management MDM systems such as JAMF InTune and Google Workspace to facilitate device provisioning configuration and security enforcement<li> <li>Develop and enforce device usage policies aligning them with security standards and best practices<li> <ul><p>Identity Management<p> <ul><li>Lead the development implementation and maintenance of robust cloudbased identity and access management processes<li> <li>Utilize identity governance solutions such as SailPoint IGA IdentityNow and cloudbased directory services to manage user identities and access rights effectively<li> <li>Collaborate with teams to define and implement identity lifecycle processes<li> <ul><p>Security Management<p> <ul><li>Design implement and oversee cloud security measures to safeguard operations against threats and vulnerabilities<li> <li>Develop and enforce security policies procedures and practices in alignment with cloud security standards and regulations<li> <li>Monitor cloud logs and security incidents conducting regular security assessments and audits<li> <ul><p>Reporting and Remediation<p> <ul><li>Regularly assess the security posture of cloud operations technology systems identity access processes and device management<li> <li>Report security findings and vulnerabilities to upper management providing clear and actionable insights<li> <li>Ensure timely remediation of security findings meeting established Service Level Agreements SLAs for system and device remediations<li> <ul><p>Technology Integration<p> <ul><li>Collaborate with IT teams to integrate cloudbased identity access management solutions with other systems applications and tools to ensure a cohesive and streamlined technology ecosystem<li> <ul><p>Vendor Management<p> <ul><li>Manage relationships with cloud technology vendors and service providers ensuring timely support and effective utilization of cloud solutions<li> <ul><p>Continuous Improvement<p> <ul><li>Stay current with cloud industry trends emerging technologies and best practices related to identity access management security and device management<li> <li>Identify opportunities for process improvement and innovation driving the enhancement of cloudbased systems and practices<li> <ul><p>Team Leadership<p> <ul><li>Lead mentor and guide the team fostering a collaborative and highperformance work environment<li> <li>Set clear expectations delegate tasks and provide ongoing feedback to team members to ensure the successful execution of projects and tasks<li> <li>Provide genuine recommendations as to the hiring firing promotion and discipline of subordinate employees to which the Company gives significant weight<li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>Bachelors degree in Information Technology Computer Science or a related field or equivalent job experience<li> <li>Proven experience minimum 3 years in managing cloud operations security identity access management and device management<li> <li>Demonstrated experience with cloud infrastructure platforms cloud security measures and cloudbased identity governance solutions<li> <li>Strong understanding of security protocols cloud standards and compliance frameworks<li> <li>Cloud Expertise with a focus on Azure<li> <li>Device Management MDM Systems<li> <li>Identity Access Management IAM<li> <li>Security Knowledge Protocols Compliance<li> <li>Leadership amp Team Management<li> <li>Communication amp Collaboration<li> <li>ProblemSolving Abilities<li> <li>Continuous Learning Mindset<li> <li>Project Management Skills<li> <li>Innovative Thinking<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Senior Manager - Go to Market (Strategy) (Remote)
Company: KnowBe4
Location: Remote
Posted Mar 09, 2024
KnowBe4 is a company that provides security awareness training and simulated phishing platform. They are a great place to work, with a welcoming workplace and a focus on continuous professional development. They are seeking a proven and experienced individual to help build their GTM Strategy function.
Enterprise Sales Executive (Portuguese speaking) (located in Florida)
Company: KnowBe4
Location: Remote
Posted Mar 11, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p><strong><strong><p> <p><strong>Remote positions open to the US only<strong><p> <p>The Regional Account Executive ENT International position is responsible for acquiring new logos and upselling our existing Enterprisesized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota This can be achieved by creating opportunities through various prospecting methods following up on inbound leads reigniting open outstanding customer opportunities and motivating our existing customers to purchase additional products increase subscription levels andor add on additional seats due to account growth<p> <p><strong>Responsibilities<strong><p> <ul><li>Acquire Enterprisesized accounts within assigned territory to meet and exceed monthly new logo sales quota<li> <li>Promote and sell KnowBe4s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota <li> <li>Build and maintain a pipeline of Enterprise opportunities by various prospecting methods following lead cadence best practices and conducting demos of our suite of products<li> <li>Follow up on new and existing customer SDR marketing and channel leads to generate revenue opportunities and pipeline<li> <li>Articulate the value proposition of KnowBe4s full suite of products and educate the customer how each product will improve their businesss human firewall<li> <li>Understand an organizations buying needs key decision makers potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts<li> <li>Act strategically in offering subscription levels multiyear deals andor negotiating discounted pricing to increase ARR<li> <li>Maintain accurate and thorough records of daily sales statistics via Salesforce<li> <li>Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels<li> <li>Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the accounts organizational structure gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite <li> <li>Support in the renewal process where there is an opportunity to grow the account<li> <ul><p><strong>Qualifications<strong><p> <ul><li>3+ years experience selling to Enterprisesized businesses required<li> <li>Bachelor Degree or higher education equivalent desirable<li> <li>Familiarity with standard concepts practices and procedures within the IT Security or Cybersecurity industry desirable<li> <li>Experience with Salesforce a plus<li> <li>Experience with Gmail and Google Docs<li> <li>Experience with MS Office Word and Excel<li> <li>Experience with web browsers Chrome Internet Explorer etc<li> <li>Excellent verbal and written communications<li> <li>Stats driven business professional<li> <li>Motivated energetic selfstarter<li> <li>Strong collaborative and teamwork skills<li> <li>Must be able to work with minimum supervision<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Tech Support (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 12, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p><strong datastringifytype=bold>Clearwater positions open to candidates located in greater Tampa Bay area<strong><p> <p><span>The Tech Support Tier 1 position works in conjunction with the Customer Success Managers and Sales Reps to assist our customers andor endusers with troubleshooting issues related to onboarding platform use and other general KMSAT console problems This position will be first responders in resolving help desk tickets and ensuring an awesome customer experience <span><p> <p><strong>Responsibilities<strong><p> <ul><li><span>Work with customers or endusers regarding the setup and configuration of KnowBe4s products to customize it to suit their needs<span><li> <li><span>Test and configure KnowBe4s products and customize it so that it could function in each customers unique environment<span><li> <li><span>Work in conjunction with the Product team to provide feedback or other information needed to enhance KnowBe4s products <span><li> <li><span>Communicate directly with clients or endusers to gather details as needed to fully define issues or new requirements as well as new product ideas and enhancements to the KMSAT console<span><li> <li><span>Work collaboratively with CSM team to quickly resolve customers issues<span><li> <li><span>Investigate and document technical issues and communicate any trends or patterns to the Research amp Development team <span><li> <li><span>Monitor the ticketing queue to prioritize allocate and ensure timely resolution of issue reports and change requests<span><li> <li><span>Apply troubleshooting and problemsolving skills to guide and assist the enduser community on issues related to design development and deployment of KnowBe4 products<span><li> <li><span>Investigate and document issue reports and communicate findings to development team or clients as required <span><li> <li><span>Present product demonstrations to customers andor endusers<span><li> <li><span>Train customers and endusers on how to best use our training platform including our best practices to fully deploy the training to its employees<span><li> <li><span>Attend prospect and customer meetings supporting the sales team as a KMSAT console subject matter expert<span><li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li><span>Twoyear degree preferred<span><li> <li><span>Familiarity with standard concepts practices and procedures within the IT Security Field<span><li> <li><span>Minimum of 1 year experience in similar or related position<span><li> <li><span>Familiarity with firewall and email protocols is preferred<span><li> <li><span>Excellent verbal and written communications<span><li> <li><span>Highly organized and resultoriented<span><li> <li><span>Excellent time management and organization skills<span><li> <li><span>Can demonstrate technical troubleshooting and analysis ability<span><li> <li><span>Can demonstrate integrity accountability respect and commitment<span><li> <li><span>Strong collaborative and teamwork skills<span><li> <li><span>Must be able to work with minimal supervision<span><li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Receptionist
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 09, 2024
KnowBe4 is a global provider of security awareness training and simulated phishing platforms, recognized as a best place to work for women, millennials, and in technology. The company values transparency, ownership, and professional development, offering a fun and engaging work environment with numerous benefits. The Receptionist position in Clearwater, Tampa Bay area, involves handling front office duties, administrative tasks, and assisting with People Operations projects. The ideal candidate should have a high school diploma, customer-facing experience, and proficiency in GSuite, MS Office, and web browsers. Benefits include company-wide bonuses, medical insurance, paid time off, parental leave, and a relaxed dress code.
Director, Revenue Acceleration
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 14, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p>Seeking a proven and experienced individual to develop strategy and execute sales acceleration initiatives with a focus on international expansion Reporting to the VP of GTM Strategy amp Deal Governance the ideal candidate will have experience building enabling launching and scaling sales initiatives and related operational processes partnering with crossfunctional teams and stakeholders including Revenue Operations Sales Finance Legal Pricing Product Marketing Enablement etc It is essential for the selected candidate to effectively document and prepare datadriven analyses performance trends actionable insights and recommendations supported by business cases<p> <p><strong>Responsibilities<strong><p> <ul><li>Design program manage launch and support sales acceleration initiatives The initial focus of this role will be on developing and program managing the execution of the international expansion strategy Managing crossfunctional efforts to ensure initiatives are enabled launched and supported successfully<li> <li>Develop and report out on KPIs to track the effectiveness and gains achieved via each initiative Provide actionable insights and recommendations<li> <li>Design and drive international expansion planning Define cadences facilitate crossfunctional meetings create meeting materials eg agendas action plans and tracker status updates<li> <li>Collaborate crossfunctionally to assess the needs of corporate and the regions and make progress offline on key takeaways<li> <li>Collaborate with reporting and analytics team to enable systemrealtime reporting on KPIs and international sales team performance<li> <li>Prepare seniorlevel progress reports on a regular cadence with performance trends actionable insights asks recommendations with supporting business cases<li> <li>Collaborate with Enablement team to ensure effective onboarding of international sales reps not only aligned to US processes but additionally for channel and region specific onboarding needs<li> <li>Support readiness and launch of new markets ensuring standard Rhythm of the Business processes enablement and tools are implemented successfully within newer international regions<li> <li>Contribute to a customercentric culture by ensuring revenue operations positively impact customer satisfaction retention and acquisition<li> <li>Support QBR decks Board decks and adhoc data analysis and creation of presentations on business challenges as they arise<li> <li>Support crosstraining efforts to ensure work coverage and worklife balance<li> <ul><p><strong>Requirements<strong><p> <ul><li>Prefer minimum 10 years of experience in Operations Revenue Operations in a subscriptionbased business focusing on ARR with proven track record of success<li> <li>Bachelors in finance accounting business or adjacent field MBA preferred<li> <li>High competency of datafinancial modeling and analysis as well as development of actionable insights recommendations and business cases<li> <li>Strong business acumen in a software related environment<li> <li>Extensive experience with Salesforce Excel modeling and analysis and data visualization tools Tableau Power BI<li> <li>Experience successfully working in a fastpaced Global company leading multiple projects and relationships with continuous change and competing priorities<li> <li>Extensive experience in defining and launching innovative performance metrics and initiatives sales productivity amp performance improvement programs identifying gaps or business needs proposing datadriven recommendations and innovating and scaling solutions<li> <li>Highly analytical datafact driven process oriented and comfortable developing datadriven recommended changes to the status quo<li> <li>Exceptional verbal written and presentation communication skills<li> <li>Combination of positivecando attitude strong intellect creative problem solving effective crossfunctional communication growth mindset that focuses on providing datadriven options and recommendations with an eagerness to roll up sleeves to improve performance<li> <li>Strong ability to develop crossfunctional relationships and build trust and rapport with Sales Finance Legal Rev Ops Marketing Product and other orgs within the company<li> <li>Resultsdriven with a strategic customerfocused mindset yet having a keen eye for detail<li> <li>Excellent at digging through data and translating it into actionable impactful insights and recommendations<li> <li>Desire to hear and understand Sales needs and determine paths forward while balancing the adherence to guardrails needed by Legal and Finance<li> <li>Ability to handle stress with a positive calm and datadriven approach focused on company objectives<li> <li>Operate with honesty integrity transparency enthusiasm and respect for others<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Regional Account Executive - ENT (LATAM) (Hybrid) (Portuguese Speaking)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 11, 2024
<div> <p><strong>About KnowBe4<strong><p> <p><span>KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day<span><p> <p><span>Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work<span><p> <p><span>Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves Whether working remotely or inperson we strive to make every day fun and engaging from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4<span><p> <div> <p><strong><strong><p> <p><strong>Clearwater positions open to candidates located in greater Tampa Bay area <span><span><strong><p> <p>The Regional Account Executive ENT International position is responsible for acquiring new logos and upselling our existing Enterprisesized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota This can be achieved by creating opportunities through various prospecting methods following up on inbound leads reigniting open outstanding customer opportunities and motivating our existing customers to purchase additional products increase subscription levels andor add on additional seats due to account growth<p> <p><strong>Responsibilities<strong><p> <ul><li>Acquire Enterprisesized accounts within assigned territory to meet and exceed monthly new logo sales quota<li> <li>Promote and sell KnowBe4s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota <li> <li>Build and maintain a pipeline of Enterprise opportunities by various prospecting methods following lead cadence best practices and conducting demos of our suite of products<li> <li>Follow up on new and existing customer SDR marketing and channel leads to generate revenue opportunities and pipeline<li> <li>Articulate the value proposition of KnowBe4s full suite of products and educate the customer how each product will improve their businesss human firewall<li> <li>Understand an organizations buying needs key decision makers potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts<li> <li>Act strategically in offering subscription levels multiyear deals andor negotiating discounted pricing to increase ARR<li> <li>Maintain accurate and thorough records of daily sales statistics via Salesforce<li> <li>Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels<li> <li>Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the accounts organizational structure gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite <li> <li>Support in the renewal process where there is an opportunity to grow the account<li> <ul><p><strong>Qualifications<strong><p> <ul><li>3+ years experience selling to Enterprisesized businesses required<li> <li>Bachelor Degree or higher education equivalent desirable<li> <li>Familiarity with standard concepts practices and procedures within the IT Security or Cybersecurity industry desirable<li> <li>Experience with Salesforce a plus<li> <li>Experience with Gmail and Google Docs<li> <li>Experience with MS Office Word and Excel<li> <li>Experience with web browsers Chrome Internet Explorer etc<li> <li>Excellent verbal and written communications<li> <li>Stats driven business professional<li> <li>Motivated energetic selfstarter<li> <li>Strong collaborative and teamwork skills<li> <li>Must be able to work with minimum supervision<li> <ul><div> <p><strong>Our Fantastic Benefits<strong><p> <p><span>We offer companywide monthly bonuses employee referral bonuses 401k matching US fully paid medical insurance US opengenerous paid time off length varies by country parental leave length varies by country adoption assistance tuition reimbursement certification reimbursement certification completion bonuses gym benefits and a relaxed dress code all in a modern hightech and fun work environment For more details about our benefits visit <span><span>wwwknowbe4comcareersbenefits<span><span><span><p> <p><em><span>Note An applicant assessment and background check may be part of your hiring procedure<span><em><p> <p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit wwwknowbe4comcareersrequestaccommodation<strong><p> <p><span>No recruitment agencies please<span><p> <div>
Entry Level Customer Success Manager (LATAM) (Spanish Speaking) (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 09, 2024
KnowBe4 is a global provider of security awareness training and simulated phishing platforms, recognized as a best place to work for women, millennials, and in technology. The company values transparency, ownership, and professional development, offering a fun and engaging work environment. The Entry Level Customer Success Manager (LATAM) role involves building relationships with customers, maximizing customer lifetime value, and driving cross-functional initiatives to improve customer experience. The role requires excellent communication, time management, and customer service skills, with fluency in Spanish. KnowBe4 offers competitive benefits, including bonuses, medical insurance, paid time off, and a relaxed dress code.
SMB Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Mar 09, 2024
KnowBe4 is a company that provides security awareness training and simulated phishing platform. They have been ranked as a best place to work and have a welcoming workplace. They are looking for an Account Executive to join their team.