Jobs at Kraken

Q: How many jobs are open at Kraken?

Check our Kraken page for the latest count of open positions. New jobs are added as Kraken posts transparent listings.

Q: Does Kraken offer remote positions?

Many positions at Kraken may offer remote or hybrid arrangements. Check individual job listings for details on work location flexibility.

Q: What is it like to work at Kraken?

Browse our Kraken job listings to see salary transparency, sentiment analysis of job descriptions, and key insights to help evaluate the company.

Fraud Analyst

Company: Kraken

Location: Philippines

Posted Mar 15, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h1> Proof of Work <h1> <h2> The team <h2> The Fraud team plays a crucial role in protecting our organization from fraudulent activities within the crypto space We are on a mission to safeguard the integrity and trust of our organization by mitigating fraud losses protecting our reputation and adhering to compliance and regulatory frameworks whilst keeping the friction low on the rest of our valued clients A resultsoriented team of globally distributed fraud experts holding integrity professionalism collaboration and accountability as core values Currently we are aiming to further work on automation and new tool delivery to help capture emerging fraud trends becoming the 1 in fraud controls within the crypto industry <h2> The opportunity <h2> <ul> <li> Monitor and analyze information from automated detection systems tools and reports Conduct manual investigations and take necessary actions <li> <li> Document actions and information found throughout the investigation to develop and maintain case files <li> <li> Execute routine tasks such as service requests transaction queries etc <li> <li> Exercise judgment to identify diagnose and solve problems within given rules <li> <li> Work independently on a range of complex tasks which may include unique situations <li> <li> Work together with your team on various projects and initiatives which can also include crossdepartment collaboration <li> <li> Meet Service Level Agreements SLA amp Quality Assurance QA standards <li> <li> Enhance efficiency by streamlining processes and automating tasks when possible <li> <li> Ensure that work is compliant to Krakens Quality and Risk guidelines <li> <ul> <h2> Skills you should HODL <h2> <ul> <li> Minimum 24 years of experience at a payments processor card acquirer bank risk department exchange or relevant ecommerce platform <li> <li> Strong advocate for cryptocurrency along with the deep understanding and passion to innovate and push the industry forward Experience with buying and selling cryptocurrencies on multiple platforms is preferential but not necessary <li> <li> Deep orientation in data privacy and security from both a personal and business standpoint <li> <li> Excellent communication and presentation skills in both written and verbal English <li> <li> Ability to thrive in a fastpaced environment utilizing analytical and problem solving skills <li> <li> Availability to work flexible schedules including weekends on a fully remote set up <li> <ul> This is a location specific role We can only consider applications from the Philippines LIRemote LIOH1 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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Live Support Specialist

Company: Kraken

Location: Philippines

Posted Mar 14, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h1> Proof of Work <h1> <h2> The Team <h2> By combining indepth crypto knowledge a passion for the industry and a strong technical background our Live Support team plays a strong role in our success and ability to deliver world class support The Live Support team is critical in our mission of bringing crypto to every corner of the world and is full of bright charismatic individuals with a knack for helping others Not only are they bright but also vigilant and intouch with the ever changing crypto world Our Live Support team is incredibly adaptable adjusting workflows and processes in matters of minutes to accommodate our clients requests and ensure that their Kraken experience is something to remember In many cases the Live Support team is the first point of contact for our clients and it is our duty to leave a fantastic impression while making sure inquiries are handled directly or escalated to the appropriate specialists <ul> <li> This is a fully remote role requiring English fluency based in Philippines <li> <li> Spanish and French fluency are a bonus <li> <li> You must be willing to work evenings and weekends <li> <ul> Were seeking passionate securityfirst client experience wizards who are absolutely pumped about digital assets Imagine this Youre part of a dynamic toptier team of client experience allstars working fulltime from home But heres the kicker Our mission is what fuels our fire Were talking about an unwavering commitment to making the crypto universe a better place for each Kraken client by providing a 6 star client experience on each interaction <h2> The Opportunity <h2> <ul> <li> Working at Kraken Build on 12+ years of our mission and join forces with many of the most talented crypto experts in the world <li> <ul> <ul> <li> Client Interaction Handle frontline client interactions through phone support and chat prioritizing swift issue resolution and exceptional client care <li> <ul> <ul> <li> Comprehensive Training Participate in rigorous training sessions spanning diverse topics embracing a growthoriented mindset for continuous learning about the industry our extensive product line and service offerings <li> <li> Performance Excellence Attain performance targets established by your Team LeadSupervisor aligning with Krakens overarching objectives <li> <li> Crypto Expertise Leverage your crypto knowledge to tackle intricate challenges within a dynamic environment <li> <li> Ongoing Support Engage in regular oneonone video sessions and coaching with your Team Lead <li> <li> Wellness Take care of your health through the various benefits available via our dedicated team <li> <li> Equipment will be provided <li> <ul> <h2> Skills you should HODL <h2> <ul> <li> Security and Privacy Focus Prioritize security and privacy for Kraken and our clients <li> <li> MissionDriven Motivated by Krakens mission and driven to create a seamless support experience for our diverse global client base <li> <li> Flexibility This is a fulltime 100 remote role working from home with various schedules and weekends required we offer a generous amount of paid vacation time <li> <li> Language Proficiency Fluent in English and either Spanish or French <li> <li> Crypto Conviction Possess a deep passion for or understanding of the digital asset industry Ideally you also have a strong knowledge of cryptocurrencies and trading <li> <li> Client Support Experience Minimum of 1 year of experience in providing phone support email andor instantmessaging support to clients <li> <li> Effective Communication Excellent communication skills <li> <li> Adaptability Ability to thrive in a fastpaced environment <li> <ul> <h2> Interested so far Heres how the hiring process will be <h2> <ul> <li> Prescreen assessment about crypto and client support to be completed in 72 hours <li> <li> Video call with our Talent Acquisition team 30 minutes <li> <li> Interview with the Client Engagement team 60 minutes <li> <li> Final interview with Client Engagement team managersdirectors 60 minutes <li> <ul> LIRemote LIAZ1 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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mission-focused company rooted in crypto values industry-leading security crypto education

Head of AML

Company: Kraken

Location: Ireland

Posted Mar 18, 2024

Kraken, a mission-focused crypto company, is seeking a European Head of AML/CFT with 8+ years of experience in regulatory or compliance roles at fintech or financial firms. The role involves overseeing AML compliance for EU VASP registrations, providing expertise on operational risks, and managing a team of local AMLOs. Kraken values diversity and hires based on merit, with a commitment to equal opportunity and non-discrimination.

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mission-focused company global crypto adoption industry pioneers

Data Analyst - Payments & Fraud

Company: Kraken

Location: USA

Posted Mar 17, 2024

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. As a fully remote company, Kraken employs industry pioneers in 60+ countries who develop premium crypto products. The Product Analytics team at Kraken is seeking a data expert with at least 5 years of experience in data analytics, SQL scripting, and statistical concepts to enhance fraud prevention measures and improve the trading ecosystem.

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Product Manager - Regulatory Reporting

Company: Kraken

Location: USA

Posted Mar 14, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto Proof of work The team The Regulatory Reporting Product Group is responsible for the design development implementation and operation of the firms regulatory reporting infrastructure that serves regulatory agencies around the globe The Regulatory Reporting Product Group collaborates with product finance and operations groups across the firm to identify and understand the reporting rules and regulations to understand the firms front middle and backoffice systems that create reportable events and design and build the reporting systems to comply with the regulatory requirements The ideal candidate has experience with regulatory reporting at a cryptoexchange investment bank or clearing brokerdealer They have a background in compliance business analysis project management and middle andor backoffice operations They are datadriven technically adept and have a proven track record of product management achievement The successful candidate thrives in a fastpaced collaborative processdriven environment and is able to adapt and adjust plans onthefly This position requires interaction with a wide variety of internal stakeholders at various levels of the organization The Opportunity <ul> <li> Conduct business analysis of existing execution and clearance and settlement systems processes procedures and policies <li> <li> Be the subject matter expert for multiple regulatory reports and stay updated on regulatory changes liaising with clients and other experts in the industry <li> <li> Research new regulatory developments and reporting requirements and plan for integration into existing workflows <li> <li> Develop detailed technical solutions to meet regulatory reporting requirements <li> <li> Write technical PRDs manage backlogs and effectively prioritize new features vs tech debt <li> <li> Develop product documentation including specifications wireframes sitemaps and process flows <li> <li> Collaborate crossfunctionally with engineering compliance legal accounting finance and operations to develop and steer product strategy roadmaps and business plans <li> <li> Perform User Acceptance Testing and ensure requirements are understood and implemented as requested <li> <li> Evangelize the power of analytics and experimentation in building a datadriven organization <li> <li> Facilitate communication across all project phases and proactively alert management of changes to scope timelines and resources <li> <ul> Skills you should HODL <ul> <li> 5+ years experience in fintech or financial services as product manager project manager or business analyst <li> <li> Experience in implementing Regulatory andor Compliance related projects in a regulated financial services firm <li> <li> Experience with brokerage operations and accounting and the transaction lifecycle from order execution though clearance and settlement to final custody <li> <li> Intellectual curiosity honesty and humility Desire to learn new skills and also share expertise <li> <li> Solution oriented highlymotivated and proactive selfstarter with firstprinciples thinking <li> <li> Macrotomicro versatility strategic mindset coupled with obsessive attention to detail <li> <li> Wellrounded interpersonal skills and ability to interact with diverse personalities <li> <li> Outstanding organizational and communication skills and the ability to balance multiple priorities <li> <li> Experience and knowledge of cryptocurrency is preferred Interest and enthusiasm for cryptocurrency is a requirement <li> <ul> Location Tagging EU US CANADA LIRemote LIJH2 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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Fraud Analyst

Company: Kraken

Location: Viet Nam

Posted Mar 15, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h1> Proof of Work <h1> <h2> The team <h2> The Fraud team plays a crucial role in protecting our organization from fraudulent activities within the crypto space We are on a mission to safeguard the integrity and trust of our organization by mitigating fraud losses protecting our reputation and adhering to compliance and regulatory frameworks whilst keeping the friction low on the rest of our valued clients A resultsoriented team of globally distributed fraud experts holding integrity professionalism collaboration and accountability as core values Currently we are aiming to further work on automation and new tool delivery to help capture emerging fraud trends becoming the 1 in fraud controls within the crypto industry The opportunity <ul> <li> Monitor and analyze information from automated detection systems tools and reports Conduct manual investigations and take necessary actions <li> <li> Document actions and information found throughout the investigation to develop and maintain case files <li> <li> Execute routine tasks such as service requests transaction queries etc <li> <li> Exercise judgment to identify diagnose and solve problems within given rules <li> <li> Work independently on a range of complex tasks which may include unique situations <li> <li> Work together with your team on various projects and initiatives which can also include crossdepartment collaboration <li> <li> Meet Service Level Agreements SLA amp Quality Assurance QA standards <li> <li> Enhance efficiency by streamlining processes and automating tasks when possible <li> <li> Ensure that work is compliant to Krakens Quality and Risk guidelines <li> <ul> Skills you should HODL <ul> <li> Minimum 24 years of experience at a payments processor card acquirer bank risk department exchange or relevant ecommerce platform <li> <li> Strong advocate for cryptocurrency along with the deep understanding and passion to innovate and push the industry forward Experience with buying and selling cryptocurrencies on multiple platforms is preferential but not necessary <li> <li> Deep orientation in data privacy and security from both a personal and business standpoint <li> <li> Excellent communication and presentation skills in both written and verbal English <li> <li> Ability to thrive in a fastpaced environment utilizing analytical and problem solving skills <li> <li> Availability to work flexible schedules including weekends on a fully remote set up <li> <ul> This is a location specific role We can only consider applications from the Vietnam LIRemote LIOH1 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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mission-focused company crypto values global crypto adoption

Data Scientist - User Engagement

Company: Kraken

Location: USA

Posted Mar 18, 2024

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. As a fully remote company, Kraken attracts talented crypto experts from over 60 countries. The Product Analytics team at Kraken offers a transformative journey, where data is the compass guiding operations. The role involves collaborating with various teams, leading analytic projects, and employing advanced statistical methods and machine learning algorithms to unveil critical insights. Kraken values diversity and hires based on merit, promoting an equal opportunity environment.

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mission-focused company global crypto adoption premium crypto products

Data Analyst - Product

Company: Kraken

Location: USA

Posted Mar 17, 2024

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. They are a fully remote company with Krakenites in over 60 countries, developing premium crypto products for all levels of traders. The Product Analytics team at Kraken is seeking a data expert with at least 5 years of experience in data analytics, proficient in SQL, statistical concepts, and BI software. The role involves unraveling complex user behaviors, developing business metrics, and driving continuous improvement initiatives.

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world-class team with crypto conviction accelerate the global adoption of crypto develop premium crypto products

Software Engineer II - React - Web

Company: Kraken

Location: Canada,Europe,UK,Ireland

Posted Mar 18, 2024

Kraken, a mission-focused company rooted in crypto values, is seeking an experienced Software Engineer to join their growing Engineering team. The role involves developing and maintaining web and mobile user interfaces using React and React Native. The ideal candidate should have a deep understanding of JavaScript/TypeScript, proficiency with React and React Native frameworks, and experience with Next.js, RESTful APIs, and WebSockets. Kraken is committed to industry-leading security, crypto education, and world-class client support.

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Senior Software Engineer

Company: Kraken

Location: USA

Posted Mar 14, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h1> Proof of work <h1> <h2> The team <h2> We are currently seeking an experienced Senior Software Engineer to join our growing Engineering team In this role you will be responsible for developing and maintaining both our Web and Mobile user interfaces using React and React Native respectively Your expertise in building scalable and highperformance applications will directly contribute to the success of our platform <h2> The opportunity <h2> <ul> <li> Design develop and maintain highquality web and mobile applications using React and React Native <li> <li> Collaborate with crossfunctional teams including Product Design and Backend Engineering to ensure seamless integration of new features and improvements <li> <li> Contribute to the architecture and design of our web and mobile applications <li> <li> Identify analyze and resolve performance bottlenecks and inefficiencies in the codebase <li> <li> Write and maintain comprehensive unit tests and documentation <li> <li> Stay uptodate with the latest industry trends and technologies to ensure our applications remain current and competitive <li> <li> Mentor junior developers and participate in code reviews to maintain a high standard of code quality <li> <ul> <h2> Skills you should HODL <h2> <ul> <li> Bachelors degree in Computer Science or a related field or equivalent experience <li> <li> 6+ years of experience in software development with a focus on web and mobile applications <li> <li> Deep understanding of JavaScriptTypeScript and proficiency with React and React Native frameworks <li> <li> Experience with <a class=fontbold underline fontbold underline fontbold underline href=httpNextjs rel=noopener noreferrer nofollow target=blank> Nextjs <a> RESTful APIs and WebSockets <li> <li> Experience with frontend testing frameworks <li> <li> Familiarity with modern frontend build pipelines and tooling <li> <li> Strong understanding of UIUX best practices and principles <li> <li> Excellent problemsolving skills attention to detail and ability to work independently and as part of a team <li> <li> Strong written and verbal communication skills in English <li> <ul> <h2> Nice to haves <h2> <ul> <li> Knowledge of the cryptocurrency industry and blockchain technology <li> <li> Familiarity with native mobile app development iOSAndroid <li> <ul> LIRemote LILM1 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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Client Onboarding Specialist

Company: Kraken

Location: Mexico

Posted Mar 14, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h1> Proof of Work <h1> <h2> The Team <h2> Our Client Onboarding team is a critical component in ensuring that our newest clients join the mighty Kraken with minimal friction Members of the Client Onboarding team have fantastic interpersonal skills and a knack for assisting crypto newcomers while also remaining vigilant While we greet each and every client with a smiling face and helping hand we are always securityfocused and play a vital role in maintaining the secure integrity of Kraken Acting as a gatekeeper the Client Onboarding team comfortably escorts new users onto the platform while stopping nefarious actors in their tracks We use our cuttingedge tools and situational awareness to identify where a client may experience difficulties and provide them with topnotch guidance so that they can begin their crypto journey with Kraken Client Onboarding Specialists are oftentimes the first point of contact for new users which is why we take pride in being a friendly and approachable team that gets our clients started on the right foot <ul> <li> This is a fully remote role requiring English fluency based in Mexico <li> <li> You must be willing to work evenings and weekends <li> <ul> Were seeking passionate securityfirst client experience wizards who are absolutely pumped about digital assets Imagine this Youre part of a dynamic toptier team of client experience allstars working fulltime from home But heres the kicker Our mission is what fuels our fire Were talking about an unwavering commitment to making the crypto universe a better place for each Kraken client by providing a 6 star client experience on each interaction The Opportunity <ul> <li> Build on 12+ years of our mission and join forces with many of the most talented crypto experts in the world <li> <li> Take care of your health through the various benefits available via our dedicated team <li> <li> Work on clients KYC documents using KYC applications and email tickets <li> <li> Review and verify the KYC documents submitted by the clients to ensure documents are authentic and valid <li> <li> Validate the Proof of Residence submitted by the Clients <li> <li> Flag suspicious documents and escalate to the relevant team <li> <li> Respond to the Clients enquiries regarding their applications or to upgrade to a higher tier <li> <li> Update Clients information upon request <li> <li> Comply to Krakens AntiMoney Laundering policies and procedures <li> <li> Ensure that work is compliant to Krakens Quality and Risk guidelines <li> <li> Provide 6 star experience to the Clients in every interaction <li> <li> Ensure that process guidelines are followed in verifying the client <li> <li> Work with the team to meet the business objectives <li> <li> Leverage feedback for continuous improvement to the client onboarding process <li> <li> Leverage your crypto knowledge to tackle intricate challenges within a dynamic environment <li> <li> Equipment will be provided <li> <ul> Skills you should HODL <ul> <li> Minimum of 2 years experience in client service or business support role in a global shared services setting <li> <li> Strong cryptocurrency knowledge and passion <li> <li> Deep understanding of client satisfaction dissatisfaction and NPS metrics <li> <li> Intellectually agile able to grasp new concepts ideas and changes to processes <li> <li> Ability to explain resolution and step by step processes to clients or internal coworkers when necessary <li> <li> Strong attention to workflow processes and details <li> <li> Proper business email etiquette with expertise in building and maintaining strong relationships with clients <li> <li> A high degree of personal organization and good time management <li> <li> Innovative thinking and creative problemsolving <li> <li> Highly developed interpersonal skills at all levels to achieve collaborative outcomes <li> <li> Deep orientation in data privacy and security <li> <li> Welldeveloped presentation skills and confident demeanor <li> <li> Strong verbal and written English communication skills <li> <li> Willing to work on a 247 rotating shifts including holidays and weekends and have Rest Days on week days <li> <li> No attendance or schedule adherence issues <li> <ul> Nice to Haves <ul> <li> Experience with CRM software such as ZenDesk or Salesforce <li> <li> Global Shared Services experience strongly preferred <li> <li> Experience working in a financial account or any organization with high attention to risk compliance <li> <li> Fluency in the following languages French Portuguese Italian German Russian Turkish Chinese Korean <li> <ul> Interested so far Heres how the hiring process will be <ul> <li> Prescreen assessment about crypto and client support to be completed in 72 hours <li> <li> Video call with our Talent Acquisition team 30 minutes <li> <li> Interview with the Client Engagement team 60 minutes <li> <li> Final interview with Client Engagement team managersdirectors 60 minutes <li> <ul> LIRemote LIJJ2 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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Software Engineer - Rust - Trading Technologies

Company: Kraken

Location: Europe

Posted Mar 17, 2024

<h1> Building the Future of Crypto <h1> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology What makes us different Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> Kraken Culture <a> page to learn more about our internal culture values and mission As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> industryleading security <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> crypto education <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> worldclass client support <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> Kraken Pro <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> Kraken NFT <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> Kraken Futures <a> Become a Krakenite and build the future of crypto <h3> The Team <h3> Join our Trading Technology team and start building the internet of money The Trading Technology team is responsible for everything to do with the trading backend services such as the matching engine market data gateways internal and external APIs and various other trading services The team is located globally and responsibilities are split into subteams working with various tech stacks Our teams code in C++ Go Rust and Python depending on the product they are contributing to within Kraken and work agile around the globe Recently the Trading Technologies team played a critical role in <a class=fontbold underline fontbold underline fontbold underline href=httpsblogkrakencompost17936performanceatkraken rel=noopener noreferrer nofollow target=blank> scaling Krakens trading infrastructure <a> <h3> The Opportunity <h3> <ul> <li> Develop and maintain core framework and key software components for the Kraken trading platform <li> <li> Design and implementation of Microservices in Rust <li> <li> Build and design solutions that mitigate risk implement security and protect both systems and data <li> <li> Improve performance by designing and implementing lowlatency and highavailability applications <li> <li> Construct dynamically scalable platforms capable of heavy transaction volume <li> <li> Write reusable testable and efficient code <li> <li> Collaborate with crossfunctional teams and contribute to product roadmap accomplishments <li> <ul> <h3> Skills You Should HODL <h3> <ul> <li> 3+ years of experience in software engineering <li> <li> Experience writing network services or asynchronous code in Rust <li> <li> Proficiency in C C++ strongly preferred <li> <li> Proactive mindset with the ability to both prioritise tasks <li> <li> Work collaboratively on a distributed team leveraging soft skills to effectively communicate and engage with stakeholders <li> <li> Passion for solving complex engineering problems <li> <ul> LIRemote LITK1 Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws Stay in the know <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> Follow us on Twitter <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> Learn on the Kraken Blog <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> Connect on LinkedIn <a>

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