Jobs at Lattice
6,220 open positions
Lead Product Manager, Talent Suite
Company: Lattice
Location: New York City, NY
Posted Apr 28, 2024
<p><b><strong>This is Product at Lattice<strong><b> <p><p>The Lattice Product team is on a mission to make work meaningful for companies across the world Lattice is a talent management platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career and compensation planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line Since launching in 2016 we have grown to over 5000+ customers globally<p> <p><b><strong>What You Will Do<strong><b> <p><p>As a Lead Product Manager you will<p> <ul><li>Chart and execute a course for delivering a worldclass talent suite to our customers<li> <li>Develop a longerterm vision strategy and roadmap for your product area and drive execution<li> <li>Understand your customers and define customer experiences focus areas and key success metrics Form strong crossfunctional relationships across the organization including with our Gotomarket partners<li> <li>Identify and leverage the latest technology innovations eg gen AI to address customer needs and elevate their experience<li> <ul><p><b><strong>What You Will Bring to the Table<strong><b> <p><p>We are looking for someone who has a combination of the following<p> <ul><li>Proven track record of supporting highperforming teams with a track record of developing products with bestinclass customer experiences<li> <li>7+ years of progressive experience in product management or equivalent experience in a technical role such as software development<li> <li>A demonstrated ability to influence other product and crossfunctional teams<li> <li>Demonstrated curiosity and passion in learning and understanding technology amp software especially around AI amp ML experience in product offeringsexperiences<li> <li>Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges<li> <li>Strong analytical skills with the ability to analyze data and metrics to make informed decisions<li> <li>Comfort with ambiguity autonomy and responsibility you enjoy figuring out what needs to be doneand then doing it<li> <li>Preferably you have experience with multiproduct B2B SaaS applications and a technical degree<li> <ul><p><p> <p><em>The estimated annual cash salary for this role is $130000 $203000 This position is also eligible for incentive stock options subject to the terms of Lattices applicable plans<em><p> <p><em>Benefits The Company offers the following benefits for this position subject to applicable eligibility requirements Medical insurance Dental insurance Vision insurance Life ADampD and Disability Insurance Emergency Weather Support Wellness Apps Paid Parental Leave Paid Time off inclusive of holidays and sick time Commuter amp Parking Accounts Lunches in the Office Internet and Phone Stipend One time WFH Office SetUp Stipend 401k retirement plan Financial Planning Learning amp Development Budget Sabbatical Program and Invest in Your People Fund<em><p> <p><em>Note on Pay Transparency<em><p> <p><em>Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations Compensation may vary based on a location as Lattice factors in specific location when benchmarking compensation for most roles b individual candidate skills and qualifications and c individual candidate experience<em><p> <p><em>Additionally Lattice leverages current market data to determine compensation so posted compensation figures are subject to change as new market data becomes available The salary other compensation and benefits information is accurate as of the date of this posting Lattice reserves the right to modify this information at any time subject to applicable law <em><p> <p>LIRemote<p> <div><b><strong>About Lattice<strong><b> <p><span>Lattice is on a mission to build cultures where employees and their companies thrive In an age where employees have more choices than ever before businesses that put employees first are winning and Lattice is building the tools to empower those peoplecentric companies <span><p> <p><span>Lattice is a people success platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line 📈 Since launching in 2016 we have grown to over 5000+ customers globally including brands like Slack Robinhood and Gusto<span><span> <span><p> <p><em><span>Lattice is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identityexpression sexual orientation veteran or military status or any other category protected under the law Lattice is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation<span><em><p> <p><em><span>By clicking the Submit Application button below you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<span><em><em><span> <span><em><span><em><span>Lattices Job Applicant Privacy Policy<span><em><span><span><em><span><span><em><span><p> <div>
Account Executive - SMB
Company: Lattice
Location: New York City, NY
Posted Mar 14, 2024
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. This position is also eligible for variable compensation of $84,000 subject to personal performance, company performance, and the terms of Lattice’s applicable plans. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations.
Senior Brand Designer, Web
Company: Lattice
Location: Remote
Posted Apr 28, 2024
<p><b><strong>Senior Brand Designer Web<strong><b> <p><p>As a member of our Brand Design team youll be instrumental in helping shape the worldclass Lattice brand Since were a small but mighty team youll have the opportunity to work on a wide range of touchpoints but were looking for you to specialize in bringing our brand to life through a variety of web projects Youll partner with our GotoMarket team brand design teammates and our Webflow developer on a regular basis Were doubling down on experimentation growth and evolving how we convey the value of our platform and this role will be key to achieving those goals <p> <p><b><strong>What youll do<strong><b> <p><ul><li>Deliver innovative conceptual visual designs across latticecom and our marketing websites always keeping userexperience top of mind<li> <li>Collaborate with your GTM partners to understand the needs of prospects and customers and propose metricsdriven solutions that meet those needs and ladder up to business goals <li> <li>Champion accessibility best practices patterns and requirements<li> <li>Propose and design experiments to improve conversion<li> <li>Contribute to the evolution of our brand design foundations and our web component system to standardize highquality patterns and increase overall team efficiency<li> <li>Design and build systems that consider our growing global audience and can flex to address specific multilanguage needs as well<li> <li>Embody our team values design principles and standards for craft<li> <ul><p><b><strong>Who you are<strong><b> <p><p><strong>5+ years of web design experience<strong><p> <ul><li>You understand the power of the web as a dynamic storytelling tool <li> <ul><p><strong>A great communicator and collaborator <strong><p> <ul><li>Youre clear and concise in explaining your thought process and in sharing the tradeoffs made in your work<li> <li>You do your best work when partnering crossfunctionally to drive alignment and clarity <li> <ul><p><strong>Passionate for going beyond the brief <strong><p> <ul><li>You are excited about coming up with novel solutions and crafting bestinclass UX visual and interaction design<li> <li>You proactively propose ideas for experimentation to support growth and conversion<li> <ul><p><strong>Comfortable with ambiguity and receptive to feedback <strong><p> <ul><li>You can independently explore propose and design strategic concepts from beginning to end <li> <li>You understand the importance of both giving and receiving feedback in order to come to the most successful solution for the brand our customers and the company<li> <ul><p><strong>Strong and pragmatic eye for craft <strong><p> <ul><li>You have a keen eye for details a high bar for craftsmanship and deep knowledge of accessibility best practices<li> <li>You are mindful of deadlines constraints and business goals <li> <ul><p><b><strong>Wed be especially excited if you have<strong><b> <p><ul><li>Experience working on brands in the B2BSaaS space or complex multiproduct platforms<li> <li>Experience with Webflow<li> <li>Experience working with multitimezone teams<li> <li>Experience working with global and multilanguage design systems<li> <li>Experience working inhouse<li> <li>Excitement about building a worldclass brand<li> <ul><p><b><strong>Why join our Design amp Research Team<strong><b> <p><p>Were a passionate group of people who are dedicated to growing together Currently ~25 our team spans Brand Design Content Design Product Design and Research<br >You can learn more about us on our Notion page It covers who we are as individuals how we commit to DEampI and most importantly the rituals and rhythms weve invested in as a team to grow as craftspeople and just people Check out designlatticecom for some of our latest work<p> <p><strong datastringifytype=bold>Why Lattice<strong><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment<li> <li datastringifyindent=0 datastringifyborder=0>The opportunity to join an experienced and ambitious team that is passionate about solving customers needs and loves coming to work every day<li> <li datastringifyindent=0 datastringifyborder=0>Partner with 1900+ companies around the world to make sure their employees are engaged and performing at a high level<li> <li datastringifyindent=0 datastringifyborder=0>A culture that encourages and promotes professional growth and development with continuous learning reimbursements<li> <li datastringifyindent=0 datastringifyborder=0>Competitive salary equity and benefits<li> <li datastringifyindent=0 datastringifyborder=0>Centrally located FiDi office in San Francisco and New York<li> <li datastringifyindent=0 datastringifyborder=0>Flexible vacationtimeoff policy<li> <ul><p><br >LIremote<p> <p><em><span>The estimated annual cash salary for this role is $94000 $158500 This position is also eligible for incentive stock options subject to the terms of Lattices applicable plans<span><em><p> <p><em><span>Benefits The Company offers the following benefits for this position subject to applicable eligibility requirements Medical insurance Dental insurance Vision insurance Life ADampD and Disability Insurance Emergency Weather Support Wellness Apps Paid Parental Leave Paid Time off inclusive of holidays and sick time Commuter amp Parking Accounts Lunches in the Office Internet and Phone Stipend One time WFH Office SetUp Stipend 401k retirement plan Financial Planning Learning amp Development Budget Sabbatical Program and Invest in Your People Fund<span><em><p> <p><em><span>Note on Pay Transparency<span><em><p> <p><em><span>Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations Compensation may vary based on a location as Lattice factors in specific location when benchmarking compensation for most roles b individual candidate skills and qualifications and c individual candidate experience<span><em><p> <p><em><span>Additionally Lattice leverages current market data to determine compensation so posted compensation figures are subject to change as new market data becomes available The salary other compensation and benefits information is accurate as of the date of this posting Lattice reserves the right to modify this information at any time subject to applicable law<span><em><p> <p><br ><br ><p><div><b><strong>About Lattice<strong><b> <p><span>Lattice is on a mission to build cultures where employees and their companies thrive In an age where employees have more choices than ever before businesses that put employees first are winning and Lattice is building the tools to empower those peoplecentric companies <span><p> <p><span>Lattice is a people success platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line 📈 Since launching in 2016 we have grown to over 5000+ customers globally including brands like Slack Robinhood and Gusto<span><span> <span><p> <p><em><span>Lattice is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identityexpression sexual orientation veteran or military status or any other category protected under the law Lattice is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation<span><em><p> <p><em><span>By clicking the Submit Application button below you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<span><em><em><span> <span><em><span><em><span>Lattices Job Applicant Privacy Policy<span><em><span><span><em><span><span><em><span><p> <div>
Engineering Tech 2 - LHB
Company: Lattice Semiconductor
Location: Portland, OR
Posted Apr 30, 2024
Lattice is a global community of engineers, designers, and manufacturing operations specialists, committed to R&D, product innovation, and customer service. The company culture is fast-paced, results-oriented, and collegial, with a focus on teamwork and individual success. The Product Engineering Equipment Technician role involves wafer probe setup, visual inspection, bench testing, and basic hardware debugging. Lattice values its employees, offering a comprehensive compensation and benefits program.
Product Partnerships Manager
Company: Lattice
Location: Remote
Posted Apr 25, 2024
<p><b><strong>This is Marketing at Lattice<strong><b> <p><p>As a Product Partnerships Manager at Lattice youll take ownership of developing and launching our integrated partnerships a key driver in our product strategy and execution with partners In this role you will help Lattice expand our product offering improve the customer experience and drive growth for both Lattice and our partners <p> <p>You will sit within the Ecosystem team and collaborate closely with key stakeholders in Product Ops Marketing amp Sales By managing the endtoend process with partners from ideation to integration launch and performance monitoring youll be instrumental in driving measurable results and achieving our overall business objectives Were looking for someone who is excellent at building relationships works at a fast pace is hyperorganized at managing complex projects and skilled at getting crossfunctional teams like product and marketing to work toward a unified and measurable goal <p> <p><b><strong>What You Will Do<strong><b> <p><ul><li>Develop a strategic framework through which we evaluate partners within the HR tech ecosystem using various data inputs to guide our decisionmaking and roadmap<li> <li>Identify and evaluate potential integration opportunities that align with our product strategy and growth initiatives<li> <li>Work crossfunctionally with our product sales ops and marketing teams to jointly build out new product features streamline user experiences and go to market handinhand alongside our partners supporting the integration process from conception to launch <li> <li>Lead contract negotiations with potential partners ensuring terms are favorable and align with company objectives collaborating closely with legal and finance terms to finalize partnership agreements and contacts <li> <li>Act as primary POC for partners Facilitate regular communication and checkins with partners to ensure satisfaction and alignment<li> <li>Partner with the Marketing team to develop robust comarketing campaign strategies with partners with defined goals and KPIs<li> <ul><p><strong> <strong><p> <p><b><strong>What You Will Bring to the Table<strong><b> <p><ul><li>5+ years experience in Business Development Product Partnerships Product Management or Technical Partner Account Management<li> <li>Experience working in the HR SaaS space preferred<li> <li>Experience defining userfriendly product experiences in collaboration with product and technical teams<li> <li>Strong collaborator who can build relationships across the company internally and with partners<li> <li>Strong negotiation skills with an emphasis on driving partner value<li> <li>Strong analytical skills with the ability to conduct indepth market analysis and ecosystem trends to inform partner recommendations<li> <li>Excellent verbal and written communication skills with the ability to effectively articulate ideas influence stakeholders and collaborate across teams<li> <li>Proven leadership skills with the ability to inspire and motivate crossfunctional teams to collaborate effectively and deliver highquality results on time<li> <ul><p><br ><p><p><em>LIremote<em><p> <p><em><span>The estimated annual cash salary for this role is $86000 $126000 This position is also eligible for incentive stock options subject to the terms of Lattices applicable plans<span><em><p> <p><em><span>Benefits The Company offers the following benefits for this position subject to applicable eligibility requirements Medical insurance Dental insurance Vision insurance Life ADampD and Disability Insurance Emergency Weather Support Wellness Apps Paid Parental Leave Paid Time off inclusive of holidays and sick time Commuter amp Parking Accounts Lunches in the Office Workplace Amenities Stipend Internet and Phone Stipend One time WFH Office SetUp Stipend 401k retirement plan Financial Planning Learning amp Development Budget Sabbatical Program and Invest in Your People Fund<span><em><p> <p><em><span>Note on Pay Transparency<span><em><p> <p><em><span>Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations Compensation may vary based on a location as Lattice factors in specific location when benchmarking compensation for most roles b individual candidate skills and qualifications and c individual candidate experience<span><em><p> <p><em><span>Additionally Lattice leverages current market data to determine compensation so posted compensation figures are subject to change as new market data becomes available The salary other compensation and benefits information is accurate as of the date of this posting Lattice reserves the right to modify this information at any time subject to applicable law<span><em><p> <div><b><strong>About Lattice<strong><b> <p><span>Lattice is on a mission to build cultures where employees and their companies thrive In an age where employees have more choices than ever before businesses that put employees first are winning and Lattice is building the tools to empower those peoplecentric companies <span><p> <p><span>Lattice is a people success platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line 📈 Since launching in 2016 we have grown to over 5000+ customers globally including brands like Slack Robinhood and Gusto<span><span> <span><p> <p><em><span>Lattice is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identityexpression sexual orientation veteran or military status or any other category protected under the law Lattice is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation<span><em><p> <p><em><span>By clicking the Submit Application button below you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<span><em><em><span> <span><em><span><em><span>Lattices Job Applicant Privacy Policy<span><em><span><span><em><span><span><em><span><p> <div>
Senior Executive Assistant
Company: Lattice
Location: San Francisco, CA
Posted Apr 11, 2024
The job posting is for a Senior Executive Assistant position at Lattice, a people success platform. The role involves supporting top-level executives, managing calendars, preparing for meetings, contributing to team meetings, and coordinating projects. The ideal candidate should have 3+ years of experience as an Executive Assistant for C-level executives, strong communication skills, and the ability to work effectively with minimal supervision. The role offers a competitive salary and comprehensive benefits package.
[Temp] Workplace Experience Coordinator
Company: Lattice
Location: San Francisco, CA
Posted Apr 09, 2024
Lattice, a fast-growing company based in San Francisco, is seeking a detail-oriented office coordinator. The role involves managing office operations, coordinating swag for new hires, planning events, and managing vendors. The ideal candidate should be tech-savvy, have excellent communication skills, and be a great team player. The position offers a competitive hourly rate of $30-$33 and a positive work environment.
Staff Product Manager, HRIS
Company: Lattice
Location: New York City, NY
Posted Mar 08, 2024
Lattice is seeking a Staff Product Manager to lead the development of their HRIS suite. The role involves driving innovation, conducting market analysis, defining product specifications, and leading the product development process. The ideal candidate will have a strong track record in product management, expertise in HRIS, and a deep understanding of technology, particularly AI and ML. The position offers a competitive salary and comprehensive benefits package.
Customer Support Associate
Company: Lattice
Location: New York City, NY
Posted Apr 03, 2024
<p> <p> <div><b><strong>This is Customer Care at Lattice<strong><b> <p>The Customer Support Associate is a trusted advisor for our customers and internal team members You will be responsible for supporting our customers by providing a consultative approach to solve complex customer issues while also building trust and relationships You also act as a partner to our Customer Success teams supporting their strategic efforts to foster product adoption by providing expert support in daily email and chat interactions<p> <p>The Customer Support Associate is a proactive and compassionate gogetter You have a strong foundation of product and process knowledge and will be an internal resource driving efficiency across the team Successful team members take ownership supporting our customers are genuinely curious about learning employing and sharing creative solutions and act quickly to prioritize customer needs They are passionate about providing our customers with the best experience possible while meeting them where theyre at with prompt replies live zoom support and solutions that work The ideal candidate<p> <ul><li>Is a selfstarter dedicated to solving problems for our largest customers<li> <li>Recognizes how to prioritize based on customer urgency and size<li> <li>Works well with cross functional partners and appreciates the need for cross team collaboration to drive retention<li> <li>Is obsessed with learning the ins and outs of the product and the ability to provide workaround solutions when necessary<li> <li>Has a proven ability to spot trends and propose solutions to improve team and customer experience<li> <li>Consistently meets and exceeds all individual team productivity metrics<li> <ul><p><em>This role will be based in our New York office and the person in this role will be expected to be in the office at least 1 day per week<em><p> <p><b><strong>What You Will Do<strong><b> <p><ul><li><strong>Support our customers <strong><li> <ul><li>Provide quality support to our customers through live chat email and video calls<li> <li>Act as an extended branch of Customer Success by partnering with Customer Success Managers and building trusted relationships with our clients <li> <ul><li><strong>Partner effectively with cross functional teams<strong><li> <ul><li>Effectively identify when to work with cross functional partners to drive retention by leveraging processes and analyzing data to share customer insights<li> <ul><li><strong>Lead by example in the following areas<strong><li> <ul><li>Excelling at all individual team productivity and quality metrics<li> <li>Bringing areas of process improvement to your manager suggesting solutions that positively impact the team and executing on them<li> <li>Being a process advocate for the knowledge capture philosophy <li> <li>Sharing feedback on new initiatives and areas of discussion <li> <li>Participating in team meetings and trainings<li> <ul><ul><p><b><strong>What You Will Bring to the Table<strong><b> <p><ul><li>12 years of experience in customer support preferred for this role<li> <li>You have outstanding communication skills and ability to collaborate crossfunctionally<li> <li>You have strength in multitasking prioritization attention to detail and organization<li> <li>You have an aptitude for learning new products and technologies<li> <li>You are an excellent teammate who gives ideas to improve processes<li> <li>You possess a solid work ethic<li> <ul><p><b><strong>Nice to have<strong><b> <p><ul><li>Experience working with Zendesk Slack and Zoom<li> <ul><p><br ><p><p><em><span>The estimated hourly cash salary for this role is $2600 $2900 This position is also eligible for incentive stock options subject to the terms of Lattices applicable plans<span><em><p> <p><em><span>Benefits The Company offers the following benefits for this position subject to applicable eligibility requirements Medical insurance Dental insurance Vision insurance Life ADampD and Disability Insurance Emergency Weather Support Wellness Apps Paid Parental Leave Paid Time off inclusive of holidays and sick time Commuter amp Parking Accounts Lunches in the Office Workplace Amenities Stipend Internet and Phone Stipend One time WFH Office SetUp Stipend 401k retirement plan Financial Planning Learning amp Development Budget Sabbatical Program and Invest in Your People Fund<span><em><p> <p><em><span>Note on Pay Transparency<span><em><p> <p><em><span>Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations Compensation may vary based on a location as Lattice factors in specific location when benchmarking compensation for most roles b individual candidate skills and qualifications and c individual candidate experience<span><em><p> <p><em><span>Additionally Lattice leverages current market data to determine compensation so posted compensation figures are subject to change as new market data becomes available The salary other compensation and benefits information is accurate as of the date of this posting Lattice reserves the right to modify this information at any time subject to applicable law <span><em><p> <div> <div><b><strong>About Lattice<strong><b> <p><span>Lattice is on a mission to build cultures where employees and their companies thrive In an age where employees have more choices than ever before businesses that put employees first are winning and Lattice is building the tools to empower those peoplecentric companies <span><p> <p><span>Lattice is a people success platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line 📈 Since launching in 2016 we have grown to over 5000+ customers globally including brands like Slack Robinhood and Gusto<span><span> <span><p> <p><em><span>Lattice is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identityexpression sexual orientation veteran or military status or any other category protected under the law Lattice is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation<span><em><p> <p><em><span>By clicking the Submit Application button below you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<span><em><em><span> <span><em><span><em><span>Lattices Job Applicant Privacy Policy<span><em><span><span><em><span><span><em><span><p> <div>
Sr. FP&A Analyst
Company: Lattice
Location: Remote
Posted Mar 22, 2024
Lattice is seeking a Senior FP&A Analyst to join the GTM Finance team. The role involves supporting planning, forecasting, and reporting processes, managing and scaling models, and preparing reports. The ideal candidate should have a Bachelor's Degree in Finance or equivalent, 3+ years of finance experience, and expertise in Excel and Google Sheets. Familiarity with ERP and planning tools is a plus. The estimated annual cash salary is $80,000 - $125,000, with benefits including medical, dental, vision insurance, and a 401(k) plan. Lattice is committed to equal treatment and opportunity in all aspects of recruitment.
Customer Support Associate
Company: Lattice
Location: San Francisco, CA
Posted Mar 09, 2024
<p> <p> <div><b><strong>This is Customer Care at Lattice<strong><b> <p>The Customer Support Associate is a trusted advisor for our customers and internal team members You will be responsible for supporting our customers by providing a consultative approach to solve complex customer issues while also building trust and relationships You also act as a partner to our Customer Success teams supporting their strategic efforts to foster product adoption by providing expert support in daily email and chat interactions<p> <p>The Customer Support Associate is a proactive and compassionate gogetter You have a strong foundation of product and process knowledge and will be an internal resource driving efficiency across the team Successful team members take ownership supporting our customers are genuinely curious about learning employing and sharing creative solutions and act quickly to prioritize customer needs They are passionate about providing our customers with the best experience possible while meeting them where theyre at with prompt replies live zoom support and solutions that work The ideal candidate<p> <ul><li>Is a self starter dedicated to solving problems for our largest customers<li> <li>Recognizes how to prioritize based on customer urgency and size<li> <li>Works well with cross functional partners and appreciates the need for cross team collaboration to drive retention<li> <li>Is obsessed with learning the ins and outs of the product and the ability to provide workaround solutions when necessary<li> <li>Has a proven ability to spot trends and propose solutions to improve team and customer experience<li> <li>Consistently meets and exceeds all individual team productivity metrics<li> <ul><p><em>This role will be based in our San Francisco office and the person in this role will be expected to be in the office at least 1 day per week<em><p> <p><b><strong>What You Will Do<strong><b> <p><ul><li><strong>Support our customers <strong><li> <ul><li>Provide quality support to our customers through live chat email and video calls<li> <li>Act as an extended branch of Customer Success by partnering with Customer Success Managers and building trusted relationships with our clients <li> <ul><li><strong>Partner effectively with cross functional teams<strong><li> <ul><li>Effectively identify when to work with cross functional partners to drive retention by leveraging processes and analyzing data to share customer insights<li> <ul><li><strong>Lead by example in the following areas<strong><li> <ul><li>Excelling at all individual team productivity and quality metrics<li> <li>Bringing areas of process improvement to your manager suggesting solutions that positively impact the team and executing on them<li> <li>Being a process advocate for the knowledge capture philosophy <li> <li>Sharing feedback on new initiatives and areas of discussion <li> <li>Participating in team meetings and trainings<li> <ul><ul><p><b><strong>What You Will Bring to the Table<strong><b> <p><ul><li>12 years of experience in customer support preferred for this role<li> <li>You have outstanding communication skills and ability to collaborate crossfunctionally<li> <li>You have strength in multitasking prioritization attention to detail and organization<li> <li>You have an aptitude for learning new products and technologies<li> <li>You are an excellent teammate who gives ideas to improve processes<li> <li>You possess a solid work ethic<li> <ul><p><b><strong>Nice to have<strong><b> <p><ul><li>Experience working with Zendesk Slack and Zoom<li> <ul><p><br ><p><p><em><span>The estimated hourly cash salary for this role is $2600 $2900 This position is also eligible for incentive stock options subject to the terms of Lattices applicable plans<span><em><p> <p><em><span>Benefits The Company offers the following benefits for this position subject to applicable eligibility requirements Medical insurance Dental insurance Vision insurance Life ADampD and Disability Insurance Emergency Weather Support Wellness Apps Paid Parental Leave Paid Time off inclusive of holidays and sick time Commuter amp Parking Accounts Lunches in the Office Workplace Amenities Stipend Internet and Phone Stipend One time WFH Office SetUp Stipend 401k retirement plan Financial Planning Learning amp Development Budget Sabbatical Program and Invest in Your People Fund<span><em><p> <p><em><span>Note on Pay Transparency<span><em><p> <p><em><span>Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations Compensation may vary based on a location as Lattice factors in specific location when benchmarking compensation for most roles b individual candidate skills and qualifications and c individual candidate experience<span><em><p> <p><em><span>Additionally Lattice leverages current market data to determine compensation so posted compensation figures are subject to change as new market data becomes available The salary other compensation and benefits information is accurate as of the date of this posting Lattice reserves the right to modify this information at any time subject to applicable law <span><em><p> <div> <div><b><strong>About Lattice<strong><b> <p><span>Lattice is on a mission to build cultures where employees and their companies thrive In an age where employees have more choices than ever before businesses that put employees first are winning and Lattice is building the tools to empower those peoplecentric companies <span><p> <p><span>Lattice is a people success platform that offers performance reviews employee engagement surveys realtime feedback weekly checkins goal setting and career planning in a way that allows companies to focus on employee development growth and engagement yielding stronger employee retention performance and impact to the bottom line 📈 Since launching in 2016 we have grown to over 5000+ customers globally including brands like Slack Robinhood and Gusto<span><span> <span><p> <p><em><span>Lattice is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identityexpression sexual orientation veteran or military status or any other category protected under the law Lattice is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation<span><em><p> <p><em><span>By clicking the Submit Application button below you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<span><em><em><span> <span><em><span><em><span>Lattices Job Applicant Privacy Policy<span><em><span><span><em><span><span><em><span><p> <div>
Security Operations Analyst
Company: Lattice
Location: New York City, NY
Posted Mar 14, 2024
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. In an age where employees have more choices than ever before, businesses that put employees first are winning – and Lattice is building the tools to empower those people-centric companies.