Jobs at Lightspeed Commerce
77,220 open positions
Director, Customer Success Operations
Company: SPS Commerce
Location: Minneapolis–Saint Paul, MN
Posted Apr 28, 2024
<p><strong>Description<strong> <p> <p>We are seeking a highly motivated and experienced individual to join our team as the Director of Customer Success Operations In this role you will lead a team of dedicated professionals focused on expediting the payment process and enhancing customer satisfaction through Billing Support You are responsible for setting the strategic vision process improvements and ensuring operational efficiency <p> <p>Based in our office in downtown Minneapolis our hybrid work model provides the best of both worlds We succeedtogether through occasional in person collaboration 3 times a week <p> <p><strong>Does this sound like you<strong> <p> <ul><li>You excel in people development and creating a positive culture You have a material depth of experience in team building leading others and forging new paths <li> <li>You have been a guide and mentor through large changes and you always start from a place of empathy during change management <li> <li>You are no stranger to bringing new ideas to the table You are well known for your critical thinking skills and your ability to see big picture while catching all the details that make it work <li> <ul><p><strong>Why SPS<strong> <p> <p>We solve retail supply chain problems by cutting through inefficiency with innovation and automation At SPS we empower retailers suppliers distributors grocers and logistics partners to work better together with our people our process and our tech products We have the worlds largest retail network and we dont just lead the industry we are the industry <p> <p>At SPS we believe every employee makes a difference We ensure employees have the tools resources and training to explore new ideas and execute them Our success comes from playing as a team and always playing to win Careers dont just grow here theyre made here <p> <p><strong>The DaytoDay<strong> <p> <p>This role will lead a team of customer centric focused payment recovery professionals For the near term this will include leading the team through a significant organizational change evaluate and assess existing practices and seek out and implement process improvement ideas This will include building on an existing base of team performance metrics to help push the evolution of this department This is a position of relative high visibility with senior leadership across the organization <p> <ul><li>Inspire and motivate leaders to excel in their roles through empowerment guidance and strategic direction <li> <li>Lead teams by setting a vision purpose and individual expectations and select orient train coach develop and inspire individuals to achieve established Bad Debt Expense goals <li> <li>Ensure a customercentric focus education and behaviors are prioritized within the team Embed this value into work processes skills practices and culture Measure quality and drive accountability to deliver exceptional customer experiences <li> <li>Act as a strategic thought partnerleader on issues andor changes related to billing questions and payments to ensure that business partners are aware of impacts and risks to the receivable process for the changes being made <li> <li>Cultivate and maintain effective working relationships with department leaders and business partners including Sales Customer Success and Technology to create open channels of communication and partnership on customer escalations <li> <li>Lead forecasting and reporting of accounts receivable eg bad debt expense nonpay cancels customer backlog <li> <li>Drive process improvements and regularly communicate these improvements potential risks and impacts to senior management Emphasize potential risk areas in our receivable processes and propose mitigation strategies <li> <li>Manage team initiatives related to internal controls process improvements while driving for efficiencies in processes reporting opportunities and data analysis related to receivables <li> <li>Serve as the customer escalation and resolution point for issues disputes and past due accounts remove roadblocks for team to achieve results approve negotiated payment schedules <li> <li>Take ownership and set strategy for partnerships with thirdparty collection agencies to ensure productive and mutually beneficial working relationships <li> <li>Use data to inform all aspects of our decision making operating processes and strategic direction <li> <ul><p><strong>Minimum Requirements<strong> <p> <ul><li>Bachelors degree Business Accounting or Finance preferred or combination of equivalent education and experience <li> <li>12+ years of relevant experience billing support collections customer service or related with at least 5+ years in a formal people management role and leading leaders <li> <li>Ability to set a clear strategic direction aligned with the companys goals and objectives <li> <li>Strategic thinker with the ability to analyze complex problems and develop innovative solutions <li> <li>Proven ability to identify metrics and trends to drive efficiencies in processes <li> <li>Exceptional organizational skills and attention to detail with the ability to manage multiple concurrent responsibilities <li> <ul><ul><li>Excellent communication leadership and collaborative skills to work effectively with teams throughout the organization as well as external service providers <li> <li>Demonstrated track record of delivering results and achieving financial targets <li> <li>Demonstrated ability to analyze issues determine and implement appropriate solutions and resolve problems <li> <li>Sound judgment and decisionmaking abilities to navigate complex financial scenarios and drive business outcomes <li> <ul><p><strong>Nice to haves<strong> <p> <ul><li>Experience setting and shifting priorities with self and within team of direct reports in an environment of high growth and continual change <li> <ul><p>SPS Commerce offers a comprehensive package of benefits including health dental vision disability and life insurance paid timeoff 401k health and flexible spending accounts stock purchase plan and more <p> <p><strong> EOE including disability veteran <strong><p>
Electronics Technician
Company: Department of Commerce
Location: Norman, Oklahoma Norman, Oklahoma
Posted Apr 28, 2024
This text provides instructions for applying for a vacancy announcement at NOAA. Applicants must submit their resume and application questions online via USAJOBS by the closing date. The application process involves creating a USAJOBS account, attaching required documents, and answering eligibility questions and a questionnaire. Applicants will be notified of their application status through USAJOBS at four points during the hiring process. False statements in the application may result in termination or legal consequences. A background investigation will be conducted after a tentative job offer.
Meteorologist
Company: Department of Commerce
Location: Fremont, California Fremont, California
Posted Apr 28, 2024
This text provides instructions for applying for a vacancy announcement at NOAA. Applicants must submit their applications online via USAJOBS by the closing date. The application process involves creating a USAJOBS account, attaching a resume and required documents, answering eligibility questions, and submitting the application. Applicants will be notified of their application status at four points during the hiring process. False statements in the application may result in termination or legal consequences. A background investigation will be conducted after a tentative job offer.
Project Manager / Senior Project Manager
Company: SPS Commerce
Location: Minneapolis–Saint Paul, MN
Posted Apr 28, 2024
<p><strong>Description<strong> <p> <p>Ignite your career with a thrilling project management adventure at SPS Commerce <p> <p>Join our vibrant Enterprise team as a Project Manager or Senior Project Manager We offer more than a job we present an opportunity for highcaliber Project Managers to thrive in an environment that values innovation customer success and a whole lot of fun If youre ready to shape the future of our project management team scale for growth and make your mark on challenging the status quo apply now and be part of a rewarding journey <p> <p>This is a hybrid role based out of our MN office <p> <p><strong>Why Join Us<strong> <p> <ul><li><strong>Global Impact<strong> As a Project Manager within our Enterprise team youll collaborate with prestigious worldwide corporations on cuttingedge EDI solutions With a focus on larger and more sophisticated clients your role is crucial in delivering firstclass customer service <li> <li><strong>CustomerCentric Role<strong> You will be a pivotal customerfacing resource managing a portfolio of client projects each presenting unique challenges and opportunities Engage with clients daily addressing questions resolving issues and ensuring optimal solutions to meet their business needs<li> <li><strong>CrossFunctional Collaboration<strong> Join the ultimate party of crossfunctional collaboration Dance through workflows sync beats with teams within the customers organization and across SPS Commerce Your moves will ensure the flawless execution of retention initiatives leaving everyone cheering for an encore<li> <ul><p><strong>DaytoDay<strong> <p> <p>The Project Manager or Senior Project Manager will create and maintain project work schedules monitoring workflow requirements to meet timelines and quality expectations As a PM youll craft project plans that will set the stage for success and translate customer requirements into deliverables In addition youll manage daytoday project tasks ensuring the seamless execution of retention initiatives <p> <ul><li>Prioritize needs effectively allocate resources and complete tasks with precision and excellence<li> <li>Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks and issues<li> <li>Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization<li> <li>Demonstrate the ability to apply technical professional or product expertise to real work situations<li> <li>Complete postproject analysis and drive positive project outcomes team results and effective change management<li> <ul><p><strong>Education and Experience<strong> <p> <p>For this opening we have role flexibility as the priority is the best fit for the team and will consider either a Project Manager or Senior Project Manager <p> <p>Project Manager <p> <ul><li>Bachelors Degree or equivalent experience<li> <li>Minimum 2 years of project management experience<li> <li>Strong problem solving amp analytic ability<li> <li>Qualityfocused detailoriented ability to prioritize and multitask<li> <li>Proven ability to handle multiple projects<li> <li>Excellent organizational skills and writtenoral communication skills<li> <ul><p>Senior Project Manager <p> <ul><li>Bachelors degree or equivalent experience<li> <li>Minimum 5 years of project management experience<li> <li>Drive efficiencies and process improvements <li> <li>Demonstrated understanding of processes andor services to contribute to issue identification and idea generationevaluation<li> <li>Demonstrated ability to lead teams and achieve goals without direct authority over personnel<li> <ul><p><strong>Why Work at SPS<strong> <p> <p>We solve retail supply chain problems by cutting through inefficiency with innovation and automation At SPS we empower retailers suppliers distributors grocers and logistics partners to work better together with our people our process and our tech products We have the worlds largest retail network and we dont just lead the industry we are the industry <p> <p>At SPS we believe every employee makes a difference We ensure employees have the tools resources and training to explore new ideas and execute them Our success comes from playing as a team and always playing to win <p> <p>Career dont just grow here theyre made here <p> <p>SPS Commerce offers a comprehensive package of benefits including health dental vision disability and life insurance paid timeoff 401k health and flexible spending accounts stock purchase plan and more <p> <p><strong>EOE including disabilityveteran<strong> <p> <p><strong>LIHYBRID<strong><p>
Supervisory Electronics Engineer
Company: Department of Commerce
Location: Norman, Oklahoma Norman, Oklahoma
Posted Apr 28, 2024
This text provides instructions for applying for a Supervisory Electronics Engineer position at NOAA. Applicants must submit their resume and application online via USAJOBS by the closing date. The application process includes creating a USAJOBS account, attaching required documents, and answering eligibility questions and a questionnaire. The position may be used to fill other similar positions throughout NOAA. Applicants will be notified of their application status through USAJOBS at four points during the hiring process. False statements in the application may result in termination or legal consequences.
AUDITOR
Company: Department of Commerce
Location: Silver Spring, Maryland Silver Spring, Maryland
Posted Apr 28, 2024
This text provides instructions for applying for a vacancy announcement at NOAA. It outlines the steps to apply online via USAJOBS, including creating an account, selecting a stored resume, and addressing eligibility questions and a questionnaire. It also mentions that the application status can be tracked through USAJOBS and that false statements in the application may lead to penalties. The text concludes by stating that a background investigation will be conducted after a tentative job offer.
IT Specialist (INFOSEC)
Company: Department of Commerce
Location: Suitland, Maryland Suitland, Maryland
Posted Apr 28, 2024
The text provides instructions on how to apply for a job through USAJOBS, including the deadline for application submission, the process of creating an account, completing the application, and submitting it. It also mentions the possibility of contacting Emerald Burch for assistance and the notification process for application status. The text concludes with a warning about the consequences of providing false information in the application.
CONGRESSIONAL AFFAIRS SPECIALIST
Company: Department of Commerce
Location: Washington, District of Columbia Washington, District of Columbia
Posted Apr 28, 2024
This text provides instructions for applying for a vacancy announcement at NOAA. Applicants must submit their resume and application questions online via USAJOBS by the closing date. The application process includes creating a USAJOBS account, attaching required documents, and answering eligibility questions and a questionnaire. Applicants will be notified of their application status through USAJOBS at four points during the hiring process. False statements in the application may result in termination or legal consequences.
Senior Advisor for Transaction Risk
Company: Department of Commerce
Location: Washington, District of Columbia Washington, District of Columbia
Posted Apr 28, 2024
The text provides instructions on how to apply for a job, including a step-by-step process for attaching a resume and required documents. It emphasizes the importance of completing the application process by the closing date and submitting any required documents. The text also offers assistance for any difficulties encountered during the application process, including contacting the Agency Contact for technical support. It encourages applicants to verify their application status through their USAJOBS account and provides contact information for the Agency Contact.
Meteorologist
Company: Department of Commerce
Location: Norman, Oklahoma Norman, Oklahoma
Posted Apr 28, 2024
This text provides instructions on how to apply for a job opportunity at NOAA. It details the process of submitting an application through USAJOBS, including registering, answering questions, and submitting required documents. It also mentions the possibility of being notified about the application status at four points during the hiring process. The text also includes contact information for applicant inquiries and a warning about the consequences of providing false information in the application.
Physical Scientist
Company: Department of Commerce
Location: Silver Spring, Maryland Silver Spring, Maryland
Posted Apr 28, 2024
This text provides instructions for applying for a vacancy announcement at NOAA. Applicants must submit their resume and application questions through USAJOBS by the closing date. The application process involves creating a USAJOBS account, attaching required documents, and answering eligibility questions and a questionnaire. Technical difficulties should be reported to the USAJOBS helpdesk. The position may be used to fill similar positions in multiple locations within NOAA.
Electronics Technician
Company: Department of Commerce
Location: Binghamton, New York Binghamton, New York
Posted Apr 28, 2024
This text provides instructions for applying to a vacancy announcement at NOAA. Applicants must submit their resume and application questions online via USAJOBS by the closing date. The application process involves creating a USAJOBS account, attaching required documents, and answering eligibility questions and a questionnaire. Applicants will be notified of their application status at four points during the hiring process. False statements in the application may result in termination or legal consequences. A background investigation will be conducted after a tentative job offer.