Jobs at Medtronic
284 open positions
Sales Representative II, Spine - Buffalo, NY
Company: Medtronic
Location: New York City, NY
Posted May 06, 2024
<p><strong>Careers that Change Lives <strong> <p> <p>Bring your talents to an industry leader in medical technology and healthcare solutions were a market leader and growing every day You can be proud to sell medical technologies that are rooted in our long history of missiondriven innovation Our expanding portfolio delivers measurable clinical and economic value and opens doors You will be empowered to shape your own career We support your growth with the training mentorship and guidance you need to own your future success Together we can transform healthcare <p> <p>Join us for a career in sales that changes lives <p> <p><strong>Business Description<strong> <p> <p><strong>Cranial amp Spinal Technologies<strong>Part of the Neuroscience portfolio Cranial and Spinal Technologies CST is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring longterm quality of life for more patients CST is comprised of four global businesses Spine amp Biologics Enabling Technologies intelligent Data Solutions iDS and China Cranial Spinal Orthopedics amp Technologies Spine amp Biologics offers procedural solutions for spine surgery and bone grafting solutions for spinal fusion <p> <p>Click here to learn more about products <p> <p><strong>A Day in the Life<strong> <p> <p>At Medtronic the Sales Representative II Spine is responsible for making field sales calls soliciting orders selling assigned Medtronic Spinal and Biologics products and representing the company in accordance with its policies and in the assigned territory for maintaining an awareness of local competitive conditions and for reporting back promptly to the district manager <p> <p>This is a <strong>field based<strong> role <p> <p>Responsibilities may include the following and other duties may be assigned <p> <ul><li>Selling implantable devices for specific therapies to physicians institutions payors and other appropriate medical staff <li> <li>Maintaining Consignments and Loaner inventory moving loaner sets between accounts as needed<li> <li>Keeping non usage and flight usage for products to a minimum level<li> <li>Providing field service and case coverage to customers per their individual needs<li> <li>Preparing and submitting field visit reports as required by District Sales Manager<li> <li>Maintaining uptodate customer record books and other records in accordance with District Sales Manager instructions<li> <li>Aggressively visiting hospitals and solicit orders from present and prospective customers for the assigned products<li> <li>Aggressively seeking new customers and formulate and follow plans for such action as directed by the District Sales Manager<li> <li>Handling customer complaints in accordance with Medtronic Spinal and Biologics policy and advise District Sales Manager and Medtronic Spinal and Biologics promptly of any situation beyond scope of authority<li> <li>Recommending the addition of new products and the modification or deletion of present products to the line as appropriate<li> <li>Meeting or exceeding sales quota and total company market share in assigned territory<li> <li>Staying attentive to competitors product and merchandizing practices and keep the District Sales Manager informed<li> <li>Attending and participating in sales meetings training programs conventions and trade shows as directed<li> <li>Assisting in the field training of any sales person as requested by the District Sales Manager<li> <li>Cooperating with all personnel on the execution of Company programs<li> <li>Creating and implementing an annual business plan with quarterly updates<li> <li>Submitting reports and provide information as directed<li> <li>Adhering to company policies and conduct all business in an ethical manner<li> <li>Managing business with Medtronic Spinal and Biologics profitability in mind<li> <li>Traveling significantly within assigned territory to cover hospital cases make account calls move loaner sets to needed locations and attend meetings training programs conventions and trade shows<li> <li>Other duties as assigned<li> <li> The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position <li> <ul><p>We seek out and hire a diverse workforce at every level We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out attract and develop employees who are patientcentric passionate and who represent the same wide variety of life experiences as our patients <p> <p>To learn more about Inclusion amp Diversity at Medtronic Click Here <p> <p><strong>Must Have Minimum Requirements <strong> <p> <ul><li>High School Diploma or GED AND a minimum of 7 years of sales experience with 5 of those 7 years in medical sales or <li> <li>High School Diploma or GED AND 5 years of Medtronic Neuroscience Pain Brain or Spine Clinical Specialist or Sales Rep I experience plus 2 years of prior clinical or medical sales experience or<li> <li>Associates Degree AND a minimum of 5 years of sales experience with 3 of those 5 years in medical sales or <li> <li>Associates Degree AND a minimum of 3 years of Medtronic Neuroscience Pain Brain or Spine Clinical Specialist or Sales Rep I experience plus 2 years of prior clinical or medical sales experience or<li> <li>Bachelors Degree AND a minimum of 3 years of sales experience with 1 of those 3 years in medical sales or<li> <li>Bachelors Degree AND a minimum of 1 year of Medtronic Neuroscience Pain Brain or Spine Clinical Specialist or Sales Rep I experience plus 2 years of prior clinical or medical sales experience<li> <ul><p><strong>Nice to Have <strong> Ability to interact effectively with a wide range of people and personalities Excellent written and verbal communication skills Ortho Spine or OR experience <p> <p><strong>About Medtronic<strong> <p> <p>Together we can change healthcare worldwide At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life We challenge ourselves and each other to make tomorrow better than yesterday It is what makes this an exciting and rewarding place to be <p> <p>We want to accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team Lets work together to address universal healthcare needs and improve patients lives Help us shape the future <p> <p><strong>Physical Job Requirements<strong> While performing the duties of this job the employee is regularly required to be independently mobile Required to interact with a computer for extended periods of time and communicate with peers and coworkers Regularly required to talk or hear Occasionally required to sit and reach with hands and arms Regularly required to stand walk and use hands to finger handle or feel objects tools or controls Must frequently lift andor move up to 50 pounds Specific vision abilities required by this job involve normal vision Ability to travel <p> <p>Must have a valid drivers license and active vehicle insurance policy In addition your driving record will be reviewed and will be considered as part of your application Must be able to drive approximately 50 of the time within assigned territory and may require overnight travel <p> <p>The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <p>A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage Learn more about our benefits here <p> <p>This position is 100 commission based The Sales Incentive Plan SIP provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals Learn more about total rewards here <p> <p>The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California The offered rate complies with federal and local regulations and may vary based on factors such as experience certificationeducation market conditions and location Compensation and benefits information pertains solely to candidates hired within the United States local market compensation and benefits will apply for others<p>
Senior Manager - Digital Technology - CRM
Company: Medtronic
Location: Atlanta, GA
Posted Apr 29, 2024
Medtronic Diabetes is seeking a Senior Manager for its Digital Technology CRM Team. The role involves overseeing daily operations, leading a team, and developing strategies to improve efficiency and productivity. The ideal candidate should have strong leadership and communication skills, a proven track record in a similar role, and the ability to adapt to changing business environments. The company is committed to improving the lives of people with diabetes through innovative solutions and support. The role involves managing strategy, planning, execution, business and IT management, talent development, and budgeting.
Sr Software Manager (TPM and PO)
Company: Medtronic
Location: Other US Location
Posted May 06, 2024
<p><strong>Careers that Change Lives<strong> <p> <p>The Medtronic Diabetes organization is looking for a Senior Manager to join our Software Operations Organization in the defining of priorities for evolving our Shared Services platform as a product by balancing the inputs from internal and external stakeholders <p> <p>The Mobile Apps Senior Manager will oversee the execution of the mobile app portfolios that support users within the Automated Insulin Delivery AID and Multiple Daily Injections MDI user space <b>The Mobile Apps group is made up of Software Technical Program Managers STPM and Software Product Owners SPO These two roles are paired together and work closely on each program to ensure the product definition and scope is clearly defined<b> This group is ultimately responsible for defining the What and the Why for work direction at the team level to maximize value of the platform to the business and customers We believe that when people from different cultures genders and points of view come together innovation is the result and everyone wins Medtronic walks the walk creating an inclusive culture where you can thrive <p> <p><b>A Day in the Life<b> <p> <p>In general the following responsibilities apply to the Mobile Apps Senior Manager role This includes but is not limited to the following <p> <ul><li><b>Supports team of STPMs and SPOs spanning both AID and MDI Mobile App space<b><li> <li>Responsible for setting goals for the team and driving strategies to help team achieve goals<li> <li>Responsible for driving alignment and consistency across processes within the Mobile Apps portfolio<li> <li>Liaison between Mobile Apps team and crossfunctional groups to identify and manage dependencies and align timelines<li> <li>Partners with leaders and stakeholders within adjacent groups to ensure alignment across projects ensuring a cohesive customer experience across the Mobile Apps portfolio<li> <li>Active change agent within the Software Operations and Software Development organization helping the teams and the broader organization assimilate to change <li> <li>Responsible for driving quality and on time delivery across the Mobile Apps portfolio<li> <ul><p><strong>Must Have Minimum Requirements<strong> <p> <ul><li>Bachelors degree in Software Engineering Computer Science or related technical field and 7+ years of Software Engineering Product Development or Product Management experience with 5+ years of managerial experience<li> <li>Or Advanced Degree in Software Engineering Computer Science or related technical field and 5+ years of Software Engineering Product Development or Product Management experience with 5+ years of managerial experience<li> <ul><p><b>Nice to Have<b> <p> <ul><li>5+ years experience in product management product development or related field<li> <li>Lean Mindset and proven experience around Build Measure Learn repeat<li> <li>Demonstrates ability to problem solve<li> <li>Team oriented ability to motivate and work well with diverse crossfunctional teams<li> <li>Proven ability to influence and negotiate internally and with customers<li> <li>Medical device productindustrytechnical acumen<li> <li>Proven ability to work globally<li> <li>Strong analytical and process skills<li> <li>Strong project management skills<li> <li>Ability to work effectively within a matrix environment<li> <ul><p><strong>About Medtronic<strong> <p> <p>Together we can change healthcare worldwide At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life We challenge ourselves and each other to make tomorrow better than yesterday It is what makes this an exciting and rewarding place to be <p> <p>We want to accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team Lets work together to address universal healthcare needs and improve patients lives Help us shape the future <p> <p>Physical Job Requirements <p> <p>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions For Office Roles While performing the duties of this job the employee is regularly required to be independently mobile The employee is also required to interact with a computer and communicate with peers and coworkers Contact your manager recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role ADAUnited States of America <p> <p>A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage Learn more about our benefits here <p> <p>This position is eligible for a shortterm incentive plan Learn more about Medtronic Incentive Plan MIP on page 6 here<p>
Associate Sales Representative, Pain Interventions - Charleston, West Virginia
Company: Medtronic
Location: Charleston, SC
Posted Apr 29, 2024
Medtronic, a market leader in medical technology and healthcare solutions, is seeking an Associate Sales Representative for Pain Interventions. This entry-level role offers the opportunity to become a clinical and technical expert in Pain Interventional Therapies. The successful candidate will manage and grow a territory base business, develop key referral networks, and support the growth of market share and revenue. Medtronic is committed to innovation, quality, and patient-centric solutions, offering a wide range of benefits and competitive compensation plans. The role involves selling implantable devices, partnering with strategic implanting centers, and generating new sales. A valid driver's license and active vehicle insurance policy are required.
Principal Financial Analyst
Company: Medtronic
Location: Other US Location
Posted May 11, 2024
Medtronic is seeking a Principal Financial Analyst for its Global Supply Chain Finance. The role involves collaborating with multiple stakeholders to provide financial leadership to distribution centers in the US and Deliver project management office. The individual will optimize financial performance, drive cost-efficiency, and provide day-to-day financial support. Key responsibilities include financial analysis, reporting, business partnering, and strategic initiative support. The ideal candidate should have a Bachelor's degree, 7+ years of finance/accounting experience, and strong analytical skills. Medtronic values diversity and offers competitive benefits.
Engineering Program Manager
Company: Medtronic
Location: Orange County
Posted Apr 29, 2024
The Engineering Program Manager for Covidien, LP (a Medtronic company) in Irvine, CA is responsible for leading program performance, managing project and operational developments, and guiding the conceptualization of new methodologies, materials, machines, processes, or products. The role involves directing the development of new concepts from initial design to market release and post-market, reviewing product development requirements, and utilizing various tools and methodologies such as Agile, SAP, QAD, DOE, SPC, QSR, IQ/OQ/PQ, Lean, and Six Sigma practices. The candidate must possess a Master's degree in Mechanical, Industrial, or Biomedical engineering with at least 3 years of experience in engineering program management, process engineering, or related fields, and a strong understanding of ISO 9001, ISO13485, ISO 14971, cGMP, and Product Lifecycle Development.
Sr Prin Sustaining Eng
Company: Medtronic
Location: Other US Location
Posted Apr 25, 2024
Medtronic is seeking a Sr. Principal Sustaining Engineer for Capital Systems in North Haven, CT. The role involves addressing manufacturing issues for capital systems across the Surgical business unit. The ideal candidate should have outstanding technical skills, problem-solving abilities, and excellent communication skills. They should be comfortable working in a fast-paced, cross-disciplinary environment and have a strong engineering and product development background. Medtronic offers a wide range of benefits and competitive compensation plans. The company is committed to creating meaningful innovations to improve patients' lives.
Sr. Software Design Assurance Engineer -Embedded
Company: Medtronic
Location: Other US Location
Posted Apr 29, 2024
The Senior Software Quality Engineer at Medtronic's Diabetes Operating Unit works on glucose sensing technology and automated insulin delivery systems, aiming to improve diabetics' lives worldwide. The role involves leading quality strategies, designing software, conducting risk management, and ensuring compliance with medical device standards. Medtronic values innovation, healthcare improvement, and employee well-being, offering competitive compensation and benefits.
Principal Commerical Operations Analyst - Structural Heart
Company: Medtronic
Location: Other US Location
Posted May 11, 2024
The Structural Heart Principal Commercial Operations Analyst role at Medtronic involves developing and implementing a successful commercial operations strategy in the fast-growing medical devices segment. The role requires close collaboration with senior directors to create US-based strategic growth plans, and involves managing inventory, SOGL, and sales operations. The analyst will work with various functional areas and global functions to deliver superior customer value and achieve revenue, inventory, and expense goals. The role demands strong leadership, multi-tasking, and relationship-building skills, along with advanced Excel, PowerPoint, and data analytics skills. Medtronic is a dynamic company that aims to change healthcare worldwide through innovative technology, therapies, and services.
Principal Software Engineer
Company: Medtronic
Location: Other US Location
Posted May 11, 2024
Medtronic's Pelvic Health R&D team is seeking a Principal Software Engineer to lead and coordinate efforts between development teams. The role involves working with motivated teams to deliver world-class products, managing projects, and ensuring compliance with quality systems. The ideal candidate should have a Bachelor's degree in Computer Science or Software Engineering, a minimum of 7 years of relevant experience, and strong technical and project management skills. Medtronic offers a collaborative culture, competitive compensation, and a wide range of benefits.
Sales Representative I, Pain Interventions - San Antonio, TX
Company: Medtronic
Location: San Antonio, TX
Posted May 06, 2024
<p><b>Careers that Change Lives <b> <p> <p>Bring your talents to an industry leader in medical technology and healthcare solutions were a market leader and growing every day You can be proud to sell medical technologies that are rooted in our long history of missiondriven innovation Our expanding portfolio delivers measurable clinical and economic value and opens doors You will be empowered to shape your own career We support your growth with the training mentorship and guidance you need to own your future success Together we can transform healthcare <p> <p>Join us for a career in sales that changes lives <p> <p><b>Business Description<b> <p> <p>Our vision is to become the undisputed world leader in Neuromodulation improving patient lives through innovative solutions Our therapies span the care continuum from early interventional procedures to implantable surgical technologies that relieve pain restore function and improve lives for our patients <p> <p>Were committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access improve the efficiency of procedures and deliver successful patient outcomes <p> <p>The Neuromodulation Operating Unit offers solutions from early interventional procedures to implantable surgical technologies that treat chronic pain as well as pain from spinal fractures cancer and severe spasticity <p> <p><b>A Day in the Life<b> <p> <p>At Medtronic the Sales Representative I Pain Interventions will assist with managing a territory base business and growth by initiating supporting and developing strategic implanting centers and assisting in developing key referral networks In certain geographies will be the accountimplanter relationship contact for assigned territorys customer needs including account level reimbursement responsibility This includes coordination of all support activities and development of sales partnerships with distribution alliances This role reports directly to a District Sales Manager partners with other Sales Representative peers as well as with a Clinical Specialist team <p> <p>This is a <b>field based<b> position <p> <p>Responsibilities may include the following and other duties may be assigned Sells implantable devices for specific therapies to physicians institutions payors and other appropriate medical staff Partners with strategic implanting centers to develop the accountimplanter practice through providing product and therapy technical support and service including consultation at strategic management and analysis of sales trends utilization of appropriate Neuro business partners to present marketing and business plans to accounts for territory <p> <p>development growth Other activities as they arise as assigned by the sales leadership Ensures personal understanding of all quality policysystem items that are personally applicable Follows all workquality procedures to ensure quality system compliance and high quality work Generates new sales Develops leads recruits new surgeons qualifies prospects and makes sales calls Grows existing Interventional business and develop new opportunities Works autonomously utilizing corporate resources to generate revenue and meetexceed quota Implements approved marketing strategies Aggressively seeks new customers and formulates and follow plans for such action as directed by the District Sales Manager Responds to customer complaints in accordance with Medtronic policy and advise District Sales Manager and Medtronic promptly of any situation beyond scope of authority Stays attentive to competitors product and merchandizing practices and to keep the District Sales Manager informed concerning them Maintains uptodate customer record books and other records in accordance with District Sales Manager instructions Prepares and submits call reports as required by District Sales Manager Attends and participates in sales meetings training programs conventions and trade shows as directed Assists in the field training of any sales person as requested by the District Sales Manager Cooperates with all personnel on the execution of Company programs Creates and implements an annual business plan with quarterly updates Provides service to customers per their individual needs Responds in a timely manner to all reporting requirements and requests Adheres to company policies and conducts all business in an ethical manner Manages business within assigned budgets and with Medtronic profitability in mind <p> <p>We seek out and hire a diverse workforce at every level We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out attract and develop employees who are patientcentric passionate and who represent the same wide variety of life experiences as our patients <p> <p>To learn more about Inclusion amp Diversity at Medtronic Click Here <p> <p><b>Must Have Minimum Requirements<b> <p> <p>To be considered for this role please ensure the minimum requirements are evident on your resume Bachelors Degree plus 3 years of sales experience with 1 of those 3 years in medical sales or Bachelors Degree plus 1 year of Medtronic Neuroscience Pain Brain or Spine Clinical Specialist or Sales Representative experience plus 2 years of additional prior sales or clinical experience <p> <p><b>Nice to Have<b> <p> <ul><li>Solid knowledge of the Reimbursement climate <li> <li>Experience call on physicians in one or more of the following or related referral accounts Neurology Physiatrist Oncology Internal Medicine or Primary Care PhysicianGP <li> <li>Minimum of 1 year referral and therapy development <li> <li>Experience with surgeons <li> <li>Experience in developing new innovative markets<li> <li>Experience in making multiple referral calls on a daily basis <li> <li>Familiarity with the OR <li> <li>Solid job skills in business planningconsulting and territory financial analysis preferred knowledge of managed care <li> <li>Experience knowledge of Physiologyclinical therapies <li> <li>Experience with knowledge of Implantable devices <li> <li>Excellent interpersonal communication negotiation skills <li> <li>Team oriented <li> <li>Conceptualconsultative sales skills <li> <li>Understanding of all quality policysystem items that are personally applicable <li> <li>Ability to follow all workquality procedures to ensure quality system compliance and high quality work <li> <li>Proven leadership abilities and experience in selling valueadded program<li> <li>Thrives in an environment of variety and rapid growth amp change<li> <li>Excellent communication and presentation skills<li> <li>Accustomed to working independently with a high degree of accountability<li> <ul><p><strong>About Medtronic<strong> <p> <p>Together we can change healthcare worldwide At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life We challenge ourselves and each other to make tomorrow better than yesterday It is what makes this an exciting and rewarding place to be <p> <p>We want to accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team Lets work together to address universal healthcare needs and improve patients lives Help us shape the future <p> <p><b>Physical Job Requirements<b> <p> <ul><li>While performing the duties of this job the employee is regularly required to be independently mobile <li> <li>Required to interact with a computer for extended periods of time and communicate with peers and coworkers<li> <li>Frequent required travel to customer clinics hospitals and offsite meetings <li> <ul><p>Must have a valid drivers license and active vehicle insurance policy In addition your driving record will be reviewed and will be considered as part of your application Must be able to drive approximately 50 of the time within assigned territory and may require overnight travel <p> <p>The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <p>A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage Learn more about our benefits here <p> <p><strong>In addition to Base Salary this position is eligible for a Sales Incentive Plan SIP which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals Learn more about total rewards here<strong> <p> <p>The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California The offered rate complies with federal and local regulations and may vary based on factors such as experience certificationeducation market conditions and location Compensation and benefits information pertains solely to candidates hired within the United States local market compensation and benefits will apply for others<p>
Senior Reliability Manager
Company: Medtronic
Location: Other US Location
Posted May 06, 2024
<p><strong>Careers that Change Lives<strong> <p> <p>The Senior Reliability Manager plays a critical role in ensuring the smooth and efficient functioning of an organizations IT infrastructure applications systems and operations They must possess strong leadership technical and communication skills to effectively manage a team of IT professionals and support the organizations business objectives <p> <p>As a Senior Reliability Manager and engineering leader you will lead a highly technical team consisting of fullstack engineers DevOps engineers SREs and take ownership for keeping critical applications and platforms available resilient performant and secure while continually enabling our engineering teams to efficiently deliver new and engaging capabilities and adopt new tools and technology Provide thought leadership and ownership of SRE engineering while delivering bestinclass CICD DevSecOps pipelines cloud container and Kubernetes provisioning and management Continue building a strong culture of highquality engineering practices continuous learning and growing multifunctional collaboration <p> <p><strong>A Day in the Life<strong> <p> <p>Responsibilities may include the following and other duties may be assigned <p> <ul><li>Lead a team of site reliability engineers SREs provide support for critical applications and services supporting Diabetes ecosystem <li> <li>Defines develops and manages a comprehensive and integrated IT Service Management ITSM landscape based on SRE bestpractice processes disciplines and related toolsets <li> <li>Drive adoption of industry standard methodologies and practices for deployment observability and reliability <li> <li>Enable teams to operate and run through automation and tooling <li> <li>Lead daytoday team activities using the AgileScrum methodology <li> <li>Establish and maintain service level objectives SLOs for key services and systems and work to meet or exceed those objectives through engineering efforts <li> <li>Analyze and track operational metrics to identify trends areas for improvement and opportunities for optimization <li> <li>Maintain the Application Portfolio Management ensuring a clear understanding of application landscapes <li> <li>Lead efforts to improve the reliability availability and performance of the organizations systems and services through automation monitoring and proactive maintenance <li> <li>Lead and maintain IT security measures for business applications safeguarding data and systems <li> <li>Create and present operational dashboards to senior leadership providing insights into performance and trends <li> <li>Coordinate and lead strategic core infrastructure and networking projects ensuring alignment with business objectives <li> <li>Coach motivate and inspire support team members to achieve and exceed performance results <li> <li>Participate in all critical and high severity issues offering support attend war room meetings and provide updates to leadership <li> <li>Compile detailed timelines to include operational impact and technical assessment for high severity issues in support of root cause analysis <li> <li>Oversee ServiceNow tickets to closure and review ticket dashboards to address gaps and trends and develop action plans to address <li> <li>Collaborate with business operations teams to ensure coordination of IT changes <li> <li>Manage relationships with IT vendors and service providers including negotiating contracts monitoring performance and resolving disputes <li> <ul><p><strong>Must Have Minimum Requirements<strong> <p> <ul><li>Bachelors degree required<li> <li>Minimum of 7 years of relevant experience with 5+ years of managerial experience or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience<li> <ul><p><strong>Nice to Have<strong> <p> <ul><li>Bachelors degree in related field Computer Science Computer Networking IT Systems<li> <li>At least 5 years as a manager with prior experience in performance management as well as an emphasis in coaching mentoring and managing a team <li> <li>Minimum of 5+ years in SREDevOps <li> <li>Proven ability to create revamp improve processes to increase efficiency and Service Level Agreement responses of a technical team <li> <li>Familiarity with monitoring tools like Prometheus Grafana Nagios or Splunk for monitoring system performance availability and reliability metrics <li> <li>Excellent written and verbal communication skills <li> <li>Ability to present technical information in a clear and concise manner to executives and nontechnical leaders <li> <li>Excellent Team player with proven ability to accomplish goals through collaboration <li> <li>Demonstrated proficiency in ServiceNow Microsoft products <li> <li>Knowledge of Linux UNIX infrastructure and application monitoring tools Prometheus Datadog Dynatrace previous exposure to Kubernetes EKS or similar container orchestration systems <li> <li>Experience in deploying operating and running services in AWS Azure or other cloud environments <li> <li>Experience with IaC tools like Terraform Ansible or Chef for automating infrastructure provisioning and configuration management <li> <li>Experience with distributed systems micro service architecture <li> <ul><p><strong>About Medtronic<strong> <p> <p>Together we can change healthcare worldwide At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life We challenge ourselves and each other to make tomorrow better than yesterday It is what makes this an exciting and rewarding place to be <p> <p>We want to accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team Lets work together to address universal healthcare needs and improve patients lives Help us shape the future <p> <p>Physical Job Requirements <p> <p>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions For Office Roles While performing the duties of this job the employee is regularly required to be independently mobile The employee is also required to interact with a computer and communicate with peers and coworkers Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role ADAUnited States of America <p> <p>A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage Learn more about our benefits here <p> <p>This position is eligible for a shortterm incentive plan Learn more about Medtronic Incentive Plan MIP on page 6 here <p> <p>The provided base salary range is used nationally except in certain CA locations The rate offered is compliant with federallocal regulations and may vary by experience certificationeducation market conditions location etc<p>