Jobs at Mercury

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Browse 332 current job openings at Mercury. View positions with transparent salary information, job description sentiment analysis, and key phrase insights to help you make an informed career decision.

Senior Product Manager - Dashboard Experience

Company: Mercury

Location: USA

Posted Apr 28, 2024

At Mercury we are building the banking stack for startups and doing so with a focus on building a highcraft simple and powerful product experience The Mercury Dashboard Experience team is obsessively focused on delivering a high quality endtoend experience for our users Our team works as the connective tissue across Mercury to define design and deliver user facing experiences that cut across product areas We are responsible for creating simple powerful and beautiful product experiences that users love and believe using Mercury should be magical from day one whether running a single ecommerce side hustle or scaling a unicorn tech company We are looking for a product manager who is passionate about building great product experiences and can define the future vision of the Mercury Dashboard In this role youll be working across the company to understand users product and business needs to define new capabilities to support evergrowing business use cases within Mercury This team looks to maintain a high quality experience for all Mercury products and to evolve that vision forward continuously In this role you will work as part of Mercurys Everyday Experience product team Responsibilities <ul> <li> Proactively discover and define opportunities to level up the craft strategy and execution of our Dashboard Experience team <li> <li> Set the direction and define prioritized roadmaps for the team ensuring were focused on work that solves user problems enables product teams and maximizes customer value <li> <li> Partner with product teams to ensure their vision aligns with the broader Dashboard Experience strategy while working collaboratively to deliver the optimal customer experience <li> <li> Contribute to the visioning sequencing tactics and execution of a multiphased overhaul of horizontal Dashboard experiences <li> <li> Independently lead and drive product initiatives for the org <li> <li> Own the Dashboard strategy and execution within Mercury and regularly present your work to company leadership <li> <li> Run team meetings and direct product team operations collaboratively with your engineering counterpart tech leads designers user researchers and data scientist <li> <li> Work in ambiguity and be able to set and achieve priorities that find the perfect balance between both user and business needs <li> <li> Partner with Mercurys design team to define and enforce a set of quality and craft <li> <li> Translate qualitative and quantitative data and derive insights that inform product work communicate these with the team <li> <ul> Were looking for a motivated product leader who cares deeply about craft and feels energized by opportunities to work across product teams to deliver a cohesive experience for our users A successful candidate will likely have <ul> <li> 5+ years of relevant product management experience preferably working with horizontal product andor platform teams that are accountable for delivering a quality user experience Bonus points if youve worked on cohesive dashboard experiences in fintech <li> <li> The ability to operate independently to turn ambiguous and complex horizontal problems into concrete vision strategy and execution plans <li> <li> Enthusiasm about the idea of working with talented and opinionated design and engineering peers <li> <li> The ability to take complex problems from end to end contributing to research design engineering GTM and stakeholder management autonomously <li> <ul> The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees any location $173600 $204200 USD <li> <li> Canadian employees any location CAD 158000 185800 <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIMF1 We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomscout rel=noopener noreferrer nofollow target=blank> Covey Scout for Inbound <a> on January 22 2024 Please see the independent bias audit report covering our use of Covey <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomnyclocallaw144 rel=noopener noreferrer nofollow target=blank> here <a>

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Senior Software Engineer - Ecommerce

Company: Mercury

Location: USA

Posted Apr 26, 2024

Since the dawn of aviation pilots have faced the constant challenge of air resistance much like sailors navigating the friction of water Amidst this relentless struggle the trim tab emerges as an ingenious yet understated marvel Just as the wheel revolutionized transportation by easing movement over land the trim tab simplifies flight allowing for smoother navigation through the skies It embodies the elegance of simplicity in engineering transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor At Mercury we are committed to crafting an exceptional banking experience for startups Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers In this role you will play a key part in contributing to the building of Mercurys focus on providing easy to use financial services to our ecommerce customers As well as work on greenfield projects related to future feature launches tied to the growth of the Mercury Here are some things youll do on the job <ul> <li> Build a suite of products designed to meet the needs of our ecommerce customers <li> <li> Work with a large amount of financial data ensuring it is processed and analyzed for underwriting purposes <li> <li> Collaborate with a team of experienced engineers working closely together to achieve our goals and solve our customers problems <li> <li> Work autonomously and be given a large amount of trust to accomplish our teams goals <li> <ul> The ideal candidate for the role <ul> <li> Is comfortable working with greenfield products focused on rapid growth <li> <li> 35 years of experience in a similar role <li> <li> Extensive experience working with backend languages with an overall focus on backend work <li> <li> Experience working in fintech or banking related space <li> <li> Has a strong product mindset and ownership allowing them to be creative in their problem solving <li> <li> Is someone who prefers to work closely with a team rather than in isolation <li> <ul> If this role interests you we invite you to explore our public demo at <a class=fontbold underline fontbold underline fontbold underline href=httpsdemomercurycom rel=noopener noreferrer nofollow target=blank> demomercurycom <a> Our team recently launched an inproduct Help Menu in which you can access from the icon in the lower right corner The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees any location $173600 $204200 <li> <li> Canadian employees any location CAD $158000 $185800 <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIDNI

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Relationship Manager - Early Stage

Company: Mercury

Location: USA

Posted Apr 27, 2024

At Mercury were building a better way to bank for all types of businesses We started by imagining what the best banking platform for startups would look like and in just a few short years we have over 200000 customers using Mercurys products supporting their businesses as they grow As a Relationship Manager at Mercury your role will be grounded in engaging with our earlystage customer base ie a startup that participating in a wellknown accelerator or a solofounder that raised their first round of vcbacked capital to develop relationships focused on elevating their Mercury experience and ultimately supporting them in making the most out of our platform Working with a larger book of these accounts youll aim to intimately understand how Mercurys platform feel free to check out our demo <a class=fontbold underline fontbold underline fontbold underline href=httpdemomercurycom rel=noopener noreferrer nofollow target=blank> here <a> helps our customers simplify their daytoday finances and focus on whats most important to these customers building their company Directly collaborating with founders you will identify meaningful opportunities to provide value to our customers all measured against quarterly retention and growth metrics This entails balancing a highvelocity approach with a curated and personalized experience for your customer base supporting the longterm retention and ultimate growth of your book of business This will be a highly crossfunctional role working closely with our Activation Team Sales Customer Product and Marketing just to name a few You will act as the internal champion for our customers being a crucial catalyst for product improvement As an early member of the Relationship Management team youll also play a key role in shaping core processes and organizational structure as we scale What youll do <ul> <li> Act as the primary point of contact for clients serving as the face of Mercury and supporting them in optimizing their banking and financial workflows with a keen focus on clear and concise communication for a fastpaced audience <li> <li> Proficiently manage a large portfolio implementing processes to ensure operational efficiency and effective engagement with clients <li> <li> Upsell and crosssell by introducing new features and products to our clients to drive product value and revenue <li> <li> Navigate our tech stack Salesforce Outreach Slack etc to keep customer records up to date with a focus on data hygiene <li> <li> Collaborate crossfunctionally with sales product engineering marketing and other crossfunctional partners to best support your customers needs <li> <li> Listen educate and provide value to Mercurys customers acting as their internal advocate Summarize and share customer insights internally to assist in informing product roadmap moving forward <li> <ul> Who you are <ul> <li> You have 23+ years of experience in a customerfacing Account Management Customer Success or Relationship Management role bonus if in SaaS or FinTech spaces <li> <li> You have experience creating impact for your customers while maintaining an eye for process and detail <li> <li> Youre a natural communicator consistently through your career showcasing the ability to engage effectively with all levels of stakeholders and decisionmakers translating complex information into clear concise messages that resonate with your audience <li> <li> You have a bias toward action You actively listen to customers goals enabling you to build and deliver highquality engagement strategies in turn supporting customers to get the most out of the platform <li> <li> Youre excited to create and shape new processes and workflows as part of a new and fastgrowing team <li> <li> You have excellent time management and are confident prioritizing across concurrent and timesensitive projects and priorities <li> <li> You are effective at building strong relationships with internal stakeholders with a focus on mutual goal setting and driving initiatives forward <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $126800 $149200 USD <li> <li> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $114100 $134300 USD <li> <li> Canadian employees any location CAD 115400 135800 <li> <ul> LIDNI

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Corporate Finance Lead

Company: Mercury

Location: USA

Posted Apr 26, 2024

Oxygen is the currency of the cosmic universe enabling lifeforms to flourish amidst a harsh and everchanging external environment Similarly US dollars are the currency of Mercury and the management of that currency enables Mercury to flourish as we navigate a shifting macroeconomic competitive and regulatory environment Mercury has ambitious plans to build the finance stack for startups We have significant momentum and are investing behind that to build new business lines expand to new audiences and reach even more customers This strategy requires deft management of our capital position and a steady hand to help guide our executive team as we embark on this journey As the Corporate Finance Lead you will spearhead the evolution of our financial plans partnering with our leadership team to drive sustainable growth and profitability You will be instrumental in navigating Mercurys dynamic environment ensuring our financial infrastructure scales seamlessly with our expanding footprint You will <ul> <li> Lead the corporate planning processes ensuring that our strategy financial plan and operational plan are all tightly connected and best position Mercury to achieve its lofty ambitions <li> <li> Act as a strategic advisor to business leaders facilitating decisionmaking processes and optimizing investment allocation <li> <li> Work with the rest of the Strategic Finance team and our stakeholders across the business to ensure that our financial analysis and reporting offers actionable insights to drive informed business decisions <li> <li> Guide the companys management of its balance sheet as we seek to expand our business in a way that utilizes our capital prudently <li> <li> Partner with accounting teams to ensure accurate and timely financial reporting supporting monthend close processes and flux reviews <li> <li> Play a key role in corporate initiatives such as board of directors meetings MampA activities and fundraising <li> <li> Drive the design and optimization of finance processes and systems leveraging technology to enhance efficiency and scalability <li> <li> Mentor and develop a highperforming team of finance professionals fostering a culture of excellence and continuous improvement <li> <ul> You have <ul> <li> 8+ years of experience with a track record of success in corporate FPampA functions <li> <li> Experience in a highgrowth environment preferably within the FinTech sector navigating the complexities of scaling operations in a highly regulated environment <li> <li> Strong proficiency in financial modeling and analysis with expertise in GAAP and integrated financial planning systems <li> <li> Exceptional leadership and communication skills with the ability to influence and collaborate effectively across all levels of the organization <li> <li> Proven track record of building and leading highperforming teams fostering a culture of accountability and innovation <li> <li> Bachelors degree in finance accounting economics or a related field CPA andor CFA preferred <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $169000 198800 <li> <li> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $152100 178900 <li> <li> Canadian employees any location CAD 153800 180900 <li> <ul> LIEG1

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Product and Privacy Counsel

Company: Mercury

Location: USA

Posted Apr 26, 2024

For most people passion comes after they try something discover they like it and develop mastery not before Bill Burnett and Dave Evans Designing Your Life Whether you are a fintech veteran or scoping your first move inhouse you should apply if you are a creative legal thinker solutionsoriented and enjoy the thrill of mastering new areas of the law We are looking for a counsel with the skills and curiosity to develop masteryand someone who knows how to have fun in the process You should be flexible creative and pragmatic should have excellent business judgment and a strategic mindset and should be able to reason confidently from first principles Firm life is often said to be a giant pieeating contest where the prize is more pie But excelling as product counsel requires a mindshift we also engage in daily problemsolving but our aimlike the engineers who designed the first tower of the Brooklyn Bridgeis not to solve problems and move on to the next but to solve problems that unlock the construction of something delightful You should apply if you are excited about leveraging your legal talents as thought partners with our visionary product managers to reimagine the banking experience for businesses Who we are Mercury lays the groundwork for ambitious companies to operate at their highest level with banking and credit cards engineered for the startup journey With an intelligent bank account powering their operations founders and finance teams can efficiently store manage and move their funds while driving smarter business decisions And with access to the best investors operators founders and resources startups can better navigate the obstacles of company building Thats why more than 100K startups choose Mercury Our mission is to disrupt business banking by providing customers with a bank experience that is intuitive enjoyable and attuned to an entrepreneurs need About the team Product Legal is responsible for serving as embedded legal advisor to product teams supporting business teams through the life cycle of product development We also help business teams interpret privacy obligations consistent with Mercurys risk tolerance In this role you will be advisor and confidant to product teams developing new tools for a scaling companys financialservices needs You will advise on legal regimes for privacy as well as product questions in financial services and payments Experience in fintech or financialinformation privacy is welcomed as is a passion for mastering something new You must have subjectmatter expertise in privacyand other relevant subjectmatter expertise may include knowledge of fintech and financial information payments commercial lending banking and privacy Polymaths encouraged to apply What youll do Were looking for someone skilled at digesting the law and then communicating technical legal concepts to the designers engineers and product wizards that build Mercurys magic productssomeone who exudes curiosity and embraces a growth mindset You will educate internal stakeholders on how to leverage inhouse counsel build strong relationships with business teams and understand the business environment You will advise on legal and privacy requirements for new products and when you dont know the answer will know how to obtain the answer and explain it to business partners You should have <ul> <li> At least 5 years experience as a lawyer knocking it out of the park in everything youve done at a top law firm inhouse or in government This means you should have a demonstrated record of success in legal and nonlegal pursuits <li> <li> Subjectmatter expertise in privacy and data protection Other relevant background may include fintech and financial information <li> <li> Superlative communication skills you understand the role of a lawyer as a communicator <li> <li> Ability to go zero to sixty on new subject matter and master new areas of the law seemingly overnight <li> <li> Humility kindness decency character and a propensity for offering to help a colleague when sick or for remembering someones birthday <li> <li> Thinkingoutsidethebox to regulatory interpretation you should feel comfortable reading a regulation and interpreting it based on its text rather than solely based on the way its generally understood in industry <li> <li> Ability to make decisions with incomplete information and excellent judgment <li> <li> Growth mindset you take initiative going beyond your role to assume responsibility and to look for ways to be helpful <li> <li> Track record of moving with urgency and focus <li> <li> Passions outside the law <li> <ul> The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $198100 $233000 USD <li> <li> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $178300 $209700 USD <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIMF1 We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomproductcoveyscoutinbound rel=noopener noreferrer nofollow target=blank> Covey Scout for Inbound <a> on January 22 2024 Please see the independent bias audit report covering our use of Covey <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomnyclocallaw144 rel=noopener noreferrer nofollow target=blank> here <a>

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Brand Events Marketer

Company: Mercury

Location: USA

Posted Apr 29, 2024

So much of what makes Mercury special is the feeling we leave our customers with Indeed our customers have told us that the experience of using Mercury for the first time can feel magical But as a fintech building software for founders and finance teams this experience is primarily digital Events and sponsorships give us an opportunity to bring that feeling to the real world to build the relationships and deliver the value that creates lasting fans Were looking for a Senior Event Marketer to create and execute an event marketing strategy for our Expansion audience of finance ecommerce and bookkeeping leaders This person will become the expert in what events and conferences this audience shows up to and execute compelling experiences for them The ideal candidate has worked across brand and revenue organizations and someone who feels confident reporting on event metrics Responsibilities <ul> <li> Craft and execute an events and sponsorships strategy for Mercurys Future Growth audience <li> <li> Become a trusted partner for members of the Partnerships and Sales organization who focus on finance ecommerce and bookkeeping leaders <li> <li> Negotiate and execute roughly 10 conference sponsorshipsyear serve as the point of contact for the conference host production teams and the internal point of contact for Mercury staff <li> <li> As it lends to your strategy plan and organize smaller events that attract the Future Growth audience These could include but are not limited to panels dinners and assessing webinar opportunities <li> <li> Proactively report on metrics for each event <li> <li> As needed own other Tier 3 events that are prioritized by Brand <li> <ul> Qualifications <ul> <li> 35+ years experience in brandcorporate events and sponsorships <li> <li> Experience planning events with a goal of new audience acquisition <li> <li> Experience working with revenue teams from BD Sales Partnerships and aligning their goals with Marketing goals <li> <li> Experience both with conference sponsorships and hosting brand events <li> <li> Familiarity with Splash Luma Asana Figma and Marketo preferred <li> <li> Ability to thrive and iterate in a fastpaced environment with autonomy <li> <ul> The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $136600 $160700 <li> <li> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $122900 144600 <li> <li> Canadian employees any location CAD 124300 146200 <li> <ul> LISK1

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Engineering Manager - Dashboard Experience

Company: Mercury

Location: USA

Posted Apr 29, 2024

At Mercury we are building the banking stack for startups and doing so with a focus on building a highcraft simple and powerful product experience The Mercury Dashboard Experience team is obsessively focused on delivering a highquality endtoend experience for our users Our team works as the connective tissue across Mercury to define design and deliver userfacing experiences that cut across product areas We are responsible for creating simple powerful and beautiful product experiences that users love and believe using Mercury should be magical from day one whether running a single ecommerce side hustle or scaling a unicorn tech company We are looking for an Engineering Manager who is passionate about building great product experiences and can deliver on the future vision of the Mercury Dashboard This team looks to maintain a highquality experience for all Mercury products and to evolve that vision forward continuously Youll be working closely with your product and design counterparts to determine the highest impact initiatives for your team that support the evergrowing business use cases within Mercury Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust® Members FDIC In this role youll <ul> <li> Lead a team of ~5 talented engineers across frontend and backend to build platformwide features with a focus on speed and quality and developing brandnew products that meet the growing needs of our business <li> <li> Collaborate with Product and Design crossfunctional partners to drive the roadmap and priorities for the team and work with other engineering teams across Mercury <li> <li> Steward the core web product experience eg login navigation responsiveness to ensure it continues to scale with our customers and balance building new solutions with extending existing systems <li> <li> Support the team to achieve a high level of technical excellence and build products that incite admiration from our customers <li> <li> Develop talent on the team and hire when needed you should be opinionated in building the teams technical vision and play a primary role in technical decisionmaking <li> <ul> You should <ul> <li> Have demonstrated the ability to lead a highly effective technical team with at least 3 years of proven engineering management experience <li> <li> Be opinionated in building the teams technical vision and play a primary role in technical decisionmaking <li> <li> Have experience building customerfacing products especially products that are loved by its users <li> <li> Have experience managing a team that delivers highquality solutions endtoend across frontend and backend <li> <li> Have a strong individual engineering skill set You will go through roughly the same interview process as our individual contributors with additional interviews for manager skills <li> <li> Have an interest in learning our tech stack React TypeScript Haskell Postgres or have existing familiarity with it <li> <ul> We encourage you to try our <a class=fontbold underline fontbold underline fontbold underline href=httpsdemomercurycomdashboard rel=noopener noreferrer nofollow target=blank> demo site <a> if youre interested in applying for the role Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target newhire base salary ranges for this role are the following <ul> <li> US employees any location $237600 279500 <li> <li> Canadian employees any location CAD 216200 254300 <li> <ul> LIDNI

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Senior Relationship Manager, Growth (Life Science)

Company: Mercury

Location: New York City, NY

Posted Apr 27, 2024

At Mercury we place our customers at the center of everything we do treating their ambitions as our own and their challenges as opportunities for mutual growth Within the Relationship Management RM team this translates into developing and maintaining strong proactive relationships with our top customers to ensure their evolving needs are met as they grow and scale their business with Mercury We are looking for a Senior Relationship Manager to join our growthstage RM team dedicated to managing our Life Science customers As the inaugural individual in this position you will have the unique chance to shape the trajectory of our life science vertical within Mercury alongside our partnerships life science lead Your responsibilities will extend beyond managing existing relationships also engaging in the business development of prospective customers to introduce them to Mercurys ecosystem This role is not just about maintaining the status quo its about actively contributing to the strategic growth and success of our life science sector The ideal candidate will bring a strategic mindset capable of guiding life science companies from their nascent funding phases through to significant milestones such as Initial Public Offerings IPOs or acquisitions This person will have a deep understanding of the unique financial landscapes and regulatory environments that highgrowth companies face coupled with the ability to anticipate and meet their changing needs with financial solutions You will <ul><li>Develop and implement comprehensive account strategies for growthstage life science customers addressing risk management growth opportunities and strategic planning<li> <li>Provide expert guidance to clients navigating the transition from grant funding to private capital including Venture Capital stages from Preseed through Series D+ and leading to IPO or acquisition<li> <li>Serve as a key advisor on complex banking products and financial services tailoring solutions to meet the intricate needs of Mercurys most valuable accounts<li> <li>Coordinate with crossfunctional teams to deliver on account strategies ensuring alignment with client goals and Mercurys business objectives<li> <li>Lead client education initiatives offering insights into industry trends regulatory changes and market developments crucial for the growth of life science companies<li> <li>Attend events and conferences regularly to support the development of existing and prospective relationships <li> <li>Influence product development and partnership strategies by providing client feedback and market insights at the senior leadership level<li> <li>Uphold a professional presence and advanced communication skills to effectively manage client expectations and deliver presentations with impact<li> <ul>You have <ul><li>A minimum of 8+ years in Relationship Management within the banking life science andor fintech industries<li> <li>Life science industry experience is a plus but not a requirement<li> <li>Bachelors degree in Finance Business Administration or a related field<li> <li>Demonstrated success in managing highvalue client portfolios with a proven ability to develop and implement strategic account plans<li> <li>Excellent analytical and problemsolving skills capable of interpreting complex financial data to inform strategic decisions<li> <li>Exceptional communication and interpersonal skills with the ability to build trust and strong relationships with clients at all levels of an organization<li> <li>Strong ethical judgment and decisionmaking abilities ensuring the protection and prioritization of client interests<li> <li>Ability to work collaboratively with crossfunctional teams demonstrating leadership and influencing skills<li> <ul>The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target newhire base salary ranges for this role are the following <ul><li>US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $181600 $213700<li> <li>US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $163400 $192300<li> <li>Canadian employees any location 165300 194500<li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust® Members FDIC LIDNI We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using Covey Scout for Inbound on January 22 2024 Please see the independent bias audit report covering our use of Covey here

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scientific advertising direct marketing measurement behind

Data Science Manager - Growth

Company: Mercury

Location: New York City, NY

Posted Apr 27, 2024

In 1923 Claude Hopkins published Scientific Advertising which many say has the first descriptions of AB testing and using coupons for attribution Behind the book was a team that meticulously designed executed and measured these campaigns that helped set the standard for direct marketing that is used to this day We are looking for a Senior Data Science Manager who can build the measurement behind our growth engines with a high bar for quality while still executing with precision In this role youll be responsible for deeply understanding our customers the systems of distribution for Mercury designing how we are driving towards the overarching business and financial goals Youll work closely with a product engineering marketing and sales teams to drive topline growth for Mercury Responsibilities <ul><li>Lead a team of 5 senior IC data scientists supporting Product Marketing and Revenue SalesPartnerships <li> <li>Proactively discover and define opportunities to level up the craft strategy and execution of our growth reporting<li> <li>Set the direction and define prioritized roadmaps for the team ensuring were focused on work that solves user problems enables product teams and maximizes customer valueWork in ambiguity and be able to set and achieve priorities that find the perfect balance between both user and business needs<li> <li>Translate qualitative and quantitative data and derive insights that inform product work communicate these with the team<li> <li>Partner closely with finance on goal setting ROI calculation and strategic investment decisions <li> <ul>Were looking for a motivated product leader who cares deeply about craft and feels energized by opportunities to work across product teams to deliver a cohesive experience for our users A successful candidate will likely have <ul><li>5+ years of analytics experience with 3+ years managing analytics teams <li> <li>Experience in Growth particularly product led growth practices<li> <li>Ability to balance across multiple channels for growth and make reasonable tradeoffs about perfect measurement vs smart investment decisions <li> <ul>The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul><li>US employees any location $237600 $279500 USD<li> <li>Canadian employees any location CAD $216200 $254300<li> <ul>Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIRA1 We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using Covey Scout for Inbound on January 22 2024 Please see the independent bias audit report covering our use of Covey here

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Senior Manager, Card Disputes

Company: Mercury

Location: New York City, NY

Posted Apr 27, 2024

Mercury is building a complete finance stack for startups We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs and business owners financial lives Were looking to hire a Senior Manager Card Disputes to lead a team of Disputes Specialists responsible for delivering a magical customer experience all while balancing risk As the Senior Manager of Card Disputes you will serve as the disputes subject matter expert drive operational and strategic planning and define and document business requirements all while upholding our commitment to exceptional customer service You will also work on impactful projects to improve the efficiency and effectiveness of the Disputes function as a whole by partnering with our Engineering Design Product and Customer Support teams Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust® Members FDIC In this role you will <ul><li>Mentor coach and support a team that handles dispute intake and resolution processes including prearbitration and arbitration cases as well as banking transaction exceptions eg ACH returns<li> <li>Improve team efficiency and effectiveness by setting and tracking performance metrics<li> <li>Partner crossfunctionally to improve our product investigate thorny technical issues and fix bugs<li> <li>Execute steplevel changes to the Disputes program by augmenting andor building internal tools and processes<li> <li>Collaborate with our banking partners to make product or process changes that help our users while staying compliant with regulations<li> <li>Help the team work towards extremely high standards on response quality and create genuine customer love<li> <li>Track our chargeback success rate and identify opportunities to improve it<li> <li>Monitor dispute volume identify trends and build out reporting<li> <li>Provide guidance on escalated disputes cases<li> <ul>You should <ul><li>Have 5 years of firsthand experience with the dispute management process at a fintech or other financial institution<li> <li>Have 3 years of experience managing teams<li> <li>Possess a deep understanding of the card brand dispute management rules response codes and recommended response data<li> <li>Have working knowledge of Regulation E and Regulation Z compliance<li> <li>Have prior experience filing chargebacks via Mastercards MCOM<li> <li>Have experience escalating chargebacks through representment arbitration and other dispute resolution classifications<li> <li>Be an excellent collaborator and communicator you can partner effectively with Engineering Product and Design teams to drive outcomes<li> <li>Enjoy learning new systems and processes in a fast paced environment<li> <li>Have excellent written and verbal communication skills<li> <li>Be obsessed with quality<li> <ul>The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul><li>US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $137500 $161800 USD<li> <li>US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $123800 $145600 USD<li> <li>Canadian employees any location CAD $125100 $147200<li> <ul> LIRF We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using Covey Scout for Inbound on January 22 2024 Please see the independent bias audit report covering our use of Covey here

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Senior Database Reliability Engineer

Company: Mercury

Location: New York City, NY

Posted Apr 26, 2024

What is a database if not the heart of integrity and durability in a financial institution People throughout history have been keeping records of their transactions But in the late 13th century Amatino Manucci was quietly working on an innovation that persists to this day the doubleentry accounting system His books show sophistication and ingenuity that ultimately furthered the blossoming trade of medieval Europe Doubleentry bookkeeping represented a step forward in being able to account for all flows of value with precision consistency and durability That same fundamental desire for a consistent enduring record has pushed Mercury to build upon what we feel is a modernday building block PostgreSQL It is the underpinning of our platform PostgreSQL inspires us with its reliability adaptability and performance We wield its features to solve our problems and deliver magical customer experiences But we also see that we have room to improve and we want someone who can serve as our guide to better data systems You will join Mercury as its first DBRE We have managed to draw on expertise and curiosity across the organization to get us to this point but see value in having a fulltime owner You bring a sense of direction and organization that helps us unlock the next chapter of Mercurys growth PostgreSQL is wonderfully general but you know its limits and can implement architectures that make sense for the features we are developing You will be part of the Stability team a small group that holds SRE values and seeks to do highleverage reliability and performance work that benefits Mercury engineering You will <ul><li> Guide product engineers towards structures and practices that maximize performance efficiency and reliability <li> <li> Pair with product engineers on query performance improvements <li> <li> Automate processes and distribute knowledge so that you are not a bottleneck <li> <li> Drive database upgrades and migrations <li> <li> Identify longterm architecture goals and plan coordinate and execute incremental steps to achieve those <li> <li> Collect and present database metrics to inform scaling and architecture discussions <li> <li> Educate product engineers who are generally excited about PostgreSQL data consistency correctness immutability and performance <li> <li> Make code and infrastructure changes so that our applications better interact with the database <li> <ul>You should <ul><li> Have 5 years of experience administering PostgreSQL in mediumtolarge organizations <li> <li> Have experience with Amazon RDS Google Cloud SQL Azure Database or similar managed offerings <li> <li> Have 1 year of experience using InfrastructureasCode tooling Terraform is preferred <li> <li> Have deep query optimization experience with PostgreSQL <li> <li> Know how to combine PostgreSQL with other data systems for cost efficiency scalability and reliability reasons <li> <li> Be comfortable with a scripting language such as Python <li> <li> Be open to learning HaskellPersistentEsqueleto to support product engineers <li> <li> Be willing to learn and solve new problems <li> <ul>It would be nice if you <ul><li> Have experience with Amazon Aurora <li> <ul>If this role interests you we invite you to explore our public demo at demomercurycom Our team recently launched an inproduct Help Menu in which you can access from the icon in the lower right corner The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul><li>US employees any location $203100 $238900<li> <li>Canadian employees any location CAD $184800 $217400<li> <ul>Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIDNI We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using Covey Scout for Inbound on January 22 2024 Please see the independent bias audit report covering our use of Covey here

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Senior Database Reliability Engineer

Company: Mercury

Location: USA

Posted Apr 29, 2024

What is a database if not the heart of integrity and durability in a financial institution People throughout history have been keeping records of their transactions But in the late 13th century Amatino Manucci was quietly working on an innovation that persists to this day the doubleentry accounting system His books show sophistication and ingenuity that ultimately furthered the blossoming trade of medieval Europe Doubleentry bookkeeping represented a step forward in being able to account for all flows of value with precision consistency and durability That same fundamental desire for a consistent enduring record has pushed Mercury to build upon what we feel is a modernday building block PostgreSQL It is the underpinning of our platform PostgreSQL inspires us with its reliability adaptability and performance We wield its features to solve our problems and deliver magical customer experiences But we also see that we have room to improve and we want someone who can serve as our guide to better data systems You will join Mercury as its first DBRE We have managed to draw on expertise and curiosity across the organization to get us to this point but see value in having a fulltime owner You bring a sense of direction and organization that helps us unlock the next chapter of Mercurys growth PostgreSQL is wonderfully general but you know its limits and can implement architectures that make sense for the features we are developing You will be part of the Stability team a small group that holds SRE values and seeks to do highleverage reliability and performance work that benefits Mercury engineering You will <ul> <li> Guide product engineers towards structures and practices that maximize performance efficiency and reliability <li> <li> Pair with product engineers on query performance improvements <li> <li> Automate processes and distribute knowledge so that you are not a bottleneck <li> <li> Drive database upgrades and migrations <li> <li> Identify longterm architecture goals and plan coordinate and execute incremental steps to achieve those <li> <li> Collect and present database metrics to inform scaling and architecture discussions <li> <li> Educate product engineers who are generally excited about PostgreSQL data consistency correctness immutability and performance <li> <li> Make code and infrastructure changes so that our applications better interact with the database <li> <ul> You should <ul> <li> Have 5 years of experience administering PostgreSQL in mediumtolarge organizations <li> <li> Have experience with Amazon RDS Google Cloud SQL Azure Database or similar managed offerings <li> <li> Have 1 year of experience using InfrastructureasCode tooling Terraform is preferred <li> <li> Have deep query optimization experience with PostgreSQL <li> <li> Know how to combine PostgreSQL with other data systems for cost efficiency scalability and reliability reasons <li> <li> Be comfortable with a scripting language such as Python <li> <li> Be open to learning HaskellPersistentEsqueleto to support product engineers <li> <li> Be willing to learn and solve new problems <li> <ul> It would be nice if you <ul> <li> Have experience with Amazon Aurora <li> <ul> If this role interests you we invite you to explore our public demo at <a class=fontbold underline fontbold underline fontbold underline href=httpsdemomercurycom rel=noopener noreferrer nofollow target=blank> demomercurycom <a> Our team recently launched an inproduct Help Menu in which you can access from the icon in the lower right corner The total rewards package at Mercury includes base salary equity stock options and benefits Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers Our target new hire base salary ranges for this role are the following <ul> <li> US employees any location $203100 $238900 <li> <li> Canadian employees any location CAD $184800 $217400 <li> <ul> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC LIDNI

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