Jobs at Mercury
5,961 open positions
Account Executive - Ecommerce
Company: Mercury
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> Mercury is building a complete finance stack for startups We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs and business owners financial lives The challenge is to do so while ensuring we protect Mercury customers and the broader financial ecosystem from bad actors and harmful illegal or unauthorized activities <p> <p> Building Mercurys customer base has turned out to be a wild endeavor With our continued growth in the eCommerce space Mercurys largest customer segment were looking to bring someone onto our eCommerce Sales Team The goal is to help us grow our eCommerce customer base with our core banking product and Mercurys new ecommerce capital solution Its an exciting time to work on the eCommerce team at Mercury <p> <p> Youll partner with eCommerce founders to understand their banking and cash flow needs on a deep level Additionally youll have to understand their operations and have a deep knowledge set of financial tools and ideally capital products <p> <p> <strong> You will <strong> <p> <ul> <li> <p> Prospect qualify and close new opportunities on both banking and capital <p> <li> <li> <p> Be an expert in self sourcing highly qualified pipeline <p> <li> <li> <p> Conduct high velocity sales cycles with in depth discovery <p> <li> <li> <p> Partner cross functionally with an SDR <p> <li> <li> <p> Figure out where you can find strong eCommerce brands and learn as much as you can about them <p> <li> <li> <p> Quickly learn internal tools and processes to manage a large pipeline <p> <li> <li> <p> Work with underwriters to craft compelling capital offers <p> <li> <li> <p> Work with our Relationship Management team to help onboard some of our most complex customers <p> <li> <li> <p> Proactively identify opportunities to introduce new products like our credit card treasury etc <p> <li> <li> <p> Work with our partnerships team and figure out how to open new channels that drive users to Mercury <p> <li> <li> <p> Translate customer needs into prioritized product development <p> <li> <ul> <p> <strong> You have <strong> <p> <ul> <li> <p> Have 3 years+ of closing experience <p> <li> <li> <p> Experience working with capital products and eCommerce companies <p> <li> <li> <p> Existing relationships with a portfolio of eCommerce founders preferred <p> <li> <li> <p> Be comfortable building a pipeline of highquality prospects <p> <li> <li> <p> Be highly autonomous in building and executing on sales pipeline <p> <li> <li> <p> Understand the inputs of good sales discovery <p> <li> <li> <p> Have a strong product sense <p> <li> <li> <p> Work well as part of a team and uplevelling your teammates <p> <li> <li> <p> Communicate complicated ideas with clarity and precision <p> <li> <li> <p> Enjoy learning about companies with complex business challenges <p> <li> <li> <p> Be passionate about fintech and ecommerce <p> <li> <li> <p> Have experience with the MEDDICC sales methodology preferred but not required <p> <li> <li> <p> Have a bachelors degree or something you feel is equivalent <p> <li> <ul> <p> <em> Mercury is a financial technology company not a bank Banking services provided by Choice Financial Group and Evolve Bank amp Trust Members FDIC <em> <p> <p> The total rewards package at Mercury includes base salary equity stock options and benefits <p> <p> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers <p> <p> Our target new hire base salary ranges for this role are the following <p> <ul> <li> <p> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $162500 203100 <p> <li> <li> <p> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $146300 182800 <p> <li> <li> <p> Canadian employees any location CAD 147900 184800 <p> <li> <ul> <p> <p> <p> LIDNI <p><p>
Senior Compliance Risk Manager - Product Compliance
Company: Mercury
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> As Mercury continues its rapid growth trajectory navigating the complex and everevolving partnerships and regulatory landscape is paramount The fintech industry is under increased scrutiny and regulatory compliance is not just a necessity but a competitive advantage By ensuring that we are ahead of the curve in terms of compliance we not only protect Mercury from potential legal and financial pitfalls but also position ourselves as a trustworthy and reliable partner for our customers <p> <p> We are seeking a highly motivated compliance professional to join our Product Compliance team In this role you will be responsible for covering a defined product portfolio on behalf of Compliance advising product engineering and operational teams on compliance risk and control development You will support new product development identifying risk and working with relevant teams to develop strategies for compliance as well as existing products as they continue to scale <p> <p> In this role you will <p> <ul> <li> <p> Work closely with crossfunctional risk and product teams to bring Mercury products to market in a way that meets all relevant financial partner and regulatory compliance obligations <p> <li> <li> <p> Support expansion for new payments product launches by scoping defining and communicating product and compliance requirements <p> <li> <li> <p> Work crossfunctionally to drive remediation efforts for products within your defined scope <p> <li> <li> <p> Support the compliance function in defining and achieving departmental initiatives maintaining relevant policies and procedures developing documentation solutions and liaising with auditors <p> <li> <li> <p> Contribute to building a strong culture of compliance across Mercury <p> <li> <ul> <p> You should have <p> <ul> <li> <p> 57 years of experience working in compliance advisory role ideally in a financial technology company or in the payments industry <p> <li> <li> <p> Demonstrated track record of working with product teams on regulatory compliance matters including but not limited to financial crimes licensing requirements regulatory reporting financial product obligations consumer compliance conduct risk complaints handling <p> <li> <li> <p> Experience evaluating emerging products for compliance risk working with the product and business stakeholders to implement creative solutions to tough compliance requirements and conducting compliance reviews of new products and marketing materials <p> <li> <li> <p> The ability to identify and define problems build project plans to address them and manage implementation of their solution <p> <li> <li> <p> The ability to effectively communicate across various lines of business and senior management <p> <li> <li> <p> An ambitious sense of curiosity and a willingness to explore areas outside of your comfort zone like new markets or new product types <p> <li> <li> <p> The ability to work efficiently and independently in an ambiguous fastpaced environment with a strong understanding of when to escalate urgent issues <p> <li> <li> <p> Respect for and interest in financial rules and regulations as well as an eagerness to innovate and drive the industry forward <p> <li> <ul> <p> The total rewards package at Mercury includes base salary equity stock options and benefits <p> <p> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers <p> <p> Our target new hire base salary ranges for this role are the following <p> <ul> <li> <p> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $178200 $209700 <p> <li> <li> <p> US employees outside of the New York City Los Angeles Seattle or the San Francisco Bay Area $160400 $188700 <p> <li> <ul> <p> <p> <p> LIKP1 <p> <p> We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomscout rel=noopener noreferrer nofollow target=blank> Covey Scout for Inbound <a> on January 22 2024 <p> <p> Please see the independent bias audit report covering our use of Covey <a class=fontbold underline fontbold underline fontbold underline href=httpsgetcoveycomnyclocallaw144 rel=noopener noreferrer nofollow target=blank> here <a> <p><p>
Risk UX Specialist II
Company: Mercury
Location: USA
Posted Apr 15, 2024
Mercury is seeking a Risk User Experience Specialist to handle risk decisions and provide excellent user experiences. The role involves managing a high-volume caseload, responding to risk support requests, and maintaining a positive user experience while mitigating potential fraud. The ideal candidate should have experience in banking, fintech, or financial services, and possess skills in risk assessment, empathy, and problem-solving. The total rewards package includes a competitive base salary, equity, and benefits.
Senior Product Manager - Martech
Company: Mercury
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> In 1923 Claude Hopkins published <em> Scientific Advertising <em> which many say has the first descriptions of AB testing and using coupons for attribution Behind the book was a team that meticulously designed executed and measured these campaigns that helped set the standard for direct marketing that is used to this day <p> <p> We are looking for a Senior Product Manager who can build the systems behind our growth engines with a high bar for quality while still executing with precision In this role youll be responsible for deeply understanding our customers the systems of distribution for Mercury designing how your products interact with and impact the other Mercury products and endtoend system and driving towards the overarching business and financial goals Youll work closely with an engineering team marketing team and sales to drive top line growth for Mercury <p> <p> Responsibilities <p> <ul> <li> <p> Proactively discover and define opportunities to level up the craft strategy and execution of our Performance Marketing engine <p> <li> <li> <p> Set the direction and define prioritized roadmaps for the team ensuring were focused on work that solves user problems enables product teams and maximizes customer value <p> <li> <li> <p> Partner with MarketingSales teams on priorities and experimentation to drive outcomes <p> <li> <li> <p> Independently lead and drive product initiatives for the org <p> <li> <li> <p> Run team meetings and direct product team operations collaboratively with your engineering counterpart tech leads and data scientist <p> <li> <li> <p> Work in ambiguity and be able to set and achieve priorities that find the perfect balance between both user and business needs <p> <li> <li> <p> Partner with Mercurys design team to define and enforce a set of quality and craft <p> <li> <li> <p> Translate qualitative and quantitative data and derive insights that inform product work communicate these with the team <p> <li> <ul> <p> Were looking for a motivated product leader who cares deeply about craft and feels energized by opportunities to work across product teams to deliver a cohesive experience for our users A successful candidate will likely have <p> <ul> <li> <p> 5+ years of relevant product management experience preferably working with Growth Marketing or Revenue teams to distribute b2b products at scale <p> <li> <li> <p> The ability to operate independently to turn ambiguous and complex horizontal problems into concrete vision strategy and execution plans <p> <li> <li> <p> Experience using in Segment or similar customer data platforms ads conversion platforms experimentation hypothesis driven development practices <p> <li> <ul> <p> The total rewards package at Mercury includes base salary equity stock options and benefits <p> <p> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers <p> <p> Our target new hire base salary ranges for this role are the following <p> <ul> <li> <p> US employees any location $203100 $238900 USD <p> <li> <li> <p> Canadian employees any location CAD 184800 217400 <p> <li> <ul> <p> <p> <p> LIMF1 <p><p>
Senior Data Scientist - Product
Company: Mercury
Location: New York City, NY
Posted Apr 12, 2024
Mercury is seeking a seasoned Data Scientist with 7+ years of experience in product teams, proficient in SQL and statistical programming languages. The role involves partnering with cross-functional teams to identify business questions, conduct deep-dive analysis, and communicate findings to inform data-driven decisions. The candidate will also define metrics, educate teams on data usage, and collaborate with other Data Scientists and Engineers to build and improve data pipelines. The total rewards package includes a competitive base salary, equity, and benefits.
Senior Product Manager - Dashboard Experience
Company: Mercury
Location: New York City, NY
Posted Apr 14, 2024
Mercury is seeking a product manager with 5+ years of experience in product management, preferably with horizontal product and/or platform teams. The ideal candidate should have a passion for building great product experiences, be able to operate independently, and have experience working with design and engineering peers. The role involves setting the direction and defining prioritized roadmaps for the team, partnering with product teams, and leading product initiatives. The total rewards package includes a competitive base salary, equity, and benefits.
Sales Development Representative - Core
Company: Mercury
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Thanks for your interest in Mercury <p> <p> At our core we believe that everyone deserves access to the solutions they need to achieve financial freedom Were a profitable highgrowth startup thats on a mission to empower founders and finance teams with advanced tools to build and scale faster <p> <p> As a member of this team youll be joining our highperforming SDR team at Mercury <strong> This might be the right role for you if <strong> <p> <ul> <li> <p> Youre the kind of person who thrives on hitting targets amp metrics <p> <li> <li> <p> Your aspirations are focused on becoming the topperforming salesperson in the industry <p> <li> <li> <p> Hearing no doesnt scare you it only fires up your motivation You remain relentlessly optimistic always fueled with energy and determination <p> <li> <ul> <p> <strong> You will <strong> <p> <ul> <li> <p> Be the face of our company reaching out to potential customers and introducing them to Mercury <p> <li> <li> <p> Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies <p> <li> <li> <p> Cold call social and email prospecting to generate interest and schedule meetings <p> <li> <li> <p> Qualify leads to ensure they meet our ideal customer profile <p> <li> <li> <p> Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team <p> <li> <li> <p> Track and report on sales metrics and pipeline activity <p> <li> <ul> <p> <strong> You have <strong> <p> <ul> <li> <p> You have 1 year of experience in salesbusiness development or something you feel is equivalent <p> <li> <li> <p> Youre a people person with excellent communication with the ability to share complicated ideas with clarity and precision <p> <li> <li> <p> Youre a hustler with a proven track record of achieving and exceeding goals <p> <li> <li> <p> Youre creative and tenacious always looking for new and innovative ways to reach potential customers <p> <li> <li> <p> Youre a team player who wants to level up with your teammates and you are comfortable working in a fastpaced dynamic environment <p> <li> <li> <p> You have a passion for fintech <p> <li> <li> <p> You enjoy learning about companies with complex technical products <p> <li> <ul> <p> The total rewards package at Mercury includes base salary equity stock options and benefits <p> <p> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a job candidates experience expertise geographic location and internal pay equity relative to peers <p> <p> Our target new hire base salary ranges for this role are the following <p> <ul> <li> <p> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area <strong> <strong> $70800 $88500 <p> <li> <li> <p> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $63700 $79700 <p> <li> <li> <p> Canadian employees any location CAD 64400 80500 <p> <li> <ul> <p> <p> <p> LIDNI <p><p>
Engineering Manager - Risk Identity
Company: Mercury
Location: New York City, NY
Posted Apr 12, 2024
The text describes the importance of personal connection in banking and how Mercury is rekindling that spirit with modern technology. The role of the Engineering Manager for the Risk Identity Team is to lead a team in crafting personalized digital experiences for customers.
Sales Development Representative - Ecommerce
Company: Mercury
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Thanks for your interest in Mercury <p> <p> At our core we believe that everyone deserves access to the solutions they need to achieve financial freedom Were a profitable highgrowth startup thats on a mission to empower founders and finance teams with advanced tools to build and scale faster <p> <p> As a member of this team youll be our first Ecommerce SDR joining the highperforming Sales Development team at Mercury <strong> This might be the right role for you if <strong> <p> <ul> <li> <p> Youre the kind of person who thrives on hitting targets amp metrics <p> <li> <li> <p> Your aspirations are focused on becoming the topperforming salesperson in the industry <p> <li> <li> <p> Hearing no doesnt scare you it only fires up your motivation You remain relentlessly optimistic always fueled with energy and determination <p> <li> <ul> <p> <strong> You will <strong> <p> <ul> <li> <p> Be the face of our company reaching out to potential customers and introducing them to Mercury <p> <li> <li> <p> Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies <p> <li> <li> <p> Cold call social and email prospecting to generate interest and schedule meetings <p> <li> <li> <p> Qualify leads to ensure they meet our ideal customer profile <p> <li> <li> <p> Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team <p> <li> <li> <p> Track and report on sales metrics and pipeline activity <p> <li> <ul> <p> <strong> You have <strong> <p> <ul> <li> <p> You have 1 year of experience in salesbusiness development or something you feel is equivalent <p> <li> <li> <p> Bonus You have up to 1 year of experience in ecommerce salesbusiness development <p> <li> <li> <p> Youre a people person with excellent communication with the ability to share complicated ideas with clarity and precision <p> <li> <li> <p> Youre a hustler with a proven track record of achieving and exceeding goals <p> <li> <li> <p> Youre creative and tenacious always looking for new and innovative ways to reach potential customers <p> <li> <li> <p> Youre a team player who wants to level up with your teammates and you are comfortable working in a fastpaced dynamic environment <p> <li> <li> <p> You have a passion for fintech <p> <li> <li> <p> You enjoy learning about companies with complex technical products <p> <li> <ul> <p> The total rewards package at Mercury includes base salary equity stock options and benefits <p> <p> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a job candidates experience expertise geographic location and internal pay equity relative to peers <p> <p> Our target new hire base salary ranges for this role are the following <p> <ul> <li> <p> US employees in New York City Los Angeles Seattle or the San Francisco Bay Area <strong> <strong> $70800 $88500 <p> <li> <li> <p> US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $63700 $79700 <p> <li> <li> <p> Canadian employees any location CAD 64400 80500 <p> <li> <ul> <p> <p> <p> LIDNI <p><p>
KYC/EDD Specialist
Company: Mercury
Location: New York City, NY
Posted Apr 14, 2024
<p>Mercury is building a banking stack for startups Since we launched Mercury in 2019 our customer base has grown to over 100000 startups and small businesses from all around the world Were looking to hire a KYC Enhanced Due Diligence EDD Specialist to adjudicate risk triggers partner EDD requests and provide ongoing risk support for customer accounts during the account lifecycle<p> <p>As a KYCEDD Specialist youll be responsible for reviewing KYCKYB data points gathering transaction information to respond to EDD requests from partners responding to general risk questions escalating to the appropriate investigations teams when needed and reviewing risk alerts related to sanctions high risk transactionsaccounts or partner referrals to determine if the activity falls within Mercurys risk appetite You will have direct responsibility for quickly processing customer and partner requests with minimal impact to applicants and customers while protecting Mercury from potential violations and reputational risk You will report directly to the KYCEDD Lead and will be supported by a highly functional Risk team <p> <p><em>Mercury is a financial technology company<em> <em>not a bank<em><em> Banking services provided by Choice Financial Group and Evolve Bank amp Trust® Members FDIC<em><p> <p>Here are some things youll do on the job<p> <ul><li>Assist in KYC Refresh of current Client population as needed to ensure their information remains up to date <li> <li>Conduct Source of Fund and US Nexus reviews of new and existing clients<li> <li>Handle to Respond for Information RFI requests from wire partners on organizations and transactions<li> <li>Be proactive in utilizing tools available to research and gather EDD as requested by partners reaching out to customers to obtain additional information in the least disruptive manner as needed<li> <li>Escalate potentially suspicious andor fraudulent activity to the Investigations Team for further review <li> <li>Minimize Mercurys sanctions exposure and reputational risk through the review and adjudication of sanctions PEP and Adverse Media alerts<li> <li>Manage a highvolume caseload within service level agreements and with critical attention to detail<li> <li>Document rationale for alert decisions with supporting documentation<li> <li>Identify opportunities to reduce unnecessary volumes through false positive rule proposals<li> <ul><p>You should<p> <ul><li>Have 13 years of experience related to KYC Risk Investigations AML or Sanctions<li> <li>Have exposure to Financial Services or any other highly regulated environments<li> <li>Have some product sense and knowledge of banking products such as ACH International Wires SWIFT checks and debit cards<li> <li>Have familiarity with KYC Verification Software such as Alloy MidDesk Socure etc<li> <li>Be a highly motivated selfstarter comfortable working within a high risk environment under minimal supervision<li> <li>Be accountable for accuracy of information gathered while maintaining quality control standards<li> <li>Delight in providing an exceptional customer experience<li> <li>Manage relationships with external parties with confidence and kindness <li> <li>Love problem solving and making teams products and processes more efficient<li> <li>Be curious about the US banking system startups and ecommerce companies <li> <ul><p>The total rewards package at Mercury includes base salary equity stock options and benefits<p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers<p> <p>Our target new hire base salary ranges for this role are the following<p> <ul><li>US employees in New York City Los Angeles Seattle or the San Francisco Bay Area $75900 $94900 USD <li> <li>US employees outside of New York City Los Angeles Seattle or the San Francisco Bay Area $68300 $85400 USD<li> <li>Canadian employees any location CAD 69100 86400<li> <ul><p><br ><p><p><span datasheetsroot=1 datasheetsvalue= datasheetsuserformat=>LIDNI<span><p> <p><br ><p><p>We use Covey as part of our hiring and or promotional process for jobs in NYC and certain features may qualify it as an AEDT As part of the evaluation process we provide Covey with job requirements and candidate submitted applications We began using Covey Scout for Inbound on January 22 2024<p> <p>Please see the independent bias audit report covering our use of Covey here<p>
Senior Manager - Sanctions Investigations
Company: Mercury
Location: USA
Posted Apr 16, 2024
Mercury is seeking a Sanctions Investigations Manager with extensive experience in the sanctions domain and people management. The role involves leading a team of investigators, mentoring staff, collaborating with cross-functional teams, and enhancing Mercury's sanctions program using data and technology. The company offers a competitive total rewards package, including base salary, equity, and benefits.
Card Disputes Manager
Company: Mercury
Location: USA
Posted Apr 11, 2024
Mercury is seeking a Card Disputes Manager with 5 years of experience in dispute management at a fintech or financial institution. The role involves mentoring a team, improving efficiency, partnering cross-functionally, and collaborating with banking partners. The candidate should have a deep understanding of card brand dispute management rules, Regulation E and Z compliance, and experience with Mastercard's MCOM. Excellent communication skills and a focus on quality are required. The total rewards package includes a competitive base salary, equity, and benefits.