Jobs at MetLife
2,794 open positions
Manager, Product Development Engineering
Company: MetLife
Location: Raleigh-Durham, NC
Posted Mar 17, 2024
MetLife's Global Technology & Operations group is seeking a leader for a dynamic team responsible for supporting the development of MetLife systems in the Treasury space. The role involves IT management, building high-performance teams, creating CI/CD pipelines, utilizing DevOps processes, delivering high-quality projects, and developing IT strategies aligned with business objectives. Essential skills include a Bachelor's degree, 8+ years of managing complex projects, strong leadership skills, Treasury business knowledge, excellent communication skills, and in-depth SDLC knowledge. Preferred skills include PMP and CTP certifications, SAFe Agile experience, Azure DevOps experience, and experience with Java, .Net, SSRS/SSAS/SSIS, Oracle, SQL, and cloud technologies.
Identity and Access Management Developer
Company: MetLife
Location: Raleigh-Durham, NC
Posted Mar 19, 2024
The IAM Security Developer role at MetLife is a critical position in driving the company's digital transformation agenda. The role involves leading the development and implementation of new features in SailPoint IdentityIQ, enhancing the security framework, driving technical solutions in identity and access management, and spearheading innovative projects to improve IdentityIQ's performance. The ideal candidate should have extensive experience in SailPoint IdentityIQ, deep understanding of Active Directory and PowerShell, and strong knowledge of Bravura Password Manager. Preferred skills include experience with Agile methodologies, DevOps practices, cloud technologies, exceptional problem-solving skills, strong communication skills, and a commitment to ongoing professional development.
Underwriting Consultant
Company: MetLife
Location: Remote
Posted Mar 17, 2024
<p><b>Description and Requirements<b><br ><strong> Job Location Hybrid in Irvine CA Dallas TX and Detroit MI or open to virtual within the US <strong><br ><strong> Role Value Proposition <strong><br >National Accounts is responsible for strategy sales underwriting account management and overall profitability for customers including the Federal Government with 5000 or more eligible employees The Underwriting Consultant will provide group underwriting services for new business and renewals of dental disability life vision and voluntary products for this market segment This person will need to be able to evaluate risk characteristics inherent in group insurance plans for prospects new business as well as renewals existing business They will conduct a detailed analysis to establish profitable and competitive rates and plan characteristics given the unique circumstances and needs of each group customer <br ><strong> Key Responsibilities <strong><br ><p><ul><li> Participates in strategy meetings and reviews previously released quotes for understanding trends and results <li> <li> Analyzes risk by running manual calculations and preparing experience rated quotes works with Sales and Service team to ensure the final product will meet the needs of the group prospect or customer <li> <li> Underwrites new business and renewals by analyzing plan design premium and claim experience information and the groups demographics to appropriately underwrite the risk <li> <li> Prices and offers plan alternatives and responds to inquiries from the Sales team broker customer and other partners <li> <li> Works collaboratively with internal and external partners to make sound decisions that will continue to build MetLifes book of group insurance business <li> <li> Expected to work on prospects and customers of various sizes between 5000 and 10000 employees <li> <ul><p> <br ><strong> Essential Business Experience and Technical Skills <strong> <br ><strong> Required <strong><br ><p><ul><li> 2+ years work experience in group insurance underwriting <li> <li> Excellent communication skills verbal written listening <li> <li> Excellent analytical skills and problemsolving capabilities <li> <li> Ability to work under pressure and meet tight deadlines <li> <li> Ability to adapt to change <li> <li> Strong customer service skills <li> <li> High level of organizational skill and the ability to prioritize and multitask <li> <li> Team player works well with other underwriters and business partners <li> <li> Proficiency with Microsoft products particularly Excel <li> <ul><p> <br ><strong> Preferred <strong><br ><p><ul><li> Bachelors Degree in mathematics actuarial sciences risk management business administration financeaccounting economics or a related field <li> <li> Working knowledge of underwriting policies and procedures underwriting guidelines and philosophies <li> <ul><p><br ><strong>At MetLife were leading the global transformation of an industry weve long defined United in purpose diverse in perspective were dedicated to making a difference in the lives of our customers<strong><br >The wage range for applicants for this position is 66900 to 112600 This role is also eligible for annual shortterm incentive compensation MetLife offers a comprehensive benefits program including healthcare benefits life insurance retirement benefits parental leave legal plan services and paid time off All incentives and benefits are subject to the applicable plan terms <br >Equal Employment OpportunityDisabilityVeterans <br >If you need an accommodation due to a disability please email us at accommodationsmetlifecom This information will be held in confidence and used only to determine an appropriate accommodation for the application process <br >MetLife maintains a drugfree workplace<p>
Account Manager
Company: MetLife
Location: Dallas-Fort Worth, TX
Posted Mar 16, 2024
<p><b>Description and Requirements<b><br ><strong> Role Value Proposition <strong> <br >MetLife Group Operations has a keen focus on delivering exceptional customer service to our group benefit customers The Account Management Consultant role is a key component of our service delivery model The Account Management Consultant is the main point of contact for our brokers In addition the Account Management Consultant will provide key support functions across our different Regional Market customer segments as well as support our sales partners with internal and external postsale activities associated with the acquisition of new business and in maintaining existing customer relationships <br ><strong> Key Responsibilities <strong> <br ><p><ul><li> Directly aligned with an Account Executive and maintain overall responsibility for the designated sales partner book of business <li> <li> Facilitate weekly work team huddles and collaborate with dedicated internal partners to ensure customer deliverables are met <li> <li> Acting as a liaison between customer broker and internal teams to initiate and execute action plans for customer resolution <li> <li> Serve as the initial point of contact for assigned brokers with regard to servicerelated escalations and work internally to resolve <li> <li> Lead resolution of complex or persistent situations where escalation or unique solutions are required <li> <li> Request and analyze reports related to customer plan experience as well as broker commissions <li> <li> Organize and attend various customer and brokerfacing meetings either in person or virtually and develop marketing plans and presentation materials for such meetings as needed <li> <li> Actively participate in finalist meetings for prospective customers and stewardship meetings for existing customers <li> <li> Ensure proper licensing appointment and commission paperwork is in good order for writing agents <li> <li> Demonstrate strong customerspecific product knowledge and provide consultative assistance on issues related to customer benefit plans while staying informed of specific customer activities taking place acquisitions divestures layoffs budget challenges etc <li> <li> Actively participate in the implementation process to ensure a smooth onboarding experience for new and existing customers <li> <li> Track customer renewal statuses and margin position negotiate rates work with underwriting to request alternate plan designs as necessary and notify internal partners of plan design changes to initiate the amendment process <li> <li> Build and maintain longterm trusted relationships with customers to support retention and growth of the accounts <li> <li> Mentor newly hired associates and assist with process training <li> <li> Perform other duties as assigned or required <li> <ul><p> <br ><strong> Essential Business Experience and Technical Skills <strong><br ><strong>Required Attributes<strong> <br ><p><ul><li> 57 years of account management experience direct customerfacing experience preferred <li> <li> Tenacious problem solver <li> <li> Ability to thrive in a fast paced environment with competing priorities <li> <li> E xcellent presentation skills oral and written communication skills with clients and internally <li> <li> Highly motivated agile and able to operate effectively within a team <li> <li> Strong insurance product knowledge and underwriting skills <li> <li> Outstanding organization skills with extreme attention to details <li> <li> Strong focus on customer satisfaction and obtaining results <li> <li> Proficient in Microsoft Office including PowerPoint and Excel <li> <li> State Life Accident and Health license or the ability to obtain within 90 days of date of hire <li> <li> High School diploma <li> <ul><p> <br ><strong>Preferred<strong> <br ><p><ul><li> Bachelors degree <li> <li> 5+ years related customer service experience <li> <ul><p> <br ><strong> Benefits We Offer <strong> <br >Our US benefits address holistic wellbeing with programs for physical and mental health financial wellness and support for families We offer a comprehensive health plan that includes medicalprescription drug and vision dental insurance and nocost short and longterm disability We also provide companypaid life insurance and legal services a retirement pension funded entirely by MetLife and 401k with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program EAP and digital mental health programs parental leave volunteer time off tuition assistance and much more <br ><strong> About MetLife <strong> <br >Recognized on Fortune magazines list of the 2023 Worlds Most Admired Companies as well as the 2023 Fortune 100 Best Companies to Work For ® MetLife through its subsidiaries and affiliates is one of the worlds leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East <br >Our purpose is simple to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy were inspired to transform the next century in financial services At MetLife its AllTogetherPossible Join us <br >Equal Employment OpportunityDisabilityVeterans <br >If you need an accommodation due to a disability please email us at accommodationsmetlifecom This information will be held in confidence and used only to determine an appropriate accommodation for the application process <br >MetLife maintains a drugfree workplace <br >BIHybrid<p>
Senior Client Services Consultant
Company: MetLife
Location: Greater Denver Area
Posted Mar 16, 2024
<p><b>Description and Requirements<b><br ><strong> Role Value Proposition <strong> <br >Provides administrative support and customer service to National Accounts group insurance clients Works with account team Account Executive and other internal partners to manage the customer relationship Works with brokers and third party administrators to build connections and deliver for our customers <br ><strong> Key Responsibilities <strong> <br > Overall accountability for client requests leading projects providing clients with alternative solutions identifying possible plan design alternatives acting as a liaison between the client and internal MetLife teams <br > Provides exceptional customer service to support ongoing customer delivery and client satisfaction <br > Leads and participates in both customer and internalfacing presentations and meetings <br > Collaborates and acts as a liaison to assist with problem resolution and troubleshooting <br > Participates in client account audits and strategic planning process <br > Partners with Financial team in completion of client reports analyzing results and identifying trends <br > Leads and coordinates implementation of the addition of MetLife products on a basis <br > Participates in strategy meetings establishes specific processes and reports reviews contract documents completes broker agreements creates process manuals and inputs and ensures accurate input of data in MetLife systems <br > Maintains awareness and knowledge of MetLifes and competitors products and trends <br > Perform other related duties as assigned or required <br ><strong> Essential Business Experience and Technical Skills <strong> <br ><strong> Required <strong> <br > 57+ years of relevant experience <br > Knowledge of Group Benefits core products including Dental andor Life Disability <br > Proficiency with Microsoft Office Suite Word Excel and PowerPoint <br > Excellent organizational interpersonal and communication skills both written and verbal <br > Strong project management skills including problem solving attention to detail analytical thinking and decisiveness <br > Ability to work autonomously effectively handle multiple tasks prioritize deadlines appropriately and remain flexible <br > Ability to balance client expectations with MetLife capabilities <br > Selfmotivated to learn more about the business and is proactive in personal development <br ><strong> Benefits We Offer <strong> <br >Our US benefits address holistic wellbeing with programs for physical and mental health financial wellness and support for families We offer a comprehensive health plan that includes medicalprescription drug and vision dental insurance and nocost short and longterm disability We also provide companypaid life insurance and legal services a retirement pension funded entirely by MetLife and 401k with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program EAP and digital mental health programs parental leave volunteer time off tuition assistance and much more <br ><strong> About MetLife <strong> <br >Recognized on Fortune magazines list of the 2023 Worlds Most Admired Companies as well as the 2023 Fortune 100 Best Companies to Work For ® MetLife through its subsidiaries and affiliates is one of the worlds leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East <br >Our purpose is simple to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy were inspired to transform the next century in financial services At MetLife its AllTogetherPossible Join us <br >Equal Employment OpportunityDisabilityVeterans <br >If you need an accommodation due to a disability please email us at accommodationsmetlifecom This information will be held in confidence and used only to determine an appropriate accommodation for the application process <br >MetLife maintains a drugfree workplace <br >BIHybrid<p>
Client Services Consultant I
Company: MetLife
Location: Tampa Bay, FL
Posted Mar 17, 2024
The job description is for a hybrid role that requires exceptional customer service, account management, and problem resolution skills. The role involves supporting multiple complex clients, preparing complex accounting processes, and acting as a project leader for implementations.
Account Management Consultant (Atlanta, GA)
Company: MetLife
Location: Atlanta, GA
Posted Mar 19, 2024
MetLife's Account Management Consultant role is a crucial part of their service delivery model, focusing on exceptional customer service for group benefit customers. The role involves direct alignment with sales partners, managing their book of business, and serving as the primary point of contact for brokers. Key responsibilities include facilitating team huddles, resolving customer escalations, analyzing reports, organizing meetings, and ensuring proper licensing and paperwork. The role requires strong insurance product knowledge, proficiency in PowerPoint and Excel, and a proven ability to manage complex situations. A Bachelor's degree, state Life, Accident and Health license, and related customer service experience are preferred. The role involves between 5% - 25% travel.
Clients Services Consultant II
Company: MetLife
Location: Greater Denver Area
Posted Mar 16, 2024
<p><b>Description and Requirements<b><br ><strong> Role Value Proposition <strong><br >Provides administrative support and customer service to one or more large group insurance clients Works with account team Account Executive and other internal partners to manage the customer relationship Works with brokers and third party administrators to build connections and deliver for our customers<br ><strong> Key Responsibilities <strong> <br ><p><ul><li> Overall accountability for client requests leading projects providing clients with alternative solutions identifying possible plan design alternatives acting as a liaison between the client and internal MetLife teams <li> <li> Collaborates and acts as a liaison to assist with problem resolution and troubleshooting <li> <li> Provides exceptional customer service to support ongoing customer delivery and client satisfaction <li> <li> Participates in client account audits and strategic planning process and meetings <li> <li> Partners with Financial team in completion of client reports analyzing results and identifying trends <li> <li> Leads and coordinates implementation of the addition of MetLife products on a basis <li> <li> Establishes and maintains client specific processes and reporting Creates and maintains process manuals and client specific work instructions <li> <li> Reviews contract documents <li> <li> Inputs and ensures accurate input of data in MetLife systems <li> <li> Develops and leads client presentations <li> <li> Maintains awareness and knowledge of MetLifes and competitors products and trends <li> <li> Perform other related duties as assigned or required <li> <ul><p><br ><strong> Essential Business Experience and Technical Skills <strong> <br ><strong> Required <strong><br ><p><ul><li> 35 years of relevant experience <li> <li> Proficiency with Microsoft Office Suite particularly Excel and PowerPoint <li> <li> Excellent organizational interpersonal and communication skills both written and verbal <li> <li> Strong project management skills including problem solving attention to detail analytical thinking and decisiveness <li> <li> Ability to work autonomously effectively handle multiple tasks prioritize deadlines appropriately and remain flexible <li> <li> Ability to balance client expectations with MetLife capabilities <li> <li> Selfmotivated to learn more about the business and is proactive in personal development <li> <ul><p> <br ><strong>Preferred<strong> <br ><p><ul><li> Knowledge of Group Benefits core products particularly Life Disability Dental andor Absence management <li> <li> ClientCustomer andor broker engagement experience <li> <ul><p> <br ><strong> Benefits We Offer <strong> <br >Our US benefits address holistic wellbeing with programs for physical and mental health financial wellness and support for families We offer a comprehensive health plan that includes medicalprescription drug and vision dental insurance and nocost short and longterm disability We also provide companypaid life insurance and legal services a retirement pension funded entirely by MetLife and 401k with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program EAP and digital mental health programs parental leave volunteer time off tuition assistance and much more <br ><strong> About MetLife <strong> <br >Recognized on Fortune magazines list of the 2023 Worlds Most Admired Companies as well as the 2023 Fortune 100 Best Companies to Work For ® MetLife through its subsidiaries and affiliates is one of the worlds leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East <br >Our purpose is simple to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy were inspired to transform the next century in financial services At MetLife its AllTogetherPossible Join us <br >Equal Employment OpportunityDisabilityVeterans <br >If you need an accommodation due to a disability please email us at accommodationsmetlifecom This information will be held in confidence and used only to determine an appropriate accommodation for the application process <br >MetLife maintains a drugfree workplace <br >BIHybrid<p>
Associate - Portfolio Management
Company: MetLife
Location: Other US Location
Posted Mar 18, 2024
MetLife Investment Management is seeking an Associate to support the Portfolio Management unit in the Real Estate Equity Strategies Group (ESG). The role involves overseeing external and internal reporting, providing financial analysis, and supporting special projects. The Associate will work closely with various teams, including Client Services, Finance, and Acquisition staff. Essential skills include strong analytical abilities, experience in institutional real estate, and proficiency in tools like Argus Enterprise and Excel. A degree in real estate or finance is preferred. MetLife offers a competitive salary, incentives, and comprehensive benefits.
Senior Linux Infrastructure Engineer
Company: MetLife
Location: Raleigh-Durham, NC
Posted Mar 18, 2024
MetLife is seeking a Senior Linux Engineer to join their dynamic team. The role requires strong leadership, technical acumen, and collaboration with cross-functional teams to support Linux environment, automation, engineering, and architecture.
Senior Business Solutions Consultant
Company: MetLife
Location: Providence, RI
Posted Mar 17, 2024
<p><b>Description and Requirements<b><br >Hybrid MonWed in office <br ><strong> Role Value Proposition <strong> <br >MetLife is seeking a Sr Business Procedures Consultant to join our Retirement and Income Solutions Business Solutions team This role will have significant interactions with business partners vendors and technology teams In this role you will be responsible for multiple activities related to Operational Readiness including leading or participating in Agile teams conducting analysis and providing guidance on processes and procedures documenting business process Standard Operating Procedures assist with preparation of Features User Stories Test Cases and Acceptance Criteria among others You will also work closely with team members Product Owners Scrum Masters Release Train Engineers and stakeholders to support Sprint and Release Planning foster team selfawareness encourage crosstraining decisionmaking and continuous improvement to enable highperforming teams Additional responsibilities would include participating in daily collaboration activities with the Agile team facilitating key Agile ceremonies while applying and enhancing SAFe Agile frameworks to help teams adopt and establish an agile mindset support <br >The resolution of open issues and escalate critical issues Responsible for determining functional requirements for data solutions dashboards and standing up operational processes to support data needs <br ><strong> Key Responsibilities <strong><br ><p><ul><li> Must be able to manage multiple assignments be organized and efficient while working under minimal supervision <li> <li> Ability to lead and motivate project team members that are not direct reports <li> <li> Partners closely with the Product Team to evaluate the existing solutions as well as participate in the creative process for future new productprocess development initiatives The right candidate must have the mental flexibility to pivot as business needs change amp strategic priorities and projects are realigned <li> <li> Participate in scrum teams in moderate complexity workstreams including preparation of Features User Stories Test Cases and Acceptance Criteria <li> <li> Participate in daily standups iteration reviews and iteration planning ceremonies to ensure full team engagement <li> <li> Collaborate with the Product Owner or Manager to support short and longterm release planning while maintaining a healthy team backlog ready for execution <li> <li> Ensure compliance with all relevant regulatory requirements and MetLife policies including but not limited to areas of finance privacy and security <li> <li> Contribute to and oversee the successful implementation of all Operational Readiness phases of the process including preparation of communication plan process documentation training material test plans and valuestream mapping <li> <li> Escalate issues and proposes solutions in a timely fashion <li> <li> Ability to assist business teams with defining and ascribing value and prioritization <li> <ul><p><br ><strong> Essential Business Experience and Technical Skills <strong><br >Required <br ><p><ul><li> Bachelors degree in Business or a related discipline <li> <li> Related experience with Agile with strong knowledge of Agile principles concepts and methodology <li> <li> Advanced presentation influencing facilitation and relationship management skills <li> <li> Comfortable discussing business functions operations strategies and objectives <li> <li> Thorough knowledge of business functions and extensive understanding of business operations strategies and objectives and able to assist in advising Product Owner <li> <li> Related experience with User story writing and Acceptance Criteria <li> <li> Ability to think critically and use data to drive decision making <li> <li> Moderately complex decisionmaking abilities <li> <li> Advanced reporting skills with Alteryx Power BI Cognos Qlik <li> <li> Experience assisting in the development of software assisting in the setup of computer software and organizing and conducting training on how to use the software <li> <ul><p><br >Preferred <br ><p><ul><li> Experience with Visio and Azure DevOps collaboration tool <li> <li> Ability to influence reporting shift from waterfall to Agile metrics <li> <li> Operational Readiness experience working in a Scaled Agile Framework SAFe environment <li> <li> Experience leading trainings and workshops <li> <li> Related experience with Journey Maps Story Maps and Value Stream Mapping <li> <ul><p><br >At MetLife were leading the global transformation of an industry weve long defined United in purpose diverse in perspective were dedicated to make a difference in the lives of our customers <br >The wage range for applicants for this position is $103100 to $137400 This role is also eligible for annual shortterm incentive compensation MetLife offers a comprehensive benefits program including healthcare benefits life insurance retirement benefits parental leave legal plan services and paid time off All incentives and benefits are subject to the applicable plan terms <br >Equal Employment OpportunityDisabilityVeterans <br >If you need an accommodation due to a disability please email us at accommodationsmetlifecom This information will be held in confidence and used only to determine an appropriate accommodation for the application process <br >MetLife maintains a drugfree workplace <br >BIHybrid<p>
Disability Lead Business Architect
Company: MetLife
Location: Remote
Posted Mar 19, 2024
The Business Solution Architect is a strategic thinker who defines and communicates a shared business process and technical vision for the Solution Train. They work closely with various teams to elaborate the solution, validate assumptions, and align delivery across Agile Release Trains. The role involves identifying business opportunities, defining solution capabilities, and ensuring the solution meets acceptance criteria. The Business Solution Architect is a customer-focused, excellent communicator, detail-oriented, and able to build strong relationships across business and technology. They are responsible for gathering and documenting solution details, facilitating business solution design, and ensuring proper documentation for commercial and operational readiness.