Jobs at Muck Rack
Muck Rack is a leading PR technology company that offers a cloud‑based platform for media outreach, news monitoring, and influencer scoring. Founded in 2013, the platform powers thousands of agencies and brands that need to track media coverage and build relationships with journalists worldwide.
Muck Rack hires across engineering, data analytics, product management, sales, marketing, and customer success. Developers work on real‑time data pipelines, front‑end dashboards, and API integrations. Product teams prioritize user stories through sprint ceremonies, while sales and marketing focus on channel expansion and partner enablement. Candidates can expect an agile culture, remote‑friendly policies, and a focus on continuous learning.
Job Transparency gives job seekers full transparency into Muck Rack’s compensation, benefits, and employee sentiment. By comparing real salary ranges with industry benchmarks and reading authentic reviews, candidates can negotiate confidently and gauge whether the company’s values align with their career goals.
Cloud Security Engineer
Company: Muck Rack
Location: Remote
Posted May 23, 2023
Muck Rack is a leading SaaS platform for PR and communications professionals, offering a PRM platform for finding journalists, sending customized pitches, building relationships with media, monitoring news, and quantifying impact. The company, founded by a single individual, is fully distributed, growing sustainably, and has received awards for its culture and product. They value resilience, transparency, ownership, and customer devotion, infusing these values into everything they do. They are looking for a cloud security engineer to join their quickly growing team and make a big impact.
Technical Support Specialist
Company: Muck Rack
Location: Remote
Posted May 23, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a PRM platform for PR teams to work together, build relationships with media, and monitor news. The company, founded and fully distributed, values resilience, transparency, ownership, and customer devotion. They are looking for a Customer Support Specialist to join their team and make a big impact, with a focus on creating exceptional customer experiences and helping customers achieve their goals. The role involves answering customer questions, troubleshooting technical issues, and maintaining expert product knowledge of Muck Rack. Success will be measured by time to close, average time to respond, and number of conversations replied to.
Senior Fullstack Engineer, Marketing
Company: Muck Rack
Location: Remote
Posted May 20, 2023
Muck Rack is a leading SaaS platform for PR and communications professionals, offering a PRM platform for PR teams to find journalists, send pitches, build relationships, monitor news, and quantify impact. The company values resilience, transparency, ownership, and customer devotion. They are seeking a senior full-stack engineer, marketing to join their growth marketing team. The role involves working with marketing, engineering, product, design, analytics, and leadership to implement web initiatives. The tech stack includes Python, Django, Wagtail CMS, Vue.js, SCSS, Webpack, Celery, MySQL, Elasticsearch, Jest, and Playwright. The ideal candidate should have 3+ years of professional experience as a software engineer, proficiency in Django, Wagtail, Vue.js, HTML, CSS, JavaScript, and data analytics platforms. Muck Rack offers remote work, competitive compensation, comprehensive health benefits, and a focus on personal and professional development.
Senior Fullstack Engineer, Marketing
Company: Muck Rack
Location: Remote
Posted May 20, 2023
Muck Rack is a leading SaaS platform for PR and communications professionals, offering a PRM platform for PR teams to find journalists, send pitches, build media relationships, monitor news, and quantify impact. The company values resilience, transparency, ownership, and customer devotion. They are seeking a senior full-stack engineer, marketing to join their growth marketing team. The role involves working with marketing, engineering, product, design, analytics, and leadership to implement web initiatives. The tech stack includes Python, Django, Wagtail CMS, Vue.js, SCSS, Webpack, Celery, MySQL, Elasticsearch, Jest, and Playwright. The ideal candidate should have 3+ years of professional experience as a software engineer, proficiency in Django, Wagtail, Vue.js, HTML, CSS, JavaScript, and data analytics platforms. Muck Rack offers remote work, competitive compensation, comprehensive health benefits, and a focus on personal and professional development.
Director of Customer Success
Company: Muck Rack
Location: Remote
Posted Apr 03, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals, founded by a CEO and a CTO. They offer a Public Relations Management (PRM) platform, unparalleled culture and product, and a culture of inclusion. The company is founder-controlled, fully distributed, and growing sustainably. They value resilience, transparency, ownership, and customer devotion. The Director of Customer Success will oversee Enterprise, Mid-Market, and SMB customer success teams, drive retention, adoption, health, and retention, and enable the team to identify and effectively resolve accounts with low adoption.
GTM Systems & Tools Manager
Company: Muck Rack
Location: Remote
Posted Jun 06, 2023
Muck Rack is seeking a GTM Systems & Tools Manager to own the company's Revenue Tech Stack, ensure efficiency and impact, and enable growing Sales and Customer Success teams. The role involves managing system configurations, vendor relationships, and implementing new systems. The ideal candidate should have 5+ years of B2B operations experience in Salesforce and associated tools, managed technology vendors, and have certified experience in SFDC workflows, custom integrations, and API. They should also have experience in CRM migration projects, technical implementation consultant role, and interview skills.
Senior Software Engineer, Front-End
Company: Muck Rack
Location: Remote
Posted May 20, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a PRM platform for finding journalists, sending customized pitches, building relationships with the media, monitoring news, and quantifying impact. The company, founder-controlled and fully distributed, values resilience, transparency, ownership, and customer devotion. They are looking for a senior software engineer, front-end to join their team and make a big impact. The role requires experience with Django, HTML, CSS, JavaScript, modern frontend JavaScript frameworks like Vue.js, and modern testing frameworks like Jest and Playwright. The ideal candidate should have experience with monitoring and observability tools like Sentry and work well in a fast-paced development environment.
Engineering Manager, Data
Company: Muck Rack
Location: Remote
Posted Apr 04, 2023
Muck Rack is a leading SaaS platform for PR and communications professionals, offering a PRM platform for finding journalists, sending customized pitches, building relationships with media, monitoring news, and quantifying impact. The company, founded and fully distributed, values resilience, transparency, ownership, and customer devotion. They are looking for an Engineering Manager to lead a team and build their platform, with a focus on NLP or predictive analytics. The starting salary is between $179,000-$200,000.
Instructional Designer
Company: Muck Rack
Location: Remote
Posted Mar 28, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals. They offer a mission to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Their PRM platform helps PR teams work together to find the right journalists, send customized pitches, build relationships with the media, monitor news, and quantify their impact. Muck Rack values resilience, transparency, ownership, and customer devotion, and they are looking for an experienced Instructional Designer to join their team and make an impact. The role involves creating and executing education materials, working closely with internal team members, and supporting a rapidly growing customer base.
Media Research Specialist
Company: Muck Rack
Location: Remote
Posted May 11, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a PRM platform for finding journalists, sending customized pitches, building relationships with the media, monitoring news, and quantifying impact. The company values resilience, transparency, ownership, and customer devotion, and is looking for a Media Research Specialist to join their team and make a big impact. The role involves growing and maintaining Muck Rack's database of journalists and content producers, serving as a 'go-to' person for user queries, and working closely with product and tech teams to improve the platform. Success will be measured by response time to user issues, number of requests closed, and quick mastery of internal tools.
Deal Desk Associate
Company: Muck Rack
Location: Remote
Posted Apr 01, 2023
Muck Rack is a leading SaaS platform for public relations and communications professionals, offering a PRM platform for PR teams to work together, send customized pitches, build relationships with the media, and monitor news. The company, founder-controlled and fully distributed, values resilience, transparency, ownership, and customer devotion. They are looking for a Deal Desk Associate to support revenue generating teams in efficiently moving deals through the process from quote to close. The role involves managing the sales order process, pricing, and deal structuring, working closely with various teams to ensure accurate and timely deal execution. The ideal candidate should have at least 3 years of professional experience, a background in SaaS or a recurring subscription model, and excellent communication and process-driven skills.