Jobs at NICE CXone
NICE CXone is the cloud‑first customer experience platform from NICE Ltd., powering omnichannel contact centers for Fortune 500 brands worldwide. Known for combining AI, real‑time analytics, and workforce optimization, the platform helps enterprises reduce call center costs while boosting customer satisfaction.
Hiring spans software, data, and operational roles: from full‑stack and cloud engineers to AI/ML scientists, product managers, solutions architects and customer‑success specialists. Candidates can expect a structured interview process that includes coding challenges, system design discussions, and real‑world case studies, along with a strong emphasis on collaboration across product, engineering, and client‑success teams.
By viewing NICE CXone listings on Job Transparency, recruiters gain instant insights into base salaries, bonus potential, and employee sentiment scores. This transparency lets you benchmark offers against industry averages and assess whether the company’s culture and growth prospects align with your career goals before you apply.
Senior Software Engineer (AWS, GO)
Company: NICE Ltd (Do Not Use)
Location: Salt Lake City, UT
Posted Jul 15, 2024
NICE is seeking a Sr Software Engineer to design, develop, test, and maintain internal tool software. The role involves working on NICE CXone technology, mentoring junior staff, and proposing architectural solutions. Requirements include a degree in Computer Science, 5+ years of experience in Java, C#, and Golang, and experience with databases, operating systems, and DevOps tools.
SLED Portfolio Solutions Engineer - Central
Company: NICE
Location: Remote
Posted Jul 10, 2024
NICE is seeking a Portfolio Solutions Engineer to lead the functional and technical sales process, delivering demonstrations and identifying customer challenges. The ideal candidate has 7+ years of experience in software portfolio sales and services, with expertise in Conversational AI and Digital Transformation solutions.
Portfolio Solution Engineer
Company: NICE Ltd (Do Not Use)
Location: Remote
Posted Jul 15, 2024
NICE is seeking a Portfolio Solution Engineer to lead the functional and technical sales process, delivering demonstrations and managing customer requirements. The ideal candidate has 7+ years of experience in portfolio sales and services, with expertise in Conversational AI and Digital Transformation solutions.
Senior Product Manager
Company: NICE
Location: Salt Lake City, UT
Posted Jul 10, 2024
NICE is seeking a Senior Product Manager to establish the vision, strategy, and product roadmap for Customer Experience Analytics solutions. The ideal candidate has 8+ years of experience in software product management, professional services, or a relevant role, with excellent written and oral communication skills, and the ability to work in a fast-paced, collaborative environment.
Technical Support Engineer
Company: NICE
Location: North Jersey
Posted Jul 15, 2024
NICE is seeking an engineer to deploy, maintain, and support the NYC NexGen 911 Logging and Recording Solution. The role involves providing 1st-3rd line engineering support, working with product teams, and participating in multivendor digital forensic analysis. The ideal candidate has experience with Windows server and client technology, MS SQL and Oracle MySQL, network operations, and SIPREC and VoIP Recording.
Senior Automation Engineer - Playwright
Company: NICE Ltd (Do Not Use)
Location: Other US Location
Posted Jul 15, 2024
NICE is seeking a QA and Automation Engineer to perform manual testing and build automation tests for frontend UI, backend services, and databases. The ideal candidate has 4+ years of experience in IT, 3+ years of experience in automation testing, and hands-on experience with coding languages and UI testing tools. The role offers a hybrid work model and opportunities for growth and development within the company.
Senior Technical Support Engineer
Company: NICE CXone
Location: North Jersey
Posted Jul 15, 2024
NICE is seeking an engineer to deploy, maintain, and support the NYC NexGen 911 Logging and Recording Solution. The role involves providing 1st-3rd line engineering support, working with product teams, and participating in multivendor digital forensic analysis. The ideal candidate has experience with Windows server and client technology, MS SQL and Oracle MySQL, network operations, and SIPREC and VoIP Recording.
Lead Software Engineer
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Jul 15, 2024
NICE is looking for a Lead Software Engineer to join their Cloud Operations team. The ideal candidate will have 10+ years of programming experience, extensive experience with AWS and Azure, and a passion for infrastructure automation and DevOps practices. The role involves designing and developing cloud-agnostic infrastructure automation solutions, working with distributed teams, and adapting deployment solutions for cloud readiness.
Senior Data Engineer, Actimize
Company: NICE
Location: Other US Location
Posted Jul 15, 2024
NICE is looking for a software developer to join their AI and Analytics Team to develop a next-generation advanced analytical cloud platform. The role involves working with cutting-edge cloud technologies and has the potential to make a significant impact in the fight against financial crime.
Mid-Level Software Engineer (PHP, AWS)
Company: NICE CXone
Location: Salt Lake City, UT
Posted Jul 15, 2024
NICE is seeking a Software Engineer to develop, test, and maintain the CX software platform. The ideal candidate will have a Bachelor's degree in Computer Science or related field, 3+ years of software development experience, and expertise in React, PHP, HTML, CSS, and JavaScript. The role involves working in an agile team, designing and developing software, and collaborating with system analysis and product management.
Senior Cloud Network Engineer
Company: NICE
Location: Other US Location
Posted Jul 15, 2024
The Cloud Network Engineer role at NICE involves designing and implementing cloud network architecture and security, collaborating with DevOps and other business units, and providing training to team members. The ideal candidate has 6+ years of experience in networking, cloud technologies, and scripting, with expertise in AWS, Azure, and GCP, as well as knowledge of networking protocols and technologies.
UI and UX Designer
Company: NICE CXone
Location: Other US Location
Posted Jul 15, 2024
NICE is looking for an Experience Delivery Designer to join their founding team in Park City, Utah. The role involves designing conversational prototypes, identifying design problems, and communicating design processes to teams. The ideal candidate has 2+ years of experience in Product Design or User Experience, excellent communication skills, and a passion for creating efficient and scalable web experiences.