Jobs at NICE CXone
NICE CXone is the cloud‑first customer experience platform from NICE Ltd., powering omnichannel contact centers for Fortune 500 brands worldwide. Known for combining AI, real‑time analytics, and workforce optimization, the platform helps enterprises reduce call center costs while boosting customer satisfaction.
Hiring spans software, data, and operational roles: from full‑stack and cloud engineers to AI/ML scientists, product managers, solutions architects and customer‑success specialists. Candidates can expect a structured interview process that includes coding challenges, system design discussions, and real‑world case studies, along with a strong emphasis on collaboration across product, engineering, and client‑success teams.
By viewing NICE CXone listings on Job Transparency, recruiters gain instant insights into base salaries, bonus potential, and employee sentiment scores. This transparency lets you benchmark offers against industry averages and assess whether the company’s culture and growth prospects align with your career goals before you apply.
Cloud Network Engineer
Company: NICE
Location: Other US Location
Posted Jul 01, 2024
NICE is seeking a Cloud Network Engineer to support and operate Carrier Grade Networks. The role involves configuring advanced routing protocols, managing firewalls, switches, and routers, and participating in incident, problem, service, and change management processes. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 4+ years of experience in configuring OSPF, BGP, Layer7 switching, VPNs, and VoIP protocols, and strong problem-solving abilities. NICE offers an opportunity to work in a fast-paced, collaborative environment with endless internal career opportunities. The company is an equal opportunity employer.
Senior IT Software Engineer
Company: NICE
Location: Other US Location
Posted Jul 10, 2024
NICE is seeking a Sr Software Engineer to design, develop, test, and maintain their software platform. The role involves mentoring junior staff, proposing architectural solutions, and working with customers and business partners. The ideal candidate has 46+ years of experience in software development, with expertise in languages such as C, ASP.NET, and JavaScript, and experience with DevOps tools and processes.
Public Safety Solution Engineer
Company: NICE Ltd (Do Not Use)
Location: Remote
Posted Jul 10, 2024
NICE is seeking a Public Safety Solution Engineer to lead technical sales and quoting process, providing technical expertise to support sales and executing technical discovery to ensure accurate quoting of NICE solutions. The ideal candidate has 5+ years of experience in technical presales engineer role, strong communication skills, and knowledge of NICE product solutions.
Sales Operations Manager
Company: NICE Ltd (Do Not Use)
Location: Atlanta, GA
Posted Jul 10, 2024
NICE is seeking a Sales Operations Manager to increase sales force productivity and revenue growth. The role involves implementing data analytics, developing operational reports, and managing data integrity. The ideal candidate has a degree in Business, 3+ years of experience in Sales Operations, and advanced knowledge of Microsoft Excel, PowerPoint, PowerBI, and Salesforce.
Marketing Manager
Company: NICE Ltd (Do Not Use)
Location: North Jersey
Posted Jul 10, 2024
NICE is seeking a Product-led Growth Marketer to join their AI as a Service division. The ideal candidate will have experience in product marketing, content creation, and driving growth and awareness in an evolving technology landscape. The role involves working closely with Product Engineering and Marketing teams to build out roadmaps, conducting market research, and developing compelling product positioning and messaging.
Technical Account Manager
Company: NICE
Location: Atlanta, GA
Posted Jul 01, 2024
NICE is seeking a Technical Account Manager (TAM) to serve as a trusted advisor to customers, providing post-implementation support and maintaining strategic relationships. The TAM will be a subject matter expert in NICE solutions, ensuring maximum value is achieved. Key responsibilities include understanding full solutions, analyzing support activity, facilitating meetings, managing escalations, establishing relationships with customer technical teams, identifying barriers to product adoption, developing standard practices, overseeing transitions, acting as a backup for Support Managers, mentoring engineers, communicating customer requirements, leading Root Cause/Best Practice sessions, and handling on-call responsibilities. The ideal candidate will possess excellent organizational and communication skills, strong problem-solving skills, and the ability to work with minimal guidance in a time-critical environment.
Software Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted Jul 01, 2024
NICE is seeking a Software Engineer for the Enlighten AI Routing team. The ideal candidate should have a strong C# background with .NET and ASP.NET Core, be comfortable with Kubernetes and AWS, and have experience with or willingness to learn Python. The role involves writing and maintaining .NET and Python software, creating Jenkins build pipelines, leveraging cloud technologies for deployment, and participating in Agile Scrum teams. NICE offers a flexible work model, endless career opportunities, and a chance to work with cutting-edge technologies.
Senior Client Services Program Manager - NICE Actimize
Company: NICE
Location: Other US Location
Posted Jul 01, 2024
NICE Actimize is seeking a Senior Program Manager to lead and manage complex customer-facing IT projects and programs in South Africa. The role involves ensuring high-quality delivery, maintaining customer satisfaction, and developing long-term client relationships. The ideal candidate should have extensive experience in managing complex IT software projects, excellent stakeholder management skills, and the ability to work in internationally distributed matrix management structures. NICE offers a dynamic work environment, flexible work hours, and opportunities for career growth.
Senior Software Engineer - Java + Angular
Company: NICE
Location: Other US Location
Posted Jul 01, 2024
NICE is seeking a senior software engineer with extensive experience in designing, developing, and maintaining software systems. The role involves designing and developing software features, interfacing with various teams, and working in an Agile environment. The ideal candidate should have strong experience with Microservices, Spring boot, AWS/Azure/GCP, SQL and NoSQL databases, and ORM frameworks. NICE offers a collaborative, creative environment with endless career opportunities and a flexible work model. The company is an equal opportunity employer.
Senior Designated Support Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Jul 10, 2024
NICE is seeking a Senior Designated Support Engineer to provide technical assistance on applications to resolve end-users' connectivity issues with NICE products. The role involves troubleshooting, diagnosing, and resolving escalated customer issues, and coordinating with internal departments to provide a collaborative solution.
Operations Research Intern
Company: NICE Ltd (Do Not Use)
Location: Dallas-Fort Worth, TX
Posted Jul 10, 2024
NICE is a market leader in Work Force Management seeking dynamic interns or full-time employees to work with different technologies in an Agile environment. The company is looking for individuals with skills in Operations Research, Machine Learning, and Python, who can develop models, tune scheduling models, and work closely with engineers and product managers to deliver solutions.
Lead Cloud Systems Operations
Company: NICE CXone
Location: Salt Lake City, UT
Posted Jul 01, 2024
NICE is seeking a Lead Cloud Systems Engineer to manage ServiceNow environments, integrations, and outage notifications. The role involves designing, implementing, and managing the ServiceNow platform, automating processes, and collaborating with stakeholders. The ideal candidate should have a ServiceNow Certified Systems Administrator and Implementation Specialist certification, along with 5+ years of experience. They should possess strong leadership, communication, and technical skills, including knowledge of ServiceNow architecture, forms, workflows, and integrations. The role offers opportunities for growth, flexible work hours, and collaboration in a dynamic environment.