Jobs at NICE
116,047 open positions
Senior Technical Support Engineer
Company: NICE
Location: Other US Location
Posted Jun 17, 2024
NICE is seeking a Senior Technical Support Engineer for a hybrid role in Southampton. The ideal candidate will have extensive experience in technical customer service, particularly in a technical support capacity. They should possess excellent technical, analytical, and problem-solving skills, with a deep understanding of networking technologies and telecommunications architecture. The role involves providing advanced technical support to customers, mentoring colleagues, and improving procedures and processes. The candidate must be able to work independently and as part of a team, demonstrating assertiveness, critical thinking, and strong problem-solving skills. A Bachelor's degree in computer science, Business Information Systems, Networking, or a similar field is required.
Senior Product Manager - Market Surveillance
Company: NICE CXone
Location: North Jersey
Posted Jun 30, 2024
NICE is seeking a Product Manager for its Compliance Line of Business to drive new software solutions into the financial compliance market. The role involves managing the Market Surveillance product line, creating new solutions, and driving the product management process. The ideal candidate should have experience in enterprise and/or SaaS software product management, preferably with complex enterprise solutions and compliance or trade technology solutions. They should also have experience with managing solutions utilizing Cloud technology and working with geographically distributed product management and development teams. The role offers an opportunity to work in a fast-paced, collaborative, and creative environment with endless internal career opportunities.
Customer Success Manager
Company: NICE
Location: North Jersey
Posted Jun 10, 2024
NICE is seeking a Customer Success Manager to ensure high customer satisfaction and product adoption, preserving reoccurring revenue and creating loyal promoters. The role involves managing customer relationships, negotiating contract renewals, identifying expansion opportunities, and serving as a strong customer advocate. The ideal candidate should have experience with Workforce Management Systems, a minimum of 3+ years in a customer-facing role, and a Bachelor's degree or equivalent. NICE offers a fast-paced, collaborative environment with endless career opportunities and a flexible work model (NICE-FLEX).
Client Success Manager (AtlasRTX, a NICE Company)
Company: NICE CXone
Location: Other US Location
Posted Jun 17, 2024
NICE is seeking a Manager, Client Relationship to join their founding team and revolutionize customer engagement using AI, mobile messaging, and machine translation. The role involves developing strategies for clients, delivering C-Level presentations, and managing day-to-day client support. The ideal candidate should have 5+ years of experience, strong communication skills, and expertise in problem-solving. Existing SaaS, product management, and/or AI experience is a plus. NICE offers a fast-paced, collaborative environment with endless internal career opportunities.
UI and UX Designer
Company: NICE
Location: Other US Location
Posted Jun 17, 2024
AtlasRTX, a NICE company, is seeking a talented Experience Delivery Designer to join their founding team in Park City, Utah. The role involves conceptualizing and designing conversational prototypes, identifying design problems, and creating user experiences. The ideal candidate should have 2+ years of experience in product design or user experience within the tech industry, excellent communication skills, and a passion for creating efficient web experiences. Bonus skills include a degree in design, agile environment experience, and web application design experience.
Services Sales Manager, Actimize
Company: NICE
Location: Other US Location
Posted Jun 17, 2024
NICE is seeking a Services Sales Manager for Actimize, responsible for managing territories and clients, utilizing a consultative sales approach to close high-value Professional Services engagements in the financial crime sector. The role involves strategizing sales plans, driving strategic conversations, and establishing relationships with senior stakeholders. Financial services experience, domain expertise, and consulting experience are required. The role offers an impactful career opportunity with a competitive salary and benefits, including NICE-FLEX hybrid work model.
Product Owner
Company: NICE CXone
Location: North Jersey
Posted Jun 17, 2024
NICE is seeking a Product Owner for the Product Management team, responsible for defining product requirements, coordinating with development teams, and working with architects, R&D, QA, and DevOps. The ideal candidate should have a BSc in Computer Science or equivalent, strong analytical skills, experience with Cloud Delivery (SaaS), and experience working with Large Scale Software Systems. Knowledge of financial crime and compliance, AML, and Fraud is a plus. NICE offers a flexible work model, NICE-FLEX, and endless internal career opportunities. NICE is an equal opportunity employer.
Partner Sales Manager - Actimize
Company: NICE CXone
Location: North Jersey
Posted Jun 10, 2024
NICE Actimize is seeking a Partner Sales Manager to develop and execute the company's global partner strategy. The role involves managing business partner programs, reseller and implementation partners, and strategic alliances. The ideal candidate should have 5-6 years of partner sales experience, experience in complex, global environments, and a proven track record in recruiting, developing, and selling technology solutions through partners. The company offers an opportunity to work in a fast-paced, collaborative environment with endless career opportunities.
Software Engineer, Actimize
Company: NICE
Location: Other US Location
Posted Jun 17, 2024
NICE is a global company that offers a challenging work environment for ambitious individuals. The Software Developer role involves collaborating with teams to integrate diverse content sources into existing applications and architectures. Responsibilities include onboarding new content sources, developing databases and applications, and crafting robust APIs. The role offers opportunities for growth, learning, and innovation in a fast-paced, collaborative environment. NICE-FLEX model provides flexibility with 2 days in office and 3 days remote work each week.
Technical Account Manager
Company: NICE CXone
Location: Salt Lake City, UT
Posted Jun 08, 2024
NICE is seeking a seasoned Technical Account Manager (TAM) to serve as a single point of contact for key customers, ensuring their success with NICE CX products. The TAM will engage with customers via various channels, resolving complex problems and providing excellent technical and customer service. The role requires a Bachelor's degree, 6+ years of experience in a technical/service role, and expertise in contact center software, telecommunications, and related technologies. The ideal candidate will have strong analytical skills, excellent communication abilities, and the capacity to multitask in a fast-paced environment. NICE offers an opportunity to join a market-disrupting global company with endless career growth opportunities.
AML & AI Product Manager
Company: NICE CXone
Location: North Jersey
Posted Jun 08, 2024
NICE is seeking a highly skilled and experienced AML, AI, and Analytics Product Manager to lead the development and execution of AI and analytics Anti money laundering products. The successful candidate will work closely with cross-functional teams to define product requirements, drive product development, and ensure successful delivery to market. The role involves product strategy and roadmap development, product planning and execution, AML, AI, and analytics expertise, stakeholder management, and performance tracking and optimization.
Technical Account Manager
Company: NICE CXone
Location: Dallas-Fort Worth, TX
Posted Jun 17, 2024
NICE is seeking a Technical Account Manager (TAM) to serve as a trusted advisor to customers, providing proactive and reactive post-implementation support. The TAM will be a subject matter expert in NICE solutions, ensuring maximum value is achieved from the NICE solution. They will manage critical issues, problems, and requests, and facilitate problem resolution across NICE internal teams. The TAM will also establish relationships with key members of the customer's technical team, identify barriers to product adoption, and develop standard practices for designated accounts. The role offers flexibility with NICE-FLEX, working 2 days from the office and 3 days remotely each week. NICE is an equal opportunity employer, offering endless internal career opportunities and a vibrant, interactive atmosphere.