Jobs at Olo
74,878 open positions
Engineering Manager, Security
Company: Olo
Location: New York City, NY
Posted Jun 01, 2024
Olo, a leading open SaaS platform for the restaurant industry, is seeking an Engineering Manager for Security Engineering. The role involves leading the Olo Security Blue Team, managing security defenses, and protecting client and customer data. Key responsibilities include guiding and coaching the Blue Team, recruiting and scaling a team of security engineers, collaborating with customers and partners, and driving ongoing optimizations. The ideal candidate should have 5+ years of Security Engineering experience, relevant certifications, and expertise in various security technologies. Olo offers competitive compensation, remote work options, and a diverse and inclusive workplace.
Engineering Manager, Security
Company: Olo
Location: USA
Posted May 08, 2024
Olo is seeking a Security Engineering Director to lead the Olo Security Blue Team, manage security defenses, and protect client and customer data. The role involves guiding and coaching the team on information protection, incident detection and response, and service delivery. The candidate should have 5+ years of experience in security engineering, operations, or architecture, and relevant certifications. They should also have experience managing distributed teams, complying with compliance and regulatory standards, and hardening various operating systems and containers. Familiarity with AWS security best practices and Infrastructure-as-Code is required. The role offers competitive compensation and benefits, and Olo values diversity and inclusion.
Collections Coordinator
Company: Olo
Location: USA
Posted May 05, 2024
Olo is looking for a highly skilled and customer-focused Collections Coordinator to join their team. The role involves organizing data, communicating with customers, and working with other teams. The company offers great benefits and a remote-friendly work environment.
Head of Product Marketing
Company: Olo
Location: USA
Posted May 16, 2024
Olo, a leading SaaS platform in the restaurant industry, is seeking an experienced Head of Product Marketing. The role involves driving accelerated growth, positioning and promoting complex product portfolio, and leading a team of Product Marketing professionals. The ideal candidate should have extensive experience in B2B enterprise software, particularly in the restaurant industry, and a proven track record in roadmap strategy, solution/product positioning, and messaging. They should also have experience in determining product-market fit, launching new products, and implementing metrics-driven best practices. The role requires strong cross-functional partnership, project management, and excellent communication skills.
Implementation Specialist, Engage
Company: Olo
Location: USA
Posted May 03, 2024
Olo is seeking a Marketing experienced Implementation Specialist to join their Customer Experience Team. The role involves working with customers to understand their goals, provide expertise in Engage solutions, and drive Olo's financial objectives. The ideal candidate will have 1+ years of experience in a high-volume SaaS organization, strong communication skills, and an interest in the restaurant industry. Olo offers remote work, competitive benefits, and a diverse and inclusive workplace.
Revenue Operations Analytics Manager
Company: Olo
Location: New York City, NY
Posted May 30, 2024
Olo, a leading open SaaS platform for the restaurant industry, is seeking a highly skilled Revenue Operations Analytics Manager. The ideal candidate should have 6+ years of experience in data analysis, preferably in a B2B SaaS environment, and extensive experience with Salesforce and SQL. They will collaborate with cross-functional teams, lead data council meetings, and design data models, dashboards, and reports. Olo offers competitive compensation, remote work options, and a comprehensive benefits package. The company values diversity and encourages applications from candidates who may not meet every qualification.
Senior Collections Manager
Company: Olo
Location: New York City, NY
Posted May 03, 2024
<p>We are looking for a Senior Collections Manager who loves working with people and is passionate about the value of ongoing process improvement You are detail oriented organized and able to work independently in a fastpaced environment Reporting to the Assistant Controller the Senior Collections Manager will oversee the manual and EFT collections process along with cash application As the Collections Manager at Olo you will develop a strong working relationship with various internal stakeholders and our customers to provide an excellent customer experience regarding collections<p> <p><br ><p> <p>You can work remotely from anywhere in the US or at Olos headquarters in NYC<p> <p><b>What Youll Do<b> <p><ul><li>Monitor the AR aging and conduct outreach to outstanding accounts <li> <li>Lead managing the daytoday collections efforts<li> <li>Foster professional relationships with customers to promote an increase in response and collection rates<li> <li>Promptly handle all external and internal communication regarding collections<li> <li>Identify issues that cause delays in payment and work with internalexternal stakeholders to implement solutions<li> <li>Help design improve and implement the collections process<li> <li>Work with the Customer Success team to coordinate outreach efforts and develop strategies to maximize the effectiveness of collections activities<li> <li>Work with other departments and outsourced vendors to drive collection efforts<li> <li>Prepare weekly credit and collections analysis reports and provide regular updates to management<li> <li>Prepare monthly AR reserve analysis<li> <li>Own payment application and reach outs for failed payments<li> <li>Support management on adhoc analysis and projects as needed<li> <ul><p><b>What Well Expect From You<b> <p><ul><li>Bachelors Degree in Accounting Finance or related major<li> <li>46 years of collections experience in a B2B setting<li> <li>3 years of AR and Collections management experience leading teams to improve processes for highvolume businesses<li> <li>Excellent verbal and written clientfacing communication skills<li> <li>Strong computer skills particularly MS Excel PowerPoint and Word<li> <li>Ability to work well with others in a fastpaced environment<li> <li>Experience in a Software as a Service environment is a plus<li> <li>High level of familiarity with Intacct Paya Braintree ZenDesk and Salesforce is a plus<li> <li>Legally able to work in the US<li> <ul><p> <p><p><b><span>About Olo<span><b><p> <p><br ><p> <p>Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at olocom<p> <p><br ><p> <p>Were remotefriendly Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca<p> <p><br ><p> <p>We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision for you and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more<p> <p><br ><p> <p>Our best estimate of the compensation range for this opportunity is $84114 $120593 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process<p> <p><br ><p> <p><b><span>We encourage you to apply<span><b><p> <p><br ><p> <p><b>We value diversity<b> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<p> <p><br ><p> <p>All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p><br ><p> <p>California Residents CCPA notice<p> <p><p>
Security Engineer
Company: Olo
Location: USA
Posted May 15, 2024
Olo, a leading open SaaS platform in the restaurant industry, is seeking a Security Engineer with Blue Team experience. The role involves detecting and defending against attacks, proactively investigating security issues, and guiding optimizations. The company offers remote work options, competitive benefits, and a diverse and inclusive workplace. The estimated compensation range is $105k-150k annually.
Database Reliability Engineer
Company: Olo
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> At Olo we develop an online food ordering platform used by many of the countrys largest restaurant chains reaching millions of consumers If youve ordered directly from a restaurant brands app or website chances are weve made that happen <p> <p> <p> <p> As a member of the Database Reliability Engineering team you will build solutions to ensure our database systems are reliable fast scalable and secure You will implement automated processes to streamline database operations and enable selfservice capabilities to accelerate the engineering organization If you are passionate about database automation and developer enablement this may be the perfect role for you <p> <p> <p> <p> You can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Design and build automated solutions using infrastructureascode to provision configure and scale Olos database systems <p> <li> <li> <p> Streamline database operations by automating routine administrative tasks <p> <li> <li> <p> Analyze system resource requirements and usage and implement costefficient solutions to manage capacity and optimize performance <p> <li> <li> <p> Monitor system availability and performance using mature observability practices to detect and alert on emerging problems <p> <li> <li> <p> Collaborate with engineers to develop review and deploy wellwritten and performant database code with a focus on optimizing for efficiency and scalability <p> <li> <li> <p> Collaborate with crossfunctional partners and stakeholders to gather requirements plan and execute on projects such as product releases database migrations and system upgrades <p> <li> <li> <p> Contribute to documentation of team processes and database engineering guidelines patterns and best practices <p> <li> <li> <p> Participate in a sustainable MondaySunday 247 oncall rotation <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> Experience running PostgreSQL and Microsoft SQL Server in AWS <p> <li> <li> <p> Experience supporting enterprisegrade highly available highly scalable production systems <p> <li> <li> <p> Handson experience with infrastructure automation and configuration management tools such as Terraform and Ansible <p> <li> <li> <p> Experience automating database operations using scripting and procedural languages such as PowerShell Python Go TSQL PLpgSQL bash <p> <li> <li> <p> Experience tuning optimizing and scaling databases in highperformance highvolume highuptime environments <p> <li> <li> <p> Experience developing reviewing and deploying database code utilizing source control and automated CICD workflows <p> <li> <li> <p> Experience with data technologies including MongoDB Redis ElasticSearch <p> <li> <li> <p> Embracing a growth mindset to tackle challenges and solve ambiguous complex problems <p> <li> <li> <p> A passion for sharing knowledge and mentoring others <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure fully paid health dental and vision care premiums a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $105k150k annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p><p>
Revenue Operations Analytics Manager
Company: Olo
Location: USA
Posted May 31, 2024
Olo is seeking a highly skilled Revenue Operations Analytics Manager with 6+ years of experience in data analytics and Salesforce. The role involves participating in data architecture, creating a single source of truth for enterprise data, leading data council meetings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's or Master's degree in a relevant field, extensive SQL experience, and proficiency in data visualization tools. Olo offers a competitive salary range, remote work options, and a comprehensive benefits package.
Director, GRC
Company: Olo
Location: USA
Posted May 04, 2024
Olo, a leading open SaaS platform for the restaurant industry, seeks a talented Governance, Risk, and Compliance (GRC) leader to oversee technology-related internal controls and practices. The Director GRC will report to the CISO, monitor and mature GRC practices, ensure compliance with regulatory requirements, and collaborate with internal teams and external partners. The ideal candidate should have 7+ years of IT experience with a focus on Security, Privacy, Risk, and Compliance, and relevant certifications. They should also have experience in policy management, privacy, disaster recovery, risk management, vendor management, and customer trust programs.
Senior Machine Learning Engineer
Company: Olo
Location: USA
Posted May 13, 2024
Olo is a leading on-demand commerce platform powering the restaurant industry's digital transformation. The company is seeking a Senior Machine Learning Engineer to build and scale machine learning models to solve business problems emerging from Olo's digital platform and ecosystem.