Jobs at Olo
74,878 open positions
Senior Site Reliability Engineer
Company: Olo
Location: USA
Posted Mar 18, 2024
Olo, a leading on-demand commerce platform for the restaurant industry, is seeking a Site Reliability Engineer to guide observability, implement incident response tools, and contribute to system improvements. The role involves collaborating with product teams, mentoring engineering teams, and participating in on-call rotations. Olo offers a remote-friendly environment, competitive compensation, and a diverse and inclusive culture.
Compensation Manager
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> We are looking for a compensation professional with strong analytical skills to join Olo as Compensation Manager In this role you will join Olos Total Rewards function within People + Culture to support the Olo teams continued growth and use your prior experience to inform influence and execute our business practices You will be a key contributor to maintaining and administering Olos Compensation programs and will work closely with different stakeholders across the organization including team members in the People + Culture Finance and Legal You will report to the Director Total Rewards and can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Serve as subject matter expert and provide daytoday compensation support within People + Culture to the Business Partners and Talent Acquisition teams as well as to leaders across Olo to help inform influence and support our business practices <p> <li> <li> <p> Manage compensation programs processes and structures and ensure compliance as the business scales and recommend process improvements based on business needs <p> <li> <li> <p> Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity <p> <li> <li> <p> Partner with Finance Legal People Partners and Talent Acquisition on pay decisions compensation process amp policies job evaluations compliance and orgwide compensation communications <p> <li> <li> <p> Manage the midyear and yearend compensation process in alignment with our performance evaluation process using compensation modeling data analytics and benchmarking <p> <li> <li> <p> Partner with the Equity Administration team to support our Equity and Employee Stock Purchase Plan ESPP programs including monthly grant approvals employee trainings and communications <p> <li> <li> <p> Help develop and track critical compensation reporting metrics and communicate actionable insights to relevant stakeholders to help manage overall compensation strategy <p> <li> <li> <p> Participate in annual and adhoc compensation surveys and compare current practices against market trends <p> <li> <li> <p> Manage Senior Compensation Analyst in a collaborative environment <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 5+ years of experience in Compensation including experience at a public company <p> <li> <li> <p> Strong analytical financial and modeling skills expert in ExcelGoogle Sheets <p> <li> <li> <p> Thorough understanding of compensation survey data <p> <li> <li> <p> Able to work independently and effectively manage projects from inception through execution <p> <li> <li> <p> The ability to work in a fastpaced environment as well as influence problem solve and successfully collaborate and communicate with stakeholders at various levels <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $91684$131446 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p> <p> <p><p>
Director, Revenue Execution
Company: Olo
Location: New York City, NY
Posted Mar 15, 2024
<p><span>At Olo we develop an online food ordering platform used by many of the countrys largest restaurant chains reaching millions of consumers Chances are if youve ordered directly from a restaurant brands app or website weve made that happen<span><p> <p><br ><p> <p><span>Reporting to our VP Revenue Operations and Productivity as Olos Director of Revenue Execution youll play a key role in boosting our sales effectiveness and revenue growth Your mission will be to partner closely with sales leadership ensuring smooth deal flows accurate sales forecasting and clear visibility into bookings and renewals You will spearhead new commercial strategies develop pricing policies and work with various teams to ensure sales excellence<span><p> <p><br ><p> <p><span>You can work remotely from anywhere in the US or at Olos headquarters in NYC<span><p> <p><b>What Youll Do<b> <p><ul><li>Deal Desk Management Create and enhance the deal desk to facilitate quicker deal closures focusing on effective processes and package offerings<li> <li>Support for Deals and Contracts Coordinate with legal and finance teams to streamline contracting processes aiming for beneficial outcomes for both customers and Olo<li> <li>Renewals Strategy Develop strategies for contract renewals and subscription management to maximize customer retention and revenue<li> <li>Customer References Manage the process for providing customer references to potential clients ensuring a good match between product offerings and customer needs<li> <li>RFP Process Optimization Improve the Request for Proposal RFP process to ensure timely highquality responses that open up future business opportunities<li> <li>Sales and Revenue Process Enhancement Refine the sales and revenue processes for better deal flow efficiency and accurate sales forecasting<li> <li>Forecasting Accuracy Implement systems and processes for more precise forecasting of sales bookings and renewals<li> <li>Pricing and Packaging Design and adjust pricing strategies to balance revenue maximization with market demand and customer satisfaction<li> <ul><p><b>What Well Expect From You<b> <p><ul><li>8+ years in a leadership role within revenue or sales operations focusing on contract and order management or deal desk functions<li> <li>A deep understanding of QTC QuotetoCash processes highlighting your ability to streamline and optimize these critical business functions<li> <li>Demonstrated success in managing complex deal structures negotiations and contracts with enterpriselevel customers showcasing your ability to navigate and close highvalue deals<li> <li>Direct experience in the B2B SaaS sector with a strong grasp of key SaaS metrics eg ARR MRR churn rate and their impact on deal structuring and company performance <li> <li>Exceptional analytical skills including proficiency in analyzing pricing models margin analysis and various financial metrics to drive profitability and strategic decisionmaking<li> <li>Strong communication and negotiation abilities capable of effectively managing relationships with both internal stakeholders including sales finance legal teams and external customers to achieve optimal outcomes<li> <li>Demonstrated ability to lead and mentor a deal desk team fostering a collaborative work environment and aligning the team with overarching sales objectives<li> <li>Strong problemsolving skills with the capability to manage and resolve complex deal scenarios under tight deadlines ensuring business continuity and customer satisfaction<li> <li>Legal and Compliance Knowledge A solid understanding of contract law with handson experience in contract negotiation and drafting particularly related to software licensing and subscription agreements <li> <li>Knowledge of compliance issues data privacy laws eg GDPR and other regulatory requirements affecting SaaS agreements is essential<li> <li>Ability to strategically align deal processes with business objectives identifying risks and opportunities in proposals and implementing plans to improve deal velocity profitability and success rates<li> <li>A commitment to continuous improvement using data and feedback to refine and enhance deal processes and strategies effectively<li> <li>Technological Proficiency Experience with order management and quoting systems eg CPQ amp CLM such as Salesforce SFDC Lexion DocuSign Subskribe etc demonstrating your ability to leverage technology for efficient deal management and operational excellence<li> <ul><p> <p><p><b> About Olo<b><p> <p><br ><p> <p><span>Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <span>olocom<span><span><p> <p><br ><p> <p><b>Were remotefriendly<b><span> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca<span><p> <p><br ><p> <p><span>We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more<span><p> <p><br ><p> <p><span>Our best estimate of the compensation range for this opportunity is $129419$185547 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process<span><p> <p><br ><p> <p><b>We encourage you to apply<b><p> <p><br ><p> <p><b>We value diversity<b><span> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<span><p> <p><br ><p> <p><span>All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <span><p> <p><br ><p> <p>California Residents CCPA notice<p> <p><p>
Marketing Automation Associate
Company: Olo
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Olo is a leading SaaS platform accelerating the future of restaurant technology by helping customers deliver more profitable and personalized guest experiences As a result our digital ordering payment and guest engagement solutions enable Hospitality at Scale™ helping brands to do more with less and make every guest feel like a regular <p> <p> <p> <p> The Marketing Automation Associate contributes to the Marketing team by supporting marketing automation needs such as inbound lead journeys prospect and customer email workflows reporting and analytical requests as well as project and budget management <p> <p> <p> <p> Qualified applicants must possess a background in marketing automation and marketing operations with an interest in and knowledge of overall demand generation <p> <p> <p> <p> Reporting to the Marketing Operations Manager you will work with internal stakeholders to understand our overall marketing goals and needs ensuring that campaigns are built tracked and reported on successfully <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Build and execute campaign and marketing automation needs such as workflows triggers UTMs emails CTAs and forms <p> <li> <li> <p> Support reporting needs such as building Hubspot reports and dashboards Salesforce campaigns and dashboards and other analytical needs that show visibility into how marketing campaigns and channels are performing and how we are tracking to our overall KPIs <p> <li> <li> <p> Assist with key data hygiene processes such as importexport file configuration and list building <p> <li> <li> <p> Help generate back end analytics reports in HubSpot and Google Analytics <p> <li> <li> <p> Support Marketing email and communications calendar <p> <li> <li> <p> Work with Marketing stakeholders to ensure projects are planned correctly and on track to meet deadlines including overall campaigns emails content design and website needs <p> <li> <li> <p> Support all Marketing tech functions including Hubspot Optimizely Demandbase and others <p> <li> <li> <p> Work with Finance and Marketing leadership teams to analyze and track all Marketing expenditures actuals invoices and allotments to ensure Marketing is keeping a balanced budget <p> <li> <li> <p> Understand and respond to all budget inquires and budget forecast needs <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 12+ years of Marketing Automation andor Marketing Operations experience including implementing maintaining and optimizing automation software <p> <li> <li> <p> Knowledge of demand generation customer engagement digital and email marketing best practices <p> <li> <li> <p> Ability to prioritize key tasks and deadlines in a results driven environment <p> <li> <li> <p> Focused on achieving pipeline and revenue goals not just leads <p> <li> <li> <p> Ability to collaborate with stakeholders is imperative <p> <li> <li> <p> Solutionoriented and positive when posed with challenges <p> <li> <li> <p> Experience with Salesforce and HubSpot <p> <li> <li> <p> Having a knack for troubleshooting and investigation <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> Were remotefriendly Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $59588$85431 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status If you require further accommodations or have questions regarding accessibility please contact us at talentolocom <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p><p>
Emerging Enterprise Account Executive
Company: Olo
Location: New York City, NY
Posted Mar 17, 2024
Olo is seeking a motivated Account Executive to develop relationships with new and existing customers. The role involves understanding client needs, delivering solutions, and driving awareness of new products. The ideal candidate should have 5+ years of sales experience, preferably in the hospitality/restaurant industry, and be comfortable working on multiple deals simultaneously. Olo offers a competitive salary, remote work options, and a diverse and inclusive workplace.
Data Science Intern
Company: Olo
Location: New York City, NY
Posted Mar 13, 2024
<p>At Olo we enable restaurant brands to scale online ordering and delivery make datadriven business decisions and personalize the guest experience on and offpremise Chances are if youve ordered directly from a restaurant brands app or website weve made that happen<p> <p><br ><p> <p>Were looking for a Data Science Intern to join our Data Science team for a 10 week paid internship from June 3rd to August 9th You will be managed by an Engineering Director and partnered with a mentor from your team at Olo and experience being part of a smart passionate team dedicated to delivering products using modern tools and technologies We aim to deeply collaborate and communicate well We encourage new ideas and experimentation No part of the code base is off limits We take pride in a neat codebase with automated tests and continuous integration and encourage constant refactoring <p> <p><br ><p> <p>In addition to daytoday teambased work you will participate in a capstone project alongside interns from other functions including Software Engineering Product Management and Design The capstone project involves devising designing and implementing a new set of features for Olos platform as a team guided by mentors from across the organization Past Olo capstones have introduced features which were later incorporated into the platform and released to customers so its a great way to make a lasting impact and develop your skill set<p> <p><br ><p> <p><b>Internship Program structure<b><p> <p> Weeks 18 you will work primarily on your Olo team completing critical project work alongside Olo Engineers and Product Managers Mondays will be spent working with your fellow interns and Capstone Mentors designing a Capstone Project <p> <p> Weeks 9 + 10 are dedicated exclusively to the Capstone<p> <p><br ><p> <p>You can work remotely from anywhere in the US or at Olos headquarters in NYC<p> <p><br ><p> <p><b>What Youll Do<b> <p><ul><li>Work closely with our data science team to set up tests and gather insights<li> <li>Iterate on and contribute new ideas to existing data products and reports<li> <li>Contribute to team documentation and data dictionaries<li> <li>Work alongside Software Engineer Product and Design interns on the Summer Capstone Project<li> <ul><p><b>What Well Expect From You<b> <p><ul><li>Significant course andor project work within the realm of Data Computer Science andor Statistical Analysis<li> <li>Ability to write basic SQL Python and work within Jupyter Notebooks<li> <li>A drive for continuous growth and learning<li> <li>Curiosity to explore unknowns in order to discover new business insights<li> <ul><p> <p><p><b>About Olo<b><p> <p><br ><p> <p>Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at olocom<p> <p> <p> <p><b>Were remotefriendly <b>Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca<p> <p> <p> <p>The compensation for this position is $25hr for the duration of the internship program which will run from June 3rd to August 9th<p> <p><br ><p> <p><b>We encourage you to apply<b><p> <p><br ><p> <p><b>We value diversity<b> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<p> <p> <p> <p>All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status<p> <p><br ><p> <p><br ><p> <p>California Residents CCPA notice<p> <p><br ><p> <p><p>
VP, Customer Success and Support
Company: Olo
Location: New York City, NY
Posted Mar 17, 2024
Olo, a leading open SaaS platform for the restaurant industry, seeks a senior executive to lead and develop a Customer Success and Support team. The role involves creating a new standard for Customer Success, implementing scalable customer health scores, and driving new business growth through greater advocacy and reference-ability. The ideal candidate will have 10+ years of experience in Customer Success for B2B SaaS, strong empathy for customers, and excellent communication skills. Olo offers competitive compensation, benefits, and a remote-friendly work environment.
Senior Site Reliability Engineer
Company: Olo
Location: New York City, NY
Posted Mar 16, 2024
<p><span>Olo is a leading ondemand commerce platform powering the restaurant industrys digital transformation and personalizing the guest experience to maximize customer lifetime value Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market <span><p> <p><br ><p> <p><span>Olo is experiencing tremendous growth and as we enhance our platform to support increased demand it must be positioned for continued stability reliability and resiliency Reporting to the Engineering Manager of Site Reliability the Site Reliability Engineer will partner with Engineering and Product Managers to learn improve system availability and sharpen our execution skills to provide an amazing experience for our customers<span><p> <p><br ><p> <p><span>You can work remotely from anywhere in the US or at Olos headquarters in NYC<span><p> <p><b>What Youll Do<b> <p><ul><li>Guide observability and SLIsSLOs to Incident Response to postmortems and followup actions<li> <li>Implement and tailor our incident response tools to minimize outage durations<li> <li>Build collaborative monitoring solutions with members across multiple product teams<li> <li>Contribute insights across teams to help us improve or rearchitect existing systems to support scale performance and extensibility<li> <li>Rethink our observability tooling to improve architecture knowledge models user experience performance and stability<li> <li>Analyze and mature our processes around Incident Response Observability Postmortems and Predictive Monitoring<li> <li>Influence an engineering culture of reliability observability and availability<li> <li>Participate in an Incident Commander oncall rotation to help drive remediation efforts to improve our user experience through incidents across our Platform<li> <li>Mentor engineering teams through game days SRE boot camps and other training and feedback channels<li> <ul><p><b>What Well Expect From You<b> <p><ul><li>3+ years of professional experience building scalable efficient and resilient systems<li> <li>Experience with monitoring tools like Datadog Sumo Logic Raygun New Relic Grafana CloudWatch and Splunk SignalFx<li> <li>Fluency in Incident Management using tools such as FireHydrant OpsGenie PagerDuty VictorOps or similar<li> <li>Experience with build and deploy tools ie Jenkins TeamCity Octopus or CircleCI<li> <li>Prior handson software development experience<li> <ul><p> <p><p><b> About Olo<b><p> <p><br ><p> <p><span>Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <span>olocom<span><span><p> <p><br ><p> <p><b>Were remotefriendly<b><span> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca<span><p> <p><br ><p> <p><span>We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more<span><p> <p><br ><p> <p><span>Our best estimate of the compensation range for this opportunity is<span><span> $125269 $179597 <span><span>annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process<span><p> <p><br ><p> <p><b>We encourage you to apply<b><p> <p><br ><p> <p><b>We value diversity<b><span> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<span><p> <p><br ><p> <p><span>All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <span><p> <p><br ><p> <p>California Residents CCPA notice<p> <p><p>
Product Designer
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> Olo is a leading ondemand commerce platform powering the restaurant industrys digital transformation and personalizing the guest experience to maximize customer lifetime value Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market <p> <p> <p> <p> We are seeking a talented Product Designer to join our expanding Onboarding team As a Product Designer you will collaborate closely with crossfunctional teams to design and prototype new user experiences that meet the needs of our enterprise restaurant customers Reporting to the Associate Director of Design you will play a critical role in crafting innovative solutions that drive business success <p> <p> <p> <p> You can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Design and prototype new user experiences based on product requirements <p> <li> <li> <p> Communicate solutions visually through sketching storyboards and flows <p> <li> <li> <p> Craft rapid prototypes for team communication and user testing <p> <li> <li> <p> Translate UIs across all devices and screen sizes <p> <li> <li> <p> Guide the development and communication of clear design guidelines patterns libraries and assets <p> <li> <li> <p> Validate designs through research including competitive analysis data analytics and interaction with clients and endusers <p> <li> <li> <p> Prioritize different design problems by understanding their significance and influence on our overall ecosystem <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 2+ years of experience in product design <p> <li> <li> <p> Strong understanding of design principles visual hierarchy and information architecture <p> <li> <li> <p> Experience working with crossfunctional teams including product designers engineers and stakeholders to deliver highquality design solutions <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to explain complex design concepts and rationale to nondesigners <p> <li> <li> <p> A strong portfolio that showcases your work including detailed documentation and examples of the impact your designs had on business outcomes <p> <li> <ul> <p> <p> <p> <strong> Nice to Have Experience <strong> <p> <ul> <li> <p> Familiarity with rapid prototyping tools <p> <li> <li> <p> Experience using design systems <p> <li> <li> <p> Familiarity with SaaS and the hospitality industry <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $88744$127231 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p><p>
Senior Manager, Revenue and Financial Operations
Company: Olo
Location: New York City, NY
Posted Mar 13, 2024
<p><span>Olo is seeking a highly motivated Senior Manager Revenue and Financial Operations to oversee our billing and revenue process and assist in overall process improvement with a heavy focus on streamlining the quotetocash process <span><p> <p><br ><p> <p><span>Reporting to the Director Revenue and Financial Operations you will work crossfunctionally with our Business Systems Sales Operations Legal Deployment and Customer Success Teams to identify improvements and scale our billing and revenue process while ensuring contracts are compliant with guidelines and processes and the billing cycle is completed timely and accurately The ideal candidate will have experience working in an environment of change within the SaaS industry and will assist in the implementation of strategies to proactively address systemic Finance amp Accounting needs and operational improvements This person will have the ability to drive change through key process improvements and systems implementations<span><p> <p><br ><p> <p><span>You can work remotely from anywhere in the US or at Olos headquarters in NYC<span><p> <p><b>What Youll Do<b> <p><ul><li>Review revenuegenerating contracts and work closely with Sales Operations and Deal Desk functions to ensure adherence to quotetocash processes<li> <li>Ensure accuracy of all commercial data and contracts within guidelines<li> <li>Support Sales Operations Legal and Accounting Teams during contract negotiations<li> <li>Manage the Billing team and perform certain billing activities ensuring the billing process is completed timely and accurately<li> <li>Work to streamline the billing process and ensure billing data is reliable across all systems<li> <li>Oversee and drive change management related to key Finance and Accounting processes specifically quotetocash<li> <li>Act as key liaison on behalf of the Finance amp Accounting organization with respect to the companys quotetocash transformation<li> <li>Develop and maintain various procedures and process flow documentation<li> <li>Evaluate identify and recommend various process and systemic improvements to help drive change management across the organization<li> <li>Identify and implement internal controls within quotetocash process and maintain SOX documentation of controls and process narratives<li> <li>Serve as the primary point of contact for revenue and quotetocash processrelated inquiries from auditors<li> <li>Support management on adhoc analysis and projects as needed<li> <ul><p><b>What Well Expect From You<b> <p><ul><li>Bachelors Degree in Accounting Operations Management or Finance preferred<li> <li>68 years of relevant experience in a SaaS environment<li> <li>High level of familiarity with Salesforce Intacct and Braintree highly preferred<li> <li>Exercise diplomacy skills to deal effectively and professionally with obstacles that arise with external customers and vendors and with internal stakeholders<li> <li>Ability to spot inefficiencies in processes and recommend process improvements<li> <li>Prior experience in a billing role or in an operations project management or consulting environment with exposure to financeaccounting required<li> <li>Prior experience with quotetocash processes highly preferred<li> <ul><p> <p><p><b>About Olo <b><p> <p><br ><p> <p>Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at olocom<p> <p><br ><p> <p><b>Were remotefriendly <b>Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca<p> <p><br ><p> <p>We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more<p> <p><br ><p> <p>Our best estimate of the compensation range for this opportunity is $108k155k annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process<p> <p><br ><p> <p><b>We encourage you to apply<b><p> <p><br ><p> <p>We value diversity At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<p> <p>All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p><br ><p> <p>California Residents CCPA notice<p> <p><br ><p> <p><p>
Product Designer
Company: Olo
Location: New York City, NY
Posted Mar 15, 2024
We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. We value diversity. We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more! At Olo, we know a diverse and inclusive team makes our workplace better. All applicants receive consideration for employment. We’re remote-friendly. Experience working with cross-functional teams, including product designers, engineers, and stakeholders, to deliver high-quality design solutions. Learn more at olo.com. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca. Strong understanding of design principles, visual hierarchy, and information architecture.
Director - Revenue Execution
Company: Olo
Location: USA
Posted Mar 18, 2024
Olo, a leading open SaaS platform, is seeking a Director of Revenue Execution to boost sales effectiveness and revenue growth. The role involves managing deal desk, contracts, renewals, customer references, RFP process, sales processes, forecasting, pricing, and packaging. The ideal candidate should have 8+ years of leadership experience in revenue or sales operations, deep understanding of QTC processes, experience in B2B SaaS sector, strong analytical skills, excellent communication and negotiation abilities, and proficiency in order management and quoting systems.