Jobs at OpenTable
1,297 open positions
Salesforce Administrator
Company: OpenTable
Location: Canada
Posted May 13, 2024
OpenTable is a leading company in the hospitality industry, offering a unique insight into the world of hospitality. The company champions restaurants, bars, and other venues, helping them attract guests, manage capacity, and maximize revenue. The company is looking for a Salesforce Admin to maintain and improve its Salesforce architecture and support the Global Sales & Services team.
Associate Product Marketing Manager
Company: OpenTable
Location: Other US Location
Posted May 06, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking an Associate Product Marketing Manager. The role involves driving adoption and engagement of OpenTable's restaurant products, partnering with cross-functional teams, and developing marketing strategies. The ideal candidate should be highly analytical, have at least 3 years of product marketing experience, and possess excellent communication and project management skills. Benefits include generous paid vacation, retirement plans, health insurance, and flexible hours.
Associate Product Marketing Manager
Company: OpenTable
Location: USA
Posted Apr 19, 2024
<p>With millions of diners tens of thousands of restaurants and 23+ years of experience OpenTable part of Booking Holdings Inc NASDAQ BKNG is an industry leader with a unique insight into the world of hospitality We champion restaurants bars wineries and other venues around the world helping them attract guests manage capacity improve operations and maximize revenue<p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it Youll also be part of a global network that includes OpenTable and KAYAKs portfolio of travel brands including Swoodoo checkfelix momondo Cheapflights Mundi and HotelsCombined<p> <p>Hospitality is all about taking care of others and it defines our culture Youll work in a welcoming and inclusive environment and get the benefits flexibility and support you need to succeed<p> <p>At OpenTable we are on a mission to power great dining experiences because we love what can happen around the restaurant table As we look to grow OpenTables market leadership position were seeking an Associate Product Marketing Manager for our restaurant marketing team<p> <p>In this role you will work sidebyside with Product Design and Marketing managers on product planning and you will drive gotomarket strategies and execution You will serve as the glue between the Sales Product Design and Marketing functions helping us create products that delight our restaurant customers You will have a clear understanding of our customer segments why restaurants love OpenTable and the value we provide You will be responsible for developing the strategy product positioning and messaging that helps drive acquisition and retention and solidifies the leadership OpenTable has today Youll have the unique opportunity to collaborate across the organization from the product ideation stage all the way through to market execution launching compelling products that our customers love<p> <p> <p> <p><strong>In this role you will <strong><p> <ul style=> <li style=> <p>Drive adoption and engagement of OpenTables restaurant products with clear product positioning benefits and gotomarket strategies<p> <li> <li style=> <p>Partner with Product Design and Marketing colleagues on driving crossfunctional crosschannel marketing efforts to meet the growth objectives associated with high impact product initiatives<p> <li> <li style=> <p>Develop marketing assets and campaigns to support product awareness and customer acquisition and engagement goals<p> <li> <li style=> <p>Partner with sales to launch and drive adoption of new features and products and act as their key point of contact for product information<p> <li> <li style=> <p>Understand industry trends and competitors and develop marketing strategies to increase our market presence and penetration<p> <li> <ul> <p> <p> <p><strong>Please apply if <strong><p> <ul style=> <li style=> <p>Highly analytical with strong quantitative and qualitative data analysis skills including but not limited to familiarity with product analytics market research and usability testing Able to derive a clear sowhat from data<p> <li> <li style=> <p>Minimum 3 years of product marketing experience and or consulting or strategy experience at a technology company Experience marketing to small business owners is a plus<p> <li> <li style=> <p>Efficient highly productive multitasker ability to thrive in a fastpaced rapidly changing environment get it done environment Be willing to learn new exciting things<p> <li> <li style=> <p>Proven success collaborating with crossfunctional teams and implementing high impact gotomarket campaigns<p> <li> <li style=> <p>Excellent verbal and written communication skills including experience an executive audience<p> <li> <li style=> <p>Outstanding project management skills results focused with superb execution and followthrough highly attentive to detail<p> <li> <li style=> <p>Experience working within fast paced product development environments with agile marketing and b2b software expertise preferred<p> <li> <li style=> <p>Flexible collegial and can build positive relationships with colleagues<p> <li> <li style=> <p>BABS degree required<p> <li> <ul> <p> <p> <p><strong>Benefits<strong><p> <ul style=> <li style=> <p>Generous paid vacation<p> <li> <li style=> <p>Day off on your birthday<p> <li> <li style=> <p>Company matched retirement plans<p> <li> <li style=> <p>Health dental and vision insurance plans<p> <li> <li style=> <p>Flexible Spending Accounts<p> <li> <li style=> <p>Headspace Subscription<p> <li> <li style=> <p>Drinks coffee snacks games<p> <li> <li style=> <p>Flexible hours<p> <li> <li style=> <p>Universal Paid Parental leave<p> <li> <ul> <p> <p> <p>There are a variety of factors that go into determining a salary range including but not limited to external market benchmark data geographic location and years of experience soughtrequired The range for this United States located role is<strong> <strong>$77000 103000<strong><strong><p> <p>In addition to a competitive base salary roles are eligible for additional compensation and benefits including annual cash bonus health benefits flexible spending account retirement benefits life insurance paid time off including PTO paid sick leave medical leave bereavement leave floating holidays and paid holidays and parental leave and benefits<p> <p>LIBG1<p><img src=httpsremotivecomjobtrack1907139blankgifsource=publicapi alt=>
Customer Support Supervisor - Overnight
Company: OpenTable
Location: UK
Posted Apr 14, 2024
<p><strong><em>NOTE This role is an overnight shift with the required hours of 3am12pm BST TuesdaySaturday<em><strong><p> <p>With millions of diners tens of thousands of restaurants and 23+ years of experience OpenTable part of Booking Holdings Inc NASDAQ BKNG is an industry leader with a unique insight into the world of hospitality We champion restaurants bars wineries and other venues around the world helping them attract guests manage capacity improve operations and increase revenue<p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it Youll also be part of a global network that includes OpenTable and KAYAKs portfolio of travel brands including Swoodoo checkfelix momondo Cheapflights Mundi and HotelsCombined<p> <p>Hospitality is all about taking care of others and it defines our culture Youll work in a welcoming and inclusive environment and get the benefits flexibility and support you need to succeed<p> <p>OpenTable is looking for a handson leader who is technically savvy and can work well with all levels of our team including our OpenTable customers We believe strongly in the importance of team work and collaboration We recognize hard work and success and we strive to cultivate an environment of learning development and FUN<p> <p><strong><em>NOTE This role is an overnight shift with the required hours of 3am12pm BST TuesdaySaturday<em><strong><p> <div class=h3>About The Role<div> <ul style=> <li style=> <p>Build and develop a team of CSRs<p> <li> <li style=> <p>Communicate effectively to a variety of audiences<p> <li> <li style=> <p>Display exceptional time management and multitasking skills<p> <li> <li style=> <p>Hold yourself accountable for your performance as well as that of your team<p> <li> <li style=> <p>Work closely with peers to discover standard methodologies<p> <li> <li style=> <p>Appropriately facilitate presentations to all audiences<p> <li> <li style=> <p>Readily have tough conversations with people while maintaining an overall positive atmosphere<p> <li> <li style=> <p>Be flexible to work various schedules based on business needs<p> <li> <ul> <div class=h3>About You<div> <ul style=> <li style=> <p>Start every single day with energy and enthusiasm even if it takes a few cups of coffee to get there<p> <li> <li style=> <p>Enjoy being a team and customer advocate<p> <li> <li style=> <p>Can decipher whats right for our customers employees and our company and will lobby to ensure those needs are met even if it means digging deep to find creative solutions<p> <li> <li style=> <p>Lead by example<p> <li> <li style=> <p>Inspiring and motivating others comes naturally to you and you enjoy seeing others succeed<p> <li> <li style=> <p>Love to solve problems<p> <li> <li style=> <p>Youre the one your family and friends call when their electronics are acting up or when they need help getting new devices set up<p> <li> <li style=> <p>Flourish with the opportunity to continually grow and improve<p> <li> <li style=> <p>Not only receptive to feedback but actively seek it then look for ways to implement it<p> <li> <ul> <div class=h3>Qualifications<div> <ul style=> <li style=> <p>23 years of call center supervisory experience<p> <li> <li style=> <p>Proven success with building leading and motivating a team<p> <li> <li style=> <p>Strong analytical and behavioral problem solving skills<p> <li> <li style=> <p>An understanding of basic computer and home networking terminology operating systems browsers routers modems etc<p> <li> <ul> <div class=h3>Desired Experience<div> <ul style=> <li style=> <p>Working knowledge of current Microsoft Windows operating systems client and server platforms<p> <li> <li style=> <p>Knowledge of iOS and Apple Hardware<p> <li> <li style=> <p>Experience with support desk tools such as Salesforce Communities live chat etc<p> <li> <li style=> <p>Excellent interpersonal skills with a bias towards customer service<p> <li> <li style=> <p>Strong communication skills active listening writing typing informal communication<p> <li> <li style=> <p>Knowledge of networking protocols TCPIP networking infrastructure switching and routing is a plus<p> <li> <ul> <div class=h3>Requirements<div> <ul style=> <li style=> <p>During peak timesseasons we may request that you work some overtime but well always plan ahead to accommodate schedules as best we can If a regularly scheduled working day falls on a holiday you may also be required to work at an increased hourly rate<p> <li> <ul> <div class=h3><strong>Benefits<strong><div> <ul style=> <li style=>OpenTable provides Mexican Social Security IMSS<li> <li style=>Christmas Bonus 30 days<li> <li style=>Paid Time Off 20 days a year<li> <li style=>Vacation Premium 25<li> <li style=>Parental leave<li> <li style=>Bereavement Leave 3 days<li> <li style=>Marriage leave 3 days<li> <li style=>Bonuses<li> <li style=>Dental Insurance amp Life Insurance<li> <li style=>Major Medical Insurance<li> <ul> <div class=h3><strong>Diversity Equity and Inclusion<strong><div> <p>OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming Hiring people with different backgrounds experiences perspectives and ideas is critical to innovation and to how we deliver great experiences for our users and our partners Representation matters<p> <p>We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform job responsibilities and to receive other benefits and privileges of employment Please contact us to request accommodation<p> <p>LIBR1<p><img src=httpsremotivecomjobtrack1906897blankgifsource=publicapi alt=>
Senior Product Manager, CRM (Remote, Canada)
Company: OpenTable
Location: Remote
Posted Apr 26, 2024
<p>With millions of diners tens of thousands of restaurants and 23+ years of experience OpenTable part of Booking Holdings Inc NASDAQ BKNG is an industry leader with a unique insight into the world of hospitality We champion restaurants bars wineries and other venues around the world helping them attract guests manage capacity improve operations and maximize revenue<p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it Youll also be part of a global network that includes OpenTable and KAYAKs portfolio of travel brands including Swoodoo checkfelix momondo Cheapflights Mundi and HotelsCombined<p> <p>Hospitality is all about taking care of others and it defines our culture Youll work in a welcoming and inclusive environment and get the benefits flexibility and support you need to succeed<p> <p>OpenTables Restaurant Product Team is dedicated to empowering restaurants to provide great dining experiences We do this by building industryleading operational and hospitality solutions that help restaurants around the globe run and streamline their business Being part of this team the Senior Product Manager will help restaurants achieve this goal by owning key parts of the strategy and roadmap for our CRM products and provide them with the solutions they need to manage and optimize their restaurant<p> <p>This individual will also work closely with restaurants crossdisciplinary team members and executive partners to set the vision build and deliver intuitive and seamless solutions that power restaurants success<p> <p><b><strong>About You<strong><b> <p><p>Youre enthusiastic about leading teams and delivering great products You are a strategic thinker always connecting everything to the bigger picture You enjoy challenging decisions that require prioritization and solving complex problems You are experienced launching successful businessfacing products and iterating on them and are focused on results You bring experience in product discovery with a customercentric and data backed approach that will push our product direction forward You successfully handle tradeoffs between technical debt and new features and are also eager to learn from failures not just from successes<p> <p>Youre motivated to work on a fastpaced team and partner with cross functional partners who share a passion to build topnotch products that customers love<p> <p><b><strong>In this role you will <strong><b> <p><ul><li>Drive the vision and roadmap through a deep understanding of our restaurant customers and business goals<li> <li>Lead the identification of user problems technical development and launch of innovative products<li> <li>Align and communicate with crosscompany partners and executives on critical initiatives<li> <li>Iterate web and app experiences to increase engagement and satisfaction<li> <li>Slice and dice data and contextualize it toward rapid growth<li> <li>Maintain and prioritize the product backlog<li> <li>Partner with UX and Engineering partners on discovery and development tracks<li> <li>Constantly assess customer needs technology trends and major competitors<li> <ul><p><b><strong>Please apply if you have <strong><b> <p><ul><li>5+ years in a product management role<li> <li>Exceptional collaboration skills ability to gain the respect of your product design engineering and product marketing counterparts<li> <li>Experience negotiating with executive and crosscompany partners<li> <li>Delivered clear and concise communications across all levels<li> <li>Datacentricity a deep curiosity about metrics the ability to identify the right metrics and track and report back on impact<li> <li>Creativity you will have lots of fresh ideas with an appetite to test them and see the results<li> <li>Experience shipping and leading full stack products and solutions<li> <li>Experience with agile processes and lean methodology<li> <li>Experience working on complex products<li> <li>Understanding of user experience design principles<li> <li>Worked closely with salesaccount management teams partnering with customers and translating feedback<li> <li>Exhibit a real passion for food and dining<li> <ul><p><b><strong>Benefits<strong><b> <p><ul><li>Paid Time Off 20 days a year<li> <li>Birthdaycelebration PTO 1 day<li> <li>Annual company weeks off<li> <li>Flexible sick time off<li> <li>Paid volunteer time<li> <li>Parental Leave Benefits<li> <li>Dental amp Vision Insurance<li> <li>Life amp Disability Insurance<li> <li>Group RRSP and DPSP<li> <li>Major Medical Insurance dependent care options<li> <ul><p><b><strong>Diversity Equity and Inclusion<strong><b> <p><p>OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming Hiring people with different backgrounds experiences perspectives and ideas is critical to innovation and to how we deliver great experiences for our users and our partners Representation matters<p> <p>We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform job responsibilities and to receive other benefits and privileges of employment Please contact us to request accommodation<p> <p><br ><p>
Manager, FP&A
Company: OpenTable
Location: New York City, NY
Posted May 12, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a Manager of FP&A. The role involves forecasting, reporting, and managing the P&L, and building relationships with various teams. The ideal candidate should have a finance degree, 5+ years of related experience, and strong analytical skills. Benefits include competitive salary, health insurance, retirement plans, and flexible work environment. OpenTable values diversity and inclusion, offering equal opportunities to all candidates.
Senior Marketing Analyst
Company: OpenTable
Location: Other US Location
Posted May 11, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a Senior Marketing Analyst for North America. The role involves sophisticated analytics, data-driven decision making, and collaboration with multiple departments. The ideal candidate should have 2-4+ years of experience in analytics or marketing analytics, proficiency in Google Platforms, SQL, and user-facing analytics platforms like Tableau. Benefits include mental health support, company-paid therapy sessions, generous paid leave, and career growth opportunities.
Senior Android Engineer
Company: OpenTable
Location: Other US Location
Posted Apr 25, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a Senior Software Engineer with expertise in Android development. The role involves working on the OpenTable for Restaurants platform, collaborating with a diverse team to build scalable and high-value features. The ideal candidate should have experience with MVVM, RxJava, Dagger, and unit testing. They should also possess strong communication skills and the ability to work independently. OpenTable offers a flexible work environment, mental health well-being benefits, and opportunities for professional growth.
Senior Site Reliability Engineer (Remote, India)
Company: OpenTable
Location: Remote
Posted Apr 25, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a DevOps professional to design, implement, and maintain observability systems in their on-prem data centers. The role involves ensuring uptime of logging and metric systems, supporting global engineering teams, and collaborating with leadership to define priorities. The ideal candidate should have strong communication skills, experience in DevOps, and proficiency in DNS, TCP/IP, Linux Server Administration, shell scripting, and various technologies like Docker, Kubernetes, Python, Ruby, Golang, and configuration management tools. OpenTable values diversity and inclusion, offering benefits such as paid vacation, a celebration day, EAP, pension fund, and reasonable accommodation for individuals with disabilities.
Marketing Specialist
Company: OpenTable
Location: Remote
Posted May 11, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a Marketing Specialist. The role involves supporting programs and events for both B2B and B2C audiences, developing and executing diner and restaurant-facing events, and leading calls with cross-functional partners. The ideal candidate should have a BA/BS degree, 2+ years of marketing or events experience, a passion for food/dining, and strong organizational skills. Benefits include generous paid vacation, health insurance, retirement plans, and flexible hours. The salary range for this US-based role is $64,000-74,000.
Principal, Technical Program Management (Remote)
Company: OpenTable
Location: Remote
Posted Apr 25, 2024
OpenTable, a leading hospitality company with over 25 years of experience, is seeking a Principal Technical Program Manager. The role involves orchestrating key technical projects, bridging product and engineering efforts, and driving strategic program management. The ideal candidate will have extensive experience in software development program management, expertise in Agile methodologies, and a proven ability to work with both technical and non-technical team members. OpenTable offers a comprehensive benefits package and fosters a diverse, inclusive work environment.
Senior Product Analyst
Company: OpenTable
Location: Remote
Posted May 12, 2024
OpenTable, a leading hospitality company with 23+ years of experience, is seeking a Senior Analyst with 2-4+ years of analytics or product analytics experience. The role involves sophisticated analytics to support product decisions, building and maintaining financial models, collaborating with product leads, and presenting data analyses. The company offers a competitive salary range of $75,000 - $90,000, along with benefits such as company-paid therapy sessions, generous paid parental leave, and a focus on career growth. OpenTable values diversity and inclusion, and remote work is allowed.