Jobs at PartnerHero
PartnerHero is a San Francisco‑based partner‑enablement platform that helps enterprises accelerate revenue by streamlining partner onboarding, training, and incentive programs. With a cloud‑native PRM solution, the company is recognized for its real‑time partner analytics and AI‑driven engagement features that reduce time‑to‑profit for channel partners.
The 212 open roles span software engineering, product management, data science, sales engineering, and customer success. Candidates can expect a fast‑paced, cross‑functional environment where iterative releases and data‑driven decisions are core. The company offers flexible remote options, a tech‑stack built around TypeScript, Go, and Kubernetes, and a culture that rewards experimentation.
Job Transparency lists every PartnerHero posting with its advertised salary, bonus ranges, and employee sentiment scores. By reviewing this data, applicants can benchmark pay against industry averages, gauge management trust levels, and target roles that fit their compensation goals before submitting an application.
Back End Software / Application Support Engineer
Company: PartnerHero
Location: Other US Location
Posted Dec 17, 2024
The text describes a full-time remote position as a Backend Support Engineer for PartnerHero, a company known for its innovative and transformative operations. The role involves working on an AI software QA tool, improving its functionality, and ensuring proper setup and code for IT clients. The position requires independence, adherence to deadlines, and a solid understanding of API integrations. The company offers competitive benefits, hybrid or remote working arrangements, and opportunities for growth and development.
Customer Support Specialist I We will train you! (GST)
Company: PartnerHero
Location: Other US Location
Posted Dec 13, 2024
The text describes a temporary to full-time position as an Entry Level Customer Support Specialist for PartnerHero, a company that provides talented global teams with strategic expertise and seamlessly integrated technology. The role involves handling customer support tickets via email and chat, providing friendly and helpful responses, and ensuring a positive customer experience. The company values care for others, embrace growth, manifest trust, take ownership, and be humble. They offer a competitive salary, attractive benefits package, and full-time work with a hybrid location in Metro Manila.
Customer Support Specialist II - PHLFTTP03 (GST)
Company: PartnerHero
Location: Other US Location
Posted Dec 13, 2024
The text describes a dynamic and customer-focused role at PartnerHero, a mission-driven company that offers competitive compensation, benefits, and opportunities for professional growth. The role involves providing customer support across various channels, handling different levels of inquiries, and working independently and collaboratively. The ideal candidate should have 1+ years of customer support experience, advanced English skills, and strong problem-solving skills.
IT Support Specialist
Company: PartnerHero
Location: Other US Location
Posted Dec 12, 2024
The text describes a hybrid role as an IT Help Desk Administrator at PartnerHero. The role involves providing remote troubleshooting for applications, administering corporate applications, handling incident and service request tickets, and participating in project activities. The company offers hybrid working arrangements, a competitive base salary, generous paid vacation, and an attractive benefits package. The company culture is based on care for others, embrace growth, manifest trust, take ownership, and be humble.
German Tech Support / Customer Support Specialist - Remote
Company: PartnerHero
Location: Other US Location
Posted Dec 23, 2024
PartnerHero is a company that values culture, diversity, and inclusion. They offer remote customer support roles that require proficiency in German. The company provides competitive compensation, a wellness program, and training opportunities. They are committed to equal employment opportunities and have a strong company culture.
Technical Support Specialist - io
Company: PartnerHero
Location: Other US Location
Posted Dec 17, 2024
The text describes a permanent, remote role as a Technical Support Specialist for PartnerHero. The role involves assisting customers with technical issues, product installation, and collaborating with engineering teams. The company offers competitive compensation, benefits, and training opportunities. The company culture is based on care, growth, trust, ownership, and humility.
Gaming Customer Support Specialist II
Company: PartnerHero
Location: Other US Location
Posted Dec 17, 2024
The text describes a remote customer support role in Romania, requiring excellent English skills and the ability to work in a fast-paced environment. The role involves providing support to customers of an American B2B SaaS company, monitoring triage, and answering customer issues. The company offers flexible working arrangements, competitive salary, and benefits. The company culture is based on care, growth, trust, ownership, and humility.
Customer Support Specialist II - GG
Company: PartnerHero
Location: Other US Location
Posted Dec 13, 2024
The text describes a customer support role with PartnerHero, offering hybrid work, competitive salary, and benefits. The role involves providing exceptional customer service via email, chat, and phone. The company values care, growth, trust, ownership, and humility. It is an equal opportunity workplace committed to diversity, inclusion, equity, and belonging.
Technical Support Specialist - io
Company: PartnerHero
Location: Other US Location
Posted Dec 14, 2024
The text describes a permanent, hybrid customer support role with PartnerHero. The role involves phone and email support, troubleshooting, feedback provision, cross-functional work, and documentation curation. The company values care, growth, trust, ownership, and humility. They are an equal opportunity workplace committed to diversity, inclusion, equity, and belonging.
Customer Support Representative (Bilingual in German and English)
Company: PartnerHero
Location: Other US Location
Posted Dec 23, 2024
The text describes a job opening for a German Technical Support Associate in the Medical Field at PartnerHero. The role involves providing excellent customer service via email, chat, and phone, helping customers solve problems, analyzing customer issues, answering presales questions, and helping with the payment process. The ideal candidate should have strong English and German communication skills, be action-oriented, adaptable, empathetic, and able to multitask. The company offers flexible working arrangements, a competitive base salary, paid vacation, and attractive benefits. The company culture is based on caring for others, embracing growth, manifesting trust, taking ownership, and being humble.
Step into 2025 with an Exciting Opportunity as a Level 2 Customer Support Specialist!
Company: PartnerHero
Location: Other US Location
Posted Dec 16, 2024
This job posting is for a Customer Support Specialist Level 2 position in Metro Manila, Philippines. The ideal candidate will have at least 2 years of experience in a BPO customer service role, strong communication skills, and proficiency in CRM tools. The company offers competitive compensation, a hybrid work setup, and various benefits. The role involves providing exceptional support to customers via multiple channels, maintaining a deep understanding of products and services, and collaborating with internal teams to refine service delivery.
Kickstart 2025 with Us! Join as a Level 1 CSR (Hybrid) this January!
Company: PartnerHero
Location: Other US Location
Posted Dec 16, 2024
The text describes a temporary to full-time Entry Level Customer Support Specialist position at PartnerHero, located in Metro Manila with the option to work from home. The role involves handling customer support tickets via email and chat, providing friendly and helpful responses, and ensuring a positive customer experience. The ideal candidate should have excellent near-native English skills, strong troubleshooting and problem-solving skills, and mastery of the product being supported. The position offers a competitive salary, attractive benefits, and opportunities for training and career growth. PartnerHero values diversity, inclusion, and equal employment opportunities.