Jobs at PartnerHero
PartnerHero is a San Francisco‑based partner‑enablement platform that helps enterprises accelerate revenue by streamlining partner onboarding, training, and incentive programs. With a cloud‑native PRM solution, the company is recognized for its real‑time partner analytics and AI‑driven engagement features that reduce time‑to‑profit for channel partners.
The 212 open roles span software engineering, product management, data science, sales engineering, and customer success. Candidates can expect a fast‑paced, cross‑functional environment where iterative releases and data‑driven decisions are core. The company offers flexible remote options, a tech‑stack built around TypeScript, Go, and Kubernetes, and a culture that rewards experimentation.
Job Transparency lists every PartnerHero posting with its advertised salary, bonus ranges, and employee sentiment scores. By reviewing this data, applicants can benchmark pay against industry averages, gauge management trust levels, and target roles that fit their compensation goals before submitting an application.
CRM & AI Solutions Specialist
Company: PartnerHero
Location: Other US Location
Posted Dec 06, 2024
The text describes a hybrid work arrangement for a CRM Implementation Specialist role at PartnerHero. The role involves setting up and managing administrative settings, collaborating with stakeholders, debugging and troubleshooting, integrating cloud phone services, implementing and maintaining AI bot solutions, customizing CRM dashboards, conducting user training, monitoring system performance, and collaborating with cross-functional teams. The company values care, growth, trust, ownership, and humility. They are an equal opportunity workplace committed to providing equal employment opportunities.
Operations Manager for New Program
Company: PartnerHero
Location: Other US Location
Posted Dec 04, 2024
PartnerHero is seeking an experienced Operations Manager to lead and oversee their pioneering team. The ideal candidate has a strong background in managing BPO operations with at least 3 years of experience in a similar role. The Operations Manager will play a critical role in establishing operational standards, driving performance, and ensuring exceptional service delivery. The company values diversity, inclusion, equity, and belonging and is committed to providing equal employment opportunities.
Project Based IT Support Associate (3 Months)
Company: PartnerHero
Location: Other US Location
Posted Dec 09, 2024
PartnerHero is seeking a proactive and process-oriented IT Support Specialist to join their dynamic team. The role involves providing technical support to end-users, offering exceptional customer service, and troubleshooting issues related to cloud platforms. The company offers competitive compensation, attractive benefits, and opportunities for professional development.
Team Lead (Autonomous Vehicle Industry) - Scottsdale, AZ
Company: PartnerHero
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 06, 2024
The text describes a full-time, on-site position in Scottsdale, AZ as a Shift Lead for a support center. The role involves leading a team, ensuring top performance, and maintaining a positive work environment. The position requires 4 days a week in the Scottsdale office and has a competitive compensation package, including a background check, drug screen, and DMV MVR check. The company culture is at the core of PartnerHero, with values such as care for others, embrace growth, manifest trust, take ownership, and be humble.
Customer Support Specialist III (Hybrid)
Company: PartnerHero
Location: Other US Location
Posted Dec 04, 2024
The text describes a job posting for a Customer Support Specialist Level 3 position at PartnerHero. The role involves providing customer support, troubleshooting, and mastering the product. The company offers competitive compensation, benefits, and a hybrid work setup. The ideal candidate should be passionate about customer experience and have strong communication skills.
Event Management Platform (SaaS) Team Lead
Company: PartnerHero
Location: Other US Location
Posted Dec 04, 2024
The text describes a Team Lead role in a BPO industry, focusing on establishing processes, providing feedback, leading meetings, conducting training, and supporting associates. The company values care, growth, trust, ownership, and humility. They offer a hybrid workplace, attractive benefits, and training opportunities.
Customer Support Specialist II
Company: PartnerHero
Location: Other US Location
Posted Dec 11, 2024
The role of a Customer Service Level 2 representative at PartnerHero is a hybrid position that requires 2 days in the office. The role involves providing excellent customer service via email, chat, or phone, helping customers solve problems, analyzing recurring customer issues, and managing day-to-day order operations. The company values care for others, cooperate, empathize, seek opportunities to put each other first, embrace growth, manifest trust, take ownership, and be humble. PartnerHero is an equal opportunity workplace that values diversity, inclusion, equity, and belonging.
Customer Support Specialist III (Hybrid)
Company: PartnerHero
Location: Other US Location
Posted Dec 10, 2024
The text describes a job posting for a Customer Support Specialist Level 3 position at Partner Hero, a mission-driven company that values inclusion, belonging, and professional growth. The role involves providing customer support, troubleshooting technical issues, and contributing to the overall customer experience. The company offers competitive compensation, benefits, and opportunities for professional development. The job is based in Metro Manila with a hybrid work setup.
Customer Support Specialist - Order Management Program
Company: PartnerHero
Location: Other US Location
Posted Dec 09, 2024
The role of a Customer Support Specialist, Order Management Processor involves managing order processing, maintaining accurate records, and interfacing with internal teams to support smooth order fulfillment and reporting processes. The ideal candidate should have 01+ years of experience in Customer Service Order Fulfillment or related roles, strong attention to detail, excellent organizational skills, and proficiency in Microsoft Office Suite. The role requires a customer-focused mindset, exceptional communication skills, and the ability to thrive in a team environment.
Account Executive
Company: PartnerHero
Location: Greensboro, NC
Posted Dec 03, 2024
PartnerHero is a company that connects talented people globally with innovative companies. They provide strategic expertise and technology to help businesses scale and have a positive impact. The company values diversity, inclusion, and equity, and is committed to providing equal employment opportunities.
Training Lead - HW
Company: PartnerHero
Location: Greensboro, NC
Posted Dec 11, 2024
The text describes a full-time training team lead position at PartnerHero, a company recognized as a Most Loved Workplace. The role involves leading a team of trainers, designing and delivering training programs, and managing training schedules. The ideal candidate should have proven experience in a training or coaching role, strong communication skills, and the ability to manage multiple priorities. The company values care for others, embrace growth, manifest trust, take ownership, and be humble.
Technical Support Engineer
Company: PartnerHero
Location: Other US Location
Posted Dec 04, 2024
The Role Details section outlines the responsibilities and requirements for a Tier 1 Technical Support Engineer position at PartnerHero. The role involves handling customer support tickets, managing escalations, and contributing to the development of documentation and tools. The company offers hybrid working arrangements, a competitive base salary, and a comprehensive benefits package. The core values of the company include care for others, embrace growth, manifest trust, take ownership, and be humble.