Jobs at PartnerHero

Positions 158

PartnerHero is a San Francisco‑based partner‑enablement platform that helps enterprises accelerate revenue by streamlining partner onboarding, training, and incentive programs. With a cloud‑native PRM solution, the company is recognized for its real‑time partner analytics and AI‑driven engagement features that reduce time‑to‑profit for channel partners.

The 212 open roles span software engineering, product management, data science, sales engineering, and customer success. Candidates can expect a fast‑paced, cross‑functional environment where iterative releases and data‑driven decisions are core. The company offers flexible remote options, a tech‑stack built around TypeScript, Go, and Kubernetes, and a culture that rewards experimentation.

Job Transparency lists every PartnerHero posting with its advertised salary, bonus ranges, and employee sentiment scores. By reviewing this data, applicants can benchmark pay against industry averages, gauge management trust levels, and target roles that fit their compensation goals before submitting an application.

Financial Services - Customer Support Specialist III

Company: PartnerHero

Location: Other US Location

Posted Oct 01, 2024

PartnerHero is a company that connects talented people globally with innovative companies. They provide strategic expertise and technology to extend the positive impact of good business. The company culture is centered around core values such as care for others, embracing growth, manifesting trust, taking ownership, and being humble.

E-commerce Customer Support Specialist (Temp) II

Company: PartnerHero

Location: Other US Location

Posted Sep 26, 2024

PartnerHero is looking for talented customer support professionals to join their teams. The company offers a range of opportunities in different industries, including Edtech, eCommerce, Fintech, Health Wellness, and more. As a PartnerHero employee, you will have the opportunity to build your career with the support you need, no matter if you are breaking into the industry.

Customer Support Specialist - Inbound Team

Company: PartnerHero

Location: Greensboro, NC

Posted Oct 01, 2024

PartnerHero is a company that connects talented people with innovative companies to build, transform, and scale their operations. They provide strategic expertise and technology to extend the positive impact of good business. The company is recognized as a Most Loved Workplace and encourages its associates to bring their whole authentic selves to work.

Content Moderator III

Company: PartnerHero

Location: Other US Location

Posted Sep 30, 2024

PartnerHero is a company that connects talented people globally with innovative companies. They provide strategic expertise and technology to extend the positive impact of good business. The company is looking for an experienced moderator to review and moderate user-generated stories on their clients' storytelling platform.

Emails, chats and outbound specialist II

Company: PartnerHero

Location: Other US Location

Posted Oct 02, 2024

PartnerHero is a company that connects talented people with innovative companies. They provide a hybrid work arrangement, competitive salary, and benefits package. The company values diversity, inclusion, and equity, and is committed to providing equal employment opportunities.

Team Lead - Customer Support - Inbound Phone Team

Company: PartnerHero

Location: Greensboro, NC

Posted Oct 01, 2024

PartnerHero is looking for a Team Lead to help patients gain access to mental healthcare through email and phone. The role involves troubleshooting problems, coordinating between insurance payers and patients, and advocating for process and product changes. The ideal candidate has 2+ years of experience in a Customer Experience role, excellent communication skills, and a passion for expanding access to mental health care.

Technical Support Specialist with German

Company: PartnerHero

Location: Other US Location

Posted Sep 27, 2024

PartnerHero is a company that connects talented people with innovative companies. They are looking for a motivated Technical Support Associate to support a new partner in the Medical Field. The role involves providing excellent customer service, troubleshooting, and analyzing customer issues. The company offers flexible working arrangements, competitive salary, and benefits.

Team Manager

Company: PartnerHero

Location: Other US Location

Posted Oct 02, 2024

The job posting describes a Team Manager role at PartnerHero, a company that connects talented people with innovative companies. The role involves managing a team, overseeing operations, and providing support to Program Managers and Partner Operations. The company culture emphasizes care for others, embracing growth, manifesting trust, taking ownership, and being humble.

Emails, chats and outbound Customer Support

Company: PartnerHero

Location: Other US Location

Posted Sep 25, 2024

PartnerHero is a company that connects talented people with innovative companies, providing a positive work environment and opportunities for growth. The role of Customer Support Specialist III involves providing excellent customer service, analyzing customer issues, and building relationships with clients.

Team Lead

Company: PartnerHero

Location: Greensboro, NC

Posted Oct 02, 2024

PartnerHero is a company that connects talented people with innovative companies. They are looking for a Team Lead to work with patients to help them find an in-network mental health provider. The role involves troubleshooting problems, coordinating between insurance payers and patients, and providing constant valuable feedback.

Inbound and Email Customer Support

Company: PartnerHero

Location: Other US Location

Posted Sep 27, 2024

PartnerHero is a company that connects talented people with innovative companies. They provide a hybrid work environment and offer competitive benefits. The company values diversity, inclusion, and equity, and is committed to providing equal employment opportunities.

Emails and sms - Customer support

Company: PartnerHero

Location: Other US Location

Posted Sep 27, 2024

PartnerHero is a company that connects talented people with innovative companies. They provide a range of opportunities for customer support teams and offer a hybrid role that requires 2 days in office. The company values diversity, inclusion, and equity and is committed to providing equal employment opportunities.

Frequently Asked Questions

What is it like to work at PartnerHero?
Working at PartnerHero means joining a fast‑growing PRM startup that values data‑driven product decisions, flat hierarchy, and a remote‑first culture. Employees collaborate across engineering, product, and business teams, participate in weekly hackathons, and receive quarterly performance bonuses tied to partner revenue metrics.
What types of positions are available at PartnerHero?
PartnerHero hires for full‑stack engineers (TypeScript/React), backend Go developers, data scientists, product managers, sales engineers, and customer success managers. Open roles emphasize cloud architecture, API design, and partner‑centric analytics.
How can I stand out as an applicant for PartnerHero?
Showcase measurable impact in previous roles—e.g., increased partner onboarding speed by 30% or reduced churn by 5%—and align your experience with PartnerHero’s core products. Include a brief case study in your cover letter, demonstrate familiarity with PRM concepts, and highlight any remote or distributed‑team experience.

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