Jobs at Postscript
226 open positions
Employee Marketing Manager
Company: Postscript
Location: Remote
Posted Nov 10, 2023
Postscript, a fast-growing ecommerce marketing platform backed by top investors, is seeking an Employee Marketing Manager to drive employee engagement and retention. The role involves partnering with HR and communications teams to optimize internal touchpoints, use data to improve employee experience, and cultivate a strong company culture. The ideal candidate should have 4+ years of experience in marketing, communications, or customer success, with a proven track record in program management, community building, and analytics.
Senior Product Designer
Company: Postscript
Location: Remote
Posted Oct 22, 2023
Postscript, a rapidly growing ecommerce marketing platform, is hiring a Senior Product Designer for their SMS Sales product team. The ideal candidate should have multiple years of SaaS product design experience, strong understanding of ecommerce design patterns, and expert-level Figma skills. The role involves designing delightful experiences, collaborating with engineering and product teams, and leading user interviews. Postscript offers a competitive salary, significant equity, remote work, and a fun, passionate work environment.
Product Marketing Manager
Company: Postscript
Location: Remote
Posted Oct 05, 2023
)Fun - We're passionate and enjoy what we doCompetitive compensation and opportunity for equityUnlimited paid time off Health, dental, vision insuranceOther great perks, such as home office stipendFor information about how we use your personal data, please see our U.S. Job Applicant Privacy NoticeYou are welcome here. Examples of these potential projects include: pricing and packaging updates, website updates, and framework development. In this role, you will partner closely with our Product organization, Enablement team, and field managers. You will refine the launch process as needed, evolve it as the business scales, be the project lead for Tier 1 & 2 launches, and advocate for the launch process across the company.Work with Product, Field, and Marketing leadership to define how we evaluate launch efficacy and own the finding and sharing of learnings across the company. Project lead on select non-launch cross-functional initiatives; work with key stakeholders to define goals, organize and maintain communications, and ensure our customers’ interests are properly represented.Collaborate with the broader Marketing team to develop clear, differentiated positioning in the marketplace. Partner closely with Revenue Enablement and across Marketing, Sales, and Customer Success to bring Postscript’s value proposition to our customers.What We’ll Love About You4+ years working in B2B SaaS in a Product Marketing, Product Manager, or process-based customer-facing role. Experience working across teams to launch significant features and products.An expert project manager who has a track record of leading cross-functional projects.You’re a believer in SMS marketing - you must advocate for this being the most important channel for DTC marketers!Time spent in ecommerce or marketing to ecommerce merchants is a plus.Experience in customer-facing roles is a plus.What You’ll Love About UsSalary range of USD $119,000 to $134,000 base (depending on experience level) plus significant equity (we do not have geo based salaries)High growth startup - plenty of room for you to directly impact the company and grow your career!Fully remote culture - work from home (or wherever! Successful candidates will have a strong program and project management mindset, be empathetic for the customer and customer-facing teams, and thrive in a role with evolving priorities. This is a fully remote position.Primary dutiesBecome the Marketing lead for our product launches. In addition, you will be the lead project and program manager for major Product Marketing initiatives. Postscript is an ever-evolving place of equal employment for talented individuals. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. DescriptionAs Product Marketing Manager - Launch, you will define and lead our external launch processes. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Postscript is redefining marketing for ecommerce companies.
Solutions Engineer
Company: Postscript
Location: Remote
Posted Sep 20, 2023
)Fun - We’re passionate and enjoy what we doCompetitive compensation and opportunity for equityFlexible paid time offHealth, dental, vision insuranceOther great perks, such as home office stipendYou are welcome here. As an early SE team member, you’ll also help create our solutions engineering playbooks and processes, with ample opportunity for career growth. This is a fully remote position.Primary dutiesBecome an expert on the Postscript platform, understanding all officially supported use cases in detail and imagining what’s possible Support the sales team in helping prospects understand what they can achieve with Postscript and successfully winning those customersLeading technical discovery calls with prospects, offering solutions, and documenting new requests for Postscript’s Product team Prepare demos to showcase advanced capabilities of the Postscript platformExecute the delivery of POCs for customers and prospects that have more complex use cases, collaborating with Postscript's onboarding and engineering teams as neededOffer support and guidance to customers and partners looking to use our APIs for both standardized and custom product integrationsCreating technical content to show customers how to implement specific use cases or standard methodologies for new features, integrations, etc.Provide technical support and troubleshooting assistance to our onboarding and customer support teams. Creative problem solver that finds solutions to unique problemsWhat We’ll Love About YouYou have 3-5 years in a customer-facing role, and are currently a sales or solutions engineerEcommerce knowledge a must, Shopify ecosystem highly preferred You exemplify a “customer first” attitudeYou are technical, comfortable with front end web technologies (javascript/css/etc) and can create proof of concept product integrations using well documented APIs You are detail oriented, naturally curious, and strive to be an expert in anything you spend time onYou are a strong cross functional collaborator, with experience working with both GTM and Product/Engineering teams You are an excellent communicator. You’ll be the link between GTM and Product, ensuring that customers' requests are well documented and prioritized. You have an ability to quickly communicate complex ideas around a technical topic, ideally on the fly, in both remote and in-person meetingsYou work well under pressure and can confidently present to both executive and day to day stakeholders at our customerAbility to wade through the unknown; comfortable investigating and verifying answers to complex questionsExperience with both SMB and enterprise customersWhat You’ll Love About UsSalary range of USD $127,000 to $145,000 base plus variable compensation and significant equity regardless of locationHigh growth startup - plenty of room for you to directly impact the company and grow your career!Fully remote culture - work from home (or wherever! Postscript is an ever-evolving place of equal employment for talented individuals. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. As a Solutions Engineer at Postscript, you will collaborate closely with Sales, Customer Success, Product, Engineering and, of course, our customers to help our customers bring their conversational commerce vision to life. You will work with our CSMs and Onboarding teams to ensure our customers can turn those proof of concepts into reliable, scalable sms strategies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. You will work with AEs and prospects to demo advanced use cases and successfully manage proof of concepts. Postscript is redefining marketing for ecommerce companies.
Solutions Engineer
Company: Postscript
Location: Remote
Posted Oct 15, 2023
Postscript, a rapidly growing ecommerce marketing platform, is seeking a Solutions Engineer with 2-3 years of experience in solutions/sales engineering or support engineering. The role involves becoming an expert on the Postscript platform, supporting the sales team, leading technical discovery calls, preparing demos, executing POCs, and providing technical support. The ideal candidate should have ecommerce knowledge, be technical, detail-oriented, a strong collaborator, excellent communicator, and comfortable working with both GTM and Product/Engineering teams. Postscript offers a competitive salary, variable compensation, significant equity, a fully remote culture, and other great perks.
Senior Product Designer
Company: Postscript
Location: Remote
Posted Sep 27, 2023
)Fun - We’re passionate and enjoy what we doCompetitive compensation and opportunity for equityFlexible paid time offHealth, dental, vision insuranceOther great perks, such as home office stipendFor information about how we use your personal data, please see our U.S. Job Applicant Privacy NoticeYou are welcome here. Share this knowledge with your teamDevelop a strategic design roadmap for the SMS Sales product. Use this work to actively guide your design efforts. Postscript is an ever-evolving place of equal employment for talented individuals. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making processUtilize Postscript’s Design System and actively contribute to improvementsWhat We’ll Love About YouMultiple years proven SaaS product design experienceStrong experience with both early-stage product definition and metric-driven designStrong design skills (including stellar online portfolio)Deep understanding of ecommerce design patternsExpert-level Figma skillsDemonstrated cross-functional experience Experience with HTML/CSS is not required but very nice to haveWhat You’ll Love About UsSalary range of USD $155,000 to $182,000 base plus significant equity regardless of locationHigh growth startup - plenty of room for you to directly impact the company and grow your career!Remote team - work from home (or wherever! This position is remote.Primary dutiesDesign delightful, creative experiences that drive desired outcomes for our SMS Sales productProvide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)Collaborate with the SMS Sales product engineering team(s) daily. Develop user profiles and accurately define user problems. Brainstorm, design, and iterate with engineering and product teammatesBe an active participant in Product and Brand design critiquesEnsure that your assigned team(s) continually ship solutions in line with timing expectations and goals. You will have a high degree of empowerment and ownership over the SMS Sales product, contribute to our design system, and build customer centered designs alongside a team of multidisciplinary Product Designers.
SMS Sales Associate
Company: Postscript
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 08, 2023
*This role is an hourly, non-exempt position in Phoenix, AZ. Postscript is an ever-evolving place of equal employment for talented individuals. We are unable to provide relocation assistance for this position. Primary dutiesEngage subscribers in conversational SMS messages that build brand and drive purchases for our merchantsWork closely with our merchants’ teams to adopt their brand voice and understand their products and operationsCoordinate with other members of the Customer Success team in order to deliver a comprehensive merchant strategyTest conversational SMS strategies that engage subscribersCreate and document operational processes to facilitate the work of our team in the futureWhat We’ll Love About You1 or more years of experience in customer-facing roles like sales, support or retailAbility to work weekends and holidaysYou have a customer-first mindset and treat customers with respect and understandingYou are highly coachable and are always looking for advice to improveYou are competitive and driven to succeed and achieve your goalsYou have strong written communication skills You have a strong desire to contribute to building something newExcellent organizational and prioritization skillsYou can think on your feet and thrive in ambiguous situationsWhat You’ll Love About UsPay rate up to $52,000/a year paid hourly plus uncapped commission & equity4/10's schedule (4 days per week, 10 hr shifts)High growth startup - plenty of room for you to directly impact the company and grow your career!Fun - We’re passionate and enjoy what we doPaid vacation and sick timeHealth, dental, vision insuranceOther perks!You are welcome here. Must be able to be in the office for a set schedule. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. As a SMS Sales Associate, you will work directly with our ecommerce customers. You will be responsible for engaging SMS subscribers with conversational messages that drive purchases and great customer experiences.You will continuously test new SMS strategies while working closely with other members of the team. You will help to write the playbook for conversational commerce and establish the best practices that our team will use for years to come. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Postscript is redefining marketing for ecommerce companies.
Senior Product Designer
Company: Postscript
Location: Remote
Posted Nov 16, 2023
Share this knowledge with your team Develop a strategic design roadmap for the SMS Sales product. Use this work to actively guide your design efforts. Postscript is an ever-evolving place of equal employment for talented individuals. Remote team - work from home (or wherever!) Primary duties Design delightful, creative experiences that drive desired outcomes for our SMS Sales product Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical) Collaborate with the SMS Sales product engineering team(s) daily. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Fun - We’re passionate and enjoy what we do Competitive compensation and opportunity for equity Flexible paid time off Health, dental, vision insurance Other great perks, such as home office stipend For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice You are welcome here. Develop user profiles and accurately define user problems. Brainstorm, design, and iterate with engineering and product teammates Be an active participant in Product and Brand design critiques Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. This position is remote.
Client Strategist
Company: Postscript
Location: Remote
Posted Oct 11, 2023
)Fun - We’re passionate and enjoy what we doFlexible paid time offHealth, dental, vision insuranceOther great perks, such as home office stipendYou are welcome here. Execute on best practices, strategize on new marketing strategies, and develop and run innovative, creative SMS marketing campaigns. Customer growth - Actively track, analyze and iterate on customers’ results. Continually expand your expert-level knowledge of your customer’s marketing, technology and general business needs.Industry and product expertise - continually maintain expert-level knowledge in our product, services, and of the ecommerce marketing domain. Ensure they scale quickly and effectively on the Postscript platform. Marketing best practices - Establish marketing best practices to ensure brands are on the leading front of SMS Marketing. Be a go-to consultant for both internal and external stakeholders.What We’ll Love About You3+ years proven experience in the direct-to-consumer space with strong knowledge of SMS, copywriting and best practices. Hands on experience with A/B testing and persuasive copywriting Demonstrated experience in e-commerce and e-commerce marketingDemonstrated passion for helping customers understand and execute ecommerce SMS strategyExperience in a customer-facing roleStrong operational- and process-orientationStrong organizational and prioritization skills with the ability to hit tight deadlinesStrong analytical skills, with a data-driven, metrics-oriented mindsetStrong verbal and written communication skills What You’ll Love About UsSalary range of USD $70,000 to $80,000 base plus variable compensation and significant equity regardless of locationHigh growth startup - plenty of room for you to directly impact the company and grow your career!Fully remote culture - work from home (or wherever! Postscript is an ever-evolving place of equal employment for talented individuals. You will work closely with our Marketing, Product and Customer Success teams to learn best practices and use your marketing skills to drive consistent SMS revenue for select customers. You will write best in class copy on behalf of our customers to make brands stand out, and help brainstorm revenue-generating and best-in-class strategies directly with merchants to help them make SMS their 1-revenue-driving channel.This is a fully remote position.Primary dutiesExcellent content - Create compelling, innovative content for your customers in the form of SMS campaigns, automations and call to actions. Be consistent with their brand voice and vision while continually helping them improve their SMS programs.Excellent advisory relationships - Develop excellent advisory relationships with customers. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. As the Client Strategist, you will be working with our biggest brands and be responsible for the end to end SMS strategy for a rotating group of customers.
Senior Fullstack Engineer, SMS Sales Team
Company: Postscript
Location: Remote
Posted Nov 17, 2023
SaaS experience preferred, history of pragmatically adopting new architectures and languages to support teamwork and great engineering, product, and design outcomes. Familiarity with building applications on AWS services Experience with relational databases, SQL, and experience with database modeling. Experience building modular, flexible architectures (avoiding vendor lock-in, maximizing readability and extensibility) Personal or professional experience leveraging LLMs and related technologies. Primary Duties Research, design, and deploy new technical solutions for a variety of ground-breaking projects. Fun - We’re passionate and enjoy what we do Competitive compensation and opportunity for equity Flexible paid time off Health, dental, vision insurance Other great perks, such as home office stipend For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice You are welcome here. Our stack is currently React, Python, within a mostly monolithic, AWS-managed architecture. A proven career as a software engineer developing backend applications and APIs, hands-on expertise using Python (Flask and SQLAlchemy a plus). Postscript is an ever-evolving place of equal employment for talented individuals. SMS Sales is a rapidly growing, brand new product line. This position is fully remote.
Senior Fullstack Engineer, SMS Sales Team
Company: Postscript
Location: Remote
Posted Oct 23, 2023
Postscript, a rapidly growing ecommerce marketing platform, is seeking a Senior Fullstack Engineer for its SMS Sales team. The role involves leading technical solutions, architecting REST APIs, and driving product market fit. The ideal candidate will have experience in e-commerce subscriber experiences, real-time chat/CRM applications, and AI-driven classification and prediction engines. They should be proficient in Python, AWS services, and relational databases. The position offers a competitive salary, significant equity, and remote work flexibility.
Employee Marketing Manager
Company: Postscript
Location: Remote
Posted Nov 10, 2023
Relentless curiosity with a persistent desire to collect information, analyze results, and improve performance. Customer (Employee) Focus: Transforming employee feedback, insights, and data trends into actionable strategic initiatives that drive provable improvement in employee satisfaction and highly engaged behavior. Fun - We’re passionate and enjoy what we do Flexible paid time off Health, dental, vision insurance Other great perks, such as home office stipend You are welcome here. Driving Results: Drive cohort-level employee retention and engagement improvements through optimization of our email, SMS and Slack communications, innovation in our recognition program, and data-driven experimentation and personalization of the employee experience. Instilling Trust: Delivering on an employee experience that encapsulates Postscript’s employee value proposition and vision down to the smallest detail while meeting employee needs and expectations. What We'll Love About You 4+ years of experience in marketing, communications, customer success, or enablement at a fast growing SaaS company Experience building programs from the ground up and comfortable with ambiguity Experienced with analytics and tools and ability to pull, work with, and find insights in raw data independently Experience managing programs, events, and organizational change Track record of cultivating community and culture Experienced with public speaking & presenting to large groups of people Exceptional writing, editing, and presentation skills Well-versed in email marketing design best practices Extremely detail-oriented with an understanding of employee experience and engagement best practices Proven experience in implementing, measuring, and influencing customer behavior with program management Experience collaborating and working cross functionally with internal teams to drive business outcomes Highly self-motivated and self-directed in your work with a bias towards action and a willingness to take on tasks no matter how big or small. Postscript is an ever-evolving place of equal employment for talented individuals. Taking Ownership: Execute our retention and employee lifecycle strategy across employee communication channels; be a primary driver of post-hire employee experience for the business. Making Decisions: Use data and employee feedback to prioritize high impact programs and innovations that will drive improvements in core employee engagement KPIs. Cultivating Relationships: Work closely with our Brand and Creative and People Operations teams to execute on these strategic engagement and employee retention improvements.