Jobs at Prudential Financial
545,499 open positions
Prudential Financial, headquartered in Newark, New Jersey, is a global insurer and wealth‑management firm that has embraced digital transformation. The company invests heavily in cloud, data analytics, and AI to streamline underwriting, claims processing, and personalized financial advice.
Hiring spans software engineers, data scientists, cybersecurity specialists, product managers, and cloud architects. Candidates can expect rigorous technical interviews, collaborative cross‑functional teams, and opportunities to work on real‑time risk models and scalable microservices.
Job Transparency provides exact salary ranges and employee sentiment for each role, letting you benchmark compensation against industry peers and understand team culture before applying.
Asst Director-Engineering
Company: Principal Financial Group
Location: Des Moines, IA
Posted Apr 22, 2024
Principal Asset Management is seeking an Assistant Director of Engineering to lead a team of engineers and coordinate technical solutions for digital customer experiences. The role involves partnering with business leaders, leading technical teams, and initiating data-related discussions. The ideal candidate should have a Bachelor's degree in a related field, 8+ years of relevant experience, and hands-on technical skills with cloud and content management solutions. The role offers an opportunity to build solutions that will impact Principal's long-term strategy and tech stack.
HR Data Analyst I
Company: Principal Financial Group
Location: Des Moines, IA
Posted Apr 22, 2024
Principal is seeking a HR Data Analyst I to join their Human Resources Business Partner team. The role involves optimizing HR processes through data analysis, preparing comprehensive reports, collaborating with HR teams, and ensuring data integrity. The ideal candidate should have a Bachelor's degree in HR or related field, proven HR or HR analytics experience, proficiency in Excel and data visualization tools, strong analytical and communication skills, and the ability to work in a fast-paced environment. The salary range is $57,000 - $95,950 per year, with flexible time off and pension eligibility. The role offers in-office and hybrid work arrangements in Des Moines, IA.
Director of Operational Excellence Change & Control Management
Company: Self Financial
Location: Austin, TX
Posted Apr 21, 2024
Self Financial, a FinTech company, is seeking a Director of Operational Excellence and Change Management. The role involves managing a team, planning and strategizing with operational leadership, coordinating cross-functionally, and establishing reporting to executive management. The ideal candidate should have 6-8 years of Fin-Tech project management experience, Six Sigma Certification, strong leadership skills, and proficiency in project management systems. Benefits include company equity, performance-based bonuses, and a comprehensive benefits package.
COUNTRY Capital Management Company Securities Associate
Company: COUNTRY Financial
Location: Minneapolis–Saint Paul, MN
Posted Apr 21, 2024
<p>As a <strong>Securities Associate<strong> for COUNTRY Capital Management Company CCMC youll contribute to the overall success of the team and the Investment Services division Youll be responsible for processing new business and performing various tasks providing a vital link between COUNTRYs Advisors and CCMCs 3rd party vendors Youll provide information related to investment options account set up online access and general account information Youll also have the opportunity to work within the division on existing and future project efforts <p> <p><strong>This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington IL<strong> <p> <p><strong>How does a Securities Associate make an impact<strong> <p> <ul><li>Approvesrejects new brokerage accounts <li> <li>Documentsupdates systems andor forms <li> <li>Answers incoming calls <li> <ul>
Product Associate - Remote
Company: Donnelley Financial Solutions
Location: Remote
Posted Apr 21, 2024
Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, offering insightful technology, industry expertise, and data insights to clients worldwide. The Product Associate role involves supporting the proprietary online financial reporting application, ArcReporting, which produces quarterly, semi-annual, and annual reports for mutual funds and other investment companies. The associate will work closely with clients, providing technical services, configuring systems, troubleshooting issues, and offering training. The ideal candidate should have a Bachelor's degree or equivalent work experience, proficiency in Excel, and strong communication and organizational skills. The role requires working weekends and holidays if needed, from 11:30 PM to 8:00 PM EST.
Associate Manager Knowledge Management
Company: Bread Financial
Location: Columbus, OH
Posted Apr 22, 2024
<p><strong><b><b>Every career journey is personal Thats why we empower you with the tools and support to create your own success story <b><b><strong> <p> <p><strong><b>Be challenged Be heard Be valued Be you be here<b><strong> <p> <p><strong><b>Job Summary<b><strong> <p> <p>The Knowledge Management Associate Manager leads a designated Knowledge Management KM competency advancing the effort to design implement and optimize a knowledge management framework that integrates industry leading best practices to provide users access to the organizations intellectual capital through multiple systems The role ensures applications are technically sound settings look and feel integrations working understanding the application ecosystem and advance its capabilities including the integration of Artificial Intelligence AI functionality Leadership responsibilities include coaching development and daytoday guidance of assignments and directing the team to determine what can be delivered by balancing the need for new features functionality and technical capability This Associate Manager contributes functional expertise to the management of client deliverables and leverages industry best practices in knowledge management strategy and change management <p> <p><strong><b>Job Description<b><strong> <p> <p><b>Essential Job Functions<b> <p> <ul><li><b>Knowledge Management<b> Provide expertise in how communications collaboration and information technologies come together to effectively support the KM processes Responsible for harvesting knowledge generating ideas and partnering with business areas Educate and coach leadership to facilitate the change to a knowledgecentric organization Monitor measurement practices and provide datareporting to senior leaders Lead KM initiatives including AI driven integrations and contribute to the implementation of strategy to support interorganizational and vendor organization KM processes and execution of practice<li> <ul><ul><li><b>Talent Management<b> Determine the associate and team workload capacity monitoring work intake regularly Address and resolve associate issues by exercising good judgment and acting as an associate advocate Lead develop and coach associates through daytoday assigned work tasks and assist with developing their skills in Knowledge Management Handle daily coaching conversations monitor assigned tasks and develop new assignments as necessary<li> <ul><ul><li><b>Quality Assurance<b> Manage the flow of information throughout the business by defining review and approval workflows for all information types in compliance with regulatory standards Create and ensure governance of Knowledge Management policies procedures and best practices Organize knowledge assets ensuring ease of access and retrieval for users to company guidelines Maintain and ensure adherence to IT security standards and policies<li> <ul><ul><li><b>System Administration <b>Work with lines of business to assess and implement their requirements to best utilize the tools content management and integrations with existing systems and corporate infrastructure Ensure proper administration of tools and manage vendor and IT support relationships Oversee the deployment of software and licenses new software new versions of existing software and the creation and user management of licenses<li> <ul><ul><li><b>Relationship Management and Communication <b>Responsible for the daytoday delivery of the Knowledge Management program to our internal customers senior leadership and management teams Build relationships influence and lead projects to gain alignment to deliver enhanced functionality of products Assist in the planning development and publication of communications through a variety of channels that provide accurate and current information about our clients processes and regulatory requirements<li> <ul><p><b>Reports To <b>Senior Manager Knowledge Management <p> <p><b>Direct Reports<b> 24 <p> <p><b>Working ConditionsPhysical Requirements <b> <p> <ul><li>Normal Office Environment<li> <li>Hybrid role work in corporate office as required<li> <li>This position is hybrid with an onsite schedule of 34 days per month Inoffice requirements are subject to change based on business needs This position is currently available to candidates that reside within 60 miles of Columbus OH Chadds Ford PA Plano TX Draper UT Wilmington DE or New York NY<li> <ul><p><b>Minimum Qualifications <b> <p> <ul><li>Bachelors degree or equivalent experience in training and development organization developmentleadership education knowledge management business management communication information management or related field of study<li> <li>2+ years of experience leading teams of people in a professional setting working across multiple time zones<li> <li>5+ years of professional services andor leadership experience<li> <li>Experience with knowledge management vendor management system administration project management and information management<li> <li>Experience with modern knowledge management systems and other data repositories<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Masters degree equivalent experience in training and development organization developmentleadership education knowledge management business management communication information management or related field of study<li> <li>7+ years of professional services andor leadership experience<li> <li>Knowledge and understanding of generative AI and Chat GPT capabilities as applied to Knowledge Management environments<li> <li>Experience implementing Knowledge Management systems policies and standards<li> <li>Experience analyzing data and translating results into projects and initiatives<li> <li>Product and vendor management experience<li> <li>Knowledge of corresponding industry and lines of business<li> <ul><p><b>Knowledge Skills and Abilities <b> <p> <ul><li>Knowledge Management<li> <li>Knowledge Systems<li> <li>Business Analysis<li> <li>Business Strategies<li> <li>Business Acumen<li> <li>Project Management<li> <li>Content Management<li> <li>Information Management<li> <li>Vendor Management<li> <li>Coaching<li> <li>Leadership<li> <li>Team Management<li> <li>Communication<li> <li>Relationship Management<li> <ul><p>This job description is illustrative of the types of duties typically performed by this job It is not intended to be an exhaustive listing of each and every essential function of the job Because job content may change from time to time the Company reserves the right to add andor delete essential functions from this job at any time <p> <p><b>Typical Starting Range <b> <p> <p>$7950000 $14410000 <p> <p><b>Full Salary Range for position<b> <p> <p>California $9150000 $18010000 <p> <p>Colorado $7950000 $15130000 <p> <p>New York $8750000 $18010000 <p> <p>Washington $8350000 $16570000 <p> <p>The actual base pay within this range may be dependent upon many factors which may include but are not limited to work location education experience and skills <p> <p>Bread Financial offers medical prescription drug dental vision and other voluntary benefits including basic and optional life insurance supplemental medical plans and short and longterm disability to eligible associates regular fulltime associates scheduled to work 30 hours per week or more and their spousesdomestic partners and children under the age of 26 New associate elected coverage begins on date of hire with the exception of disability coverage which has a 6month waiting period Six weeks of 100 paid parental leave for eligible parents is available after a 180day waiting period Hired associates can immediately enroll in Bread Financials 401k plan <p> <p>All associates receive 11 paid holidays Associates have discretion in managing their time away from work through the Flexible Time Off FTO program and may need to notify and receive approval from their manager prior to taking the time off Associates except those located in Illinois receive 80 hours of Paid Sick and Safe Time PSST upon hire and at the beginning of each subsequent calendar year Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO <p> <p>Hired associates will be able to elect the purchase company stock during offering periods in June and December You will be eligible for an annual incentive bonus based on individual and company performance <p> <p>Click here for more Benefits information <p> <p><b>About Bread Financial <b> <p> <p>At Bread Financial youll have the opportunity to grow your career give back to your community and be part of our awardwinning culture Weve been consistently recognized as a best place to work nationally and in many markets and were proud to promote an environment where you feel appreciated accepted valued and fulfilledboth personally and professionally Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and nontraditional career progression <p> <p>Bread FinancialTM is a techforward financial services company providing simple personalized payment lending and saving solutions The company creates opportunities for its customers and partners through digitally enabled choices that offer ease empowerment financial flexibility and exceptional customer experiences Driven by a digitalfirst approach data insights and whitelabel technology Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and cobrand credit cards and Bread Pay™ buy now pay later products Bread Financial also offers directtoconsumer products that give customers more access choice and freedom through its branded Bread CashbackTM American Express® Credit Card and Bread SavingsTM products <p> <p>Headquartered in Columbus Ohio Bread Financial is powered by its approximately 7000 global associates and is committed to sustainable business practices <p> <ul><li>Bread Financial offers competitive pay a comprehensive selection of benefit options including 401k<li> <li>The Company is an Equal Opportunity Employer<li> <li>Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company<li> <li>The Company participates in EVerify<li> <li>The Company will consider for employment all qualified applicants including those with a criminal history in a manner consistent with the requirements of all applicable federal state and local laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act Applicants with criminal histories are encouraged to apply<li> <li>The Company complies with the Americans with Disabilities Act ADA as amended and all applicable statelocal laws The Company will provide accommodations to applicants needing accommodations to complete the application process Applicants with disabilities may contact the Company to request and arrange for accommodations If you need assistance to accommodate a disability you may request an accommodation at any time Please contact the Recruiting Team at TaOpsbreadfinancialcom<li> <ul><p><b>Job Family <b> <p> <p>Care Center Operations <p> <p><b>Job Type <b> <p> <p>Regular<p>
Manager of Technology Operations
Company: Ameriprise Financial Services, LLC
Location: Minneapolis–Saint Paul, MN
Posted Apr 22, 2024
<p>Ameriprise Financial has an exciting new opportunity for a Manager of Technology Operations to join our growing team This role will provide daytoday leadership and direction to a technology operations team dedicated to a portfolio of technical business applications and services including operational maintenance production support frontline management of incidents development support and proactivepreventative analysis to include solution ideation recommendation and implementation You will also serve as pointperson and operational expert for issues needs and projects <p> <p><b>Key Responsibilities<b> <p> <ul><li>Participate in change management process and approve business technology and service changes ensure balance between user requests and impactrisk Assist in establishing service goals and reporting needs Participate in transition of technology and services into production support Develop call scripts monitoring procedures and breakfix documentation Collaborate on system health evaluations to address performance issues and establish action plans<li> <li>Provide endtoend oversight of critical incidents Coordinate efforts of support teams to drive service restoration targets Collaborate with technology teams to develop corrective action or workarounds to resolve incidents Ensure action plans are established to address recurring issues including escalation and effective handoff to other teams as required Ensure compliance with incident management processes and procedures Provide oncall support<li> <li>Provide insight into operational requirements and funding conversations Participate in the budget and project planning process by providing accurate estimates of work resources required scope and cost as it relates to area of responsibility Review vendorsupplier invoices as applicable to ensure services providedbusiness activity translates accurately to spend<li> <li>Monitor and perform routine performanceservicelevel audits to ensure optimal utilization Complete scheduled and unscheduled operational maintenance tasks Develop processes work streams and maintenance schedules Ensure escalation processes are in place and followed Collaborate with technical teams business partners and vendors to advocate for assigned servicestechnologies ensuring stable operationsproduction environment<li> <li>Provide oversight and leadership to a business operations team Delegate work to ensure effective execution of deliverables Ensure knowledge transfer and crosstraining of team members to effectively support the business Develop and maintain a highperforming team through effective hiring vendor partner management coaching and performance management Champion policies and standards<li> <li>Primary daytoday liaison with suppliers and vendors for assigned business processes Monitor review and report on progress against technology goals including metrics and measures Provide feedback based on execution and delivery of services Work with vendors technology and the business to establish and review service level agreementsobjectives SLAOs Work in conjunction with vendors to ensure service commitments are maintained<li> <li>Maintain uptodate skills in relevant technologies Participate and provide input into the selection implementation and use of tools and best practices Establish and maintain effective and productive working relationships with business partners vendor partners and service providers as well as technology partners eg peers in operations application development Maintain a broad understanding of business business needs and how assigned technologies drive and support the business<li> <ul><p><b>Required Qualifications<b><b><b> <p> <ul><li>Bachelors degree or equivalent in Computer Science MIS or related field<li> <li>57 years of relevant experience required<li> <li>Experience providing daytoday oversightsupervision to a team of technical employees andor vendor partner resources<li> <li>Broad technical experience with proven expertise in several of the following areas servers networks hardware operating systems Windows UNIX Solaris Linux AIX virtualization software middleware and related base build infrastructure and software<li> <li>Experience and subject matter expertise in the web and distributed computing environment as well as mainframe experience<li> <li>Proven success identifying and implementing opportunities for improvement to configurations procedures and process to enable greater availability capability and efficiency<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Leadership experience to include performance management<li> <li>Knowledge of distributed actuarial modeling platforms like RiskAgility FM FIS Prophet or similar tools<li> <li>Strong written and verbal communication skills with the ability to translate technical information to nontechnical audiences and vice versa<li> <li>Proven experience creating championing and maintaining processes procedures and policies<li> <li>Experience working in the financial services industry or other similar highly regulated environment<li> <ul><p><b>About Our Company<b> <p> <p>Were a diversified financial services leader with more than $1 trillion in assets under management and administration Our team of 20000 people in more than 20 countries advise manage and protect the assets and income of more than 2 million individual small business and institutional clients We are a longstanding leader in financial planning and advice a global asset manager and an insurer Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses Ameriprise Financial Services Columbia Threadneedle Investments and RiverSource Insurance and Annuities Here we foster meaningful careers invest in the future and make a difference for clients institutions and communities around the world <p> <p>Ameriprise Financial is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex national origin genetic information age sexual orientation citizenship gender identity disability veteran status marital status family status or any other basis prohibited by law <p> <p><b>FullTimePartTime<b> <p> <p>Full time <p> <p><b>ExemptNonExempt<b> <p> <p>Exempt <p> <p><b>Job Family Group<b> <p> <p>Technology <p> <p><b>Line of Business<b> <p> <p>FIN Finance<p>
Mid-Level Full-Stack Nodejs and C# Developer (Remote)
Company: Scratch Financial
Location: Remote
Posted Apr 22, 2024
Scratch Financial, a fast-growing fintech startup based in Los Angeles, is seeking a Full Stack Developer to join their Practice Integrations team. The ideal candidate will have at least 3 years of hands-on experience with JavaScript frontend frameworks, strong knowledge of Relational Database Servers, and experience with microservice based architecture. The role involves designing and developing front end and back end applications, ensuring responsiveness, and working alongside graphic designers for UI design features. Scratchpay values self-organization, attention to detail, and continuous learning in their candidates.
IT Director, End User Computing
Company: Sammons Financial Group Companies
Location: Des Moines, IA
Posted Apr 21, 2024
<p><strong>What you can expect as the IT Director of End User Computing<strong> <p> <p>Join our forwardthinking organization as the IT Director of End User Computing where you will spearhead our efforts to optimize technology interfaces and tools for all users This pivotal role demands a blend of technical proficiency visionary leadership and strategic acumen to enhance operational efficiencies and drive technological innovation <p> <ul><li><strong>Strategic Leadership<strong> Craft and execute comprehensive strategic plans for end user computing that synchronize with overarching organizational objectives<li> <li><strong>Team Development<strong> Direct and cultivate a team of end user computing specialists fostering an environment of growth collaboration and innovation<li> <li><strong>Technology Advancement<strong> Proactively identify and integrate cuttingedge technologies and solutions to elevate productivity fortify security and enrich user engagement<li> <li><strong>Infrastructure Oversight<strong> Manage the development and sustained maintenance of robust end user computing infrastructures and support frameworks<li> <li><strong>Security Governance <strong> Supporting a SecurityFirst mindset champion stringent security protocols and compliance standards to safeguard against cyber threats and uphold data integrity<li> <li><strong>Exemplary Support Services<strong> Establish exemplary user support protocols to ensure swift and effective resolution of issues enhancing user satisfaction experience and productivity<li> <li><strong>Vendor Relations<strong> Strategically manage vendor partnerships ensuring adherence to service agreements and optimizing contractual benefits<li> <li><strong>Financial Stewardship<strong> Administer the budget for end user computing prioritizing fiscal responsibility accurate forecast and planning and costeffectiveness in resource allocation<li> <li><strong>Interdepartmental Collaboration<strong> Work seamlessly with other IT divisions and business units to ensure a cohesive technology ecosystem<li> <li><strong>Innovation and Optimization<strong> Lead initiatives focused on continuous improvement of processes and technologies to stay at the forefront of industry standards<li> <ul><p><strong>What we are looking for<strong> <p> <ul><li>Bachelors Degree in field relevant to role preferred<li> <li>At least 8 years of progressive IT experience including a minimum of 3 years in a leadership role within end user computing<li> <li>Expert knowledge of key end user computing technologies including desktop and mobile operating systems enterprise software solutions like Microsoft Office 365 and endpoint management platforms eg SCCM Intune<li> <li>Demonstrated success in leading dynamic teams supporting diverse business units in a rapidly changing environment<li> <li>Exceptional interpersonal and communication skills capable of distilling complex technical details into accessible language for diverse audiences<li> <li>Strategic and analytical thinker with a knack for creative problemsolving and decisionmaking<li> <li>Proven competence in the formulation and execution of IT strategies policies and standards<li> <li>Established leadership track record of human capital management principles practices and procedures<li> <li>Demonstrated effective negotiating and influence leadership skills<li> <li>Demonstrated ability to present and adapt ideas in a business and user friendly language<li> <li>Due to the financial nature and level of accountability of this position a credit and criminal background check is required The Fair Credit Reporting Act requires Sammons Financial Group Companies to notify you that as a routine part of processing this application for employment Sammons Financial Group may request a consumer report on you to verify all information contained in this application Such report may include information about workrelated behaviors performance character general reputation and personal characteristics in addition to information about your previous employment education credit history and criminal records<li> <ul>
Senior Software Engineer | Remote
Company: Cardinal Financial Company, Limited Partnership
Location: Remote
Posted Apr 21, 2024
<p><strong>Who We Are<strong> <p> <p>Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers partners and employeesto provide the very best experience We are genuine and hardworking individuals who are not scared to improve and intentionally push beyond what is considered good enough <p> <p>Looking to join a growing company that values its people innovates and expands on its proprietary technology Apply below <p> <p><strong>Who We Need<strong> <p> <p>The Senior Software Engineer is responsible for producing scalable software solutions and the full software development life cycle from conception to deployment as well as mentoring other engineers As a full stack senior engineer you should have mastery of both frontend and backend coding languages development frameworks and thirdparty libraries <p> <p><strong>What You Will Do<strong> <p> <ul><li>Collaborate with greater engineering team in an agile environment<li> <li>Partner with Leadership Executive Management and key business stakeholders to identify and solution software requests and needs<li> <li>Perform fullstack development to benefit the team and product when an engineer is familiar with the entire stack <li> <li>Mentor other engineers in best practices and team conventions and standards<li> <li>Manage your stories completely including prioritization working with stakeholders for design and specs communicating status to all writing the code and documenting what youve done<li> <li>Lead large projects with multiple engineers contributing closely collaborating with designers and stakeholders<li> <li>Write clean concise code and robust unit tests <li> <li>Create welldesigned UIs that make our users productive and simple for our customers to understand<li> <li>Lead code reviews and daily interactions to ensure our application meets our high standards We mix up the review teams so youll get exposed to the whole system<li> <li>Find ways to improve our applications and how we work allowing us to make more happen with less<li> <ul><p> <strong>What You Need<strong> <p> <ul><li>Bachelors degree in Computer Science or related field and at least 5 years of software development experience on a largescale web application required<li> <li>You communicate well whether youre getting specs from a stakeholder writing those specs explaining a design to your colleagues or patiently helping a user <li> <li>Demonstrated ability to analyze a feature story and design a robust solution for it You can create specs for complex business rules and calculations<li> <li>You write welldesigned code that you and others will find easy to understand and modify six months from now <li> <li>Demonstrated ability to review code and specifications ensuring high quality standards of other engineers stories<li> <li>Mastery of objectoriented design and how to implement your designs in Java <li> <li>Comfortable with Linux commands and tools<li> <li>Demonstrated success in designing good databases and your SQL skills are solid<li> <li>Demonstrated success building UIs using HTML CSS and Javascript <li> <li>Demonstrated success with Octane software stories<li> <li>Demonstrated success implementing HTTP XML integrations with thirdparty systems<li> <li>You love a fast environment with a lot of churn You take pleasure in creation chaos spontaneity change debate and silence<li> <li>Youre passionate about great code design great UX security performance and testing <li> <li>You pride yourself on understanding projects top to bottom<li> <li>Youre comfortable working in a team where each of us has a huge impact and we depend on each other to get things done <li> <li>You enjoy working alone or working with others Youre comfortable doing things even when youre not told exactly what to do<li> <li>You like helping others on things that have nothing to do with your project<li> <ul><p> <strong>What We Offer<strong> <p> <ul><li>Strength Stability and Vision<li> <li>Great compensation package<li> <li>Opportunity for career growth<li> <li>A commitment to be a relevant market leader we are aiming for the top<li> <li>Octane our engineered proprietary technology that is transforming the mortgage industry<li> <li>An empowered culture where your ideas are important and your voice matters<li> <li>Full Benefits beginning the first day of the month following your start date including Medical Dental Vision Life Disability Insurance and much more<li> <li>Generous paid time off package that also includes all major holidays<li> <li>401K w 50 match Beginning the 1st of the month following 30 days of employment<li> <ul><p>Cardinal Financial is an Equal Opportunity Employer We respect and aim to empower individuals and support the diverse cultures perspectives skills and experiences within our workforce California residents click here to review Cardinals California Employee Privacy Policy amp Notice at Collection The expected base salary for this position ranges from one hundred nineteen thousand dollars to one hundred sixtyseven thousand dollars determined based on the applicants experience skillset education training certificates and licenses<p>
Engineering Manager - Remote
Company: Donnelley Financial Solutions
Location: Remote
Posted Apr 22, 2024
Donnelley Financial Solutions is seeking engineering managers with strong leadership skills, knowledge of new technology trends, and hands-on experience in software engineering. The role involves advancing engineering disciplines, delivering high-quality software, and building a successful team. The company values flexibility, growth, and the ability to adapt to change. They are committed to equal employment opportunities and accommodating qualified individuals with disabilities.
Client Success Account Manager
Company: Alleviate Financial Solutions
Location: Orange County
Posted Apr 20, 2024
<p><strong>Class Start Date 060324<strong><p> <p>Are you a master at turning clients frowns upside down Do you have a knack for making people feel like rockstars If so weve got the perfect opportunity for you<p> <p>Join our dynamic team as a Client Success Champion Extraordinaire As a guardian of client happiness youll be the friendly face behind every success story the magician who turns challenges into victories and the ultimate cheerleader for our clients triumphs<br >Alleviate is one of the <strong>fastest growing<strong> companies in the Debt Relief space Every day we help clients find solutions to their financial challenges We are a vibrant and energetic organization of nearly 500 employees Alleviate offers a fun supportive culture with endless opportunities for growth and promotions We are currently investing heavily in marketing and technology to ensure continued growth <p> <p lang=enus xmllang=enus xmllang=enus><strong>Our Home<strong> Alleviate has a 30000 Sq foot headquarters based out of Irvine CA Our headquarters is located in the heart of Orange Countys booming business and finance district Our state of the art office has 2 designer living rooms 2 cafes a meditation room fully equipped work stations and a free fitness center We offer catered lunches onsite food trucks inoffice games paid parking quarterly parties amp events volunteer events and much more <p> <p><strong>Our Culture Why do our employees love working here <strong><br > <p> <ul><li> <p>Pay incentives including Commissions amp Bonuses <p> <li> <li> <p>Companybranded clothing and accessories <p> <li> <li> <p>Consistent employee recognition and appreciation <p> <li> <ul><ul><li> <p>Companysponsored events and volunteer opportunities <p> <li> <ul><p><strong>Schedule<strong> 8hour shift Monday to Friday 8AM 5PM<br ><strong>Location<strong> Fully InOffice Irvine CA<br ><strong>Starting Pay <strong> $1950 per hour + performancebased bonuses<p> <p><strong>General Summary <strong><p> <p>CS Account Managers are the Liaison between the company and the specific accounts customers theyve been assigned to The CS Account Manager assumes responsibility for the account from the point that theyve been assigned to it CS Account managers work with internal and external departments to ensure that client needs are understood and satisfied as quickly and effectively as possible to develop and maintain a strong and positive relationship <p> <p><strong>Essential Duties <strong><p> <ul><li> <p>Primary point of contact to a portfolio of assigned clients <p> <li> <li> <p>Communicate with clients to understand their needs and explain product value <p> <li> <li> <p>Act as a liaison between the client and departments within the organization to convey information ensure understanding and make certain everything gets done in an accurate timely manner <p> <li> <li> <p>Manage a high volume of outbound and inbound calls <p> <li> <li> <p>Help customers over the phone and online ie email amp sms <p> <li> <li> <p>Keep accurate records of all activity on the file to ensure accuracy and completeness of the file <p> <li> <li> <p>Keep clients satisfied and deliver an exceptional customer service experience on a day to day <p> <li> <li> <p>Monitor clients tasks accounts savings program terms to explain costs and negotiate new terms if necessary <p> <li> <li> <p>Schedule and meet client appointments and deadlines <p> <li> <li> <p>Provide progress reports to clients and upper management <p> <li> <li> <p>Make the client aware of other services and actions that may lead to greater success <p> <li> <li> <p>Build and maintain relationships based on trust empathy support respect and guidance towards the consumer <p> <li> <li> <p>Maintain a positive attitude and tone at all times <p> <li> <li> <p>Maintain strong client retention <p> <li> <li> <p>Resolve complaints and prevent additional issues by improving processes <p> <li> <li> <p>Provide high quality personable friendly and professional service at all times <p> <li> <li> <p>Adhere to company policies and procedures <p> <li> <li> <p>Regular attendance and punctuality <p> <li> <li> <p>Meetfollow up with scheduled client appointments and deadlines <p> <li> <li> <p>Work with the supervising team to create better methods to address customer complaints <p> <li> <li> <p>Adhere to company policies and procedures <p> <li> <li> <p>Regular attendance and punctuality <p> <li> <li> <p>Meetfollow up with scheduled client appointments and deadlines <p> <li> <li> <p>Work with the management team to create better methods to address customer complaints <p> <li> <ul><p><strong>Job Specifications Knowledge skills abilities and experience normally required for competent performance <strong><p> <p><strong>Knowledge and Experience <strong><p> <ul><li> <p>High School Diploma or GED required <p> <li> <li> <p>Minimum of 12 months of customer experience preferred <p> <li> <li> <p>Customer service phone experience preferred <p> <li> <ul><p><strong>Skills and Abilities<strong><p> <ul><li> <p>Extensive accurate product knowledge <p> <li> <li> <p>Adaptability and Problemsolving skills <p> <li> <li> <p>Ability to build rapport <p> <li> <li> <p>Excellent customer service skills Strong phone etiquette with active listening skills <p> <li> <li> <p>Clear amp concise communication skills <p> <li> <li> <p>Proactive approach to client stated and unstated needs <p> <li> <li> <p>Ability to think strategically <p> <li> <li> <p>Ability to negotiate <p> <li> <li> <p>Effective time management prioritization and multitasking skills <p> <li> <li> <p>Patience empathy and professionalism <p> <li> <li> <p>Problem Solving and decision making capabilities <p> <li> <li> <p>Ability to work in a remote team setting <p> <li> <li> <p>Strong attention to detail <p> <li> <li> <p>Highly motivated <p> <li> <li> <p>Ability to work under pressure and manage high stress level situations <p> <li> <li> <p>Ability to maintain control of escalations <p> <li> <li> <p>Ability to adaptrespond to different types of characters <p> <li> <li> <p>Ability to multi task prioritize and manage time effectively <p> <li> <ul><p>Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This position must pass a postoffer preemployment criminal background check <br > <p> <p><p>