Jobs at Realtor.com
441 open positions
HR Business Partner, Sr
Company: Realtor.com
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 03, 2024
<p><strong>At<strong> <strong>Realtorcom® we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals Our mission is to make buying selling renting and living in homes easier and more rewarding for everyone<strong><br ><strong>Building your career Build it better at Realtorcom® Join us and help change the world of real estate one home at a time<strong><br >This individual will report to the Director HRBP and will work closely with teams based in Austin TX Scottsdale AZ Westlake Village CA and Vancouver BC As a Sr HR Business Partner HRBP you will play a key role in helping our leaders think strategically about people amp culture helping to assess needs amp develop solutions in areas such as workforce planning organizational design performance management employee relations compensation retention career development and leadership development You must understand business priorities and translate them into a plan that supports our rapidly growing business unique culture and company values<br >Key Responsibilities<br >Partner with leadership teams to assess design and deliver solutions needed to optimize talent and enhance effectiveness including workforce planning compensation succession planning and performance management<br >Develop a deep understanding of your client groups their situations and most importantly their needs to better develop mutually defined solutions to problems<br >Actively partner coach amp develop leadership team members managers and individuals Provide management coaching to build leadership capabilities to address and resolve employee issues ensuring a balance in representing all parties interests<br >Monitor the pulse of employees and develop and execute on initiatives to ensure a high level of employee engagement and a positive employee experience<br >Be the go to person for employee related questions for the client groups team on just about anything including local office policies procedures systems benefits compensation leaves of absence etc<br >Apply indepth knowledge of legal requirements related to daytoday management of employees reducing legal risks and ensuring regulatory compliance Conduct effective thorough and objective investigations when needed<br >Ensure relevant people operational and administrative activities for the client groups team are carriedout in adherence to global standards<br >Managing amp leading internal communications to client groups team to ensure understanding and buyin<br >Assist with onboarding new staff particularly leadership and acquainting them with the company practices culture and business<br >Partner with our Total Rewards Talent Acquisition and Learning amp Development teams to optimize processes amp build initiatives to support the maturing of our people programs and HR function as a whole<br >Nurture protect and scale our realtorcomOpcity values culture and focus on diversity and inclusion through guidance on strategic amp tactical HR initiatives<br >The Ideal Profile<br >BSBA in related field or PHR preferred<br >8+ years experience in Human Resources at least 4 years prior HR Business Partner experience preferably supporting multiple types of client groups tech professional hourly<br >4+ years advising leadership and managing complex employee relations issues<br >Ability to align and connect the organization vision mission and values to HR strategies and programs<br >Strong working knowledge of multiple Human Resource disciplines including organizational design workforce planning employee relations performance acceleration talent development compensation diversity and inclusion and local employment laws<br >Ability to build relationships and communicate flexibly across all seniority levels functions and communication styles Proven track record of effectively coaching on and resolving sensitive employee issues<br >Unquestionable sense of integrity impeccable judgment and have mastered the ability to balance the needs of the company managers team members and practical HR compliance<br >Welldeveloped project management skills ability to juggle competing priorities and attention to detail<br >Savvy problem solver with a positive scrappy find a way to get it done mentality<br >We are a hybrid organization with 3 days a week in office The role is based in our Scottsdale AZ office<br ><strong>Do the best work of your life at Realtorcom®<strong><br >Here youll partner with a diverse team of experts as you use leadingedge tech to empower everyone to meet a crucial goal finding their way home And youll find your way home too People are our foundationthe core that drives us passionately forward At <strong>Realtorcom®<strong> youll bring your full self to work as you innovate with speed serve our consumers and champion your teammates In return well provide you with a warm welcoming and inclusive culture intellectual challenges and the development opportunities you need to grow <br >Diversity is important to us therefore <strong>Realtorcom®<strong> is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity andor expression marital status status as a disabled veteran andor veteran of the Vietnam Era or any other characteristic protected by federal state or local law In addition <strong>Realtorcom®<strong> will provide reasonable accommodations for otherwise qualified disabled individuals<p>
Director of Digital Marketing, Paid Search
Company: Realtor.com
Location: Austin, TX
Posted Apr 29, 2024
Realtor.com is looking for a Director of Digital Marketing (Paid Search) to lead an analytically-rooted team of Paid Search Analyst-Marketers, running all campaigns across our consumer buy, sell, and rent verticals. The company is looking for candidates with deep backgrounds in Search and a track record of leading high performing teams.
Director of Performance and App Marketing
Company: Realtor.com
Location: Austin, TX
Posted Apr 29, 2024
Realtor.com® is seeking a Director of Performance and App Marketing to lead their paid mobile and app strategy. The role involves inspiring and leading a team of marketing managers and analysts to meet revenue and consumer growth goals. The successful candidate will build and execute consumer acquisition strategies for app downloads and activating users on mobile, working closely with the app product team. They will also lead visual performance marketing strategies across various platforms and manage agency relationships. The ideal candidate should have a Bachelor's degree or equivalent experience, up to 10 years of related experience, and 5-7 years of management experience. They should have quantitative experience working with business and performance analytics, and demonstrate intellectual curiosity and problem-solving skills. Realtor.com® offers a diverse, inclusive culture, intellectual challenges, and development opportunities.
Senior Collections Specialist
Company: Realtor.com
Location: Austin, TX
Posted Apr 25, 2024
Realtor.com is looking for a Senior Collections Specialist to join their team. The job involves handling large volumes of accounts, researching and resolving discrepancies, and communicating with customers. The company values creativity, innovation, and collaboration, and offers a hybrid work environment.
Data Scientist
Company: Realtor.com
Location: Austin, TX
Posted May 09, 2024
Realtor.com® is seeking a Data Scientist in Growth Marketing Analytics to join their team in Austin, TX. The role involves collaborating with marketing teams, optimizing campaign effectiveness, and contributing insights that shape strategic decisions. The ideal candidate will have 2+ years of related experience in analytics or data science, robust analytics skills, and proficiency in SQL, Python, or R. The position offers an opportunity to work with leading-edge tech, innovate in real estate, and grow professionally in a diverse and inclusive culture.
Software QA Engineer, Sr
Company: Realtor.com
Location: Austin, TX
Posted Apr 28, 2024
Realtor.com® is seeking an experienced Sr. Software QA Engineer to join their Agile team in Austin, TX. The role involves defining a QE automation strategy, implementing features, and ensuring high-quality software delivery. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, along with at least five years of experience in software QA engineering. Key skills include proficiency in Core Java, QE Automation, SELENIUM, REST API Testing, and RDBMS systems. The position offers a work from home benefit and no travel is required. Realtor.com® values diversity and is an Equal Opportunity Employer.
Go-To-Market Manager
Company: Realtor.com
Location: Austin, TX
Posted Apr 25, 2024
Realtor.com® is seeking a Go-To-Market Manager with a B2B background and at least 10 years of post-university work experience. The role involves collaborating with various teams to ensure organizational readiness for new product launches, supporting GTM needs, and working closely with Product, B2B Marketing, Sales, and Support teams. The successful candidate will be responsible for product definition, positioning, and commercialization strategy, as well as enabling Sales success through product launch training. Realtor.com® values diversity and offers a warm, welcoming, and inclusive culture with intellectual challenges and development opportunities.
Director of Payroll
Company: Realtor.com
Location: Austin, TX
Posted May 10, 2024
Realtor.com® is seeking a Director of Payroll with extensive experience in payroll processes, compliance, and leadership. The role involves overseeing all payroll functions, ensuring accuracy and timely disbursement of wages, benefits, and tax withholdings. The candidate must stay updated with US and Canadian payroll tax laws, manage relationships with external service providers, and provide excellent customer service. Qualifications include a Bachelor's degree, professional certification (CPP), and 10+ years of experience in payroll, preferably in a multi-state environment. Strong analytical, communication, and interpersonal skills are required. Realtor.com® offers a collaborative culture, intellectual challenges, and opportunities for growth.
Senior Data Analyst
Company: Realtor.com
Location: Austin, TX
Posted May 10, 2024
Realtor.com is seeking a Senior Data Analyst for a Product Analytics role in Austin, TX. The ideal candidate will have a background in driving value through analysis of web analytics, product, and product functions, with expertise in long-term strategic business planning. The role involves partnering with major business functions to drive consumer engagement, conversion, and optimization of the consumer's journey. Responsibilities include decision support, AB testing analytics support, product development opportunity sizing, consumer behavior analysis, and performance management of Realtor.com's consumer internet business lines. The candidate should have a BA/BS in Analytics, Finance, Statistics, Applied Math, Data Science, Economics, or a related field, with 5+ years of experience. Strong analytical, critical thinking, decision-making, and problem-solving skills are required, along with experience in digital tools like Adobe Analytics and SQL. The company values diversity and offers a warm, welcoming, and inclusive culture with intellectual challenges and development opportunities.
Customer Success Advisor
Company: Realtor.com
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 01, 2024
<p><strong>At<strong> <strong>Realtorcom® we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals Our mission is to make buying selling renting and living in homes easier and more rewarding for everyone<strong><br ><strong>Building your career Build it better at Realtorcom® Join us and help change the world of real estate one home at a time<strong><br ><strong>Customer Success Advisor <strong>at httprealtorcom View all jobs <br >Scottsdale AZ<br >Do you have a passion for providing exceptional customer service Are you seeking an opportunity where you can make an impact grow your career and be a part of an amazing organization Our growing business is looking for a skilled problem solver to join our team as a Customer Success Advisor We seek an enthusiastic individual who can listen to customer issues and then offer solutions to each problem The successful candidate for this role will have a strong command of the companys customer service expectations and be welltrained in product knowledge that can be critical for offering indepth and accurate customer assistance<br ><strong>Job Overview<strong><br >As a Customer Success Advisor you will play a crucial role in ensuring our valued customers successful integration and utilization of realtorcom® products As the initial point of contact you will create a positive onboarding experience through inbound and outbound calls This role involves supporting customers on their recent purchases building rapport and providing comprehensive product setup amp onboarding support to empower them with the knowledge and tools necessary for success<br ><strong>What youll do<strong><br ><p><ul><li>Provide personalized onboarding sessions to ensure customers understand product features functionalities and benefits clearly<li> <li>Address customer inquiries and concerns serving as a knowledgeable and friendly resource<li> <li>Collaborate with the sales team to support their efforts and maintain a seamless transition from the sales process to onboarding<li> <li>Maintain accurate records of customer interactions and onboarding progress via Salesforce <li> <li>Collaborate with crossfunctional teams to enhance the overall customer experience<li> <li>Gather customer feedback to identify improvement areas and share insights with the product and development teams<li> <ul><p> <br ><strong>How we work<strong><br >We balance creativity and innovation on a foundation of inperson collaboration For most roles our employees work three or more days in our offices where they have the opportunity to collaborate inperson adding richness to our culture and knitting us closer together<br ><strong>What youll bring<strong><br ><p><ul><li>Minimum two years of customer service experience preferred ideally in a call center environment<li> <li>Must be willing to work in a heavy phonebased environment<li> <li>Must have an understanding of internet navigation and tools<li> <li>Excellent verbal and written communication skills with a friendly and engaging demeanor<li> <li>Must be able to type talk and navigate systems simultaneously<li> <li>Typing words per minute minimum expectation 3540 WPM<li> <li>Excellent track record of attendance<li> <li>Working knowledge and experience with Gmail Salesforce or other CRM platforms G Suite Calendly Instant Messenger and Chrome<li> <li>Must have a High School diploma or equivalent <li> <li>Strong problemsolving abilities and the ability to adapt to various customer needs<li> <li>Comfortable working Saturdays as part of shift with a day off during the week<li> <li>Organized with attention to detail<li> <li>Ability to work independently and collaboratively within a team<li> <li>Familiarity with real estate industry products and technologies is a plus<li> <ul><p> <br ><strong>Hours<strong> <br ><p><ul><li>Must be able to attend training Monday through Friday from 8 am to 430 pm for the first 3 weeks of employment including three days in office per week <li> <li>Regular working hours will consist of 40 hours between Monday and Saturday including three days in the office per week with shifts being scheduled between 6 am and 615 pm <li> <li>Closed on major holidays and Sundays <li> <ul><p> <br ><strong>Benefits<strong><br ><p><ul><li>Position offers $20 hourly base pay + a monthly bonus incentive of up to $500 based on performance metrics<li> <li>Hybrid work model 3 days in office amp 2 days at home<li> <li>Health dental and vision insurance<li> <li>401k retirement plan<li> <li>Professional development opportunities<li> <li>Dynamic and inclusive work culture<li> <ul><p> <br >Join our team and be a key player in shaping the success of our customers with realtorcom® products<br >Wed love to hear from you if you are passionate about customer success and thrive in a collaborative environment <br >Apply now by submitting your resume and a cover letter detailing your experience and why youre the ideal candidate for this role<br ><strong>Do the best work of your life at Realtorcom®<strong><br >Here youll partner with a diverse team of experts as you use leadingedge tech to empower everyone to meet a crucial goal finding their way home And youll find your way home too People are our foundationthe core that drives us passionately forward At <strong>Realtorcom®<strong> youll bring your full self to work as you innovate with speed serve our consumers and champion your teammates In return well provide you with a warm welcoming and inclusive culture intellectual challenges and the development opportunities you need to grow <br >Diversity is important to us therefore <strong>Realtorcom®<strong> is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity andor expression marital status status as a disabled veteran andor veteran of the Vietnam Era or any other characteristic protected by federal state or local law In addition <strong>Realtorcom®<strong> will provide reasonable accommodations for otherwise qualified disabled individuals<p>
Principal Machine Learning Engineer
Company: Realtor.com
Location: Austin, TX
Posted Apr 28, 2024
Realtor.com is seeking a Principal Machine Learning Engineer to join their team in Austin, TX. The role involves leading collaboration with data scientists and product managers to build new data-driven and machine learning-based features. The ideal candidate should have a degree in computer science, statistics, or related fields, with 5+ years of industry experience deploying machine learning models to production at scale. They should be proficient in SQL, Python, and the AWS stack. The company values creativity, innovation, and a strong work ethic, offering a dynamic work environment and opportunities for growth.
Voice Intelligence Specialist I
Company: Realtor.com
Location: Austin, TX
Posted May 04, 2024
<p><strong>At<strong> <strong>Realtorcom® we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals Our mission is to make buying selling renting and living in homes easier and more rewarding for everyone<strong><br ><strong>Building your career Build it better at Realtorcom® Join us and help change the world of real estate one home at a time<strong><br ><strong>Voice Intelligence Specialist I <strong>at Realtorcom View all jobs <br ><strong>Location Austin TX<strong><br >Are you a quality assurance expert Our Voice Intelligence Specialist I acts as a liaison between frontline call center representatives and the Voice Intelligence program by leveraging speech analytics tools NICENexidia Gong etc for comprehensive call analysis The primary focus of the Voice Intelligence Specialist I is to evaluate calls and analyze aggregated call data to ensure the highest level of consumercustomer experience across our call center and mitigate all legal risks to the business They will also help support front line agents by identifying key areas of opportunity to implement established best practices that can produce positive revenue gains <br ><strong>What youll do<strong> <br ><p><ul><li>Uses speech analytic tools to conduct indepth call analysis that produce key insights from both a compliance brand integrity and revenue generation perspective<li> <li>Maintains standards that lead to positive interactions that ensure brand integrity and a high level of consumercustomer satisfaction<li> <li>Maintains standards and ensures that compliance policies and procedures are met<li> <li>Collaborates with Voice Intelligence Manager and other Voice Intelligence Specialists in identifying and implementing best practices to drive brand integrity compliance and performance at RDC<li> <ul><p> <br ><strong>How we work<strong><br >We balance creativity and innovation on a foundation of inperson collaboration For most roles our employees work three or more days in our offices where they have the opportunity to collaborate inperson adding richness to our culture and knitting us closer together<br ><strong>What youll bring<strong><br ><p><ul><li>Associates Degree andor 3+ years of experience working in a call center environment interacting with customers prospective customers <li> <li>12 years sales experience<li> <li>1+ years of professional experience Quality Assurance experience preferred<li> <li>Bilingual in Spanish Preferred<li> <li>Proficient in GSuite Slides Sheets Doc Calendar etc<li> <li>Proficient in Microsoft Suite Especially Microsoft Excel<li> <li>Can type 60wpm<li> <li>Outstanding Customer Service Sales Skills and dedication to providing exceptional Customer Care<li> <li>Effective Verbal and Written Communication Skills<li> <li>Solid time management skills<li> <li>Must be selfmotivator and selfstarter<li> <li>Ability to focus and provide consistently high levels of accuracy in a repetitive environment<li> <li>Strong Priority Management amp Organizational Skills<li> <li>Attention to Detail<li> <li>Collaborative Work Style and Skills<li> <ul><p> <br ><strong>Do the best work of your life at Realtorcom®<strong><br >Here youll partner with a diverse team of experts as you use leadingedge tech to empower everyone to meet a crucial goal finding their way home And youll find your way home too People are our foundationthe core that drives us passionately forward At <strong>Realtorcom®<strong> youll bring your full self to work as you innovate with speed serve our consumers and champion your teammates In return well provide you with a warm welcoming and inclusive culture intellectual challenges and the development opportunities you need to grow <br >Diversity is important to us therefore <strong>Realtorcom®<strong> is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity andor expression marital status status as a disabled veteran andor veteran of the Vietnam Era or any other characteristic protected by federal state or local law In addition <strong>Realtorcom®<strong> will provide reasonable accommodations for otherwise qualified disabled individuals<p>