Jobs at ServiceNow

Positions 12,337

ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.

Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.

Job Transparency provides real‑time salary data, employee reviews, and hiring trends for every ServiceNow listing. Armed with this information, candidates can negotiate better offers, benchmark against peers, and gauge team satisfaction before submitting an application.

Cloud Infrastructure Engineer

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 13, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded in 2004 by Fred Luddy and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. ServiceNow offers a range of services, including cloud-based platform management, automation, and innovation.

HR Business Partner Director

Company: ServiceNow

Location: Other US Location

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic HR professional to contribute to business growth and development. The role involves understanding business direction, influencing business choices, and developing business unit people strategies. The ideal candidate will have experience in client support, coaching, and team development, with the ability to thrive in a fast-paced environment. They will act as a trusted advisor, providing strategic insight on people-related topics and using data to inform guidance to business leadership.

Senior Problem Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 13, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Problem Manager. The role involves driving root cause investigations, collaborating with cross-functional teams, and implementing quality improvement initiatives. The ideal candidate should have 6+ years of technical experience, proficiency in problem management, strong analytical skills, and experience with ServiceNow platform. The company offers a competitive base pay, benefits, and opportunities for growth.

Senior Technical Consultant - ITOM

Company: ServiceNow

Location: Other US Location

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technology Workflows Senior Consultant with expertise in IT Operations Management (ITOM). The role involves delivering ServiceNow solutions in a client-focused consulting environment, leading technical aspects of project and solution delivery, and collaborating with talented consultants to deliver next-generation solutions for ServiceNow's customers. The ideal candidate should have a solid understanding of the ITIL Model, experience with public-private cloud platforms, proficiency in scripting languages, and strong system administration skills. The role offers opportunities for professional growth, collaboration, and making a tangible impact on business processes.

Client Director - Microsoft

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 13, 2025

The text highlights ServiceNow's growth as a global leader in innovative AI technology, emphasizing its mission to empower organizations and improve work processes. It outlines a senior sales role with strategic responsibilities and competitive compensation, while promoting inclusivity and equal opportunity.

Staff Machine Learning Engineer

Company: ServiceNow

Location: South Bay

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced AI researcher to build and evolve the AI platform. The role involves developing next-generation Large Language Models (LLMs) for enterprise language generation, collaborating with a team of developers, and contributing to the implementation of tools for LLM evaluation. The ideal candidate should have 6+ years of relevant experience, solid expertise in Python and Machine Learning, and experience with LLM benchmarking and evaluation. The company offers a competitive base pay, equity, and benefits package.

Staff Data Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 13, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Staff Data Engineer in Hyderabad, India, to join their FSC engineering team. The role involves building systems for data collection, management, and conversion, ensuring data quality, and collaborating with various teams to prep data for models and dashboards.

Dir, Solution Consulting - Manufacturing

Company: ServiceNow

Location: Boston, MA

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director of Solution Consulting for Manufacturing. The role involves leading a team of presales solution architects, driving cross-industry development, and facilitating value-based solutions with partners. The ideal candidate should have 7+ years of experience in building or leading presales or professional services organizations, strong leadership and relationship-building abilities, and experience with Service Providers, Outsourcers, and Global System Integrators. The candidate will be responsible for coaching and mentoring team members, managing day-to-day activities, and aligning resources effectively.

Senior Manager, Sales - Retail Industry

Company: ServiceNow

Location: Other US Location

Posted Jan 19, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to manage a team of direct Sales Executives and drive rapid new business sales growth within a defined territory. The role involves building and driving sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and achieving annual sales goals. The ideal candidate should have extensive new business sales success, strong strategic thinking, and excellent relationship-building skills. Fluency in German and English is required.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 13, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. The Solution Consultant role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to generating and maturing ITAM and EAM pipeline. The role requires 7+ years of relevant experience, strong communication skills, and technical expertise.

EMEA Communications Intern

Company: ServiceNow

Location: Other US Location

Posted Jan 20, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a communications intern for a six-month internship in Europe, Middle East, and Africa. The role involves supporting operations, content, and social media. Key responsibilities include coordinating team business reviews, managing financial operations, maintaining social media performance, and updating content records. The ideal candidate should be enrolled in a communications-related degree, super organized, creative, and have knowledge of social media platforms, Canva, Figma, Sprinklr, and Adobe Analytics.

Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 13, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. Qualifications include 2+ years of experience with relevant technologies, proficiency in Java, JUnit, Selenium, TestNG, and agile methodology. The company values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow values innovation, teamwork, and work‑life balance. Employees receive generous PTO, remote hybrid options, and a culture that rewards continuous learning. The company encourages cross‑functional collaboration and offers internal mobility for career growth.
What types of positions are available at ServiceNow?
ServiceNow hires software engineers, cloud architects, data scientists, product managers, UX designers, sales engineers, professional services consultants, and support specialists. Roles often require Agile experience, strong problem‑solving skills, and a customer‑first mindset.
How can I stand out as an applicant for ServiceNow?
Showcase relevant projects on GitHub, demonstrate familiarity with ServiceNow’s platform or similar workflow tools, and prepare for technical interviews that test coding, design, and system thinking. Highlight certifications, such as AWS or Azure, and articulate how you can drive digital transformation for clients.

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