Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
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Staff Security Contracts Analyst
Company: ServiceNow
Location: Other US Location
Posted Jan 20, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a dynamic and experienced Information Senior Security Contracts Manager. The role involves collaborating with legal teams and stakeholders to enhance contractual language related to information security, proposing standard language, leading customer negotiations, and staying updated on industry trends. The ideal candidate should have 5+ years of information security expertise, 4+ years of legal experience, and a comprehensive understanding of the enterprise IT landscape. Strong team collaboration, self-starting abilities, and excellent communication skills are required. ServiceNow values diversity, creativity, and innovation, and encourages candidates from diverse backgrounds to apply.
New Logo Account Executive
Company: ServiceNow
Location: Atlanta, GA / Remote
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive. This role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, developing sales strategies, creative marketing, understanding customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals. Travel up to 50% may be required.
Director Solution Consultant - State and Local
Company: ServiceNow
Location: Chicago, IL / Remote
Posted Jan 21, 2025
ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company seeks a Director of Solution Consulting for the US State & Local Government and Education business to lead a team of pre-sales leaders and consultants, driving business growth and setting clear goals. The role involves leading a team, developing capabilities, collaborating across the organization, and setting standards for world-class execution of key presales activities.
Technical Curriculum Quality Assurance
Company: ServiceNow
Location: Other US Location
Posted Jan 20, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Quality Assurance professional with a Bachelor's degree and 2+ years of experience. The role involves reviewing technical curriculum materials, testing elearning modules, and collaborating with instructional designers. The company offers professional development, a collaborative environment, and the opportunity to work with a talented team. Qualifications include strong attention to detail, problem-solving skills, and familiarity with technical concepts.
Sr Mid-Market Account Executive - Spanish Speaking
Company: ServiceNow
Location: Dublin, Ireland
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly driven Inside Sales Representative. The role involves strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring customers continue to benefit from the NOW Platform. The candidate should have a proven track record in new business pipeline generation, ideally over the telephone within an enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. The role requires understanding organizational business drivers, challenges, and pain points, and mapping ServiceNow solutions to these. The candidate should possess excellent presentation, listening, verbal, and written skills, along with strong relationship-building abilities. Fluency in Spanish and English is required.
Transfer Pricing - Finance Operations
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Jan 21, 2025
ServiceNow, a global market leader founded in 2004, is seeking a transfer pricing expert with 7+ years of experience in Finance, Accounting, Computer Science, or Engineering. The role involves managing all aspects of transfer pricing operations, conducting data analytics, and collaborating with various teams. The company values inclusivity and welcomes candidates from diverse backgrounds. The position offers opportunities for process improvements and automation, and requires advanced Excel modelling skills.
Client Director - Life Sciences
Company: ServiceNow
Location: Chicago, IL / Remote
Posted Jan 21, 2025
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description is for a strategic leader to manage relationships with key accounts, oversee solution teams, and drive customer success. Qualifications include extensive client management experience, sales expertise in IT sectors, and the ability to lead virtual teams. The role offers competitive compensation and benefits, with a base pay range of $154,080 - $254,280, depending on location and experience.
Sr Digital Sales Representative
Company: ServiceNow
Location: Tokyo, Japan
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly driven Inside Sales Representative. The role involves strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring customers continue to get value from the NOW Platform. The candidate should have a demonstrable track record in new business pipeline generation, ideally over the telephone within an Enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. Qualifications include a proven sales record, 1-3+ years of full sales cycle experience, understanding of the sales process, and excellent communication skills.
Advisory Solution Consultant - Retail
Company: ServiceNow
Location: Tokyo, Japan
Posted Jan 21, 2025
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent, cloud-based platform that connects people, systems, and processes. They seek a Solution Consultant with 7+ years of experience in pre-sales consulting or sales engineering, proficient in the ServiceNow platform, to drive product sales and provide technical expertise during sales cycles.
Technical Portfolio Analyst (Intern)
Company: ServiceNow
Location: Orlando, FL / Remote
Posted Jan 21, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking interns for a 12-week program across various business functions. The role of a Technical Portfolio Analyst involves supporting the creation and enhancement of Technical Accelerators to help customers unlock business value and accelerate ServiceNow product adoption. Qualifications include being enrolled in an accredited university, excellent communication skills, proficiency in Microsoft Office products, and a customer-focused mindset. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.
Sr Inbound Product Manager
Company: ServiceNow
Location: Hyderabad, India
Posted Jan 21, 2025
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The role involves leading product strategy for growth to $10B+ in revenue, communicating product priorities, and integrating usability studies into product requirements. Qualifications include 5+ years of software product management experience, strong prioritization skills, and a track record in building customer relationships.
Advisory Solution Consultant - SPM
Company: ServiceNow
Location: Toronto, Canada / Remote
Posted Jan 21, 2025
ServiceNow is seeking a Pre-Sales Engineer with 5+ years of experience in a SaaS environment. The role involves creating and contributing to sales campaigns for Strategic Portfolio Management (SPM), serving as a thought leader, and collaborating with sales teams to identify technical champions within client organizations. The candidate will provide technical guidance, training, and support, and drive initiatives to cultivate a network of enthusiastic advocates. They will also establish strong alignment with Product Management and Engineering teams, facilitate customer workshops, and contribute to the SPM product suite pipeline. The ideal candidate should have a strong understanding of the PPM market, familiarity with specific industries, and exceptional communication and presentation skills.