Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Security Contracts Analyst

Company: ServiceNow

Location: Other US Location

Posted Jan 20, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a dynamic and experienced Information Senior Security Contracts Manager. The role involves collaborating with legal teams and stakeholders to enhance contractual language related to information security, proposing standard language, leading customer negotiations, and staying updated on industry trends. The ideal candidate should have 5+ years of information security expertise, 4+ years of legal experience, and a comprehensive understanding of the enterprise IT landscape. Strong team collaboration, self-starting abilities, and excellent communication skills are required. ServiceNow values diversity, creativity, and innovation, and encourages candidates from diverse backgrounds to apply.

New Logo Account Executive

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive. This role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, developing sales strategies, creative marketing, understanding customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals. Travel up to 50% may be required.

Director Solution Consultant - State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company seeks a Director of Solution Consulting for the US State & Local Government and Education business to lead a team of pre-sales leaders and consultants, driving business growth and setting clear goals. The role involves leading a team, developing capabilities, collaborating across the organization, and setting standards for world-class execution of key presales activities.

Technical Curriculum Quality Assurance

Company: ServiceNow

Location: Other US Location

Posted Jan 20, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Quality Assurance professional with a Bachelor's degree and 2+ years of experience. The role involves reviewing technical curriculum materials, testing elearning modules, and collaborating with instructional designers. The company offers professional development, a collaborative environment, and the opportunity to work with a talented team. Qualifications include strong attention to detail, problem-solving skills, and familiarity with technical concepts.

Transfer Pricing - Finance Operations

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 21, 2025

ServiceNow, a global market leader founded in 2004, is seeking a transfer pricing expert with 7+ years of experience in Finance, Accounting, Computer Science, or Engineering. The role involves managing all aspects of transfer pricing operations, conducting data analytics, and collaborating with various teams. The company values inclusivity and welcomes candidates from diverse backgrounds. The position offers opportunities for process improvements and automation, and requires advanced Excel modelling skills.

Client Director - Life Sciences

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description is for a strategic leader to manage relationships with key accounts, oversee solution teams, and drive customer success. Qualifications include extensive client management experience, sales expertise in IT sectors, and the ability to lead virtual teams. The role offers competitive compensation and benefits, with a base pay range of $154,080 - $254,280, depending on location and experience.

Sr Digital Sales Representative

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly driven Inside Sales Representative. The role involves strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring customers continue to get value from the NOW Platform. The candidate should have a demonstrable track record in new business pipeline generation, ideally over the telephone within an Enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. Qualifications include a proven sales record, 1-3+ years of full sales cycle experience, understanding of the sales process, and excellent communication skills.

Advisory Solution Consultant - Retail

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent, cloud-based platform that connects people, systems, and processes. They seek a Solution Consultant with 7+ years of experience in pre-sales consulting or sales engineering, proficient in the ServiceNow platform, to drive product sales and provide technical expertise during sales cycles.

EMEA Communications Intern

Company: ServiceNow

Location: Other US Location

Posted Jan 20, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a communications intern for a six-month internship in Europe, Middle East, and Africa. The role involves supporting operations, content, and social media. Key responsibilities include coordinating team business reviews, managing financial operations, maintaining social media performance, and updating content records. The ideal candidate should be enrolled in a communications-related degree, super organized, creative, and have knowledge of social media platforms, Canva, Figma, Sprinklr, and Adobe Analytics.

Technical Portfolio Analyst (Intern)

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking interns for a 12-week program across various business functions. The role of a Technical Portfolio Analyst involves supporting the creation and enhancement of Technical Accelerators to help customers unlock business value and accelerate ServiceNow product adoption. Qualifications include being enrolled in an accredited university, excellent communication skills, proficiency in Microsoft Office products, and a customer-focused mindset. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

Advisory Solution Consultant - SPM

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 21, 2025

ServiceNow is seeking a Pre-Sales Engineer with 5+ years of experience in a SaaS environment. The role involves creating and contributing to sales campaigns for Strategic Portfolio Management (SPM), serving as a thought leader, and collaborating with sales teams to identify technical champions within client organizations. The candidate will provide technical guidance, training, and support, and drive initiatives to cultivate a network of enthusiastic advocates. They will also establish strong alignment with Product Management and Engineering teams, facilitate customer workshops, and contribute to the SPM product suite pipeline. The ideal candidate should have a strong understanding of the PPM market, familiarity with specific industries, and exceptional communication and presentation skills.

Sr Inbound Product Manager

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The role involves leading product strategy for growth to $10B+ in revenue, communicating product priorities, and integrating usability studies into product requirements. Qualifications include 5+ years of software product management experience, strong prioritization skills, and a track record in building customer relationships.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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