Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Principal Techical Consultant, Creator Workflows

Company: ServiceNow

Location: Addison, TX / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a functional and technical expert in front-end technologies for their Creator Workflows and Platform Expert Services team. The ideal candidate should be a passionate designer or developer with experience in JavaScript frameworks, web technologies, and user-centered design. Responsibilities include building ServiceNow user experiences, leading design workshops, and advising customers on improving processes and user experiences.

Principal Technical Consultant, Federal

Company: ServiceNow

Location: Fort Meade, MD

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Pr. Technical Consultant, IT Workflow with a Top Secret / Sensitive Compartmented Information (TS/SCI) clearance. The role involves configuring ServiceNow IRM products, driving customer adoption, and providing prescriptive guidance to help customers achieve their business outcomes. The successful candidate will be a technical expert, leading customer design workshops, and guiding customers in completing required documentation. They will also develop integration and portal components, prepare customer-facing deliverables, and promote continuous improvement practices. The role requires at least 5 years of configuration/development experience, strong understanding of IT systems, and excellent interpersonal skills.

Senior Linux System Admin -- Federal

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They are seeking a Senior Linux System Admin to support on-premise customers, requiring strong Linux expertise, experience with relational databases, and problem-solving skills. The role involves delivering solution architecture, collaborating with various teams, and designing scalable software architecture. The company offers competitive compensation, benefits, and an inclusive work environment.

Sr Financial Reporting Analyst (Tax)

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 20, 2024

ServiceNow, a global market leader founded in San Diego in 2004, is seeking a Senior Financial Reporting Analyst for its offices in Hyderabad or Bangalore. The role involves day-to-day international financial reporting, preparation of financial statements, tax computation, and compliance support. The ideal candidate should be a Chartered Accountant with 3-5 years of experience in taxation, preferably in Global Capability Centers or Multinational Corporations. Extensive knowledge of Income tax acts, India statutory and tax audit, and financial statement preparation is required. Experience with SAP and Workiva is a plus.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description outlines a role focused on maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. The role requires 4+ years of QA experience, Java programming skills, and proficiency in JavaScript, Eclipse, Jenkins, Maven, and Git. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

GenAI Architect

Company: ServiceNow

Location: New York, NY / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and staying updated with industry trends. The ideal candidate should have at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. A proven track record in driving business growth and customer satisfaction with emerging technologies is required. The role offers a competitive compensation package and benefits.

Manager, Technical Support Management

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support professional with at least 6 years of experience. The role involves managing KPIs, leading a technical team, overseeing change management, and ensuring top-notch customer support. The ideal candidate should have a customer-first mindset, strong leadership skills, and the ability to drive efficient operations. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Global Partner Seller

Company: ServiceNow

Location: Sydney, Australia

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. The job description outlines a role focused on selling SaaS and PaaS offerings to a specific region, implementing the Service Provider Program, and driving growth agendas for partners. The ideal candidate should have at least 5 years of go-to-market experience with partners and Service Providers, knowledge of enterprise sales, and strong program management skills.

Staff Technical Writer

Company: ServiceNow

Location: Ramat Gan, Israel / Remote

Posted Dec 20, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to support over 8,100 customers, including 85% of the Fortune 500.

Business Operations Analyst

Company: ServiceNow

Location: Singapore

Posted Dec 20, 2024

ServiceNow, a global market leader founded in 2004, is seeking a candidate with at least 1 year of Workday and/or ServiceNow experience. The role involves managing master data in core systems, collaborating with cross-functional teams, and developing UAT strategies. The successful candidate will also be responsible for maintaining standardized data definitions, creating reports, and preparing complex HR reports. A strong analytical mindset, data-driven approach, and passion for data integrity are required. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

Senior Enterprise Sales Associate - Dutch and French speaking

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Enterprise Sales Associate. The role involves driving new sales revenue, building quotes and proposals, and creating strategic account plans. The successful candidate will work alongside Account Executives, Solutions Consultants, and other teams to ensure customer satisfaction and drive additional revenue streams. Prior experience in sales, coachability, and a focus on personal development are key qualifications. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Advisory Solution Consultant - Insurance

Company: ServiceNow

Location: New York, NY / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant (Core) for Enterprise Insurance customers. The role involves providing consultative pre-sales support, creating tailored solutions, and demonstrating the technical and business value of ServiceNow solutions. The ideal candidate should have 7+ years of pre-sales solution consulting experience, Financial Services experience, proficiency with the ServiceNow platform, and territory management skills. The position offers a competitive base pay, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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