Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Pre-Sales Solution Architect

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Architect. This role involves consulting with customers to implement ServiceNow solutions, driving adoption, and accelerating business outcomes. The Solution Architect will provide architectural guidance, deep business acumen, and product expertise. They will work closely with Sales, Solution Consulting, and ServiceNow Services Account Executives to qualify, manage, and close Expert Services opportunities. The role requires a broad understanding of the ServiceNow platform and the ability to create multi-product solutions. The Solution Architect will also drive Expert Services sales, provide technical thought leadership, and support pre-sales activities.

Advisory Solution Consultant, ITAM

Company: ServiceNow

Location: Austin, TX / Remote

Posted Dec 20, 2024

ServiceNow is seeking a Technology Workflows Solution Consultant with IT Asset Management expertise. The role involves contributing to showcases, creating enabling programs, participating in sales campaigns, aligning with product management, mentoring peers, and demonstrating products. Qualifications include 7+ years of pre-sales consulting, ServiceNow ITAM experience, and knowledge of ITIL/CMDB. ServiceNow values inclusivity and flexibility in its distributed work environment.

Senior Manager, Enterprise Sales Associates EMEA South

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a leader for its EMEA Digital Go to Market team. The role involves managing a team of Enterprise Sales Associates, influencing revenue growth, and optimizing sales productivity. The ideal candidate should have experience leading sales organizations in high-growth tech companies, a proven track record in exceeding targets, and strong stakeholder management skills. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Inbound Product Manager - HR BU

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They seek a Senior Product Manager to lead the development of a consumer-grade user experience for their products, aiming to provide an enterprise service experience comparable to consumer-grade experiences. The role involves collaborating with various teams, understanding customer challenges, and driving a roadmap for improved service experiences.

Real Account Manager - SLED

Company: ServiceNow

Location: Weston, MA

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Renewal Account Manager with 5+ years of experience. The role involves negotiating contracts, understanding customer needs, monitoring health metrics, and ensuring customer value realization. The company offers a competitive base pay, equity, variable compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Enterprise Sales Associate - Norwegian speaker

Company: ServiceNow

Location: Staines, United Kingdom

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking an Enterprise Sales Associate to drive sales revenue, support account teams, and contribute to the digital transformation of clients. The role involves learning from experienced sales professionals, prospecting, building quotes, and providing customer support.

GenAI Architect

Company: ServiceNow

Location: Philadelphia, PA / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They should possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Staff Software Engineer, Core Platform

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They are seeking a senior software engineer with 6+ years of Java experience, passion for JavaScript, and knowledge of modern UI frameworks. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. ServiceNow values inclusivity and offers competitive compensation with benefits.

Staff Systems Operations Engineer- Infrastructure

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The job description outlines a role focused on managing the end-user experience for ServiceNow, including training, support, and engagement. The ideal candidate should have 5+ years of IT experience, with 2+ years in ServiceNow tools, and possess strong technical knowledge, communication skills, and the ability to work in a fast-paced environment.

Partner Advocate Director

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 20, 2024

ServiceNow is seeking a Partner Advocate Director to optimize partner engagement processes, prioritize customer and partner interactions, and lead complex customer meetings. The ideal candidate should have 10+ years of experience, preferably in management consulting, sales strategy, or tech operations. They must possess strong team management, learning agility, and communication skills. The role involves up to 50% travel and offers a competitive compensation package based on experience and location. ServiceNow values inclusivity and encourages candidates from diverse backgrounds to apply.

Sr Digital Sales Representative

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly driven Inside Sales Representative. The role involves strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring customers continue to get value from the NOW Platform. The candidate should have a demonstrable track record in new business pipeline generation, ideally over the telephone within an Enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. Qualifications include a proven sales record, 1-3+ years of full sales cycle experience, understanding of the sales process, and excellent communication skills.

Operational Technology (OT) Solution Consultant

Company: ServiceNow

Location: Other US Location

Posted Dec 20, 2024

ServiceNow is a company that aims to make the world work for everyone by providing technology solutions and moving fast to meet the needs of customers and communities. They value inclusivity and welcome candidates from diverse backgrounds. The company offers a range of roles, including the Operational Technology OT Solution Consultant role, which involves driving innovative business solutions with customers and partnering with sales, solution consulting, and the ServiceNow ecosystem. The role requires domain expertise in Operational Technology and related industries, as well as strong presales or consulting experience. ServiceNow is an equal opportunity employer and strives to create an accessible and inclusive experience for all candidates.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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