Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Principal Success Architect
Company: ServiceNow
Location: São Paulo, Brazil / Remote
Posted Dec 20, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job description is for a Customer Outcomes Principal Success Architect role, focusing on developing C-level relationships, improving customer outcomes, and driving product adoption, renewals, and expansion. The ideal candidate should have extensive experience in professional services, management consulting, and digital transformation, with a strong background in IT, HR, and GBS transformations.
Staff Product Manager - Cloud Observability - Federal
Company: ServiceNow
Location: Redmond, WA / Remote
Posted Dec 20, 2024
ServiceNow is seeking a Staff Product Manager to develop innovative Cloud Observability and analytics solutions. The role involves defining product vision, collaborating on the product roadmap, and working with distributed engineering teams. The ideal candidate should have 8+ years of product management experience, a focus on Observability and Analytics solutions, and experience with cloud-based products. The position offers competitive compensation, benefits, and a flexible work environment. ServiceNow is committed to diversity and inclusion, and welcomes candidates from varied backgrounds.
Senior Engineer, GenAI/ML
Company: ServiceNow
Location: Hyderabad, India
Posted Dec 20, 2024
ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The job description seeks a candidate with 5-8 years of IT experience, including 3 years in ServiceNow development, to build scalable code, automate tasks, and optimize processes using ML operations. The ideal candidate should have knowledge of ServiceNow modules, relational databases, and scripting languages. Strong communication and analytical skills are required.
Sr Platform Architect
Company: ServiceNow
Location: São Paulo, Brazil / Remote
Posted Dec 20, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Platform Architect for the Customer Outcomes team. The role involves establishing a technical foundation in the ServiceNow Platform, designing solutions for improved customer outcomes, and guiding customers, partners, and internal teams. The ideal candidate should have 8+ years of progressive experience, management consulting experience, and ServiceNow certifications. The role requires up to 80% travel and the ability to work independently in a fast-paced environment.
Real Account Manager - SLED
Company: ServiceNow
Location: San Diego, CA
Posted Dec 20, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The job description outlines a Renewal Account Management role, requiring 5+ years of experience in account management or customer success, proficiency in contract renewal processes, and strong customer relationship skills. The role involves negotiating contracts, identifying customer needs, and ensuring customer value realization. ServiceNow values inclusivity and offers competitive compensation with benefits.
Anaplan Solution Architect'
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Dec 20, 2024
ServiceNow is seeking a Customer Outcomes Success Architect to develop and maintain C-level relationships, drive customer outcomes, and ensure product adoption, renewals, and expansion. The ideal candidate should have extensive experience in management consulting, particularly in technology and organizational transformation, with a proven track record at F50-500 accounts. Key responsibilities include servicing VLE/LE accounts, understanding business objectives, defining customer roadmaps, and establishing delivery operating models. Qualifications include a BA/BS, 7+ years of management consulting leadership experience, and expertise in digital transformation, IT, HR, and GBS transformation.
Field CTO
Company: ServiceNow
Location: Washington, DC / Remote
Posted Dec 20, 2024
ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of job opportunities, including Enterprise Architect roles, which involve working with customers to identify pain points and opportunities to deliver value. The company values diversity and inclusion, and offers competitive compensation and benefits packages.
GenAI Architect
Company: ServiceNow
Location: Boston, MA / Remote
Posted Dec 20, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.
Principal Product Security Engineer | Design
Company: ServiceNow
Location: Milwaukee, WI / Remote
Posted Dec 20, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Security Engineer. The role involves defining security strategies, working with engineering and customer success teams, conducting market research, and ensuring the company's products meet customer needs. The ideal candidate should have extensive security and program management experience, strong communication skills, and familiarity with Agile frameworks and cloud platforms.
New Logo Account Executive - Retail industry
Company: ServiceNow
Location: Hamburg, Germany
Posted Dec 20, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive based in Hamburg. The role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals.
Associate Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Dec 20, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a candidate with 0+ years of relevant experience, knowledge of programming languages like JavaScript, Python, or Ruby, and strong problem-solving skills. The role involves maintaining automation test frameworks, designing testing strategies, and working with engineering teams to troubleshoot issues. ServiceNow offers competitive compensation, benefits, and a flexible work environment.
Sr Solution Consultant - German speaking
Company: ServiceNow
Location: Munich, Germany
Posted Dec 20, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. They seek a Solution Consultant with 5+ years of experience in pre-sales consulting or sales engineering, proficient in the ServiceNow platform, to drive product sales and support sales cycles, guide strategic programs, and provide feedback for product enhancements.