Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Design Director, Global Brand

Company: ServiceNow

Location: New York, NY / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead its brand and strategy team. The role involves developing and scaling the ServiceNow brand identity, driving a design-led vision, and fostering an inclusive design culture. The ideal candidate should have extensive experience in design, brand building, and people management, with a proven track record in leading integrated brand efforts. They must be comfortable with creative tools, have strong communication skills, and be able to influence large organizations. The compensation for this role ranges from $169,500 to $296,500, plus equity, variable/incentive compensation, and benefits.

Intern - Associate Software Engineer

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer a 6-month internship starting June 2025, focusing on developing cloud software, collaborating with a team, and mastering new areas. Qualifications include being a university student, experience with Java, OOP, relational databases, and front-end technologies. ServiceNow values inclusivity and equal opportunity employment.

Staff Inbound Product Manager- Agent Skills

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Product Manager for the Agent Assist team. The role involves identifying key product skills for AI adoption, collaborating with business units, and creating roadmaps for product skill delivery. The ideal candidate should have 8+ years of software product management experience, a strong understanding of AI/ML architectures, and a customer-first mindset. The position is hybrid, with a preference for West Coast candidates, and offers a competitive salary and benefits package.

Senior Solution Sales Executive (Financial Services)

Company: ServiceNow

Location: New York, NY / Remote

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Solution Sales Executive role involves overseeing the market success of ServiceNow's Customer Workflow products, supporting territory strategy, and coaching team members. The role requires 7+ years of experience in specialty solutions, understanding of business sales processes, and alignment with Now Value principles.

Strategic Portfolio Management (SPM) Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior SPM Technical Consultant. The role involves configuring the ServiceNow Platform, designing and delivering SPM solutions, providing oversight of code development, advising customers on platform capabilities, and maintaining certifications. The ideal candidate has 8+ years of professional services experience, ServiceNow certifications, and strong English skills. ServiceNow values inclusivity and diversity, encouraging applications from all backgrounds.

Sr Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They are seeking a senior Java developer with experience in JavaScript, UI frameworks, and design patterns. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

GenAI Architect

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

AWS Sales Executive - Manufacturing Industry, Americas

Company: ServiceNow

Location: Santa Clara, CA

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly motivated leader to drive and scale the growth of their AWS business, focusing on enterprise customers in Manufacturing, Retail, and Hospitality industries. The role involves meeting sales quotas, pipeline forecasting, building relationships with customers, AWS, and ServiceNow field sellers, and leading virtual teams. Success requires a balance of sales, strategy, and a 'get it done' attitude, with a proven track record of delivering results and strong business acumen. The ideal candidate should have 10+ years of experience in large client management, 5+ years in a Client Director role, and expertise in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management.

Staff Product Designer

Company: ServiceNow

Location: Hyderabad, India / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design professional with 7+ years of experience. The role involves leading complex initiatives, delivering world-class experiences, and driving end-to-end product experiences. The company values diversity and inclusivity, with design having a significant role in their product development. The ideal candidate should have a growth mindset, ability to articulate design solutions, and experience in the complete product development lifecycle.

Advisory Solution Consultant - German speaking

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting solution sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The company values inclusivity and offers an accessible, flexible work environment. Qualifications include proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary.

ServiceNow.Org Sr Enterprise Account Exec

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Account Executive for ServiceNow.org. This role involves producing new business sales revenue from software licenses, working with prospects and customers in a specific territory. The ideal candidate will have a mission orientation and metrics-driven mentality, with 10+ years of experience in Account Executive roles within the software industry, preferably with experience in selling to Non-Profit organizations. The role involves developing and executing a sales strategy, driving pipeline generation, and cultivating customer relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Client Director Large Banks

Company: ServiceNow

Location: Staines, United Kingdom

Posted Dec 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job role involves strategic leadership, executive relationship management, and leading virtual teams to develop tailored ServiceNow solutions for clients. The ideal candidate should have 7+ years in client management, 2+ years as a Client Director, and experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management. The role requires up to 50% travel and a commitment to inclusivity and equal opportunity.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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