Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Systems Engineer/System Administrator - Federal

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They are seeking a Senior System Engineer to support on-premises customers, requiring strong systems architecture and engineering background, Linux expertise, and experience with relational databases. The role involves delivering solution architecture roadmaps, collaborating with various teams, and designing scalable software architecture. The company offers competitive compensation, benefits, and an inclusive work environment.

Principal Data/AI Enterprise Architect

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 03, 2024

ServiceNow is seeking a Principal Data & AI Enterprise Architect for a senior leadership role. The role involves defining, designing, and driving the data and AI architecture across the enterprise, ensuring strategic alignment with business goals. Key responsibilities include developing enterprise-wide data and AI architecture strategy, driving AI and ML technology adoption, designing and implementing data and AI frameworks, collaborating with cross-functional teams, and leading R&D initiatives. The ideal candidate should have a Master's or Ph.D. in AI, Machine Learning, Data Science, or related fields, 10+ years of experience in enterprise architecture, data architecture, or AI/ML architecture roles, and strong technical knowledge of AI, machine learning algorithms, and data science techniques.

Head of Financial Services - Go To Market

Company: ServiceNow

Location: Mumbai, India

Posted Dec 04, 2024

ServiceNow is seeking a Head of Financial Services Go to Market for India. This role involves working closely with customer-centric industry transformation sales teams and core functions to identify and localize ServiceNow solutions for the Financial Services market. The ideal candidate should have extensive experience in the Banking, Financial services & Insurance space, with a strong understanding of chargebacks and the issuer's role in management. They should possess excellent communication skills, the ability to build trusted advisor relationships, and experience in producing thought leadership content. The role requires 50-75% travel and a Bachelor's and/or master's degree in business, finance, technology or related fields.

Staff Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, contributing to new product development, and mentoring colleagues. Qualifications include 9+ years of Java experience, passion for JavaScript, understanding of data structures and design patterns, and familiarity with modern UI frameworks. ServiceNow values inclusivity and diversity, encouraging candidates from all backgrounds to apply.

Director, Success Hub

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company aims to transform work processes through its intelligent, cloud-based platform. The job description is for a Director of Customer Success Hubs in Costa Rica, responsible for leading a team to ensure customer success, product adoption, and expansion of ServiceNow offerings. The ideal candidate should have extensive leadership experience in technology-focused roles, strong executive relationships, and a proven track record in customer success.

Director, Success Hub EMEA

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director of Customer Success Hubs. The role, based in Dublin, involves leading a team of Customer Success Guides to ensure customer success and growth. Key responsibilities include developing senior executive relationships, driving successful customer outcomes, and managing a team of Customer Success Guides. The ideal candidate should have at least 10 years of leadership experience in technology-enabled transformations, familiarity with ServiceNow product suites, and a strong track record in customer success and software adoption.

Commercial Sales Director

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in the Florida region. The role involves building a sales team, developing and executing a sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and maintaining strong relationships with various departments and the partner community. The ideal candidate should have extensive sales experience, strong strategic thinking, and the ability to adapt in a rapidly growing environment.

Enterprise Account Executive - Healthcare (Provider)

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Dec 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include residing in NC, SC, or Virginia, experience selling into Healthcare Providers, 7+ years of sales experience, and the ability to understand the 'bigger picture' and promote a customer success focus.

Senior Product Marketing Manager, Customer Success

Company: ServiceNow

Location: Austin, TX / Remote

Posted Dec 04, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company is seeking a Senior Product Marketing Manager, Customer Success to join their team with a focus on Customer Success.

Sr Enterprise Account Executive

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Dec 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include 10+ years of sales experience, experience in software or solutions sales, and the ability to understand the 'bigger picture' and promote a customer success focus. The role offers a base pay of $122,950 - $202,850, plus equity, variable/incentive compensation, and benefits.

Group Product Manager, Digital Marketing

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Group Manager of Product Management. The role involves leading and mentoring a team of Product Managers, guiding the end-to-end digital experience of ServiceNow.com, and driving acquisition, engagement, conversion, and retention. The ideal candidate should have 10+ years of Product Management experience, with at least 5 years in a leadership role, preferably in B2B Enterprise. They should possess strong strategic thinking, communication, and collaborative skills, along with a growth mindset. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Manager, Software Engineering Management

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description is for a role managing engineering development and delivery of a high-growth product for ServiceNow Impact, which provides AI-driven recommendations. The ideal candidate should have 8+ years of experience in platform and product development, with skills in Java, C++, and agile development. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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